Total 6,194 Manager accounts manager job vacancies in Customer Service category in The United States of America

Responsibilities :

• Monitor, be responsible for, and be accountable for outlet upkeep and performance, including NPS targets, online reviews and outlet facilities management.
• Provide timely updates and reports to the Head of Wholesale Operations on assigned tasks.
• Host Outlet meetings at the Outlet level to listen, support, and provide solutions to staff members to achieve goals.
• Maintain outlet cost management, service quality improvement, staff development, and retention.
• Coach, guide, and collaborate with the inhouse team to increase outlet efficiency and performance.
• Focus on customer experience and oversee entire outlet operations and ensuring smooth operation flow.
• Manage all outlet personnel to provide administrative support for operations; shift planning for support availability through the outlet opening hours.
• Manage ad-hoc projects and assignments from management as needed. Collaborate closely with the Purchaser / Inspectors and other related stakeholders to achieve optimum efficiency.

Requirements :

• Qualifications: 3 years' experience in the Service / Fashion Industry is an added advantage.
• Required Language(s): English and Malay; knowledge of other dialects is an added advantage.
• Discipline: Punctuality, result-driven, and a good working attitude.
• Skills: Proficiency in Microsoft Office, advanced computer skills, and knowledge of reporting tools and report analysis.
• Must be able to multitask, work in a fast-paced environment, and possess good discipline along with a professional and pleasant personality, interpersonal skills, and communication abilities.
• A keen eye on details on the outlet appearance and facilities upkeep to provide a safe working environment for staff and a comfortable environment for customers.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Commission & Allowances

Responsibilities :

• Monitor, be responsible for, and be accountable for outlet upkeep and performance, including NPS targets, online reviews and outlet facilities management.
• Provide timely updates and reports to the Head of Wholesale Operations on assigned tasks.
• Host Outlet meetings at the Outlet level to listen, support, and provide solutions to staff members to achieve goals.
• Maintain outlet cost management, service quality improvement, staff development, and retention.
• Coach, guide, and collaborate with the inhouse team to increase outlet efficiency and performance.
• Focus on customer experience and oversee entire outlet operations and ensuring smooth operation flow.
• Manage all outlet personnel to provide administrative support for operations; shift planning for support availability through the outlet opening hours.
• Manage ad-hoc projects and assignments from management as needed. Collaborate closely with the Purchaser / Inspectors and other related stakeholders to achieve optimum efficiency.

Requirements :

• Qualifications: 3 years' experience in the Service / Fashion Industry is an added advantage.
• Required Language(s): English and Malay; knowledge of other dialects is an added advantage.
• Discipline: Punctuality, result-driven, and a good working attitude.
• Skills: Proficiency in Microsoft Office, advanced computer skills, and knowledge of reporting tools and report analysis.
• Must be able to multitask, work in a fast-paced environment, and possess good discipline along with a professional and pleasant personality, interpersonal skills, and communication abilities.
• A keen eye on details on the outlet appearance and facilities upkeep to provide a safe working environment for staff and a comfortable environment for customers.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Commission & Allowances

Responsibilities :

• Monitor, be responsible for, and be accountable for outlet upkeep and performance, including NPS targets, online reviews and outlet facilities management.
• Provide timely updates and reports to the Head of Wholesale Operations on assigned tasks.
• Host Outlet meetings at the Outlet level to listen, support, and provide solutions to staff members to achieve goals.
• Maintain outlet cost management, service quality improvement, staff development, and retention.
• Coach, guide, and collaborate with the inhouse team to increase outlet efficiency and performance.
• Focus on customer experience and oversee entire outlet operations and ensuring smooth operation flow.
• Manage all outlet personnel to provide administrative support for operations; shift planning for support availability through the outlet opening hours.
• Manage ad-hoc projects and assignments from management as needed. Collaborate closely with the Purchaser / Inspectors and other related stakeholders to achieve optimum efficiency.

Requirements :

• Qualifications: 3 years' experience in the Service / Fashion Industry is an added advantage.
• Required Language(s): English and Malay; knowledge of other dialects is an added advantage.
• Discipline: Punctuality, result-driven, and a good working attitude.
• Skills: Proficiency in Microsoft Office, advanced computer skills, and knowledge of reporting tools and report analysis.
• Must be able to multitask, work in a fast-paced environment, and possess good discipline along with a professional and pleasant personality, interpersonal skills, and communication abilities.
• A keen eye on details on the outlet appearance and facilities upkeep to provide a safe working environment for staff and a comfortable environment for customers.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Commission & Allowances

