Total 19 job vacancies by Search Consultancy LTD

Location: Leeds, West Yorkshire
Contract Type: Temporary (Full-Time, 4 Month Contract)
Salary: £12ph

I am representing a fast-growing company in Leeds, committed to delivering exceptional customer service. They are currently seeking enthusiastic, reliable, and customer-focused individuals to join our team as Temporary Customer Service Advisors. If you enjoy helping people, problem-solving, and working in a friendly environment, this could be the perfect role for you!

Key Responsibilities:

• Responding to customer queries via phone, email, or live chat in a professional and timely manner
• Handling complaints, resolving issues, and ensuring customer satisfaction
• Processing orders and providing product/service information
• Updating customer records and maintaining accurate documentation
• Working collaboratively with the team to ensure targets are met

What We're Looking For:

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities with a customer-first mindset
• Ability to stay calm and patient under pressure
• Previous experience in a customer service role is preferred, but not essential
• Comfortable using computers and handling multiple systems

What We Offer:

• Supportive team environment
• Opportunity to gain valuable experience in customer service
• Modern office space in the heart of Leeds, close to public transport links

If you're ready to make a positive impact and join a friendly, customer-focused team, we'd love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Administrator

Salary: £24k
Location: Leeds, West Yorkshire
Hours: 37.5 hours per week, Monday - Friday

Permanent Role

Are you an excellent communicator with a desire to help others? Our client is looking for a personable and competent individual with an excellent attention to detail to join their amazing team as a Customer Service Administrator

The Key Duties of the Customer Service Administrator
* Daily communications with customers via phone, email and social media
* Create and deliver innovative and forward-thinking solutions to customer concerns
* General administration and organisation of systems
* Deal with complaints and challenging situations whilst managing workload
* Work with other departments to support and deliver the best outcomes for the customer

The Key Requirements of the Customer Service Administrator
* Previous experience within a customer service or contact centre environment
* Previous experience of case management and dealing with complaints
* IT skills - experience using MS platforms, softphone, email
* Excellent communication skills - both written and verbal

If you are interested and would like to know more, please apply to the role or call the Business Support Team at Search, Leeds, for more information

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Solutions Executive

Salary: £23,000 - £25,000 dependent on experience
Location: Leeds, West Yorkshire
Hours: 37.5 hours per week, Monday - Friday

Permanent Role

Are you an excellent communicator with a desire to help others? Our client is looking for a personable and competent individual with an excellent attention to detail to join their amazing team as a Customer Solutions Executive

The Key Duties of the Customer Solutions Executive
* Daily communications with customers via phone, email and social media
* Create and deliver innovative and forward-thinking solutions to customer concerns
* General administration and organisation of systems
* Deal with complaints and challenging situations whilst managing workload
* Work with other departments to support and deliver the best outcomes for the customer

The Key Requirements of the Customer Solutions Executive
* Previous experience within a customer service or contact centre environment
* Previous experience of case management and dealing with complaints
* IT skills - experience using MS platforms, softphone, email
* Excellent communication skills - both written and verbal

If you are interested and would like to know more, please apply to the role or call the Business Support Team at Search, Leeds, for more information

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service

Monday - Friday 35 hours

£22,000

6 month contract

7th October start date

Remote (need to be local to Leeds)

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?

I am recruiting on behalf of a leading financial services client who are looking to grow their bereavement team!

What will you be doing?

• Supporting families through bereavements
• Liaising with 3rd parties such as solicitors and funeral directors
• Reviewing documentation and updating the case accordingly
• Providing a professional and empathetic approach
• Completing administration on the system

What do you need to apply?

• Proven experience dealing with vulnerable customers
• Excellent communication skills both written and verbal
• Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Receptionist

Salary: £22k+ DOE
Location: Leeds, West Yorkshire
Hours: 37.5 hours per week with flexibility offered

Our client is looking to grow their team with a Receptionist opportunity and work alongside the accounts team within the office. This is an excellent opportunity for someone looking for a new role that can offer the flexibility and improved work/life balance.

The Key Duties of the Receptionist

• First point of contact for incoming telephone calls
• Greeting visitors and deliveries from suppliers
• Ordering stationery and other ad hoc items
• Weekly Amazon purchasing for our retail team
• Incoming/outgoing post
• General support to finance team including preparation of sales invoices and posting of stock transfers

The Key Requirements of the Receptionist

• Experience working with transactional finance beneficial but not essential

• Sociable and pro-active attitude
  
  

If you are interested in the role, and want to know more, please apply or call the Leeds Business Support team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Receptionist
£11.44ph - Monday - Friday 9am - 5pm
LS7 - Free parking
Temporary with the potential to be offered a PERMANENT role!

