Total 6,223 affairs manager job vacancies in Customer Service category in The United States of America

Service Manager
Location: Didsbury, Manchester
Salary: £47,034 per annum + Benefits
Hours: Days - 37.5 hours

Time Recruitment is assisting a national charitable organisation in their search for a Service Manager for their outstanding community setting based in Didsbury, Manchester.

We are looking for strong nurse leader to join this company that has been established for over 60 years offering support with substance misuse, learning disability and mental health & wellbeing support.

With over 300 locations in total; this service is unique it's a small 12 bedded centre of excellence offering rehabilitation packages to informal and detained patients under the MHA; all mixed gender who are psychotic in nature with acute mental health needs.

As a Service Manager here you will be working for a not-for-profit organisation you will hold the following responsibilities whilst working alongside a vast and robust MDT team of OT's, support staff and art therapists:

- Lead the service as the Registered Manager and take on CQC registration
- Leading a variety of disciplines such as a clinical lead, several senior RMN's, RMN nurses and non clinical support workers and occupational therapists.
- Working towards evidence based frameworks
- Adherence to NICE guidelines
- Clinical Governance
- Managing those with dual diagnosis
- Encouraging service user involvement
- Rota management and skill mixing
- Recruitment and retention
- Budget management

Benefits for the Service Manager role include:

- NMC pin paid for
- Comprehensive learning and development opportunities
- 33 days holiday increasing to 35 days
- Option to buy and sell holidays and spread the cost
- Exclusive discounts - high street shopping, pubs, restaurants, mobile, gym and more
- Blue light card
- Free therapy service
- Flexible working solutions
- Life assurance x3 times your salary
- Employer contribution pension scheme
- Online wellbeing and financial education hub
- 24/7 employee assistance programme
- Recognition awards and long service bonuses
- Cycle to work scheme and interest free season ticket loans

The company holds a silver accreditation in investors in people so your professional development as a Service Manager will be fully endorsed and promoted; to work with this nationally recognised not for profit organisation that invests every penny back into their services and people.

So if your a RMN/RNLD qualified nurse with leadership experience who is well established in management or looking to progress with existing leadership experience under your belt apply today!

Please note: We cannot offer tier 2 sponsorship for this position

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Early Learning Services | Childcare


Closing date: 05/12/



About the benefits
Join an amazing leadership team where you can make a difference while having fun! Along with this, youll also receive:

A generous salary with NFP benefits up to $18,000!
Regular catchups with peers and leaders for support and connection
The chance to make a meaningful impact in our community
Childcare discounts for your little ones
Options to purchase additional leave
Career Pathways, Professional Development and Training
Comprehensive Wellbeing Program including discounted health insurance, free flu vaccinations

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout lifes journey. We

... Click here to view more detail / apply for Centre Manager

28th October,
Join Our Team at Tenterfield Care Centre as a Care Manager! Discover the charm of Tenterfield, an unspoilt gem, and be part of our dedicated team while taking your career to the next level.      What's in it for you:

Competitive Remuneration


Annual salary based on relevant experience (subject to approval)
Plus, 11.5% Superannuation


Tax Benefits: Not-for-Profit Salary Packaging


Tax-free benefits up to $15,900
Plus, a $2,650 Meals & Entertainment Card


Visa Sponsorship


Fast-track entry to Australia for the right candidate
Upfront family VISA costs covered (valued at $33,000)


Comprehensive Well-being Support


Dedicated relocation assistance
Integration into a vibrant new community
Access to an Employee Assistance Program (EAP)
Corporate discounts from Medibank


Career

... Click here to view more detail / apply for Care Manager

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to jeline@starcareerconsulting.com

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Working hours: 40 hours per week (Monday – Friday with on call and occasional weekend cover)
Interview Date: To be confirmed
Are you an experienced manager with a passion for people? Do you have proven experience in developing staff teams and implementing change? Do you have experience in working with young people?
We are looking for a Service Manager to lead the staff team in our Young People (18-25years old) service in Grieg House in London. While the successful applicant will have practical experience in change management, they will also be enthusiastic, a good communicator, passionate and positive.
Job Summary:

The service will support up to 20 Young People within Greig House, located in Poplar, London.
The service will provide person-centred individual support to Young People with low to medium support needs.
Service will follow Trauma and Psychologically informed frameworks for support provided to Young People
Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS).

Key Responsibilities: This role is vital to the success of the projects providing leadership and inspiration to the staff and encouraging an enabling environment, leading in psychologically informed practice within the values of The Salvation Army. The successful candidate will be in sympathy with the Christian ethos of the Salvation Army and will be responsible for all aspects of the programme including the spiritual ministry. The role requires liaison with the Local Authority Commissioners and pathway co-ordinator, as well as other agencies.
The successful candidate(s) will be able to demonstrate: NVQ4 or equivalent in a related field; Proven experience of managing teams; excellent communication skills; knowledge of health and safety; understanding of funding in supported housing; ability to build positive partnerships.
This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced with barred list adult and child workforce and relevant qualifications and Health Assessment
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Service Manager

- Up To £50,000 Basic Salary / £62,000 OTE
- Monday To Friday 8am - 6pm ONLY!
- 25 Days Holiday + Bank Holidays, Life Insurance
- Company Vehicle
- Previous Main Dealer Service Manager Experience Required

Service Manager required for our Client’s Main Dealer based in the Heathrow area.

Our Automotive Dealership Client is currently seeking a skilled Service Manager to manage their busy Dealership.

For your hard work as a Service Manager for our Client you can expect a salary of £62,000 OTE.

The hours of work in this Service Manager position are Monday To Friday 8am - 6pm.

Responsibilities as a Service Manager for our Client

- A Customer Service orientated Service Manager who is able to coach the service team to deliver only the best Customer Service
- Organised and the ability to think on your feet
- Innovative with the ability to think of new methods to drive performance through your team
- Target focused and can drive a team of Service Professionals to success

Requirements of this Service Manager Role

- Previous working experience within a Service Manager capacity
- Outstanding Management skills
- Technically minded
- Ability to get things done without compromising on Service delivered.

If you are interested in hearing more, or wish to apply for this Service Manager job please send your CV to Ben Loft quoting the job reference number.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Manager job get in touch today.

For the best Automotive Service Manager, Motor Trade Service, Vehicle Service Manager, Service Management jobs be sure to contact our team.

© Perfect Placement UK Ltd – See our website for details

Were seeking someone who: Has retail experience (charity retail experience is a bonus). Can motivate and support volunteers in a team environment. Is organised, proactive, and comfortable working in a fast-paced setting. Shares our core values of Compassion, Dignity, Inspiration, and Innovation.

Our Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems across NSW, QLD, WA, VIC, NT and soon to be TAS. Our team minimise downtime, coordinate onsite maintenance and repairs, as well as provide Australia-wide customer service. The Service Centre operates two shifts a day, seven days a week.

Based in our St Leonards head office, our Service Centre Manager is responsible for leading this integral function of TOMRA by having a strong focus on polices, processes, continuous improvement and training.

What you’ll be doing:

• Focusing on maximizing Machine uptime and high customer satisfaction
• Accountable for Service Centre KPIs and ensuring these are appropriately cascaded down the team
• Overseeing and reviewing performance of all Service Centre team members and working with team members to drive results
• Maintaining an inclusive and collaborative culture within the Service Centre
• Training and development of team members, as well as coaching and empowering senior team members in their role
• Championing continuous improvement of Service Centre processes
• Acting as the conduit between the Service Centre and other teams, both within TOMRA and externally
• Generating regular reports for internal stakeholders on Service Centre performance
• Providing input to business activities on Service Centre capabilities, processes and customer feedback trends.
• Managing the Service Centre roster to ensure it is suitably staffed across all operating hours

Service Manager (Automotive)
Generous Financial Package
Car & Benefits
Eastbourne Area

“There are no traffic jams along the extra mile”

Job Description
An opportunity has arisen for an experienced Service Manager to run the service department in this commercial Main Dealer setting. This demanding role will require a candidate with the drive and ambition to push forward a Dealership with a team of 14 to manage and draw the best from. If you have what it takes to make this role your own, do not delay, apply TODAY!!

Responsibilities
• Oversee and grow team performance across the service side of the business
• Wort to KPI’s in relation to the department and budgets
• Undertake financial and budgetary requirements of the role
• Ensure manufacturer, and dealership standards are met in relation to customer service and satisfaction

Qualifications
• Experience in the role of running a service department
• Proven track record of supporting, and mentoring service team members
• Ability to oversee service department duties
• A stable work history

Salary and Benefits
• Basic salary DOE
• Generous bonus scheme
• Standard motor trade hours
• Excellent company benefits

Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme
If you’re not an Aftersales Manager, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in East Sussex and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role The role will be entrusted with the delivery of critical services across a defined portfolio of specialties and settings. These encompass pre-approval services such as Planning and Placement Service/national cost and attribution tools, as well as post-approval services including portfolio oversight and on-request services. Central to the role is the cultivation of a robust knowledge base within the assigned portfolio area, achieved through the establishment of communities of practice with relevant study and site delivery teams. By facilitating the exchange of best practices, the post-holder will ensure optimal study performance as required. The role will also work in collaboration with Regional Specialty and Setting Leads, actively engaging in regional and national improvement projects, aligning efforts with strategic objectives, and fostering continuous improvement (CI) across the network. The team offers a positive and developmental environment as well as being involved first hand in some of the most exciting innovative work health and care services have to offer. If you are looking for an interesting role which gives you the ability to work with research partners across the health and care system with a passion for research we are keen to hear from you. The contractual base can be either Truro, Plymouth, Exeter or Taunton, with regular travel to local and regional offices required. Working Pattern: 37.5 hours Monday to Friday 09.00 to 17.00 Interview Date: Wednesday 8th January 2025 (To be confirmed) For further information please contact: Jo Taylor, Study Support Service Senior Manager on Joannetaylor1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Home Manager – Hemel Hempstead, Hertfordshire

Location: St Pauls Care Centre, Long Mimms, Hemel Hempstead, Hertfordshire, HP2 5XW

Salary: £70,000 to £80,000 per annum (depending on experience)

Hours: 40 hours per week

Job type: Full time, permanent

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

St Pauls Care Centre is a warm and welcoming family-run care home, offering residential, nursing, dementia and palliative care to our residents. Situated in the accessible town of Hemel Hempstead in Hertfordshire and rated ‘Outstanding’ by CQC, residents at St Pauls Care Centre receive excellent care from our compassionate and supportive staff, who strive to make each resident’s stay as comfortable as possible while attending to their wellbeing.

We are now looking for a passionate, experienced and dedicated Home Manager to lead our team and maintain the excellence our care home is known for.

As the Home Manager, you will be responsible for managing the day-to-day operations of the care home. Your leadership will play a key role in maintaining the home’s reputation while offering vital support to both residents and staff.

You will have proven experience managing a successful care home, a positive, can-do attitude, knowledge of the Care Quality Commission (CQC) regulations and other relevant legislation (including HSE requirements), a strong understanding of governance and a passion for elderly care. Qualifications such as NVQ Level 5 in Management & Leadership will be beneficial, however are not essential.

What’s in it for you?

• Competitive salary
• Annual bonus (linked to successful completion of KPI’s)
• Support in achieving additional qualifications, including nationally recognised qualifications
• Comprehensive induction with free training and development
• Many other benefits

About the role:

• Provide strong leadership to all staff members, inspiring them to deliver exceptional care and service
• Ensure the home is compliant with all regulatory requirements (CQC) and follows best practices
• Manage budgets, resources and financial performance to maintain a cost-effective operation
• Build and maintain strong relationships with residents, families and the local community
• Implement and oversee care plans tailored to the individual needs of each resident
• Create and maintain a welcoming, homely and luxurious atmosphere that aligns with our values
• Drive occupancy by ensuring the home is a desirable place for potential residents and their families
• Oversee staff recruitment, development and retention, ensuring continuous professional development

About you:

• Proven experience managing a successful care home is essential
• RGN Qualification and valid NMC pin number is beneficial, however not essential
• A solid understanding of CQC regulations
• Excellent leadership and communication skills, with a compassionate resident-first approach
• A passion for delivering high-quality care in a luxury, person-centred environment
• Strong commercial acumen with the ability to manage budgets and drive financial performance
• Qualifications such as NVQ Level 5 in Management & Leadership is beneficial, however not essential
• Well organised with the ability to multi task in a fast-paced environment
• Motivated to make a difference

If this sounds like the role for you, apply today!

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

WGHROB

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Working Location: Kallang, Central Region

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at recruit@haileck.com

**We regret that only shortlisted candidates will be notified.

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Deputy Manager your key duties include:
• Support the Home Manager and deal with the day to day running of the home in the absence of the Home Manager
• Alongside the Home Manager, you will manage and have responsibility for all aspects of the service in line with CQC requirements
• You will ensure the service users are receiving the highest standards of professional support experiencing life opportunities helping to promote growth and independence
• Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home

The following skills and experience would be preferred and beneficial for the role:
• The ability to engage with the service users to understand their needs in order to provide excellent services of care
• Good working knowledge of CQC standards
• The ability to build and maintain excellent working relationships with external care professionals/ families/ visitors and staffing teams

The successful Deputy Care Home Manager will receive an excellent salary of £35,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Induction and training programme for all employees
• Superb setting and working environment
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 5509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management