Total 12 job vacancies by APPRISE CONSULTING PTY LTD

Over the last 20 years, ABC Heavy Engineering has grown as a locally owned and operated company. Becoming an industry leader isn’t an easy feat, but through our ongoing ingenuity and commitment to research and development, we are a leading multi-disciplinary engineering company. We have a vast range of experience in all aspects of heavy engineering meaning that we can manage, monitor, repair, revive and restore heavy machinery across many industries.

ABC Heavy Engineering is looking for a CUSTOMER SERVICE MANAGER superstar to assist their ever-growing business. This role will have you collaborating with major clients and managing the portfolios.

You will require a strong understanding and history of:
Customer Service Management
HR Processes
Accounts Payable Processing
Purchasing
Workshop Invoicing
Site Administration Coverage
Assist with data input for new internal system
Other duties as required by the CFO

Requirements:
Experience in a previous administrative role
Reliable and able to priorities tasks
Attention to detail and results focused
Highly motivated and productive
Willingness to learn new things
This position is in MacKay Queensland

Salary: Between $70,000 and $75,000 per annum + Super
If you are interested in this role, please apply now!

Nu-Tank is a family-owned business that started in 2008, we supply superior products, deliver toptier customer service and most importantly give back to our community.

Nu-Tank manufactures polyethylene tanks, feeders and troughs. Retailing water tanks, molasses and dunder tanks, diesel storage tanks, transport, industrial tanks, firefighter units, wet and dry lick feeders, water and molasses troughs, pumps and accessories, round steel tanks and self-bunded tanks.

Nu-Tank is seeking Client Service Manager to join their team of professionals in a full-time and permanent basis.

Key Responsibilities include but are not limited to:
Plan, administer and review client services and after-sales services, and maintains sound client relations.
Develop and review policies, programs and procedures concerning client relations and goods and services provided
Maintain good client relationships
Oversee and assist with client queries and concerns
Oversee and assist with the day-to-day client service function including phone and email support
Provide client summaries and reports using company specific software and excel
Provide efficient business–focused client services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and clients to identify and respond to client expectations
Communicate with clients regarding incoming bookings, sending reminders, and confirmations.
Maintain business records
Plan and implement after-sales services to follow up client satisfaction, ensure performance of goods purchased, and modify and improve services provided
Ensure the company’s policies, procedures and standards are adhered to
Schedule and coordinate staff for personnel activities including but not limited to safety, training and supervision, maintaining daily communication for feedback.
Report and collaborate with senior management to promote growth with clients and suppliers
General office coordination duties and ad hoc tasks

To be considered for this role, you must have
At least 4-5 years’ proven experience in the same field
Excellent client service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

Container Transport is a Brisbane based logistic company who provides professional, reliable, and cost-efficient container transport services. We make your supply chain more profitable and effective by delivering quality transportation services every time.

We are looking for an experienced Customer Service Manager to join our team of professionals on a full time and permanent basis

The role includes but is not limited to:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

Desirable traits and will highly be regarded:
Customer service focused
Strong communication skills
Good communication over the phone, in person and via email
Proficient in Microsoft Office (Outlook, Word & Excel)
Effective time management
Ability to work both autonomously and in a team
Self-motivated, organised, punctual and reliable
Must have great work ethics

Salary: Between $70,000 and $75,000 per annum + Super
If you are interested in this role, please apply now!

Busby’s Recycling is a local family owned and operated business. After establishing over 40 years ago Busby’s has become to be the leading scrap metal and car recyclers in Toowoomba. Our trucks are fitted with the right equipment to handle the collection of small or large loads.

We are seeking highly experienced Customer Service Manager to join our team on a full-time and permanent basis. We require reliable individuals with strong integrity who can contribute a positive, can-do attitude to both the role and the team

Key duties include but are not limited to:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for the role you must have the following:
Proven working experience in the same field
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Good communication skills over the phone, in person and via email
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Ability to work both autonomously and in a team

If you possess the above skills and proven experience, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

Red Centre Technology Partners (RCTP) is a private family-owned business with over 13 years’ experience working in Central Australia and across remote Northern Territory. Our values include Integrity, Reliable and responsive, Excellence and Innovation.

Red Centre Technology Partners is in need of experienced ICT Support Technician to join their friendly team of Professionals on a full time and permanent basis. The successful candidate will work closely with IT Technicians and Managers in managing and monitoring all installed systems and infrastructure, and must demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels id availability, performance and security.