蒂蒂瑪斯航運貿易有限公司

您是否正在尋找具有挑戰性和鼓舞人心的工作環境？

無論您是經驗豐富的物流從業人員還是有前途的新人才，您都將接受眾多挑戰的考驗，從您團隊成員的工作、我們服務的客戶到物流環境。

我們也為像您這樣的人才提供各種各樣的機會。發揮您的潛力並將您的申請提交給以下聯絡人。我們期待您光臨蒂蒂馬斯！

我們正在招募！

責任

• 為客戶提供最佳方式處理貨物並滿足客戶滿意度的解決方案；
• 確保客戶服務團隊在報價、SOP、客戶關係及相關方面滿足銷售目標；
• 推廣使用過程方法和基於風險的思維；
• 確保品質管理系統所需的資源可用；
• 傳達有效品質管理系統的重要性並遵守品質管理體係要求；
• 確保品質管理系統達到預期結果；
• 吸引、指導和支援人員為品質管理系統的有效性做出貢獻；
• 促進改進；
• 支援其他相關管理角色展示其在其領域或職責中的領導力。

要求

• 至少擁有工商管理/物流/海事或同等學歷的文憑或學位；
• 至少3至5年航運或相關領域的相關經驗；
• 有效的領導和溝通能力；
• 優秀的報告能力；
• 積極進取並致力於工作；
• 積極的工作態度和強烈的責任感；
• 能用國語溝通者優先

津貼和福利

• 額外的休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 公司自有手機
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 專業發展機會

KRA/KPI: 

1. [Primary - 90%] Provide end to end support to a pilot after BD sets up the org (ID, workspace ID, credit transfer approval), includes - % pilots conducted as per SOP, % successful pilots, Quality of documentation  
1. Client onboarding for pilot, set expectations and provide overview of pilot (product, duration, success goals, support required from client etc.) 
2. Understand hiring requirement and post jobs, use DataBase, design and run banner to drive FF
3. Coordinate w/ product incase of low FF, relevancy issues and implement action items e.g. English marker, Banner > Tally page, FF RCA of jobs
4. [Joint responsibility] Help BD in coordination w/ recruiters to track hiring outcome and lead processing status
5. Document pilot outcomes - funnel status, what went well and what didn't? and periodically share updates w/ product, growth and enterprise team for strategic decisions.

Position: Service Manager
Reporting to: Regional Manager
Location: South Lanarkshire
Service: Autism Support
Salary: £39,000 - £43,000

Responsibilities:
* Train and development manager and teams to ensure a constant high quality of support in like with the organisations policies and procedures and governing bodies such as Care Inspectorate and SSSC. Promote continuous development.
* Gain a strong understanding and ensure needs are met for people with autism and their families.
* Create and maintain relationships with stakeholders.
* Promote the organisations values and participate in the community to support better outcomes, in turn contributing to the growth of the service.
* Participate in audits, budget control and service design.
* Support the recruitment process in line with safer recruitment.

Requirements:
* Hold SVQ4 in Health and Social Care or equivelant.
* Hold 3-5 years' experience within the health and social care sector.
* Management experience within the health and social care sector.
* A strong knowledge and understanding of autism support.
* Decision making, knowledge in budgeting, excellent communication skills, leading a team with training support.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Proud member of the Disability Confident employer scheme

We're recruiting for an experienced Service Manager for a supported living service in Radlett, Hertfordshire. This pivotal role involves leading a team supporting individuals with learning disabilities and complex needs, ensuring high standards of care, and managing the transition from inpatient care to a supported living model.
Key Responsibilities:

• Lead and manage a team in a medium to large supported living setting.
• Oversee the transition process for individuals with complex needs.
• Ensure compliance with legal frameworks (e.g., DoLS).
• Manage budgets and maintain financial viability.
• Provide practice leadership to develop and align best practices within the team.
• Be part of an on-call rota.

What we're looking for:

• Experience managing supported living or residential services.
• A background in supporting individuals with learning disabilities and complex needs.
• Strong leadership, coaching, and team development skills.
• Knowledge of relevant legal frameworks (e.g., DoLS, best interest requirements).
• NVQ Level 3 or QCF Level 5 (or willingness to obtain).
• Full UK driving licence.

Benefits include:

• £37,080 per annum.
• High-quality training and career development.
• Flexible working hours.
• Up to 28 days annual leave (pro-rata).
• Contributory pension scheme.
• Health portal access & employee support.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Supported Living Services based in Nottingham. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

As our company embarks on an expansion journey, we are inviting like-mind personnel to join us for this new chapter. Tapping on our current strength and success in promoting a healthier eating lifestyle, we have integrated this passion with persevering our nation’s heritage food culture.

We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore’s Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.

Join us, if you have what it takes!

Job Responsibilities:

• Management of a team – this would include recruitment, yearly appraisal and training of your team.

• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings

1. onboarding and offboarding of tenants,

2. conducting routine inspections,

3. management of arrears and taking the appropriate action,

4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)

• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes

1. responsive incident management,

2. efficient table-cleaning, general and toilet-cleaning,

3. effective pest control,

4. preventive and routine maintenance,

5. cyclical repairs/redecorations,

6. attending to emergency

7. and ad hoc improvement works.

• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.

• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.

• Any other tasks assigned

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided