Total 25 Administrative / Clerical job vacancies in Walsall, WS1 1RS

RAC has an exciting opportunity for an Administrator to join our SMR (Service, Maintenance & Repair) Department on a Full Time, Permanent basis out of our Bescot Head Office.

This administrative role is primarily to support the SMR management team with any administrative tasks required to ensure the smooth running of the division.

35 hours per week, Monday to Friday – Shifts fall between 8am and 6pm


What we offer

At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:

Eligibility to join our bonus scheme.
Holidays - 23 days & bank holidays
Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
FREE RAC Ultimate Complete Breakdown Service from Day One.
Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
FREE onsite parking.

When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!


What you'll do...

Set up and maintain trackers for all field based and contact centre teams sickness & holiday records applying a consistent approach
Complete month end payroll returns and submit for authorisation and payment including overtime, unpaid leave, sickness & procurement cards
Compile and submit billings and collections weekly and monthly returns for Recall, EV and Mobile Mechanics attendances for OEM and Fleet customers including our own fleet to ensure all are invoiced correctly and payment received
Manage outstanding debt file chasing down any payments until all payments are received
Maintain Motability attendance file and forward for payment monthly
Look after division IT/hotel/hire car requests
Set up all new starters with IT accounts, tools, vehicles and equipment where required
Help organise & plan any events
Coordinate postage or couriers for any Field Based Technician requests for parts, tools or equipment
Knowledge of Dynamics and able to support the contact centre during periods of high demand with the taking of customer calls and making bookings
Maintain knowledge of all customers, products and processes managed within the SMR division
Generate reporting as and when required and ensure all colleagues are compliant with CBT completion across division


What we are looking for...

Excellent PC Skills including Microsoft Office. Able to build spreadsheets/insight using formulas and pivot tables for absence/sickness tracking of multiple teams
Organised and quality oriented with good analytical & written skills
Resilient when working to deadlines, delivers on time
Strong Interpersonal & communication skills including with SLT & key stakeholders
Keeps knowledge up to date for systems and processes
Experience

Working within a customer service/ Call centre / contact centre environment
Working as part of a team where using own initiative to resolves problems is proven

Need to exhibit behaviours consistent with RAC core values:

Handle it Together
Exceptional Service
Raise the Bar
Own it

We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

Together we are all #OrangeHeroes. Be a part of our journey!

A job description is attached to this vacancy. The main roles and responsibilities of this post are: Information and Systems Management: Update and add evidence to relevant databases and systems Have a working knowledge of appropriate Trust IT systems Use of email in an effective and professional manner to communicate with other departments, clinical and non-clinical Communication: Communicate professionally and effectively with members of the multidisciplinary team answering queries and resolving issues within your remit and seeking advice and guidance as appropriate to resolve issues. Maintain effective communication networks at all levels across the organisation Receive and respond to incoming telephone calls and emails responding and managing in a timely manner or forwarding to your line manager as appropriate Recording all messages and queries appropriately To issue correspondence in accordance with the Medical Appraisal and Revalidation Policy including reminder letters Issue correspondence and communication in relation to the job planning programme of work Organisational: Use own initiative to plan time effectively and prioritise all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service. Support with preparing background information, collate information into reports, produce statistics and create and manage databases as required. To support in the organisation and administration of the job planning schedule and programme of work. Assist with the arrangement of meetings ensuring appropriate venues and resources are available. Rescheduling as appropriate to ensure maximum attendance and appropriate with attendees schedules of work Escalate any problems/issues to the Medical Revalidation and Job Planning Manager to facilitate the smooth running of the job planning programme of work. Provide reports as to the progress of the job planning programme of work To support in the organisation and administration of the trust appraisal and revalidation process including reports, reminders and data entry in accordance with the trust policy Administer the collation of 360 and multisource data for medical appraisee including patient and colleague feedback To accurately type multi source feedback summaries on behalf of appraises and appraisers. Input and extract appraisal and revalidation data in an accurate and timely manner in readiness for appraisal

