“Please note that unless you are currently employed by the civil service and are earning more than the minimum shown above, if su.....
“Please note that unless you are currently employed by the civil service and are earning more than the minimum shown above, if successful you will be offered the minimum for the grade depending on your location.”
MoJ Property Directorate Role Profile
Position: Head of Property Operations
Location: Yorkshire and the Humber and North East
Band: Grade 6
Contract Type: Permanent
Overview
The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ). This role aligns with the Property Profession and brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arms Length Bodies. We also provide property services on behalf of the Home Office.
MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability. We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams. We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate.
We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.
Team Overview
This is an exciting opportunity to work in a high performing, customer service focussed Property Services Team within the MoJ Property Directorate. This award-winning Property Services Team provides hard and soft services through an integrated supply chain model and is responsible for project management, contract management and technical and health & safety services to the Property Directorate property portfolio. The breadth of services and diversity of the property portfolio ensure the working day is filled with new challenges and interesting Property Services service delivery activities.
The Head of Property Operations sits within the Operational Property Services team. This role covers the MoJ Cluster (primarily Probation) and Prisons account however the portfolio to be managed and the account focus can change in line with operational requirements. The potential for cross account working provides excellent personal development opportunities.
The post holder will work to the Director of Property Services (Prisons, Probation, Home Office, MoJ HQ, Judges Lodgings, Corporate H&S) and supports the MoJ at corporate level.
This role covers Yorkshire and North East, however the post holder will be expected to travel to sites throughout other regions across the UK and to HQ at 102 Petty France, as required.
Job Description, Duties and Responsibilities
The Head of Property Operations is the senior management lead for the account. They are accountable for:
• Delivering in line with departmental and Government estate strategies (including the Strategic Asset Management Plan and Government Estate Strategy) while ensuring that operational, project and customer management services are provided efficiently and effectively.
• Management and maintenance of various complex stakeholder relationships, issue resolution, operational compliance oversight and service delivery strategic alignment.
• Playing a key leadership role and overseeing their account team. They provide operational support by acting as a senior point of escalation as well as driving personal and professional development.
• The Head of Property Operations is accountable for the budget for their account and report directly to the Property Services Director.
