Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identify complex issues and seeks assistance as needed. Handle claims on a good faith basis.
• Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, makes appropriate decisions and closes file.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Provides all parties with claim process and status; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing as required.

Travel Requirements

• Catastrophe duty up to 75% as applicable.

Physical Requirements

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

Adjusting or moving objects up to 50 pounds in all directions.

Working Conditions

• Low temperatures.
• High temperatures.
• Outdoor elements such as precipitation and wind.
• Noisy environments.
• Hazardous conditions.
• Poor ventilation.
• Small and/or enclosed spaces.

Preferred Qualifications

• Familiarity with Xactimate
• One or more years property field claims experience
• Construction, restoration, or mitigation experience

#LI-Hybrid

Other:

Internal candidates are encouraged to apply regardless of location and will be considered based on the needs of the role.

• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position
• The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Compensation may vary based on the job level and your geographic work location.

Job Level Summary

• Requires working experience in own job discipline and broaden capabilities.
• Continue to build knowledge of the company, processes and customers.
• Perform a range of assignments related to job discipline.
• Use prescribed policies in analyzing situations.
• Receive a moderate level of guidance and direction.

Primary Accountabilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• Identify complex issues and seeks assistance. Handle claims on a good faith basis.
• Handle both 1st party claims under multiple policies types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, and close files.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• Provide all parties with claim process and status; answer questions or redirect to other areas.

Requirements:

• Prior experience writing estimates using Xactimate (1-3 years)
• Offer to you will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home and/or in the field handling claims, typically within a 2-hour drive time radius. A company fleet vehicle is provided with the position.] On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

#LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community, and beautiful grounds.
• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
• Ensure apartments are prepared for move-in.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• You will also use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
• Other duties as assigned

COMPETENCIES:

• Effective communication and customer service skills
• Basic computer skills in a Windows environment
• Assist the leasing activities of the leasing staff.
• Be courteous and professional
• Be well organized and be able to meet deadlines
• Follow all company policies and procedures
• Be professional and a team player

IMPORTANT EDUCATION

• High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

• 1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Must be able to travel up to 5% of the time. Travel may vary in frequency and duration.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Provide resources to residents and an open and welcoming environment for residents, customers, vendors, and neighbors.
• Acquire a broad knowledge of the community and the surrounding area.
• Assess needs of residents and provide them with the appropriate provider and community resources.
• Facilitate programs and services such as health and wellness, life enrichment, or transportation.
• Proactively develop a resource directory of local social service agencies and providers.
• Prepare and maintain log of resident issues and services provided.
• Provide residents with contacts and resources to assist with benefits and entitlement program applications.
• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.
• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.
• Work closely with client representatives and construction team to coordinate resident activities and movements during renovations or construction.
• Assist residents preparing for changes to their homes and address questions or concerns presented by residents during the renovation and transition process.
• Help residents understand the renovation process.
• Help residents connect to their families, friends, and social networks for support, including during periods when residents are displaced from their units as a result of renovations.
• Deliver culturally appropriate & age-appropriate activities for residents who live at the property.

COMPETENCIES:

• Understand the characteristics of the resident population and property in which they serve.
• Ability to effectively interact and work with individuals from diverse backgrounds and attention to detail
• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistent
• Understand the characteristics of the resident population and property in which they serve.
• Understand issues that may impact the differential use of services are socio-economic, age, culture, gender, race,
• Uphold core values: Service, transparency, performance, creativity, and community.
• Flexibility and ability to manage a complex workload in varied work environments
• Strong interpersonal, communication, organization, writing and computer skills

IMPORTANT EDUCATION

• High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

• 1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community, and beautiful grounds.
• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
• Ensure apartments are prepared for move-in.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• You will also use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
• Other duties as assigned

COMPETENCIES:

• Effective communication and customer service skills
• Basic computer skills in a Windows environment
• Assist the leasing activities of the leasing staff.
• Be courteous and professional
• Be well organized and be able to meet deadlines
• Follow all company policies and procedures
• Be professional and a team player

IMPORTANT EDUCATION

• High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

• 1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Must be able to travel up to 5% of the time. Travel may vary in frequency and duration.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown has an exciting opportunity available for a Property Insurance Broker supporting the Energy sector!