1.Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues for e.g. in booking appointments, scheduling clinics, arranging meetings and managing diary commitments for clinical team. 2.Provide day to day supervision/management, mentoring and support, as well as on the job training to new or junior staff as required. 3.Maintaining accurate processing and storage of clinical records via both electronic systems and paper based records to include maintaining electronic waiting list, appointing/unappointing as appropriate, data entry, transcribing letters and minutes. Ensure all letters and discharge summaries are copied to the appropriate professionals and to patients. 4.Managing own workload, ensuring compliance with standards relevant to the role and department, ensuring that a quality service is provided according to agreed policies and Standard Operating Procedures, referring to Manager where appropriate. 5.Ordering and maintaining office supplies and stationery, and other stock items as appropriate. This may include cash handling and the authorisation of requisitions within agreed limits. 6.Have responsibility for adhering to all relevant Trust policies, and ensuring that team members do likewise, and proposing practice changes within own area/department For more details please read he Job description attached

Key Areas of Responsibility will include: Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries. Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner

McGinley Support Services are looking for an Accounts Payable Clerk for Walsall area.

ABOUT THE ROLE:
To administer, manage, and reconcile all aspects of assigned Supplier Accounts, ensuring processes are followed and all supplier accounts are up to date, accurate and paid in a timely manner, ensuring audit & process compliance

SALARY:£24k annual salary
HOURS: 45hrs/week
START: 02/04/2024
CLOSING DATE: 05/04/2024
EMPLOYMENT TYPE: Permanent

REQUIRED TICKETS/TRAINING:
* Strong IT skills including MS Office (Excel, Word)
* Strong verbal and written communication skills
* Ability to produce accurate, relevant information in a timely manner
* Work well with other colleagues
* Proactive in problem solving
* Adapts well working on their own or in a team environment
* The ability to work under pressure and to deadlines is required.

ABOUT THE ROLE:
At least 6 month-12 months experience of working in Accounts Payable
To manage and reconcile all aspects of assigned supplier accounts, ensuring all supplier accounts are up to date & accurate, suppliers paid in a timely manner. dealing with all emails/correspondence/queries and managing supplier account setups, ensuring audit & process compliance. (Job Profile available)



If intrested please click apply below or alternatively send your across to Courtney @ McGinley courtney.coldham@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Care Group Administrative Assistant -Permanent Post

The post holder is to support the Care Group Support Officer (CGSO) in the operational management and delivery of Divisional priorities. They will be required to facilitate the continuous provision of a high quality administrative support to the Care Group Management team. They will support the CGSO in ensuring that patients are proactively managed and monitored in order to support the delivery of the Trust 18 week RTT target. Ensuring that on- going compliance with national and local waiting time's targets at all times are met. The post holder will support the CGSO in effective liaison with patients and clinicians in order to ensure that all Trust targets are met.

The post holder will be well organised, have attention to detail and proactively identify, escalate and resolve any patient pathway issues relating to 18 week delivery. Excellent communication skills are required as well as experience of working within the Trust IT systems eg. Careflow and Fusion. Flexibility and a responsive attitude are also required in order to react to changing demands of the division

The post holder will support the Care Group Support Officer in the operational management and monitoring of clinic utilisation and back-filling clinics to ensure that the 18 week RTT waiting times targets are being met, in addition to ensuring that Cancer 2ww patients are also booked in according to target & tracking of Choose & Book system and pathways.

Working with Care Group Support Officer and the Care Group Managers, the post holder will ensure that operational practice meets policy in line with local and national requirements.

Ensure performance against key access targets is measured and reported accurately, identifying in advance any areas of concern, recommending possible solutions.

To be supportive in the delivery and preparation of clinical notes/documentation in order for patients to be seen.

The post holder is expected to assist in working towards the business success of the Division.

Care Group Administrative Assistant

An exciting opportunity has arisen within the Division of Medicine for a Care Group Administrative Assistant working 37.5 hours per week.

The post holder will be accountable for providing an efficient administrative service to a number of medical specialties, under Long Term Conditions, as well as supporting the wider Division.

The successful candidate will need to be enthusiastic and positive team player. The candidate should have experience of working in an administrative setting, preferably within healthcare.

The post holder will act as a point of contact for all members of the Multi-Disciplinary Team, as well as external stakeholders and must be able to organise their own workload within defined guidelines.

Please tailor your application to the Job Description/Person Specification provided. Training for the systems we use will be provided.

