Total 67 job vacancies by Jones Lang Lasalle Property Consultants Pte Ltd

Job Description

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Account Director.

Major Responsibilities

• Provide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.
• Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.
• Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Account Director and Client Critical Facilities Manager.
• Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Manage meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Lead daily cadence meetings, monthly operation meeting and quarterly business review with UOB
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• 6 - 8 years of relevant experience in engineering or constructions services.
• 2 - 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communications and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess Data Centre Certifications such as CDCP, CDFOS, CDFOM and any relevant DC certifications
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.

Resposibilities

• Assist Account Lead to manage the services, day to day liaising with Tenant and resolving issues
• Responsible for the management and maintenance of the assigned properties under the Company’s portfolio
• Strategic planning and execution of property management best practices across the Company’s portfolio
• Provide leadership and guidance to the team, comprising of in-house Executives and appointed external service providers to address all issues and challenges promptly
• Responsible for preparation and planning of annual property management (operating and capital) budgets.
• Monitor operating and capital expenses without compromising efficiency and quality.
• All expenses variances should be tracked and reported monthly or as and when required;
• Ensure proper upkeep of all lease properties and ensure compliance with all statutory regulations and code of practice;
• Review and put in place Standard Operating Procedures, Facilities Management Policies and align across the Company’s portfolio;
• Set key performance indicators and ensure service providers’ performance are being closely monitored, measured and fulfill contract requirements;
• Involved in the procurement process of goods and services and the evaluation of tender specifications;
• Lead the team in exploring and reviewing new initiatives that can help to improve operational efficiency and productivity;
• Any other function necessary for effective operations of the Properties or as directed by the Client and management

What this job involves:

Leading on-site operations

Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned facility. You’ll also implement facilities management procedures and performance measures—and ensure that they are always maintained. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?” You will do this by promoting adherence to health and safety standards.

Winning our clients’ trust

As the assistant facilities manager, you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.

Keeping an eye on budget and contracts

Do you have a solid background in finance management? As the person in charge, you will take care of the site’s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.

Promoting teamwork across the board

At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Position Goals:

• To achieve high level of client satisfaction
• Establishing and managing the service delivery team
• Delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting
• The role also ensures efficient and consistent operation of all facility activities to meet contractual obligations with respect to the property portfolio of the Client throughout the region, achieving the Client's regional outsourcing objectives of cost savings, consistency and risk management

Duties & Responsibilities:

Leadership

• Establishes the vision and strategy of the account plans and ensuring the client receives exceptional delivery
• Understand the client's key business drivers, focus the team to ensure those priorities are aligned with our deliverables
• Ensures the account team is high performing
• Hire, attract and retain a team of top talented employees; improve team performance through regular coaching and feedback; provide recognition

Client/Stakeholder Management

• Serves as regional single point of contact for JLL's service delivery and escalation point
• Accountable for the service delivery to meet contractual obligations of JLL
• Manage relationships with key stakeholders in the Client's organization
• Develop and implement business plan which meets the Client's outsourcing and JLL's objectives for the account

Financial Management

• Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.
• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtors targets.
• Meet the agreed growth targets for the account.
• Look for opportunities to cross-sell services.
• Responsible for collection of fees from client and tracking of outstanding payments.

Contract Management

• Ensure adherence to the contract
• Responsible for the achievement of key performance indicators, service levels and other measures as contracted
• Implement and manage the change control process
• Manage the governance process for the account

Operations

• Responsible for direct management of all resources involved in the delivery of services. e.g. recruitment, performance assessment etc.
• Actively manage the professional development of all direct reports
• Prepare and implement a Succession Plan for the account
• Responsible for the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• Develop and implement standard operating procedures and processes for the account
• Develop, implement and manage all regional initiatives and programs for the account
• Drive client specific initiatives such as savings targets, benchmarking and best practices
• Drive regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices.
• Prepare monthly and any instructed reporting to the satisfaction of the Client

Employee Specifications:

• Minimum 10 years' experience in Facilities Account Management
• Tertiary qualifications in Facilities Management / Property or Building Management
• Has handled complex account structures, either running multiple teams, across multiple locations and countries
• Has experience in handling client and/or Firm sensitivities' knowing when to escalate with urgency, or how to de-escalate certain risks
• Has demonstrated experience in balancing the interests of the client with those of the Firm
• Has experience in translating client needs into existing or new business growth
• Has handled a P&L

Personal Characteristics:

• Demonstrated superior client relationship skills - able to interact and interact face to face with external clients
• Demonstrated superior people management skills - ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
• Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Flexible - able to adapt and effectively deal with rapidly changing, stressful situations
• Proven ability to initiate and follow through with improvement initiatives
• Able to work independently and be a team player

Sound like you? To apply, you need to be:

Competent and goal-driven

Do you have four to six years’ experience in a commercial / tenancy-based office facilities environment or other related fields? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and facilities technical systems management.

Organised and analytical

We’re looking for a self-motivated and quick-thinking assistant facilities manager who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.

Engaging and professional

A passion for excellence is what makes a great assistant facilities manager. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Role Function:

Responsible and accountable for the performance of the property, the management of staff employed as well as achievement of desired property outcomes and results.

Special Tasks: General

• Lead and manage a team of property professionals. This is a management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Ensure that client asset plan expenditure savings targets are achieved.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Ensure that the property asset management service offering is developed, implemented, achieved and maintained.
• Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities and the client.
• Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure that all company and building systems are operating and maintained appropriately.
• Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.
• Ensure all staff and contractors receive up to date training and site inductions.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
• Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.

Key Responsibilities:

Ongoing

• Provide Advice to Client on the operational requirements of the property.
• Attend Project Control Group meetings for the commissioning of the Assets
• Develop House Rules Fit-out Guides for the property
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed on the Asset
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering and compliance matters.
• Lease administration.
• Lease management.
• Advertising and Promotion, place making and community building for the Building
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing and collection or rentals.
• Accuracy of tenancy schedule.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly and annual account reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise/manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers.
• Member of CERT - SMC

Performance Indicators:

• Achieve all financial and operational targets, including the achievement of appropriate financial returns.
• Deliver an exceptional “Management Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate and acceptable recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties.
• Manage and develop staff effectively, measured by feedback, turnover, performance, etc.

Skills:

• Strong leadership skills, with demonstrated ability to lead nationally a medium sized team.
• People driven and to be seen to be “kicking goals” for the clients.
• Follow asset management policies and procedures.
• Outstanding interpersonal and negotiation skills.
• A high level of financial aptitude, analytical skills and computer literacy, with the ability to expand these skills as necessary.
• High level of commercial acumen and the aptitude to manage an independent profit centre.

Knowledge/Experience:

• Proven experience in property/asset management, ideally with previous experience managing a retail property or mixed development with retail component
• A track record of success in significant supplier contract negotiations.
• Demonstrated ability to add value to retail property through identifying value enhancing operational property management strategies (eg. preventative maintenance/help desk/lease management IT solution implementation) and/or essential capital works, developing a value adding Property Management/facilities management strategy for tenants, etc.
• Tertiary qualifications, particularly in a property-related discipline, are preferable.

Senior Facilities Manager

Role Purpose

An exciting opportunity has arisen for a Senior Facilities Manager who will manage all high performing operational aspects of the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local requirements. The Senior FM will oversee the teams in APAC supporting all on account. This role is client facing and candidate must be able to exhibit exceptional customer and stakeholder service and communication.

What this job involves

The key focus for this role will be to support the team in APAC to ensure clear management and ownership in driving the internal operations of stakeholders and its clients. Ensuring services to the highest possible standards are delivered within adequate timeframes as well as representing the client and JLL values in appearance, presentation and manners throughout the APAC portfolio.

In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners.