Designs, markets, and implements complex insurance programs on behalf of clients, with primary focus on property and related first-party insurance products.  Conducts strategic planning meetings with clients to discuss and recommend risk management programs.  Coordinates services between the client and the insurance company and provides day-to-day consulting and client advice.  Periodically functions as the overall Engagement Leader or Executive responsible for the account.  Delegates to others and responsible for providing leadership and potentially management to ensure all tasks are performed in a satisfactory manner by all involved. 

WHAT YOU’LL DO:

• Develops knowledge of a client’s business and industry and their specific risk profile though their business model, asset portfolio, product and cash flow, loss history, etc.  Identifies the client’s exposure to loss and the means to address them, predominately through insurance risk transfer.  Identifies tolerance to risk retention and service needs and protocols.

• Leads in the development of a marketing plan to include creation of insurance specifications, timelines, and complete market selections.

• Negotiates with underwriters on behalf of our clients to develop the best program.

• Creates & reviews insurance proposal to compare competitive insurance program options and recommend the best program for our clients. 

• Links risk identification, risk funding and service techniques to develop alternative program design strategies.

• Monitors the risk transfer process:  binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness.

• Reviews Renewal Information Request for accuracy.

• Develops and maintains relationships with underwriters and other service providers.  Keeps abreast of changing market conditions and innovations.

• Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews. 

• Promptly and accurately responds to client requests.  If responsibilities are delegated, follows through to ensure client received timely response.

• Provides leadership to others on team and at company. Typically responsible for managing the work of others on the account.

• Provide performance related feedback to others and assist them with their professional development. 

• Participates in identifying new business opportunities.

• Attends Continuing Education classes. 

WHAT YOU’LL NEED:

• Able to demonstrate an expert level of knowledge with all assigned products, insurance coverages, services, policies, pricing, placement of coverage, regulations and benefits of each as well as the B&B philosophy regarding these products and services. 

• Expertise in the insurance industry with a demonstrated ability to explain B&B capabilities relative to our competitors.

• Strong knowledge of electric & gas utilities and power generation risks, specifically including conventional / fossil fueled generation (coal and natural gas), renewable energy (wind, solar, battery storage) and nuclear power technologies. Prior experience working as a risk manager or in operations within a utility or power generation firm will receive preference. 

• Specific knowledge and experience in placing property insurance for utility and energy-related risks, and familiarity with key energy insurance markets and specialty underwriters in the U.S., London, Bermuda and Europe.

• Strong oral and written communication skills including the ability to connect with an audience and speak persuasively and succinctly.  Demonstrates good listening skills to enhance understanding and probes effectively. 

• Strong attention to detail. 

• Strong time management skills and the ability to evaluate and prioritize multiple projects/tasks to maximize the number of internal and external clients that can be assisted while maintaining a high level of customer service. 

• Demonstrates a sense of urgency. 

• Works in a collaborative, team-oriented manner, fostering empowerment and ownership for service quality.

• Develops and maintains a working knowledge of B&B systems. 

• Understands client profitability through an understanding of income, expenses and time utilized related to specific client needs. 

• Good keyboard and PC skills using word processing and spreadsheet software, familiarity with various software applications and the ability to learn new software systems. 

• Ability to work in a team environment that is constantly changing.  

• College degree preferred. 

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

About the role:

CLA is looking to hire a Controller for our Consulting & Outsourcing practice, based in Minneapolis, MN. As a Controller, you will help our clients transform their business with a collaborative approach that allows them to seamlessly mitigate risk, overcome challenges, meet deadlines, and identify personnel to help them with their workforce needs.

As a Controller, you will…

• Assist the accounting team to record complex transactions.
• Review complex account reconciliations prepared by the accounting team.
• Complete the monthly, quarterly, and annual adjusting and closing process.
• Adhere to the client’s organizational policies and procedures, federal and state policies and directives, and current accounting standards. 
• Provide detailed review of the general ledger, financial statements and required work papers.
• Prepare work papers for the independent auditors, if applicable
• Analyze and interpret financial information and regularly present to the client’s leadership.
• Develop budgets, analyze variances, and implement corrective actions as needed.
• Review payroll and payroll tax compliance.