The Trust reserves the right to close this vacancy early should we receive 50 applications prior to the advertised closing date. Therefore if you think this job is for you, please ensure you submit your application as soon as possible!



To provide an effective administrative service within the Medicine Division - supporting a number of medical specialties for Long Term Conditions.

Please see job description for further details.


This advert closes on Thursday 28 Mar 2024

Proud member of the Disability Confident employer scheme

Job Summary and Main responsibilities To provide comprehensive medical secretarial and administration support, handling first line enquiries from patients, relatives and staff and coordinating waiting lists and clinics for an assigned group of clinicians. Key Responsibilities 1. To provide a comprehensive, medical audio and word-processing service to the clinical team. This includes typing of clinic letters, taking & typing of minutes at meetings, discharge summaries and medico-legal reports. 2. Obtaining medical notes to assist the clinical team with the management of appointments, keeping track of referrals to ensure patients are promptly reviewed and appropriate follow up arrangements are in place in line with patient pathway. 3. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations. 4. Liaising with patients and relatives, providing routine information e.g. about appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding. 5. Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues for e.g. in booking appointments, scheduling clinics, arranging meetings and managing diary commitments for clinical team. 6. Maintaining accurate processing and storage of clinical records via both electronic systems and paper based records to include maintaining electronic waiting list, appointing/unappointing as appropriate, data entry, transcribing letters and minutes. Ensure all letters and discharge summaries are copied to the appropriate professionals and to patients. 7. Managing own workload, ensuring compliance with standards relevant to the role and department, ensuring that a quality service is provided according to agreed policies and Standard Operating Procedures, referring to Manager where appropriate. 8. Ordering and maintaining office supplies and stationery, and other stock items as appropriate. This may include cash handling and the authorisation of requisitions within agreed limits. 9. Have responsibility for adhering to all relevant Trust policies, and ensuring that team members do likewise, and proposing practice changes within own area/department. General office duties, including incoming and outgoing mail, e-mail, photocopying. Participate in housekeeping of office environment.

An exciting opportunity have arisen to join a friendly team, working within department of surgery. We are looking for a dynamic individual to join our busy team.

Successful candidate will provide efficient, effective, and comprehensive administrative support for ward 11 which is a busy acute surgical ward.

If you have excellent interpersonal skills, good communicator and have a strong desire to provide an efficient, effective, and comprehensive administrative support for the department of surgery then this is the post for you.

Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration such as record keeping, data entry, filing and scanning.

You will need to be able to communicate effectively with all staff members and patients and have a high level of attention to detail.

NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also now almost complete on our multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children’s Emergency Department), co-located Pediatric Assessment Unit.

We support flexible working for all employees and prospective applicants.

Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements.


This advert closes on Wednesday 27 Dec 2023

Proud member of the Disability Confident employer scheme

We are looking for an experienced Accounts Payable Clerk to join a well-established, family-run SME based in Aldridge. You will be a key part to our client’s small but growing Finance Department and will be responsible for ensuring that all invoices are accurately processed and paid on time in compliance with company policies and procedures. You will have a keen eye for detail, strong accounting skills, and the ability to work well under pressure.

Key Duties and Responsibilities

Day to day control of the accounts email address.
Ensuring emails are forwarded to the appropriate team member.
Registration and processing of all invoices & credit notes daily in line with the AP process.
Identification & posting of purchase invoices & credit notes to sales projects where applicable.
Daily posting of payments to the AP system, ensuring allocations completed.
Creating & reviewing weekly suggested payment reports for review by the senior financial controller.
Maintenance of the accounts payable ledger, ensuring all information is kept up to date.
Continual development of the AP ledger to ensure maximum functionality.
Providing holiday/sickness cover where appropriate.
Approval of PO numbers in line with agreed approval levels.
Maintaining open channels of communication with key stakeholders within the business.
Requirements

Proven experience in a similar role
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills in a fast-paced environment
SAGE / ERP system experience
Intermediate Excel skills
Knowledge of CIS tax (desirable)
Hours: Mon – Friday 7.30am – 4.30pm – office based

Benefits

Salary of £25k – £32K (negotiable depending on experience)
Free parking

See attached job description and person specification. The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team. The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.