Total 1,643 service centre manager job vacancies in Customer Service category in The United States of America

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Provide timely, efficient and effective operational service management leadership for both services within the Surgical Division to ensure these are responsive, innovative and provided to the highest possible clinical and performance standards. Provide clear leadership ensuring that all staff are appropriately managed and developed, and that they are efficient, effective, engaged and motivated. Take forward agreed projects to improve service delivery and patient experience in key areas. Lead on ensuring that all performance/quality targets are met. Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Surgical Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.

Please see attached the job description and person specification for the full details about the role and the responsibilities.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role The role will be entrusted with the delivery of critical services across a defined portfolio of specialties and settings. These encompass pre-approval services such as Planning and Placement Service/national cost and attribution tools, as well as post-approval services including portfolio oversight and on-request services. Central to the role is the cultivation of a robust knowledge base within the assigned portfolio area, achieved through the establishment of communities of practice with relevant study and site delivery teams. By facilitating the exchange of best practices, the post-holder will ensure optimal study performance as required. The role will also work in collaboration with Regional Specialty and Setting Leads, actively engaging in regional and national improvement projects, aligning efforts with strategic objectives, and fostering continuous improvement (CI) across the network. The team offers a positive and developmental environment as well as being involved first hand in some of the most exciting innovative work health and care services have to offer. If you are looking for an interesting role which gives you the ability to work with research partners across the health and care system with a passion for research we are keen to hear from you. The contractual base can be either Truro, Plymouth, Exeter or Taunton, with regular travel to local and regional offices required. Working Pattern: 37.5 hours Monday to Friday 09.00 to 17.00 Interview Date: Wednesday 8th January 2025 (To be confirmed) For further information please contact: Jo Taylor, Study Support Service Senior Manager on Joannetaylor1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role. Follow us on Facebook and on Twitter for more:@hrcrhft @royalhospital @WellbeingCRH

We have an exciting opportunity for aService Manager to provide day-to-day management of Pinetree Lodge! As Service Manager you will provide management and leadership to the Clinical Lead, Operational Support and Administrator within your control, ensuring their staff have the necessary guidance, support, training and supervision to achieve their maximum potential. Provide effective management and maintenance of budgets and physical resources within your services About Pinetree Lodge Pinetree Lodge supports older adults with a diagnosis of dementia who, because of this organic brain disease, have behaviors that challenge which means they are unable to live in the wider community. Our team of experienced Registered Nurses & Support Workers led by Clinical Leads work closely to undertake assessments in order to provide person centered therapeutic interventions to minimize any risks associated with these behaviors. For our dementia care services, we believe passionately in providing good care to people with dementia and their families. We also believe that it is entirely possible for a person with dementia to live a good quality and meaningful life. With the right help, this is a reasonable expectation for anybody living with dementia. About the role As the Service Manager, you will: Manage the needs of residents and their carers to ensure delivery (inclusive of all required resident records) meets all relevant quality standards and is person centred, outcomes focussed and protective of individual service users dignity are at the core of the way Everyturn delivers services. Manage a team to ensure the effective and efficient deployment of resources to achieve agreed outcomes and targets. Monitor spending on agreed budget and achieve efficiencies where necessary to support financial sustainability in your area. Manage the residence including all audits, standards and investigations, to ensure a high quality and consistent service is delivered to residents. Manage the community and outreach offering including all audits, standards and investigations, to ensure a high quality and consistent service is delivered to residents. Horizon scan to ensure high quality standards and ensure evidence based best practice is in place. About you NMC Level one registered Nurse (RMN, RGN, RNLD) Ability to hold CQC Registered Manager status Substantial experience of managing teams and associated HR processes Substantial experience of CQC and other governing bodies guidelines, assessments and requirements Substantial experience of meeting agreed performance targets Significant experience gained in a management role within a residential and/or community setting environment Substantial experience of working in a multidisciplined department with responsibility for managing projects and day-to-day activities Significant experience of managing budgets Significant experience of developing new processes / systems to improve working practice Significant experience gained working with those experiencing mental health related illness Demonstrable experience of complaints management Detailed understanding of controlled drugs Detailed understanding of residential properties Detailed understanding of community and outreach What we offer in return We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits: 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day Enhanced pension Funding available to complete level 5 management qualification Wagestream-ability torelease earnings, giving youinstant access to your pay Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card Enhanced life assurance scheme, payment being three times your annual salary Plus, many more great benefits on offer Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities. In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities. Supporting Documents Please refer to the values-based recruitment guidance and associated documentation.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

This is an exceptional opportunity for an experienced manager to contribute to the delivery of high-quality cancer care. If you are committed to excellence and have the skills required to lead in this critical area, we encourage you to apply. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

You will be responsible for providing compassionate leadership and professional development for nursing and support workers within the service and will work with the other paediatric senior nurses to develop best practice and ensure that there is consistency across the paediatric unit. In collaboration with senior nursing team and acute Paediatric Matron, you will provide senior nursing leadership for the unit including some weekend working. PLEASE NOTE: PREVIOUS APPLICANTS NEED NOT TO APPLY