What you will need:

• Education: Bachelor's degree is required. Combination of related experience, education, and training may be accepted in lieu of degree. CPA certification is preferred but not required.
• Experience: 6 years relevant work experience as a Controller or equivalent is required.
• Accounting back-office experience is required.
• Relevant experience in the Construction industry is highly preferred!Public accounting experience preferred but not required.
• Aptitude for developing and maintaining a thorough working knowledge of accounting software and systems. QuickBooks experience is preferred.
• Proficiency with applicable software (Microsoft Excel, Word, Outlook, etc).
• Travel: This position requires frequent local travel to/from client sites and may require occasional non-local or overnight travel for client visits, training, meetings and/or other business-related purposes.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

#LI-TT1

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
 
Click here to learn about your hiring rights.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

About the role:

CLA is looking to hire a CFO with experience serving in the Construction industry for our Consulting & Outsourcing practice, based in Minneapolis, MN. This role performs Chief Financial Officer (CFO) functions as part of the client’s accounting services team. They act as and manage the designated function(s) for the client. They are also accountable for identifying and implementing best practices related to the service(s) provided to add value to the client. Develops full knowledge of GAAP (FASB/SFAS) and deep understanding of financial and operational aspects of their specific industry.

Essential Job Responsibilities:

Financials:

• Works with client to set financial policy and is an active participant in, and driver of, the overall strategy. Leads financial administration, planning, and budgeting.
• Frequently partners with client’s leadership on operational and strategic issues as they arise, providing recommendations based on financial analysis of projections, cost identification and allocation, and revenue/expense analysis.
• Oversees longer-term budget planning and cost management.
• Monitors progress of budgets and presents operational metrics.
• Ensures financial staff maintains financial record systems in accordance with appropriate principles and monitors the use of funds.
• Manages cash flow and forecasting, directing financial accounting.
• Coordinates audit activities. Ability to manage multiple client engagements effectively and efficiently.
• Builds strong client relationships and becomes a key member of client management team. Ability to develop key external business network and becomes service and industry thought leader.

Leadership:

• Build leadership and problem identification skills.
• Learn external lender and investor communications.
• Primary focus on internal communications and activities.
• Capital planning, risk management, ratio and KPI analysis, and board of director interactions.

Client Service:

• Maintains knowledge of client’s organizational policies and procedures, federal and state policies and directives, and current accounting standards.
• Understanding of GAAP and construction industry related technical expertise.

Job Requirements:

• Education: Bachelor's degree is required. Combination of related experience, education, and training may be accepted in lieu of degree.
• Experience: 8 years of relevant accounting and/or financial experience is required. Relevant work experience in the Construction industry (ie: Construction Draw) is highly preferred.
• Technical Knowledge: Working knowledge of accounting software. Proficiency and aptitude for applicable software (Microsoft Excel, Word, Outlook, etc.).
• Travel: This position requires frequent local travel to/from client sites and may require occasional non-local or overnight travel for client visits, training, meetings and/or other business-related purposes.
   

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

#LI-TT1

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
 
Click here to learn about your hiring rights.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• You will investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• You will identify complex issues and seek assistance. Handle claims on a good faith basis.
• You will handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• You will conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• You will respond to customer inquiries, makes appropriate decisions and close file.
• You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• You will provide all parties with claim process and status; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing as required.

Travel Requirements

• Up to 10%.
• Catastrophe duty up to 75% as applicable.

Physical Requirements

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Adjusting or moving objects up to 50 pounds in all directions.

Working Conditions

• Low temperatures.
• High temperatures.
• Outdoor elements such as precipitation and wind.
• Noisy environments.
• Hazardous conditions.
• Poor ventilation.
• Small and/or enclosed spaces.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

• Based on candidate qualifications we are open to hiring at the appropriate level

This is a flexible work arrangement where you will work from home, meaning you will not report regularly to an office, but you still must be located in the area. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• Identify complex issues and seeks assistance. Handle claims on a good faith basis.
• Handle both 1st party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, makes appropriate decisions and close file.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Provide all parties with claim process and status; answers questions or redirect to other areas.

