If you have a background in administration within the Housing industry, we want to hear from you!
Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
This is a fantastic opportunity to join our Home Ownership team as a Right to Buy and Acquire Administrator as the team offers great training and career development opportunities. This role is fast paced and well suited to someone who can think on their feet and handle a changing workflow.
Whilst this a home-based role, the Administrator will occasionally be required to travel to our Worcester or Solihull offices for team meetings.
What could you be doing?
As a Right to Buy and Acquire Administrator, you will process the sale applications of Platform Housing Group stock from initial enquiry to final recommendation, including liaising with Solicitors, Legal Services and other departments as required.
The role will require you to prepare all aspects of work applicable to the sale of properties including, registration of Right to Buy/Acquire applications, checking them for completeness, accuracy and compliance with relevant legislation for manager authorisation.
You will deal with customer enquiries via letter, e-mail, phone and webchat in a prompt and professional manner with intent to satisfy their reasons for contact at first stage before referring.
Some things we need from you:
Experience of working in the Housing industry, preferably in a Sales, Home Ownership or customer focussed role.
Knowledge of up-to-date housing legislation would be preferred.
First class organisational skills with the ability to meet deadlines.
Experience of working closely with customers in a customer focussed environment.
Driving license and use of own vehicle will be required for travel to group offices and to undertake scheme visits.
This role will require a basic DBS check.
Some of our great benefits include:
Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
Pension scheme with employee contributions of up to 6% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
Learning and Development opportunities
Salary sacrifice electric vehicle scheme and cycle to work scheme
Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
If this sounds like the role for you and you want to find out more, please contact recruitment@platformhg.com.
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