You will be instrumental in ensuring the APAC workplace delivers a great experience for visitors and staff whilst also overseeing some remote sites. Your ownership of these multiple sites and people management to ensure you have happy customers in your whole community and your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
  
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
  
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service
• Monitor PPM schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers
• Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager
  
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that soft services functions are delivered in a timely efficient and customer orientated fashion
• Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO’s, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Bachelor's degree or equivalent facilities or property management experience.
  
• Strong FM Background with a proven ability to understand and interrogate hard service / soft service delivery.
• Ability to react quickly and decisively when faced with a problem or issue
• Able to work off their own initiative and with minimal direction
• Strong team player with a commitment to support their colleagues
• Able to demonstrate superior people management skills
• Ability to work under pressure and to tight deadlines
• Knowledge of building systems, HVAC, electrical, mechanical, and plumbing services.
  
• Superior client relationship management skills.
• Strong leadership, supervisory and people management skills across multiple service lines.
• Ability to work without supervision and drive positive outcomes.
• Experience in a customer facing environment within technical FM services.
• Experience with event management and planning.
• Must be able to demonstrate flexibility in relation to type of works carried out and availability.
• Excellent written and oral communication skills, including presentation and negotiation skills.
  
• Ability to display initiative, confidence, and professionalism at all times
• Must be prepared to travel in order to support region wide delivery
• Ability to plan and manage financials within budget and time constraints as well as identify cost savings and avoidance opportunities.
• Experience with contract management, vendor management and small capital projects.
• Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
  
• Able to demonstrate knowledge of local health and occupational safety requirements
• Experienced in dealing with critical facilities and vendor management for specialized services
• Strong written and verbal English as a second language
  

You also need to be:

• Self-motivated; confident & energetic
  
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)
  

Critical Competencies for Success

• Firm First mind-set
• Able to cooperate and work well with others to meet targets
  
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards
• Client Focus & Relationship Management
• Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Project Management & Organizational Skills
• Proven ability to manage multiple and complex operational matters on a daily basis
• Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
  

Finance Manager

What this job involves:

Business Partnering and Finance Management

• Support Regional Account Director, onsite FM leads & functional teams in the handling of business, operational, financial decision making, risk mitigation and other financial advice;
• Ensure timely production of annual budgets / quarterly forecasts for the portfolio;
• Manage daily expenditure for both Opex and Capex;
• Complete month end closing and reporting with high quality;
• Deliver trainings to onsite FM team to ensure finance process well implemented with no risk;
• Monitoring and review of financial KPIs;
• Process implementation and improvements;
• Ensure the Finance team assists with on-going cost saving projects, including identification, monitoring and analysis.
• Support Account Director to deliver finance management from both JLL and client perspective as the regional level.

Reporting/Forecasting/Planning

• Monthly, quarterly & ad-hoc reporting and variance analyses for client and corporate requirements;
• Annual budget & quarterly forecasts for both client and corporate;

Data Management, Policies & Procedures & Audit

• Ensure data accuracy and integrity of the systems across the region and audit data from time to time;
• Ensure that appropriate processes and systems control are planned, implemented and maintained to guarantee the integrity of all transactions;
• Ensure that all financial accounting and reporting is audit worthy/ready and in keeping with recognised quality management processes;
• Ensure the finance staff are well-trained on the financial systems & are effectively able to extract data readily.

People Management

• Provide effective strategic leadership and direction to the JLL on-site Finance team.
• Hiring, coaching & mentoring.

Facilities Manager

Work Dynamcis - Integrated Facilities Management

Location: Biopolis

What this job involves:

Putting operations in your hands

Your main focus will be to ensure the office services operations are running seamlessly and optimally by implementing our JLL client-focused processes. The Quality Assurance support for hard and soft services operations as well as systems validation, projects, users management all fall into your realm.

Being dedicated to great results

You should be mobile and capable of working anywhere because you will support the Cluster Lead in providing high operational standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the site team in directions that help make the facility perform at its best and enhance user experience. You will also support the site leadership in financial management and manage Quality Assurance for the R&D site.

A typical day for you also involves contact with the site team and the clients’ users to plan and execute strategies for operational excellence.

Sound like you? To apply you need to have:

Core facilities management skills

If you’re a graduate in any discipline, you will most likely to qualify for this role. You should also have at least 5 years of experience in facilities management.

Outstanding team prowess

Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role.

Property and Asset Management

What this job involves:

Being the glue that binds

Working as part of a team and assisting the headquarters portfolio managers, you’ll play a key role in our delivery of quality property management services to clients. You’ll drive initiatives that help improve our capabilities in achieving the highest service levels expected by our clients. You’ll achieve such an outcome by building strong relationships not only with your team members, but also with the property’s council members and residents.

Beating the daily grind

You’ll plan the daily operations and ensure the general maintenance of the condominium. Preparing and implementing an emergency/crisis management plan will also be part of handling the operations. Handling daily operations should be in compliance with the relevant building statutory requirements.

Creating an operation rhythm

In this role, you’ll ensure that your team gets through the daily grind of managing condominium properties. Particularly, you’ll be on top of the planning to achieve optimal daily operations—from the basic stuff to the nitty gritty details such as emergency/crisis management plan preparation and rollout. While all these sound like routine on the surface, getting everything in compliance with the relevant building statutory requirements should keep things exciting.

Going into the details

You’ll keep all details in check, specifically in terms of budget and financial transactions. You need to be on the lookout for the vendors’ intention to renew their contracts, as well as ensure proper delivery of all their invoices and insurance. You’ll have to be as accurate as possible as you may have to discuss such details during monthly council and annual general meetings.

Sound like you? To apply, you need to be:

If you’re a residential property management professional, with at least three to five years’ experience, come talk to us. We’re keen to know more about you. It’s also helpful if you have a working knowledge of condominium management software and a knack for keeping up with the latest tools of the trade. You should also have the capability to deal with an up-tempo work environment, where you can put your strong business, marketing, and management sense into great use.

An active, team-oriented leader

Do you have what it takes to build a strong and flexible team? Can you embed strong work ethics in people’s values, while at the same time keeping them well trained and motivated? If your answer is yes, then you might be the one we are looking for.

A critical thinker with consummate communications skills

You must be a problem solver who can get your message across. Additionally, having effective interpersonal skills will help you make sure everyone understands what needs done exactly. You must be level-headed during difficult times, and flexible and capable enough to carry your team through. You’re one who never gets tired of learning, as you need such an attitude to adjust in a fast-paced work environment.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Responsibillities;

• Partner with clients to ensure building activity is communicated.
• Manage and coordinate management and maintenance plans, implementing and communicating property by-laws.
• Managing scheduled statutory certification and inspections of the common properties.
• An understanding of defect management, coordination of contractors, managing warranties, and planning activity according to the project plan.
• Review tender service contracts and provide appropriate scope of work for each contract.
  Organise, manage, and monitor all facets of the estate operations to maximise cost
  efficiencies.
• A high level of customer service, developing and maintaining relationships with all property
  stakeholders, including owners, tenants and clients.
• Ensuring the estate is kept to exceptional presentation and standards.

Requirements

• Degree in Building Services with a technical understanding of building construction trades, defects, maintenance, and tender service contracts.
• Strong administrative skills focused on professionally written communication, highly
  organised, strategic planning, resourceful, and close attention to detail.
• Intermediate Microsoft Office skills - Outlook, Excel, Word, and being adept in technology.
  Ideally more than 5 years of Building Management experience with portfolio management.
• Candidates with property management, facilities or asset management experience will be highly regarded.

The Regional Small Works Project Manager is responsible for overseeing and managing small-scale construction and renovation projects from initiation to completion. This role requires strong organizational, communication, and project management skills to ensure successful project delivery within defined timelines and budgets by variable project delivery teams. The Regional Small Works Project Manager collaborates with varible / in-country project delivery teams, contractors, vendors, and other stakeholders to ensure quality, cost-effective solutions are executed. They must also possess a solid understanding of construction processes, regulations, and safety protocols.