Specialized Knowledge Requirements

• Demonstrated experience providing customer-driven solutions or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

• Valid driver's license required plus an acceptable driving record.

Travel Requirements

• Up to 10%.
• Catastrophe duty up to 75% as applicable.

Physical Requirements

• Ascend or descend ladders, stairs, scaffolding, ramps, poles and the like. We may ask you to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
• Move self in different positions to accomplish tasks in multiple environments including tight and confined spaces.
• Adjust or move objects up to 50 pounds in all directions.

Working Conditions

• High and low temperatures including outdoor elements such as precipitation and wind.
• Noisy environments.
• Hazardous conditions.
• Poor ventilation.
• Small and enclosed spaces.

• Ideal candidate will reside in the south side of Chicago or surrounding suburbs.
• We are looking to fill this opening as an associate adjuster, or an adjuster based on candidate qualifications.
• Associate Adjuster: $25.96 – $37.50/hour and Adjuster: $62,000 – $101,000/year

• This is a remote role. Occasionally, you may be asked to travel to an office for in-person engagement activities such as team meetings, training and culture events.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Compensation may vary based on the job level and your geographic work location.

Job Description

The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. You will investigate and maintain property/casualty claims, determine liability, secure information, reviews coverage, arrange appraisals and settle property claims. You will report to a claims manager.

Responsibilities:

Primary Accountabilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identify complex issues and seeks assistance as needed. Handle claims on a good faith basis.
• Handle both 1st party claims under multiple policy types and numerous endorsements.
• Respond to customer inquiries, makes appropriate decisions and closes file as needed.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Provide all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Requirements:

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Additional Job Information

• Offer to selected candidates will be made contingent on the results of applicable background checks.
• Offer to selected candidates is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on the selected candidate's location. You must live within 50 reside mile of the stated location.

• Other locations and remote work may be considered

#LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities that will put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Compensation may vary based on the job level and your geographic work location.

Job Description

Responsibilities:

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, and public personnel.
• Identify complex issues and find assistance. Handle claims on a good faith basis.
• Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.
• Respond to customer inquiries, makes appropriate decisions and close files.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• Provide all parties with claim process and status; answer questions or redirect to other areas.

Requirements:

• You will have familiarity with Xactimate or prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience). You will have 2-10 years of experience.
• Your offer will be made contingent on the results of applicable background checks.
• Your offer will be contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

You will report to a Claim Manager.

Additional Job Information

This is a flexible work arrangement where you will work from home, meaning you will not report regularly to an office, but you still must be located in the greater Milwaukee, WI area. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We're leveraging our expertise, technology and new ways of working to actively reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to thrive. We are problem solvers who ask critical questions and consistently tackle challenges big and small. Together, we disrupt what's expected of insurance.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Provide resources to residents and an open and welcoming environment for residents, customers, vendors, and neighbors.
• Acquire a broad knowledge of the community and the surrounding area.
• Assess needs of residents and provide them with the appropriate provider and community resources.
• Facilitate programs and services such as health and wellness, life enrichment, or transportation.
• Proactively develop a resource directory of local social service agencies and providers.
• Prepare and maintain log of resident issues and services provided.
• Provide residents with contacts and resources to assist with benefits and entitlement program applications.
• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.
• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.
• Work closely with client representatives and construction team to coordinate resident activities and movements during renovations or construction.
• Assist residents preparing for changes to their homes and address questions or concerns presented by residents during the renovation and transition process.
• Help residents understand the renovation process.
• Help residents connect to their families, friends, and social networks for support, including during periods when residents are displaced from their units as a result of renovations.
• Deliver culturally appropriate & age-appropriate activities for residents who live at the property.

COMPETENCIES:

• Understand the characteristics of the resident population and property in which they serve.
• Ability to effectively interact and work with individuals from diverse backgrounds and attention to detail
• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistent
• Understand the characteristics of the resident population and property in which they serve.
• Understand issues that may impact the differential use of services are socio-economic, age, culture, gender, race,
• Uphold core values: Service, transparency, performance, creativity, and community.
• Flexibility and ability to manage a complex workload in varied work environments
• Strong interpersonal, communication, organization, writing and computer skills

IMPORTANT EDUCATION

• High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

• 1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.