Total 7 job vacancies by Vacancy Filler

Location: Based in Huddersfield or Peterlee with hybrid working and some requirement to travel between sites
Are you a strategic HR leader with a passion for people and culture? Do you thrive in dynamic environments and have a proven track record of driving HR excellence in large organisations? If so, we have an exciting opportunity for you to join our People Team at ZIGUP as the Head of HR – Claims and Service.
As the Head of HR – Claims and Service, you will be a trusted advisor to our claims and services businesses, providing influence and coaching on all people-related matters. You will play a critical role in developing and executing people strategies, policies and initiatives that align with our subsidiary businesses’ overall objectives and contribute to their success.
This is an exciting time to join ZIGUP as we embark on an ambitious journey to grow and scale up our operations. We are committed to putting people at the heart of our plan, ensuring our approach is centred on enhancing the employee experience. You’ll have the opportunity to shape and drive our people strategy, making a significant impact on our business and the lives of our employees.
Join ZIGUP as the Head of HR – Claims and Service and enjoy some outstanding benefits …
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary – Up to £80,000 per annum based on experience, enhanced by generous car allowance and a 10% annual bonus.Annual leave - Start with 28 days, increasing to 29 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday!Pension - Generous employer contributions of 7.5%. Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
About you

First and foremost, working as part of the HR Senior Leadership Team, you’ll have substantial experience of delivering HR for a workforce of 2,000+ colleagues. Your background includes navigating the complexities of large matrixed organisations or PLC’s and understanding the unique challenges they face.
You’ll be solutions focussed and commercially astute with a strong background in HR business partnering and relationship building with a passion for delivery.
You’ll have a strong track record of developing and executing HR strategies and people plans that align with business objectives. Your strategic initiatives have supported business growth and driven organisational success, making you a key player in your previous roles.
You ideally hold a CIPD level 7 Qualification.
You’re experienced in supporting operating board directors, coaching and influencing senior leaders and Managing Directors on a wide range of HR decisions and initiatives.
You’ll have experience working within either the insurance, automotive or contact centre industry.
Ideally, you have proven experience in driving Diversity and Inclusion initiatives. You understand the importance of a diverse workforce and have implemented strategies that promote an inclusive culture, ensuring that the organisation reflects the diversity of its customers and communities.
Preferably, you have experience in organisational development and design, having led initiatives that enhance the efficiency and effectiveness of the organisation and understand the different approaches to strategic workforce planning.

About us
ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.
Our Purpose? Keeping customers moving, smarter.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.

Salary: up to £39,000 DOE + Bonus + Company Car Weekly Hours: 42.5 / Week
About us: We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. About you:
If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!
As a Service Manager, you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.
About you

At heart, you are a technical expert with a solid automotive workshop management background - your team value your expert technical knowledge, input and guidance.
You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
Above all, you are a people person - you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
You are a natural coach and love to share your knowledge with others - nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.




About your benefits: An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) …

Fantastic bonus scheme
24 days annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday.
Free life assurance
Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
Exclusive employee vehicle-leasing schemes
Pension & save-as-you-earn share scheme.
Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few)
We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.

INDNVH

Location: Huddersfield (With Hybrid working upon completion of probation) Salary: £24,539.80 to £27,590.16 per annum. Plus, a competitive bonus scheme!Contract: Full Time, PermanentHours: 37.5 hours per week (Monday – Friday)

Are you looking to join a business that values your professional growth and development?
We have an exciting opportunity to join our expanding team as an Operational Support Specialist!

As an Operational Support Specialist, you will play a vital role in our company, contributing to the preparation of detailed claims progression analysis, evaluating claims data, and recommending process improvements. Utilising your expertise in efficient reporting techniques such as Power Query and Power BI, you will provide clear and concise insights into FMG’s data.
Your working knowledge of Microsoft products, including the Power Platform and SharePoint, will enable you to identify opportunities for process enhancement across operational teams.

What’s in it for you?
Salary- £24,539.80 to £27,590.16 per annum depending on your level of experience and specialist knowledge. Plus a generous bonus scheme on top of your basic salary.
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- Aviva 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping.

