Total 27 job vacancies by inploi

To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification.

Please include reference to your qualifications that are specified on the person specification within your CV/supporting statement.

Please ensure you anonymise your CV and supporting statement.

About the role

Are you a dynamic leader with a passion for delivering exceptional youth justice/ complex safeguarding services? Do you thrive in a strategic role where you can make a tangible difference?

As head of service, you will provide leadership and drive best practice in the strategic development of a “child first” approach within youth justice and complex safeguarding and translate this into operational delivery of services to children and their families. This will include securing political and high level management and stakeholder agreement in developing and delivering on strategic objectives in youth justice and complex safeguarding.

You will be responsible for the work and co-ordination of several systemic practice groups of multi-disciplinary staff, differently qualified, ensuring standards and performance targets are understood and met or exceeded.

About you

To be considered for interview, your CV and supporting statement will clearly evidence:

• Registration with Social Work England
• Knowledge and understanding of recent research and best practice in the field of youth justice, complex safeguarding and social care to prevent offending and reduce extra familial harm.
• An in-depth knowledge of the legal and statutory framework in which youth justice services and complex safeguarding operate is required, with evidence of successful management within a statutory youth justice or complex safeguarding setting including oversight of performance standards.
• Experience of managing significant and wide-reaching change to professional services, policy development and implementation
• An ability to implement anti-discriminatory practice including promoting anti-racist practice and addressing issues of racism, inequality and injustice
• For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert

About us

The service is a multi disciplinary team with key statutory partners but also with the added richness of key agencies such as drug and alcohol services, dedicated CAMHs worker and speech and language therapist working in partnership with the service.

Bury and Rochdale Youth Justice Service and Rochdale Complex Safeguarding are both part of the Greater Manchester Combined Authority work streams for Youth Justice and Complex Safeguarding and as such are part of exciting and innovative developments such as joint commissioning of Appropriate Adult Contracts, AIM training, GM Remand Pilot and the GM Transformation Plan.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a enhanced DBS checked against the childrens barred list

If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Abu Siddique on 01706 925468

Interviews will be held on 11th, 12th and 16th December 2024.

Policy on Recruitment of Ex-Offenders
Head of Service - Job Description and person Specification

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Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent (x2, North & Central)

Closing Date: 04 December 2024

Interview Method: In Person (Face to Face)

Location: CENTRAL AND NORTH

This role is subject to -

Qualification - English L1, Maths L1, A L3 business admin qualification or willingness to achieve one within 2 years.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

An exciting opportunity has arisen within the Growth and Development Directorate for a highly motivated and experienced Business Support Team Leader Lead L1 Grade 5 to directly line manage a team within Manchester Adult Education.

• Lead and manage a team , ensuring they are motivated, trained, and equipped to deliver exceptional service.
• Oversee day-to-day operations, including assigning tasks, monitoring performance, and addressing any issues that arise.
• Coordinate with other departments to ensure seamless operations and effective communication.
• Improve team efficiency, productivity, and customer satisfaction by analysing your teams performance and identifying areas for improvement
• Provide support and guidance to team members, helping them to develop their skills and reach their full potential.

We are seeking a dynamic and results-oriented Business Support Team Leader to oversee and manage our team of Business Support professionals within an Adult Education Centre. An individual with excellent communication skills, who can demonstrate effective communication with individuals at all levels, both written and verbal. An Individual who can build and maintain strong relationships with colleagues, tutors, and external organisations.The ideal candidate will have a proven track record of leading and motivating teams, excellent communication skills, and a strong understanding of business operations.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK
• References (Current and Previous employer)
• Qualification
• Disclosure and Barring Service Clearance (DBS) (as applicable)

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
Privacy Notice

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Contract Type: Fixed Term Contract until 31/03/2026

Contract Reason: Secondment Cover

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade F. SCP 17 £30,060 - SCP 22 £32,654

Hours Per Week: 36 hours

Base Location: Tameside One, Ashton-under-Lyne

Assessment Date: To be arranged

The Role

The Council is committed to providing a high quality service to its customers and make a make a meaningful difference to people’s lives, helping us to achieve our ambition of Starting Well, Living Well, and Ageing Well in Tameside.

We have an exciting opportunity for a committed, well-motivated individual to lead our Customer Services Team to deliver a high quality service and support the Council’s vision.

About You

We are looking for a Team Leader who will be responsible for the operational delivery of our customer services offer in the delivery of high quality advice and information to residents of Tameside.

You will work as part of a friendly team supporting customers with enquiries by telephone, face-to-face, email and web chat on a range of enquiries including in-depth housing benefit and council tax.

The ideal candidate will be enthusiastic with a good telephone manner, excellent communication skills and be able to use initiative and think on their feet. Previous supervisory experience would be beneficial although not essential, however experience and commitment to providing excellent customer service is necessary.

Good IT skills are required and you should be able to effectively respond and adapt to the needs of all customers.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This position is subject to Basic Disclosure Procedures.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact Janine Yates on 0161 342 3494 or Janine.yates@tameside.gov.uk

Reference Number: DPT432

Job Description and Person Specification Profile

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To apply please demonstrate how you meet the essential requirements of the person specification.

Please include reference to your qualifications that are specified on the person specification within your application

About the role

We invite you to join us as the strategic lead for the Rochdale Additional Needs Service. This impactful role champions the progress and independence of children with additional needs across Rochdale. You’ll work closely with schools to ensure they’re meeting the needs of these students, advocate for their rights, and drive high-quality service delivery. Lead a dedicated team, oversee development and performance, and make a real difference in creating inclusive practices that empower children to reach their full potential.

About you

You’ll develop and implement consistent protocols, manage safeguarding practices, and oversee Quality Assurance. Key skills include strong leadership, excellent organisational abilities, and a deep commitment to inclusivity. You’ll need experience with GDPR, safeguarding, and quality assurance, plus the ability to build relationships across schools and settings to advocate for the needs of children with additional needs across Rochdale. If you’re passionate about advocacy, leadership, and inclusivity, we would love to hear from you.

About us

At Rochdale Council, we are dedicated to making a meaningful impact on the lives of children with additional needs. We offer a dynamic, hybrid working environment with flexibility to support work-life balance and collaboration. Based in our modern, award-winning building, you’ll work closely with a number of passionate teams and engage directly with schools and education providers across the borough. We are committed to your growth, providing excellent continuous professional development opportunities so you can thrive and excel in your career while helping every child reach their full potential. Join us in creating an inclusive future for all.

To apply for this job role please complete the application form demonstrating how you meet the

person specification of the job role.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a DBS

If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Mazeda.Khanom@Rochdale.Gov.UK

Closing Date 29th Nov 12pm

Interviews 3rd Dec

Head of RANS Job description and person specification
Policy on Recruitment of Ex-Offenders

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Working Hours: 35 Hours Per Week

Contract Type: Permanent, Full-Time

Additional Payments: Casual Car User Allowance

Closing Date: 29 November 2024

Interview Method: In Person

This Role is Subject to:

Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.

DBS (Disclosure and Barring Service) Clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

Are you interested in leading and further developing a highly professional team that is:

• • committed to continuous service improvement

• • results driven

• • quality focused

• • places citizens at the heart of everything they do

Manchester Local Care Organisation (MLCO) is seeking to recruit a Service Manager to lead the Manchester Equipment and Adaptations, Community Alarm and Technology Enabled Care TEC and Retained Advice services and lead the Technology Enabled Care strategy across ASC and the MLCO.

The Service Manager Manchester Equipment and Adaptations Partnership is responsible for the strategic and operational leadership of a range of services that deliver early interventions to citizens along with leading the development of TEC to prevent, reduce and delay long term packages of care. Technology Enabled Care is an exciting and growing area of support that is already proving to be making a meaningful difference to citizen’s lives by giving people more independence, and so far, saving £0.33 million in avoided homecare costs.

The role provides a unique opportunity to lead and develop/further evolve with the future development of integrated services, supporting statutory requirements of ASC as part of the MLCO. The successful candidate will take a leading role in enabling services within their portfolio to develop to meet the strategic intent of MCC and MCLO and help colleagues to consider how we can better meet the needs of our communities.

For more information, please email Karen Crier, Assistant Director via karen.crier@manchester.gov.uk

The successful candidate will utilise their experience of working with services, teams, and individuals to support citizens with a range of needs to ensure the best outcomes and best experience within available resources. They will use their influence and knowledge to encourage and lead meaningful system wide change.

For this role we are looking for candidates with: -

• • A strong record of leadership and delivery in a related field

• • Knowledge and significant understanding of the legislative framework and key issues relevant to the portfolio of service responsibility

• • A record of success in championing organisational and cultural change

• • Significant experience of forging and maintaining effective partnerships

• • Willingness to consent to and apply for enhanced Disclosure and Barring Service (DBS) Check

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
• References (Current and Previous employer)
• Disclosure and Barring Service Clearance (DBS) (as applicable)

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
Privacy Notice

Calculate your take home pay

Plan your public transport journey. Navigate Greater Manchester and beyond with Transport for Greater Manchester’s journey planner and additional travel resources. Plan a journey | Bee Network | Powered by TfGM

Are you looking for your next challenge, combining your experience of customer insight and how to embed that into action across the organisation and support decisions being made? Have you got a passion for managing our Contact Centre, giving first class customer service, managing the customer experience and technology supporting our customer travel information? Yes then read on

Our new Head of Customer role will bring your expertise and leadership to develop and deliver at pace, our new customer experience strategy to increase and diversify how people travel across, through and around Greater Manchester. Changing behaviours, so that more people move from the car to bus, tram, walking and cycling, by making the experience better across every touch point.

Who are we?

Transport for Greater Manchester delivers the transport strategy and commitments for Greater Manchester. We keep Greater Manchester moving and thriving, by working with bus, tram and train operators, managing 'Key Routes', making walking and cycling safer, supporting GM's economy, reducing transport related air-pollution and investing for the future. We help keep Greater Manchester a world-class city region!

We're now facing critical challenges. Since Covid, fewer people use public transport. We need to change this by adapting and developing our products and services to better meet the needs of our communities, businesses and commuters. This will help GM to breathe easier, work more effectively and play better whilst giving us the critical revenue needed to keep investing for the future and developing services for today. Greater Manchester is leading the way in public transport, taking buses back under local control and more is planned to improve rail across our city region. There has never been a better time to join TfGM.

Your Role

As our Head of Customer you will be focused on customer strategy, customer culture, customer service, engagement, insight and customer information. You'll need to understand the diversity of our current and potential customers, while engaging politicians, local communities and businesses within TfGM areas. Keeping your eye on other organisations and sectors to ensure that we are always innovating and driving continual improvement and best in class experiences. Your extensive customer strategy experience, putting the customer at the heart of organisations and driving operational and cultural change off the back of insight. You should have demonstrable experience with technology in a customer space and how it can be used to improve the customer experience and save costs. You could come from any sector with high volume/low cost transactions, often based on non-price factors - quality, convenience, comfort, safety, reliability etc, and a smaller range of products or services, with clearly defined competitors, although travel information experience would be an advantage.

For more info see Job Profile below.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

Key experience and skills will include:

Customer strategy experience based on choices around a wide range of non-price related areas (and some price), primarily B2C high volume/low cost transactions.

Managing change in a contact centre, including delivering technology improvements.

Embedding insight across organisations, using evidence, market insight and research.

Excellent relationship and partnership skills, to put the customer at the heart of the organisation.

Experience of customer information, across different channels including printed and digital.

Good experience of a digital offer and using technology to enhance the customer experience and reduce costs.

Travel information knowledge of real time data systems would be an advantage.

A passion for the wider social and economic impact of this role

What we can offer you

A permenant role with a salary of £85,244 - £95,945 per annum depending on skills and experience.

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

Our benefits include:

• 28 days holiday per annum (plus bank holidays)
• Flexible and hybrid working options to promote and support a good work/life balance
• Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary
• Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
• We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

What's next?

If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.

Role profile

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Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job DetailsHead of CLM (Customer Lifecycle Marketing)
Hemel Hempstead (Hybrid) – 2-3 days a week in office
Annual salary + bonus and benefits

We’re looking for a collaborative Head of Customer Lifecycle Marketing (CLM) to lead a transformation in how we engage with our potential customers, helping guide them from interest through to purchase. Primarily focused on caravan sales — a key part of our business strategy — we’re seeking a true CLM specialist with experience in strategizing customer journeys for high-consideration products (such as cars, homes, or other significant purchases). You’ll work across the guest and owner journey - holiday revenue, caravan sales revenue, and customer advocacy to create a seamless and positive experience for our guests and owners.

This is a role for an empowering leader – you will deliver the work through your team.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Owning and developing the CRM strategy for Haven, completely transforming our current setup
- Taking accountability for the sales funnel and conversion thereof
- Leading a team and empowering them to deliver across email marketing and outbound telemarketing
- Overseeing the content plan, data segmentation strategy and customer journey for all emails
- Leading on ensuring customer data is leveraged, working with the Data Management team

What we’d like you to bring:
- Senior level experience of leading CRM teams, including knowledge of building and sending emails
- Demonstrable leadership skills and behaviours, you know how to develop and lead your team to succeed
- Deep understanding of customer databases
- Demonstratable ability to effectively nurture the sales funnel for a high value or luxury product
- Strong data-driven mindset
- Strong understanding of test and learn processes in email

What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

Contract Type: Permanent

Salary: Grade J. Scale 40 - £49,764 to Scale 43 - £52,805 with a professional bar at Scale 41 £50,788**

Hours Per Week: 36

Base Location: Tameside One, Market Place, Ashton-Under-Lyne, OL6 6BH

Assessment Date: To be arranged

The role

Children's Services in Tameside are looking for a committed and enthusiastic Team Manager to join us in one of our Safeguarding and Support Neighbourhood teams.

As Team Manager you will be responsible for a team providing assessment, planning, and intervention services to children in need of a statutory assessment at the threshold of Child in Need and Child Protection.

You will offer a high level of support and challenge to your social workers and inspire your teams to do their very best for Tameside children.

We firmly believe that all children in Tameside deserve the best start in life, and we are looking for the right people to help make this happen.

About you

You will have considerable experience working with children and their families in a statutory social care environment, specifically managing and supporting social workers and ASYEs, and a wealth of experience supervising cases that are in the PLO/ Court arena.

With fantastic leadership skills and attributes, you will ensure your team members are well-supported and equipped to succeed. We expect you to have extensive frontline experience as well as a solid track record of managing and developing a team. Building positive relationships is important not just with the children, young people, and families we work with but also with colleagues and external partner agencies.

Why work for us?

• Supportive teams and a great, friendly working environment
• Flexible working opportunities
• Social work teams centrally located together
• A high standard of professional supervision and a focus on supporting professional development
• Manageable caseloads to enable reflective practice

This is an exciting time to join Tameside and you will be part of a service that is highly committed, welcoming, and supportive. We are continuing to transform our approach to how we deliver services to support children and families having adopted a trauma informed strength and relationship based approach as our practice framework.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. This position is subject to Enhanced with Barred List Disclosure Procedures.

** This post is classified as being in a professional job category. As such the grade for the job has a professional grade development bar which employees can progress through subject to meeting the following criteria:

1. Relevant professional qualification for the job role at Level 6 or above AND a management qualification, AND

2. Minimum of 2 years post qualification experience in the role, AND

3. Maintained membership of a regulated body where this is a requirement to practice in the role where applicable, AND

4. Professional standards practised to the highest expected level.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 342 4118 or jenna.hughes@tameside.gov.uk

Reference Number: DPT436

Job Description and Person Specification Profile

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Grade H £37,035 - £40,476 per annum plus essential car user allowance.

Contract: Full time 6 months fixed term contract.

Role specifics Full, current and valid driving licence and a vehicle with a current valid MOT certificate. Level 3 qualification in management or equivalent. Enhanced DBS check required.

The Role

Alongside other Service Managers, you’ll be managing and supporting the Home Support Reablement team to provide a boroughwide, short-term service that supports people to regain lost skills, and learn new skills; adapting to the challenges that living independently can present. You will work with the management team to help regain the “good” CQC rating; liaising with teams across Bolton Council and FT (NHS) to do so.

