Total 6,371 accounts manager job vacancies in Customer Service category in The United States of America

Routes Healthcare – Service Manager - Complex Care-North East and Yorkshire

Are you ready to lead and inspire in the world of Complex Care? Routes Healthcare is seeking a visionary Service Manager to join our team in the North East and Yorkshire region. This is your chance to make a profound impact on the lives of those who need it most.

What we offer:

• A challenging yet rewarding full-time position

  
  

  • Competitive salary up to £60,000, depending on your experience

    
    

    • Performance-based bonuses to recognise your hard work and dedication

      
      

      • The opportunity to inspire complex care services in your region

        
        

        As our new Service Manager, you will be the driving force behind our commitment to excellence. You'll ensure compliance with regulatory requirements while fostering a culture of compassionate, person-centred care. Your leadership will be the cornerstone of our mission to build a community where both clients and care workers thrive.

        You will need to be passionate about making a difference and know how to motivate and inspire a team, we want to hear from you.

        A little about us

        We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care. And that’s not just for our clients but for our workers too.

        For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

        If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?

        We want to help you flourish in your career - Routes gives you the tools and support you’ll need,so you can focus on what truly matters: delivering good care to your community.

        What does this mean?

        • You’ll be part of a team where everyone comes together/leans on each other.

          
          

          • Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few.

            
            

            • Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.

              
              

              • Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop

                
                

                • We recently rolled out Digital Care Plans, making our operations more efficient

                  
                  

                  • Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs

                    
                    

                    • Were rated ‘good’ with CQC. You’ll need to maintain/improve this

                      
                      

                      And of course, just a few extra little perks like...

                      • Wellbeing and financial support with our Employee Assistance Program (EAP)

                        
                        

                        • 25 days holiday, additional bank holiday leave plus an extra day off for your birthday

                          
                          

                          • Saving for future-you with our Pension Scheme

                            
                            

                            • A competitive salary plus an attractive bonus package based on service performance

                              
                              

                              • A fun, friendly and supportive workplace (we have many great personalities!)

                                
                                

                                So, what do you think? If you’re interested in joining Routes as a Service Manager in the North East and Yorkshire region, here’s what we’re looking for from you:

                                • Someone passionate about putting people first

                                  
                                  

                                  • Organisational & time management skills

                                    
                                    

                                    • You’ll be a motivated self-starter with an enthusiastic approach

                                      
                                      

                                      • Experience in upholding compliance in-line with CQC regulations and industry legislation such as Health and Social Care Act and Care Standards Act and hold a CQC registration
                                        

                                        
                                        

                                        • Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis

                                          
                                          

                                          • Experience of managing a team of healthcare professionals such as case managers and registered nurses

                                            
                                            

                                            • You will need to be a driver with access to your own car for work

                                              
                                              

                                              Your core role will include:

                                              • To take ownership of complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically

                                                
                                                

                                                • Drive a team of nurse and case managers co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice

                                                  
                                                  

                                                  • Upholding high standards in care and prioritising a person-centred approach

                                                    
                                                    

                                                    • Prioritising individual wellbeing in our care practices

                                                      
                                                      

                                                      • Being a responsive advocate for complaints and safeguarding, and encouraging improvement

                                                        
                                                        

                                                        • Overseeing comprehensive care plans and risk assessments

                                                          
                                                          

                                                          • Providing support for your team and care packages through observations and mentoring sessions, and regularly reviews

                                                            
                                                            

                                                            • To collaborate with stakeholders including integrated care boards (ICB’s), commissioners, clinicians, and multi-disciplinary teams.

                                                              
                                                              

                                                              • An excellent understand of the healthcare market and be commercially driven.

                                                                
                                                                

                                                                
                                                                This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Supported Living Services based in Scunthorpe. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

Benefits:

• Basic up $4000
• AWS + Bonus
• West

Job Scope:

• Full set accounting
• Review journals, bank reconciliation, monthly PL & BS schedules
• Manage accurate accounting data maintain in accounting system and provide detailed commentary of variance analysis.
• Review monthly Balance Sheet, Income statement and other closing schedules
• Prepare quarterly GST report and any reconciliation schedules
• Assist in preparation of tax computation and liaise with tax agent on all tax matters.
• In-charge monthly/yearly budget and liaise with external party

Job Requirements:

• Diploma/Degree in Accounting/ACCA/CPA or its equivalent is advantage
• Min 3 years experienced is advantage

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Wei Yang (R21102313)

Your new role
We are seeking a Service Manager to manage 3 services within Southampton, located across Bitterne, Bitterne Triangle and Shirley.There are around 9 support workers per service with 1 Assistant Service Manager across all 3 services.
The people we support at these services enjoy swimming, theatre trips, shopping pottery, cooking/ baking and are enrolled to different work experiences.The service is active. We support individuals who have learning disabilities, autism, and mental health. There may be instances with behaviour that challenges, but there are no physical disabilities.

Salary £35000/year (Full-time position)

What you'll need to succeed

• NVQ Level 5 or equivalent experience
• Driver to access all services.
• Be able to be a part of an on-call rota.
• Experience with budgets and financial information.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to jeline@starcareerconsulting.com

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)