Human Resources Specialist (Information Systems)
2 weeks ago
As a Human Resources Specialist (Information Systems), you will: Make.....
As a Human Resources Specialist (Information Systems), you will:
- Make recommendations on how to take advantage of automated system capabilities. Assist in solving business issues and implementing organizational and procedural changes and provide advice and guidance to management officials on a variety of complex business problems as they relate to automated HR systems and reports.
- Troubleshoot HR System problems which involves direct testing and reviewing reports of sensitive employee HR data to ensure appropriate functioning and accuracy of data flow from one system to another such as the NFC payroll system.
- Determine the need to elevate system (e.g., HR Connect, ITM, webTA) issues to Treasury's HR Connect Program Office (HRCPO), ITM Program Office, Kronos, Fiscal Service ISS team, system security team/ISSO liaison, or other business partner. Collect all information needed to troubleshoot issues and monitor business partners' progress to resolve issues. Serve as a key liaison with external business partners.
- Lead and perform customer acceptance testing on behalf of all HRSD customers. Coordinate assignment of testers, communications with testers and the system owner, reporting of defects, and validation of defect fixes.
Starting at $103,409 Per Year (GS 13)
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