This role is to cover main reception for a very busy client in their show room. You will be the first point of contact for all customers and clients either by phone, email or face to face.

The receptionist will handle all requests as well as looking after general administrative tasks

You must be computer literate, able to use Microsoft programmes and have the ability to think on your feet.

The person:
Good communication skills with a smart appearance
Able to manage own work load
Confident when speaking on the telephone
Able to prioritise work
Experienced within a similar role

Please APPLY NOW for an immediate telephone call

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Team Leader - Customer Service

Salary: £35k+ DOE
Location: Leeds, West Yorkshire

Permanent Opportunity, Full time working hours

We are currently representing a growing and forward-thinking company in Leeds, with offices all across the country. The company are looking to continue on their successful growth strategy and work with the best brands and businesses across Europe.

Become part of an experienced team, working with piers with expertise across the industry, providing you with a career opportunity and ability to progress.

The Key Duties of the Customer Service Team Leader

• Ensure smooth running of the day to day function so that customer's orders are managed efficiently and accurately
• Monitor and report the Customer Service Teams performance to ensure objectives and KPIs are achieved whilst maintaining appropriate standards of professional behavior are adhered to.
• Establish working relationships with key external customer's, internal & external auditors and internal Target Market Managers to define and understand their needs and work to help realise them.
• To ensure the functional processes and the application of them minimise the non-value activities of Goods Returns, Credit Notes, Pricing Queries and Concerns Management
• The recruitment, selection and induction of appropriate personnel to the team to ensure the function maintains the appropriate levels of stable versus turning resources
• To ensure adherence to all people management are completed in line with company policy and systems; ranging from:
• Regular meetings with Senior CSC's with minutes & actions
• Regular 1:1 meetings to review RFT performance. Ensure minutes are recorded for each meeting in particular if the individual is underperforming.
• Implement and manage PIP (personal improvement plan) for team members who are underperforming
• Managing behaviours within the team in line with company policies

The Key Requirements of the Customer Service Team Leader

• SAP Knowledge beneficial
• Relevant product knowledge beneficial
• Minimum of 5 years Customer Service Experience and an ability to work with colleagues and customers at all levels necessary
• Ability to establish clear expectations supporting employee engagement and motivation with high level sof emotional intelligence to provide support and coaching to team

If you are interested in the role, and want to know more, please apply or call the Leeds Business Support Team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Administrator
Leeds City Centre
£22,500
Monday to Friday 9am - 5.30pm
Permanent!

Want to leave the hospitality and retail industries? Do you want to work in an office or contact centre environment? Passionate about launching a career?



This is the job for you if you're a barista, sales assistant, bartender, customer assistant in a grocery store, waiter or waitress, etc.



Five minutes from Leeds Train Station, my client, a fast expanding and developing business, is seeking to hire administrators (who may be entry-level), customer service advisors, and customer service representatives.



What do you receive in exchange for your hard work?

25 days of vacation time plus bank holidays
Exceptional training programme for 12 weeks!
Quiz evenings
Internal promotions
Daily dress-down policies
First-rate on-site amenities
End-of-month cocktails
Paid time off for birthdays
Competitive pension plans
Childcare vouchers
Free annual social events


What are your duties and responsibilities?

Managing a large case load of clients and being solely responsible;
Taking inbound and outbound calls from third parties, such as estate agents or lenders;
Ensuring that all emails are responded to promptly and professionally;
Using multiple IT systems to track work load;
Correctly processing a number of legal documents;
Updating clients on the progress of their case;
Productively prioritising work load.


What are the requirements?

Excellent customer service skills
Ability to work towards targets and KPI's
Experience of working in a high volume/fast paced environment


If this sounds like the opportunity you have been waiting for… apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Co-ordinator

Salary: £25k+ DOE
Location: Leeds, West Yorkshire

Full Time, Permanent role

The Customer Service Co-ordinator will receive great benefits:

• Holiday 25 days rising to 28 days with service, plus bank holidays
• A company pension contribution of up to 10%
• Staff discount platform & Cycle to Work scheme
• Enhanced maternity and paternity pay
• Group life cover at 6x your annual salary

An amazing opportunity is now available with a growing and forward-thinking company in LS9! We are looking for a positive, dynamic and enthusiastic person to work alongside an experienced team and continue to provide customers the best and most efficient service.

This would be a great opportunity to step into a growing and thriving industry, to work with a company that can provide career and growth opportunities.

The Key Duties of the Customer Service Co-ordinator

• Processing customer orders, ensuring they are processed to meet the Customer's known requirements including quantities, prices/discounts
• To manage Customers' expectations in a proactive manner and assisting with their queries through to resolution
• To ensure that appropriates systems and databases are maintained and updated in accordance with procedures
• To ensure that Customer's queries and disputes are logged within the appropriate databases
• To ensure that all relevant correspondence and documentation is saved appropriately
• To maintain the Company's standards of presentation, image and efficiency when dealing with the Company's customers either whilst on the phone, email or face to face.