You will be office based, however you will need to travel across the borough depending on service need.

About You

With experience of working in a care, home support or reablement service, and excellent communication skills, you’ll support and manage a staff team of coordinators, resource planners and support workers. You’ll need well-developed networking skills to build relationships with other service managers, in order to improve service delivery. You’ll be computer literate and able to use a variety of applications across the service. You will hold a full driving licence, and access to a vehicle to use for work purposes. You will have a Level 3 Qualification in management, or equivalent.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and explain how you meet the points on the person specification.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Job Description
Documents for DBS
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Staff Benefits
Top Tips
Our Values & Behaviours

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Contract Type: Permanent

Salary: Grade K. Scale 44 - £53,964 to Scale 47- £58,174

Hours Per Week: 36

Base Location: Ashton Old Library, Old Street, Ashton Under Lyne

Assessment Date: To be arranged

The role

We have a fantastic opportunity available for someone looking to take the next step in their career.

We are recruiting to the position of Service Manager for our Fostering and Placements Teams providing management oversight and support to the Adoption Team which is seconded to the Regional Adoption Agency. This represents a real opportunity for the right person to help us achieve our ambitions, through inspirational leadership, effective partnership working and a determined focus on placing children, families and young people at the heart of what we do.

This is a key role and will provide day to day leadership and strategic support whilst taking overall day to day operational managerial oversight for the three service areas.

About you

You will be motivated, committed and passionate about making a difference to the lives of children, young people and families. Amongst other things you will be an effective leader with a determination to raise standards and achieve improved outcomes.

We are looking for candidates with a successful track record of managing social work teams in a public service organisation for a substantial period of time in the same organisation. The successful candidate will have experience of managing a fostering service, preferably within a local authority, a placement service and a strong knowledge of adoption and fostering legislation.

You will uphold high standards of practice, and through quality assurance and effective performance management, you will ensure we are working at our best. You will establish and maintain strong partnerships with our partners to deliver effective support for children, young people and families. You will collaborate with others to create the best results in service provision for children and their families.

About us

Tameside is a forward-looking borough, committed to safeguarding our community and maximising the wellbeing of our residents, protecting the most vulnerable and putting people at the forefront of services to ensure that every decision supports our boroughs economic growth and self-sufficiency.

The provision of Children’s Services in Tameside is a key priority for the Council and we are committed to achieving the best outcomes for Children and Young People. We have invested heavily in Tameside Children’s Services to support capacity whilst at the same time continuing to have great ambition for the services that support its most vulnerable children and families in providing care and protection.

We are committed to a multidisciplinary approach to help shape our joint arrangements in a consistent and collaborative culture. We have adopted a trauma informed strength and relationship-based approach as our practice framework, to also help transform our approach to how we deliver services across all our services and partnerships.

You will be working with a highly committed workforce, partners and colleagues striving to deliver even better outcomes for children and young people in the borough and to be the best they can be.

We recognise that our staff are our most important resource and asset. In Tameside, our values underpin our practice and behaviours and they are at the heart of everything that we do:

• Support
• Trust
• Respect
• Integrity
• Value Difference
• Engage

You will receive regular supervision and work in a supportive culture where we are ambitious about delivering an effective service. We listen to our staff and act on feedback in a variety ways through having regular team meetings, employee engagement sessions and staff surveys.

Our comprehensive workforce development programme provides lots of opportunities to help you grow and develop your career. The peer support you will also receive is second to none.

In Tameside we like to look after our employees and also offer a fantastic range of employee rewards and benefits, including:

• Health and Wellbeing Support
• Salary Sacrifice Schemes
• Up to 31 days leave each year, with the option to buy additional leave
• Family friendly policies, including maternity, paternity and adoption leave
• Access to the Local Government Pension Scheme
• Discounts at local shops, health & fitness clubs, restaurants and much more.

If you have the drive and ambition to be our new Service Manager and are ready to take that next step in your career, then we would love to hear from you.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. This post requires an Enhanced DBS Disclosure.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 342 4497 4366 or becky.pearson@tameside.gov.uk

Reference No: DPT425

Job Description and Person Specification Profile

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Working Hours: 35 Hours per week

Contract Type: Full time / Permanent

Additional Payments: Essential car user allowance

Closing Date:

This role is subject to -

• QCF Level 3 Children and Young People’s workforce or equivalent.
• Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.
• DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

We currently have a Registered Service Manager role to manage Supported Accommodation. This is part of the Leaving Care Service.

• This role will involve leading and managing those staff providing supported accommodation to 16 and 17 year olds living in a supported setting. It will also involve managing accommodation for 6 young people.
• This role will require you to Register with Ofsted, and lead the service through inspections.
• You will ensure the service provided is effective and delivers positive outcomes for the young people.
• You will have responsibility for ensuring the team meet the statutory requirements set through legislation, national and regional guidance, regulation and the Quality Standards.
• You will also manage the staying close service. This is a relatively small service providing support to young people who are cared for and care leavers as they progress on their journey to independence. This involves working with partners from the housing and, voluntary sector.

We are looking for a passionate and child focussed Team Manager to work as part of our busy services working with our Care Leavers, driving their plans and helping the young people to reach their full potential.

• You will be part of our journey from 'Good to Outstanding' to continue to improve quality of practice and compliance across the services.

• Candidates should be able to 'think on their feet' and think outside of the box when care planning for our young people.

• The successful candidate will have a QCF Level 3 Children and Young Peoples workforce and should have at least 2 years experience (during the last 5 years) working in a residential or similar environment, including at least 1 year in a position offering supervision.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
• References (Current and Previous employer)
• Qualification
• Disclosure and Barring Service Clearance (DBS) (as applicable)
• Evidence of driving licence

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
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Assistant Service Leader for Safeguarding and Independent Reviewing Officer
MB3 (£49,764 - £56,361)
37 hours, Full Time
Permanent

Office based, with an expectation of regular office presence but the flexibility to work remotely

Application Deadline: 24th November 2024
Shortlisting: 25th November 2024
Interview Date: 28th and 29th November 2024
Interview Type: Face to face

Your Role

As an Independent Reviewing Officer (IRO), you will have a combined role in reviewing and quality assuring care planning for children in our care and those who are the subject of a child protection plan you will drive and promote excellence in these areas of practice.

You will have a reduced caseload as you will also be the Assistant Service Leader for Safeguarding. You will play a key role in jointly leading the service by offering leadership oversight and supervision to some of the IRO team. You will have a key role in supporting the quality assurance and practice development work of the service, including supporting the Service Leader in the regular review of data and performance to ensure we are fulfilling our statutory responsibilities and strengthening our independent oversight of children’s plans.

About You

You will be a qualified social worker with significant experience in practice. You will have a strong commitment to working restoratively and will be skilled in forming relationships with children and their families, and with partners. You will have excellent communication skills, both written and oral, and will have experience of chairing complex meetings, analysing information from multiple sources, assessing risk and formulating plans. You will have a sound understanding of quality assurance frameworks and will be ambitious to achieve excellence for the children and families of Stockport. You will also have a desire to lead a team and strive for continuous improvement of our service.

About Us

The IRO team sits within the Safeguarding and Learning Service and alongside colleagues from Family Group Conference, Participation, Workforce Development, and the Children’s and Adults’ Safeguarding Partnerships. We are an enthusiastic, supportive and experienced team and are keen to share our skills and knowledge - and learn new ones too!

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

If you would like to find out more, please contact Service Leader Mathew Finegan via email mathew.finegan@stockport.gov.uk and we can arrange a time to chat about the role.

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X and Facebook for updates on our vacancies and recruitment events.

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This is an exciting opportunity to lead a newly expanded financial support service for Adult Social Care users here in Bury

You will lead a dedicated team of staff delivering high-quality financial support services to our residents and their carers who are in receipt of adult social care.

These include the completion of financial assessments for charging, deferred payment agreements, personal budgets and direct payments and the provision of deputyships.