About you

Strong communication skills: You excel in written and verbal communication, effectively conveying complex information to various stakeholders.
Analytical ability: You have a proven track record of utilising tools like Power Query or Power BI to analyse data and extract meaningful insights.
Time management and organisational skills: You thrive in fast-paced environments, handling multiple tasks effortlessly and consistently meeting deadlines.
Comprehensive understanding of operational processes: You possess in-depth knowledge of operational workflows and are skilled in identifying areas for improvement.
Proficiency in IT systems: You are proficient in using a variety of IT systems and tools, with a keen interest in keeping up with the latest tech trends relevant to your role.


About FMG:
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be part of our future
If you're ready to take on significant challenges and contribute to our success, apply today for immediate consideration!

Location: Huddersfield (With Hybrid working upon completion of probation) Salary: £24,539.80 to £27,590.16 per annum. Plus, a competitive bonus scheme!Contract: Full Time, PermanentHours: 37.5 hours per week (Monday – Friday)

Are you looking to join a business that values your professional growth and development?
We have an exciting opportunity to join our expanding team as an Operational Support Specialist!

As an Operational Support Specialist, you will play a vital role in our company, contributing to the preparation of detailed claims progression analysis, evaluating claims data, and recommending process improvements. Utilising your expertise in efficient reporting techniques such as Power Query and Power BI, you will provide clear and concise insights into FMG’s data.
Your working knowledge of Microsoft products, including the Power Platform and SharePoint, will enable you to identify opportunities for process enhancement across operational teams.

What’s in it for you?
Salary- £24,539.80 to £27,590.16 per annum depending on your level of experience and specialist knowledge. Plus a generous bonus scheme on top of your basic salary.
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- Aviva 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping.

About you

Strong communication skills: You excel in written and verbal communication, effectively conveying complex information to various stakeholders.
Analytical ability: You have a proven track record of utilising tools like Power Query or Power BI to analyse data and extract meaningful insights.
Time management and organisational skills: You thrive in fast-paced environments, handling multiple tasks effortlessly and consistently meeting deadlines.
Comprehensive understanding of operational processes: You possess in-depth knowledge of operational workflows and are skilled in identifying areas for improvement.
Proficiency in IT systems: You are proficient in using a variety of IT systems and tools, with a keen interest in keeping up with the latest tech trends relevant to your role.


About FMG:
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be part of our future
If you're ready to take on significant challenges and contribute to our success, apply today for immediate consideration!

Salary: Earn up to £26,788.47 as your experience with us grows. Plus, a competitive bonus scheme!Location: HuddersfieldContract: Full Time, Permanent - 37.5 hours per weekHours: Monday to Friday 8.30am until 4.30pm, with the opportunity to compress your hours in to 4 days, giving you an extra day off each week!

Are you a driven individual with a passion for delivering exceptional customer service?
Do you thrive in a fast-paced environment, where no two days are the same? If so, we have an exciting opportunity for you!

Join our Loss Recovery team to assist our customers who have been involved in non-fault accidents recovering losses on their behalf and pursuing the responsible Third Party/Insurer for costs incurred as a result of the accident.
As part of our growing team, you will effectively manage claims, ensuring that speed and quality of loss recovery is maximised, whilst maintaining FMG's proactive approach to claims handling. Your role will involve investigating liability, gathering information through different sources, utilising intelligence tools and settling claims in the best interest of our clients.

What’s in it for you?
Salary- From £20,961.49 to £25,752.12 depending on your level of experience. Plus, a competitive bonus scheme!
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- Aviva 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.

About You:

First and foremost, you’re a real people person, with a passion for delivering excellent customer service.
You’ll hold a professional, personable, and positive telephone manner, with the ability to show lots of empathy, build good rapport and actively listen to our customers’ needs.
You’ll strive to maintain the highest standards in your work, by having a keen eye for detail and pinpoint accuracy.
You’re confident with the use of computer software systems, including Microsoft Office applications.
You possess a strong ‘can-do’ attitude, showing your drive and ambition to succeed, being prepared to go above and beyond.
You thrive in a team-working environment, where you can effectively collaborate with others and exhibit your critical thinking skills.
A good understanding of the insurance industry would be essential.