Key Responsibilities:

1. Regional Project Management:

• Help develop and monitor project plans, including timelines, budgets, and resource allocation with variable / in-country project delivery teams.
• Facilitate with internal stakeholders and external contractors to ensure project requirements are met.
• Oversee the entire project lifecycle from initiation to completion, ensuring adherence to timelines and budgets are met by project delivery time.
• Monitor and report project progress, highlighting any issues or risks, and recommending mitigation strategies provide by variable / in-country project delivery teams.
• Attend project meetings where possible to keep stakeholders informed and maintain project momentum.
• Review change orders and scope variations, ensuring they are properly documented by variable / in-country project delivery teams and approved.
• Ensure projects comply with all relevant regulations, building codes, and safety standards.

2. Contractor and Vendor Management:

• Work with variable / in-country project delivery teams to identify and engage suitable contractors and vendors for project execution.
• Evaluate bids obtained by variable / in-country project delivery teams, review contracts, and facilitate relationships with contractors and vendors.
• Monitor suppliers deliver quality products and services on time and within budget.
• Where possible, conduct regular site visits to ensure work adherence to specifications and quality standards.
• Facilitate and resolve any contractor or vendor disputes or issues promptly and professionally with variable / in-country project delivery teams.

3. Communication and Stakeholder Management:

• Collaborate with internal stakeholders (e.g., clients, variable / in-country project delivery teams, facility managers, design teams) to define project requirements and objectives.
• Regularly communicate project updates, milestones, and risks to stakeholders at various levels.
• Provide regular progress reports to clients and other relevant parties.
• Foster positive relationships with stakeholders, ensuring their expectations are managed and met.
• Manage client requests and change orders, aligning them with project objectives and constraints.

4. Cost Control and Budget Management:

• Support and provide inputs into the development of project budgets variable / in-country by project delivery teams and monitor costs throughout the project lifecycle.
• Identify cost-saving opportunities and recommend value engineering options.
• Review invoices, change orders, and contracts to ensure accuracy and alignment with project objectives.
• Ensure proper documentation and tracking of project expenses carried out by variable / in-country project delivery teams.

Qualifications and Requirements:

• Bachelor's degree in construction or project management, engineering, or a related field.
• Be able to operate design software, such as CAD is advantageous
• Previous experience in project management, preferably in small-scale construction projects.
• Strong knowledge of construction processes, building codes, and safety regulations.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Strong communication and negotiation skills to collaborate with contractors, vendors, and stakeholders.
• Proficient in project management software and tools.
• Problem-solving and decision-making capabilities to address project issues and unplanned events.
• Ability to work independently and proactively, while also being a team player.

Finance Manager

Work Dynamics - Integrated Facilities Management

The Finance Manager is accountable for the successful delivery of a comprehensive range of financial services & support as defined in the Management Contract

• Manage the day-to-day financial and accounting operations with particular focus on the client’s reporting requirements at a local and regional level;
• To achieve KPI, financial, and other targets as established for the account;
• Monitor and ensure efficient use of resources, manage budgetary functions and oversight of accounts payable and receivable functions;
• Be the strategic partner with JLL APAC Finance Manager, onsite FM leads & JLL functional teams as well as with the Client Finance lead.

​

Business Partnering and Finance Management

• Support APAC Finance Manager, onsite FM leads & functional teams in the handling of business, operational, financial decision making, risk mitigation and other financial advice;
• Ensure timely production of annual budgets / quarterly forecasts for the portfolio;
• Manage daily expenditure for both Opex and Capex;
• Complete month end closing and reporting with high quality;
• Deliver trainings to onsite FM team to ensure finance process well implemented with no risk;
• Monitoring and review of financial KPIs;
• Process implementation and improvements;
• Ensure the Finance team assists with on-going cost saving projects, including identification, monitoring and analysis.
• Support APAC Finance Manager to deliver finance management from both JLL and client perspective as the regional level.

Reporting/Forecasting/Planning

• Monthly, quarterly & ad-hoc reporting and variance analyses for client and corporate requirements;
• Annual budget & quarterly forecasts for both client and corporate;

Data Management, Policies & Procedures & Audit

• Ensure data accuracy and integrity of the systems across the region and audit data from time to time;
• Ensure that appropriate processes and systems control are planned, implemented and maintained to guarantee the integrity of all transactions;
• Ensure that all financial accounting and reporting is audit worthy/ready and in keeping with recognised quality management processes;
• Ensure the finance staff are well-trained on the financial systems & are effectively able to extract data readily.

People Management

• Provide effective strategic leadership and direction to the JLL Finance team.
• Hiring, coaching & mentoring.

Job Description

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Account Director.

Major Responsibilities

• Provide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.
• Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.
• Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Account Director and Client Critical Facilities Manager.
• Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Manage meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Lead daily cadence meetings, monthly operation meeting and quarterly business review with UOB
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• 6 - 8 years of relevant experience in engineering or constructions services.
• 2 - 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communications and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess Data Centre Certifications such as CDCP, CDFOS, CDFOM and any relevant DC certifications
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.

Job Description

The Facilities Manager is responsible for overseeing the efficient and safe operation of all aspects of the facility, including maintenance, repair, and optimization of the building structures and systems. The Facilities Manager must ensure that the facility meets all necessary regulations and standards while managing a team and contractors.

Responsibilities:

Facility Operations Management:

• Develop and implement comprehensive facility management programs, policies, and procedures.
• Oversee and manage all day-to-day facility operations, ensuring efficient utilization of resources.
• Coordinate and manage service contracts for facility maintenance, security, cleaning, landscaping, and other related activities.
• Ensure compliance with health, safety, and environmental regulations.

Preventive Maintenance and Repairs:

• Develop and implement preventive maintenance programs to ensure the optimal functioning of building systems, including electrical, HVAC, plumbing, and other facilities equipment.
• Plan and execute facility repairs, replacements, and upgrades to meet safety standards and maintain asset value.
• Maintain accurate records of all maintenance and repair activities.

Budgeting and Cost Control:

• Develop and manage the facility budget, tracking expenses, and ensuring adherence to financial targets.
• Identify cost-saving opportunities, negotiate service contracts, and manage vendor relationships to optimize cost efficiency.
• Maintain records of all financial transactions related to facility operations.

Team Management:

• Supervise and mentor facility staff, contractors, and service providers.
• Conduct performance evaluations, provide regular feedback, and identify training and development needs.
• Foster a positive and collaborative work environment that promotes productivity and high performance.

Stakeholder Management:

• Collaborate with internal stakeholders, including property management, engineering teams, and other departments, to ensure the facilities meet operational requirements.
• Interact with external stakeholders, such as government agencies and contractors, to ensure compliance with laws, regulations, and standards.
• Respond to tenant inquiries, concerns, and requests related to facility operations.

Requirements:

• Degree from a recognised tertiary establishment and have managed an accumulated building portfolio of >100,000 sqm in the past 3 years.
• He/She must have a minimum of 5 years of relevant working experience at his/her equivalent level as a FM, or Tier 2 Certified Facilities Management Expert (CFME) accreditation by Singapore International Facility Management Association (SIFMA) accreditation scheme,and proven management background.
• Proven experience in managing facility operations, preferably in commercial real estate/industrial.
• Strong knowledge of building systems, codes, regulations, and industry best practices.
• Excellent organizational and problem-solving skills.
• Effective communication and interpersonal skills.
• Proficiency in computer applications and facility management software.
• Ability to work independently and effectively manage multiple priorities.
• The Facilities Manager plays a crucial role in ensuring the smooth functioning and maintenance of the facility.
• By efficiently managing resources, implementing preventive maintenance programs, and overseeing day-to-day operations, they contribute to the overall success and functionality of the facility.