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you. The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales. Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role. You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. This is a permanent, full-time role working 37.5 hours per week. Essential Skills The most important thing you can bring to this role is clear and inspirational leadership. We're open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We're most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You'll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation. If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion. You should also have: A track record of successfully working in joint ventures and partnerships A proven track record of creating and maintaining a strong performance management culture Evidence of placing service users at the heart of an organisation Ability to develop and lead a cohesive team Ability to interpret evidence and analyse problems to create viable sustainable solutions Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact Strong communication skills, both verbal and written A full job description and person specification is available on request. As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. Desirable Skills About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. #IND HP

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

What we offer: NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎ We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. Please note, following changes to UK immigration policy from April 4th, this vacancy will no longer be eligible for Visa Sponsorship. Please do not apply unless you believe you have another means of establishing a right to work.

The post holder will be responsible for the provision of autonomous, evidence-based, women-centred midwifery care, whilst working collaboratively with the multidisciplinary team, other agencies, representatives and service users. The post holder will provide support to other midwives within the service and may be designated to take a management responsibility for the midwifery practice or team in the absence of the Band 7 Midwife. The post holder may occasionally be required to be deployed outside of their normal work setting, depending on clinical risk management and service need. MAIN DUTIES & RESPONSIBILITIES 1. Abide by the Midwives Rules, Midwives Code of Practice, Code of Professional Conduct and any other guidance by the Registering body 2. Implement and participate in the development of the Kings College Hospital NHS Trust/Womens Services agreed procedures and policies. 3. To follow the Kings College Hospital NHS Trust Fire Regulations, Cardiac Arrest, Major Accident procedures. 4. Adhere to Kings procedures on the reporting of complaints, accidents, incidents and Notifiable Clinical Events. 5. Adhere to Kings procedures on the documentation, management and escalation of safe-guarding cases 6. Adhere to Kings College Hospital NHS Trust Behavioural Standards 7. To be conversant with Kings College NHS Trusts current grievance and disciplinary procedures. 8. Follow midwifery/obstetric guidelines where appropriate and liaise with medical staff in the implementation of client care, reporting and recording any deviations from the protocols. 9. Maintain a safe working environment as laid down by the Health and Safety at Work Act. 10. Participate with relevant Trust initiatives involving compliance with clinical governance requirements in relation to local/national monitored standards and quality of care. ADMINISTRATION 1. Responsible for the reporting and the proper maintenance of equipment. 2. Responsible at times for obtaining and the safekeeping of drugs as delegated. 3. Responsible for the collection of statistics and data regarding own midwifery practice and as required by the Care Group/Trust. PERSONNEL 1. Responsible for day-to-day management including deployment of staff within sphere of responsibility in the absence of a Band 7 Midwife. 2. Participate in the orientation and development of new staff. 3. Participate in the appraisal of trained/untrained staff as appropriate. 4. Exercise a supervisory role in enabling midwives to practice safety, effectively and efficiently, paying regard to the changing needs and expectations of mothers and their families. 5. Demonstrate awareness of the individual needs of team members and give active support and guidance, where necessary. 6. Participate in Trust, Care Group and departmental meetings and in meetings related to the ongoing review and evaluations of the team/practice/core area. 7. Exercise compassionate counselling and information giving skills. Act in an advisory and guiding role in all aspects of professional and midwifery care. CLINICAL 1. To meet the Clinical Governance agenda in all aspects of the delivery of care. 2. Assess the needs of mothers and babies within the defined clinical area and plan and implement individualised midwifery care that is women, child and family focused. 3. Facilitate the participation of the mother and her family in decision making 4. Organise, where appropriate, midwife to client allocation within the team. Supporting junior and trainee colleagues. 5. Ensure due regard is given to customs, values and spiritual beliefs of clients. 6. Ensure accurate contemporaneous records kept are in line with registering body, recommendation and that all entries and signatures must be legible and dated. 7. Ensure midwifery practice is researched and evidence based. 8. Demonstrate competence in all aspects of intrapartum and immediate postnatal midwifery care. 9. Be competent in labour ward care in cases where women require transfer of e.g. theatre, I/V drug administration, cannulation and topping up of epidurals, breast feeding support, homebirths / water births. EDUCATIONAL 1. To have an ongoing knowledge of government policies, health and social policies related to women and their families. 2. Act as an effective role model. 3. Recognise issues relating to health education and take maximum advantage of teaching opportunities. 4. Share in structured education of learners and trained staff 5. Take responsibility for own educational needs in line with registering body requirements and maintain personal records of professional development. 6. Take maximum advantage of teaching opportunities and supervise students until they are competent to perform care unsupervised. 7. Facilitate the achievement of learning objectives identified by the midwifery education leads and particularly by the students themselves. 8. Identify and report any shortcomings in a students performance to the appropriate supervisor/link lecturer and assist the student to achieve a good standard of practice and involvement. 9. Write clear objective reports on students progress as soon as they finish their allocation to the team/practice/clinical area and liaise with lecturers, supervisors of midwives and consultants as required. 10. Liaise with other teaching staff where appropriate.