Recently expanded the team is now able to support our residents by maximising their income as well as delivering prompt financial charging support to ensure our residents can access the care they require

Key Responsibilities:

• Lead and manage the Financial Assessments and Personal Budgets team.
• Oversee the financial assessment process for adult social care services.
• Ensure accurate and timely provision of personal budgets.
• Manage deputyship services, including financial management for clients who lack capacity.
• Ensure compliance with the Care Act and other relevant legislation.
• Develop and implement policies and procedures to improve service delivery.
• Provide training and support to team members.
• Liaise with other departments, external agencies, and stakeholders.
• Monitor and report on service performance and outcomes.

Qualifications and Experience:

• Experience in financial assessments, personal budgets, and deputyship services.
• Strong knowledge of the Care Act and relevant legislation.
• Proven leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a range of stakeholders.
  
• Strong analytical and problem-solving abilities

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

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Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.

Sandy Bay, Exmouth, Devon EX8 5BT GBR

Job DetailsCome and join our One Great Team here at Haven as a Accommodation Support Manager!

As part of our full time, permanent Facilities Leadership Team, you will… 

- Manage the administration and systems for efficient laundry control and delivery.
- Ensure timely and accurate processing and distribution of linens and laundry.
- Oversee inventory management and maintain optimal stock levels.
- Coordinate the maintenance and distribution of mattresses and hire goods.
- Ensure all items meet quality standards and are available as needed.
- Ensure vehicles are well-maintained, safe, and comply with all regulations.
- Effectively recruit and train new support team
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks



What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: from £33,000,plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Cleaning Services or similar environment
- Proficiency in inventory management
- Knowledge of vehicle maintenance and safety regulations
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Role Purpose:

With a passion for the Superdrug and Savers brands, the GM for Distribution will implement the Supply Chain business strategy and objectives. This role reports to the Supply Chain Director ASW UK . You will be leading a diverse team of Distribution Centre Managers across a in-house operated multi-site network in order to ensure we deliver the right product to the right stores at the right time for our customers. You will play a key role in the coaching and development of our Senior DC Leadership Teams, embodying our culture and creating that Superdrug Feeling for all Team Members working in a Distribution Centre.

A typical day in this role includes:

· Interacting with a variety of stakeholders: (Exec, Op Exec, Supply Chain, Health and Safety, Property, Trading, Store Operations, People Team)
· Stakeholders outside of the BU: (Labour Agency providers, Suppliers 3PLs etc)
· Building strong relationships within the business to work collaboratively between Supply Chain and Retail Operations, ensuring data driven feedback is provided accurately and constructively.
· Implementing a safety first culture.
· Analyzing available data to identify performance gaps, KPI risks and finding new opportunities to improve efficiencies and productivity within the distribution network.
· Providing coaching and feedback to the Senior DC Leadership Teams to assist them in delivering their objectives, SLA’s and business KPI’s.
· Taking overall accountability for hitting KPIs; H&S, Productivity, Costs and Employee Engagement.
· Using a strong commercial and financial mindset to influence decision making within the logistics operations, keeping the customers at the heart of what we do.
· Working in collaboration with the People Team to highlight opportunities for development and progression, growing talent internally to support future business needs.
· Championing our values by creating a culture where our team members love to work and can be themselves.
· Sharing best practice with the AS. Watson group to support growth of other BU’s.
· Building and implementing a future-fit logistics business strategy in collaboration with the wider Supply Chain. Including robust and practical strategies that are clearly communicated to key stakeholders within the business, and is continuously evaluated to make necessary adjustments when new opportunities arise.


This job is a good fit for you if:
· You understand that the business plan can only succeed with great people in place, making team development a high priority
· You have high levels of personal drive and can see the opportunity in any result
· You can easily adapt to changing trends and influence others to get on board with new initiatives
· You are motivated by delivering results and finding new ways to improve performance
· You have the confidence and curiosity to challenge process to find better ways of working
· You understand the importance of coaching and motivating your team no matter what the result
· You enjoy working at a fast pace, in an everchanging environment

What you’ll need:
· Excellent communication and presentation skills
· Ability to lead with confidence and be the subject matter expert on logistics and distribution matters
· Experience of leading a team at a senior level
· A strong commercial and financial mindset that shapes an understanding of how a successful distribution network operates.

Here's what's in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/