Job Description

Overall Role
This position will be required to work closely with both the Design and Construction Manager and client to play a pivotal role in driving project success. While you will be taking ownership of small projects and churn moves, supporting major projects, you will also be assisting the Design and Construction Manager to ensure the accuracy of the space chargeback reporting for client’s real estate strategy planning and development. The role will be required to engage & interface with Real Estate and Services (“RES”), other business functions in the client organisation and external parties to assure the project task activities are achieved within the timeline and budgeted financials.

Located in Singapore, the MAC and Move Manager will be working alongside the Design and
Construction Manager primarily on the Singapore portfolio and may be called upon for other regional projects.

MAJOR RESPONSIBILITIES
Project & Move Management

• Working closely with CAFM coordinator and provide guidance to ensure high accuracy of CAFM update for the
  Design and Construction Manager and relevant stakeholders
• Lead small projects and churn moves in accordance with business requirement and target timeline with ability to manage external contractors, vendors, and onsite facilities management team
• Ensuring that proposals for the project is aligned with the client design guideline & in compliance to local health and safety standard / policy.
• Creation of ADT / CAD drawings for projects of Space planning and ensuring the compliance of local codes of authority
• Co-lead with Design and Construction manager and coordinate with relevant stakeholders from IT on cost and timelines for all move requests
• Explore and introduce technology and digital platforms to improve Project management and CAFM space chargeback reporting
• Ensuring all financials with client approvals are being tracked and monitored. Submit fee advice forms to JLL finance and billing clients as required, in a timely and orderly manner.
• Ensure data integrity of all systems across the Region and perform audits from time to time
• Actively work closely with the Finance, Engineering and Hospitality teams to ensure that all site financial operations are meeting or exceeding targets, financial processes as well as controls are adhered to at all times.
• Generate reports and conduct presentations as per the service requirements and overall account management.

Client/Stakeholder Management (in direct support of the South East Asia Account Director)

• Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback Staff Management
• Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience

• Excellent verbal and written communication skills as well as presentation skills.
• Able to adapt in a fast-paced working environment and versatile in meeting client requirement
• Strong analytical, organization and administration skills
• A minimum of 3-5 years in the project management industry/construction fit-out industry
• An added benefit would be a relevant certification in project management, building, business, or other related field; however, this is not a must.
• Proficiency in AutoCAD system and Archibus system will be advantage
• Experience in Asia Pacific is desired, specifically Singapore or Hong Kong

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)
Client Focus & Relationship Management – ‘I Value my Customers’

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Has a natural hospitality-orientated communications acumen
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirement
• Has a customer service oriented attitude

People Management – ‘I am a Team Player’

• Ability to promote open, constructive and collaborative relationships at all levels
  Program Management & Organizational Skills – ‘I am Proactive’
• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking – ‘I am Innovative’

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Natural communicator who enjoys engaging at all levels
• Self-motivated and confident
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/cultures

Responsibilities:

• Oversee JLL's ethics and compliance program for South East Asia (Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam)
• Provide support, advice, and enablement to all business lines in the region
• Address ethics matters and compliance with laws, regulations, and JLL policies
• Collaborate with OneLegal team to design and implement compliance programs
• Assess ethics and compliance risks
• Work with various stakeholders to incorporate compliance policies
• Deliver training programs tailored to local business needs
• Emphasize corporate values, culture, and ethical leadership

Requirements:

• Bachelor's degree from a reputable university
• At least 7 years of professional-level ethics, legal, or compliance experience
• High level of personal integrity
• Strong communication and influencing skills
• Ability to work in a complex matrix environment
• Strong project management and organizational skills
• Team-oriented approach
• Experience building cross-functional relationships
• Excellent analytical and quantitative skills
• Strategic problem-solving abilities
• Skill in designing and delivering effective presentations on complex topics.

Preferred Qualifications:

• Real estate industry experience
• Knowledge of key risk areas (AML KYC, privacy, bribery, conflicts of interest, modern slavery)

This role requires a seasoned professional with a strong background in ethics and compliance, excellent communication skills, and the ability to navigate complex organizational structures while implementing effective compliance programs across multiple countries in South East Asia.