About FMG:
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be a part of our future
If you're up for the challenge, apply now and join our team of experts providing outstanding customer service!
Once you have applied, a member of our friendly Team will give you a call within a few days to carry out a telephone interview with you. Don’t worry if you aren’t available, we'll leave you a voicemail so that you can give us a call back at more convenient time.
Providing you pass the telephone interview, you may be invited for an interview with the manager and if you are successful, you could have an offer within a week of submitting your application- it couldn't be easier!

Salary: £22,358.92 per annum + shift allowance of £3230.00 per annum and a competitive bonus scheme, earning up to £2600!Location: HuddersfieldContract: Full Time, Permanent - 40 hours per weekHours: A rotational basis working across 4 days between 7:00am-10:00pm

Are you seeking a fresh challenge in a vibrant and expanding business?
We have a fantastic Customer Service opportunity to join our growing Rapid Response Team in Huddersfield!

As the UK's leading incident management and roadside services company, FMG serve a range of clients in the public and private sectors, 24 hours a day, 365 days a year from our operations centre in Huddersfield. FMG has extensive experience managing the most complex of incidents ranging from road traffic collisions to heavy goods vehicles carrying hazardous chemicals. We work closely with Highways England and a number of police forces across the UK.

What’s in it for you?
Salary- £22,358.92 per annum depending on experience + shift allowance of £3230.00 per annum. Plus a competitive bonus scheme on top of your basic salary, up to £2600! (paid quarterly)
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- Aviva 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.

About you:

First and foremost, you’re a real people person, with a passion for delivering excellent customer service.
You’ll hold a professional, personable, and positive telephone manner, with the ability to show lots of empathy, build good rapport and actively listen to our customers’ needs.
You’ll strive to maintain the highest standards in your work, by having a keen eye for detail and pinpoint accuracy.
You will be able to effectively manage pressured situations in a sensitive and professional way.
You’ll be a confident user of both telephone and office-based IT systems.


About FMG:
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be a part of our future
If you're up for the challenge, apply now and join our team of experts providing outstanding customer service!
Once you have applied, a member of our friendly Team will give you a call within a few days to carry out a telephone interview with you. Don’t worry if you aren’t available, we'll leave you a voicemail so that you can give us a call back at more convenient time.
Providing you pass the telephone interview, you may be invited for an interview with the manager and if you are successful, you could have an offer within a week of submitting your application- it couldn't be easier!

Customer Experience Manager
Location: Huddersfield
Salary: up to £42k plus 10% bonus
Are you a passionate advocate for customer-centric strategies? Are you ready to lead a dynamic team and drive exceptional customer experiences within a thriving business? We’re on the lookout for a results-oriented Customer Experience Manager to elevate our commitment to excellence!Our Customer Experience department is responsible for providing the very highest standards of customer service, ensuring that each customer complaint is resolved efficiently, fairly and in line with our complaints handling procedure.Joining our growing team, you will inspire, empower, and lead our Customer Experience Team to ensure we provide the very highest standards of customer service. You will be responsible for identifying areas of improvement and implementing change whilst maintaining a strong focus on implementing and delivering strategic business plans and meeting operational targets.
What’s in it for you?Salary- £35,000-£42,000 per annum depending on experience, plus up to 10% annual performance-based bonus.Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!Pension- 3% Employer Contributions. Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
About you:• First and foremost, you’re an experienced people manager. You recognise and value the importance of leading your Team Leaders in developing engaged, high performing teams who are clear on their and the overall business objectives.• You have proven expertise in complaints management, ideally within an FCA regulated business.• You will possess excellent communication and relationship skills and effectively identify and influence key stakeholders, both internally and externally. • You have excellent time management skills and can work in a fast-paced environment.• With good IT/BI skills you have the ability to create and maintain the necessary KPI’s and data which will allow the continuous development of the department and drive performance.• Motor Insurance/Fleet Incident Claims knowledge would be advantageous.
About us:FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.
Be part of our futureOurs is a great place to work! If you're ready to take on an exciting challenge and be part of a team that's dedicated to excellence, apply today to embark on this rewarding journey with us.