Total 7 Administrative / Clerical job vacancies in Seaton Delaval, NE25 0QJ

This is an exciting opportunity to work in a fast paced team within Northumbria Healthcare NHS Foundation Trust. With over 40,000 vehicles on the road nationwide this role will deal with a number of admin duties relating to these vehicles. In the main, the duties will include sorting mail and processing fines relating tot he vehicles. Please see the job description for the full details of the role.

Dealing with incoming telephone calls Managing and processing email queries Recording referrals, re-referrals and prescriptions on our electronic systems Arranging delivery and handover of wheelchairs Recording issued equipment on our electronic systems Scanning documents Photocopying Arranging appointments and reception duties when required Supporting data collection Supporting the wider service team and our patients

Provide a first point of contact for patients and visitors to the practice Maintain patient confidentiality in accordance with the Data Protection Act and Practice Policy Answer the telephone, making appointments for patients and answering queries Enter requests for home visits onto the clinical system ensuring careful recording of all relevant details and where necessary refer to Duty Doctor Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Take messages of a clinical nature and pass to the appropriate clinical professional for action (these can on occasions be a medical emergency Action and complete tasks Register new patients and temporary residents in accordance with Practice procedure Keep reception area, waiting room and workstations tidy and free from clutter To be available to assist in holiday and sickness cover on reception Attend and contribute to Practice Meetings Attend to the practice premises, including Open premises at the start of the day, de-activate alarm and make all necessary preparations to receive patients If last to leave at the end of the day, ensure that the building is total secured, internal lights are off and the alarm is activated. Shutdown all reception workstations at the end of the day Ensure the waiting room is kept aired and heated as necessary to ensure comfort for waiting patients

Provide an administrative service to NHFM and fully adhering to all Trust Policies. Transcribe minutes of key meetings in a timely and accurate manner. Maintain action records of key meetings, sharing actions as appropriate and in a timely manner. Responsible for efficient booking of staff training requirements, venue information in conjunction with Department Manager. Responsible for accurate records in the Human Resource Systems - ESR, Healthroster and Therefore systems to assist/support Department Manager. Support the management team by organising appraisals and facilitating training High standard of communication, organisational skills and administration to include Excel spreadsheets and full use of all Microsoft Office packages. Typing letters under direction from Department Manager/ Supervisors Responsible for processing and recording invoices and collation of invoices for payment in all aspects of financial records in accordance with the Trusts Standing Financial standing instructions. To observe confidentiality acquired in course of work with internal and external client, visitors and Trust employees. Checking and processing paperwork in regards to contractors where required.

The post holder will be required to work independently with minimum supervision in relation to providing a complete administrative service including word processing, photocopying and composition of letters and reports and preparing straightforward responses and requests as appropriate. To establish and maintain a well-organised and effective administrative service able to meet the needs of the service users and the staff in the Wheelchair Service. To use judgment and experience to deal with general enquiries and convey information to service users or professionals, where appropriate. Make further enquiries on behalf of professionals and service users. To competently use computerised patient recording on clinical software system and equipment ordering systems Open and process mail in accordance with Trust guidelines. Receive, sort and date stamp post and other communications, disseminating to appropriate individuals, ensuring that confidentiality is maintained at all times. To confidently deal with telephone enquiries to the wheelchair service. To confidently deal with face-to-face contact with patients visiting the wheelchair service including management of the reception area Maintains stationery and other office supplies To provide an effective and efficient purchasing service for wheelchair service to include procurement, purchasing, chasing suppliers and receipting of goods in accordance with the Trusts supplies procedures. Administration of personal wheelchair budgets Booking patient appointments and communicating appointments with patients Comply with Trust requirements to submit information supporting clinical activity for the Wheelchair Service and ensure compliance with CQC requirements

We are seeking a highly organised and detail-oriented individual to join our team as a Medical Secretary in our busy Practice. The Medical Secretary will play a crucial role in facilitating the smooth operation of administrative processes within the medical practice, ensuring efficient communication and coordination between healthcare professionals, patients, and other NHS bodies.

Please see the attached job description for further information on this role. However the key tasks will be - General administration duties relating to the running of a fleet of vehicles via a salary sacrifice scheme. Arranging collection and delivery of reallocation cars. Handling inbound and outbound calls to/from customers and suppliers. Courtesy calls to customers in relation to their vehicle collection. Carrying out vehicle appraisals. Scanning and maintaining various records including driving licence details, payment information etc. Assist in the processing of insurance claims. Develop and maintain relationships with key industry personnel, e.g. Vehicle Manufacturers, NHS approved leasing companies, and other key external contacts Assist in the handling of any problems/issues relating to the provision of lease cars and the subsequent delivery, maintenance, insurance and payment of, said vehicles. Excellent communication skills required when dealing with a wide variety of queries from employees, leasing companies, dealers, insurance brokers and managers/budget holders. Assisting with the day to day running of the trusts motorhome rental business. Assisting with the day to day running of the trusts pool car scheme(s). May be required to travel to collect vehicles, and carry out vehicle appraisals remotely.