If you're Interested In the role, and want to know more, please apply or call the Office Support team at Search Leeds for more Information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Youth Support Worker

Search Health-care are working with a Nationally Recognised Health-Care Provider to source a number of experienced Youth Support workers to support individuals 16 - 24 year old's in their daily life.

The emphasis of this job will be working with vulnerable young adults supporting their daily activities and caring for them. It will be required of you to work long shifts, including nights. Your availability must be flexible in order to guarantee that service users receive support on a daily basis. Some service users may have mental health difficulties it is essential you have prior experience with mental health.The ideal applicant will have worked as a support worker in a similar supported living environment for at least six months.It is essential you have previous experience working with young adults aged 16 - 24 year old.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the health and social sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training

Benefits:
Flexibility to base your work around existing commitments
Competitive hourly rates of pay as well as holiday entitlement

If you have the above experience, please contact us asap on 07884 841 494 to register your details, or send us your CV to leah.stoddart@search.co.uk If you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Polish Speaking Customer Service Advisor
Full Time
Temp to Perm
Edinburgh
Hybrid

Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?

This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service!

Your role will involve;
* Managing customer orders and working closely with logistics
* Handling phone calls and emails internally and externally
* Maintaining relationships with carriers and customers
* Solving issues quickly and efficiently

What do you need?
* Strong multitasking skills
* Proficiency in computer software are essential
* Excellent written and verbal communication skills
* Adaptability, dependability and problem-solving abilities
* Willingness to work collaboratively and respect others

If you meet these requirements, we invite you to apply for this exciting position!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Receptionist
£12ph - Monday - Friday 9am - 5pm
LS6 - Free parking
Temp with the potential to be offered a PERMANENT role!

This role is to cover main reception for a very busy client in their office in Headingley. You will be the first point of contact for all customers and clients either by phone, email or face to face.

The receptionist will handle all requests as well as looking after general administrative tasks

You must be computer literate, able to use Microsoft programmes and have the ability to think on your feet.

The person:
Good communication skills with a smart appearance
Able to manage own work load
Confident when speaking on the telephone
Able to prioritise work
Experienced within a similar role

Please APPLY NOW for an immediate telephone call

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Youth Support Worker

Search Health-care are working with a Nationally Recognised Health-Care Provider to source a number of experienced Youth Support workers to support individuals 16 - 24 year old's in their daily life.

The emphasis of this job will be working with vulnerable young adults supporting their daily activities and caring for them. It will be required of you to work long shifts, including nights. Your availability must be flexible in order to guarantee that service users receive support on a daily basis. Some service users may have mental health difficulties it is essential you have prior experience with mental health.The ideal applicant will have worked as a support worker in a similar supported living environment for at least six months.It is essential you have previous experience working with young adults aged 16 - 24 year old.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the health and social sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training

Benefits:
Flexibility to base your work around existing commitments
Competitive hourly rates of pay as well as holiday entitlement

If you have the above experience, please contact us asap on 07884 841 494 to register your details, or send us your CV to leah.stoddart@search.co.uk If you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Ad Hoc Receptionist
Various pay rates available
Ad hoc shifts

We are looking a number Receptionists to join our business on an Ad Hoc basis. Search are currently working with a number of clients mainly in Leeds city centre to provide cover for holidays and sickness. We need reliable candidates that are looking for part time/Ad Hoc work.

The role of the Receptionist:
This role is to cover main reception for very busy clients. You will be the first point of contact for all customers and clients either by phone, email or face to face.

You must be computer literate, able to use Microsoft programmes and have the ability to think on your feet.

The person:
Good communication skills with a smart appearance
Able to manage own work load
Confident when speaking on the telephone
Able to prioritise work
Experienced within a similar role

Please APPLY NOW for an immediate telephone call

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Mental Health Support Worker

Search Health-care are working with a Nationally Recognised Health-care Provider to source a number of experienced Mental health support workers for a Garforth based female disorder clinic.

The Role:

The emphasis of this job will be working in a low secure unit supporting individuals with mental health difficulties.You will be expected to work flexible shifts including days and nights.The ideal candidate will have at least 6 months previous experience working as a mental health support worker with previous experience with acute mental health. We are particularly interested to hear from candidates who have previously completed MAPA/PMVA training.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the health and social sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training

Benefits:
Flexibility to base your work around existing commitments
Competitive hourly rates of pay as well as holiday entitlement

If you have the above experience, please contact us asap on 0113 308 8084 to register your details, or send us your CV to Oliwia.Kloc@search.co.uk. If you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.