Tasks and Key Responsibilities include but are not limited to:
Provide end-to-end IT support expertise for users and equipment, ensuring smooth daily business operation.
Adapt to existing programs to meet users' requirements
Manage user accounts, troubleshoot hardware and software issues, and maintain the IT asset database.
Utilise monitoring tools to identify and resolve potential IT issues before they impact users.
Continuously improve ICT services to enhance sustainability and efficiency within the organisation.
Repair and replace peripheral equipment such as terminals, printers and modems
Design and maintain web sites
Ensure efficient use of applications and equipment
Respond and offer solution to inquiries about software and hardware problems

Qualifications & experience
BS/MS Degree in Computer Science, Engineering or related subject and Certifications
Solid Cloud experience, preferably AWS and Azure
Experience with virtualization and containerization (e.g. VMware, Virtual Box)
Experience in monitoring systems
Experience in automation software preferred ConnectWise Automate
Solid networking knowledge (OSI network layers, TCP/IP)
Excellent oral and written communication
Ability to meet deadlines
Time management skills
Ability to communicate technical concepts
Discretion and confidentiality
Excellent understanding of computer networks and systems
Organisational skills

If you feel you meet the above criteria and would like to be considered for this position, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

A fantastic opportunity is available for experienced and self-motivated individuals to join the Growers Services service department in the role as Mechanical Technician. Roles are based in Mildura, Swan Hill, Ballarat, Berri, Renmark, Griffith, and Echuca.

The Technician will be responsible for Pre-Delivery and servicing of new and used tractors, Combines and general farm machinery, as well as preparing traded machines for sale. Serving existing clients needs as well as call outs for general servicing and breakdowns.

The Service Technician will also be responsible for creating and maintaining relationships with both new and existing clients.

To be considered for the role applicants would need to demonstrate the following experience and skills:
A proven work history in servicing and maintaining Case IH machinery
Previous experience as a Technician
Be trade qualified with demonstrated experience in the agricultural machinery industry
Completed specialist Case IH training an advantage but not essential
Ability to liaise with other staff and departments
Excellent technical and communication skills with the ability to further develop our culture that promotes accountability, professionalism and teamwork which exceeds all customers’ expectations

Employment at Growers Services Griffith can provide you with:
Great working Environment and Surrounds
Strong Career Path
Training and Development
Flexibility
Stability of Employment
This is a great opportunity to join an expanding, progressive and committed team of people and to start a career with a proven industry leader.

On offer to the successful candidate is a competitive remuneration package.
Salary: Between $70,000 and $75,000 per annum + Super

Primary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia’s leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia’s leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price. Providing great service and high-quality material are what we have built our company on. To ensure this continues, we source all of our metal from ISO accredited mills and hold popular sizes in stock for prompt delivery all over Australia and New Zealand.

Primary Metals and Alloys based in Qld, is seeking a highly experienced Customer Service Manager to join their friendly team of professionals in a full time and permanent basis.

Duties:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

Skills required:
Customer service focused
Good communication over the phone, in person and via email
Proficient in Microsoft Office (Outlook, Word & Excel)
Effective time management
Ability to work both autonomously and in a team

If you are interested and think this role is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

At DCS we strive to be the number one cleaning contractor in the Bowen Basin, leading the way in customer satisfaction and quality of service.

We pride ourselves on being a family owned and operated business, with safety as our highest priority in all we do.

It is our mission to show our dedication through pride in performance, and our contribution to our team, and service providers.

About the Role
We are seeking a motivated, hardworking, and reliable Service Technician to join our ever-growing team.

Duties include:
Supervising and managing the workshop and fleet
Provide supervision and training to the Apprentice
Service and maintenance of vehicle fleet, including trucks and light vehicles
Service and general maintenance of various additional equipment, including vacuum and water pressure units, pumps, and generators etc.
Maintain appropriate fleet and servicing records
Collecting and organising parts (if required)
Pre-mobilisation checks to ensure vehicles are ready to take to site
Paint and body work
Other general and workshop duties
This position would suit someone looking for a full-time, 45-50 hour work week:

Monday to Friday - 6:00AM to 5:00PM (working hours negotiable)
Some weekend work may be required

Required Skills and Experience
Mechanical/Trade Qualification
Auto-Electrical Qualification/Experience highly regarded
Open HR Licence (required)
Forklift Licence (highly regarded)
Gantry Crane Licence (highly regarded)

Benefits
Competitive above award renumeration package, inclusive of allowances
Employee Assistance Program
Permanent position and immediate start
Ongoing opportunities and training available

Successful Applicant Requirements
Proficient in computer use and applicable software
Must be willing to travel to various mine sites throughout the Bowen Basin, for breakdowns, as required
Local to the Mackay region

Apply Now!
If this role sounds like you, please apply NOW!
DCS welcomes diversity and are committed to providing a respectful and fair work environment.
As an equal opportunity employer, we encourage all diversities including women and indigenous people to apply.

Note: Due to the high volume of applicants, only those suitable for the roles will be contacted.
Salary: Between $70,000 and $75,000 per annum + Super

Established in 1954, McElligotts is one of Australia’s largest privately owned Protective Coatings companies. With depots in Mackay, Gladstone, Geelong, Melbourne, Sydney and Launceston. McElligotts have the ability to meet their client’s wants and needs with a wide range of services across Australia. We are a fully accredited ISO Company, have PCCP level 5 and are acknowledged as leaders in the protective coatings industry with a strong focus on Safety, Quality and Production.

McElligotts is in need of a highly qualified CUSTOMER SERVICE MANAGER to join and closely work with their professional team in Tasmania on a full time and permanent basis

Key Responsibilities include but are not limited to:
Develop and review policies, programs and procedures concerning customer relations and goods and services provided
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Provide efficient business–focused customer services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and customers to identify and respond to customer expectations
Maintain business records
Plan and implement after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for this role, you must have
Excellent customer service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

Over the last 20 years, ABC Heavy Engineering has grown as a locally owned and operated company. Becoming an industry leader isn’t an easy feat, but through our ongoing ingenuity and commitment to research and development, we are a leading multi-disciplinary engineering company. We have a vast range of experience in all aspects of heavy engineering meaning that we can manage, monitor, repair, revive and restore heavy machinery across many industries.

ABC Heavy Engineering is looking for a CUSTOMER SERVICE MANAGER superstar to assist their ever-growing business. This role will have you collaborating with major clients and managing the portfolios.

You will require a strong understanding and history of:
Customer Service Management
HR Processes
Accounts Payable Processing
Purchasing
Workshop Invoicing
Site Administration Coverage
Assist with data input for new internal system
Other duties as required by the CFO

Requirements:
Experience in a previous administrative role
Reliable and able to priorities tasks
Attention to detail and results focused
Highly motivated and productive
Willingness to learn new things
This position is in MacKay Queensland

Salary: Between $70,000 and $75,000 per annum + Super
If you are interested in this role, please apply now!

Our valued client Metal Recovery Industries based in Qld, is seeking an experienced Customer Service Manager to join their friendly team of professionals.

The Company collects, salvages and processes scrap metal goods for recycle and re use in regional and remote areas in Central North Queensland, including mining sites.

Duties:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

Skills required:
Customer service focused
Good communication over the phone, in person and via email
Proficient in Microsoft Office (Outlook, Word & Excel)
Effective time management
Ability to work both autonomously and in a team

If you possess the above skills and proven experience, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

Nu-Tank is a family-owned business that started in 2008, we supply superior products, deliver top tier customer service and most importantly give back to our community.

Nu-Tank manufactures polyethylene tanks, feeders and troughs. Retailing water tanks, molasses and dunder tanks, diesel storage tanks, transport, industrial tanks, firefighter units, wet and dry lick feeders, water and molasses troughs, pumps and accessories, round steel tanks and self-bunded tanks.

Nu-Tank is seeking Customer Service Manager to join their team of professionals in a full-time and permanent basis.

Key Responsibilities include but are not limited to:
Develop and review policies, programs and procedures concerning customer relations and goods and services provided
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Provide efficient business–focused customer services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and customers to identify and respond to customer expectations
Communicate with clients regarding incoming bookings, sending reminders, and confirmations.
Maintain business records
Plan and implement after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Schedule and coordinate staff for personnel activities including but not limited to safety, training and supervision, maintaining daily communication for feedback.
Report and collaborate with senior management to promote growth with customers and suppliers
General office coordination duties and ad hoc tasks

To be considered for this role, you must have
Excellent customer service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super