Work as part of the Medical Secretary team to provide an efficient and smooth running secretarial service to the Consultants. Mak.....
Work as part of the Medical Secretary team to provide an efficient and smooth running secretarial service to the Consultants. Make arrangements for appointments as required. Maintain a diary and appointment system for clinics and make arrangements for special appointments for patients/ relatives, consultations in the home and emergency visits as required. Handle telephone enquiries regarding appointments, cancellations referring where necessary to the appropriate person and acting within the guidelines laid down. Undertake shorthand/audio/copy typing duties, including reports, clinic letters, discharge summaries and other confidential documentation. Some self-generated non-routine correspondence may be required. Follow up, collate diagnostic and therapeutic reports to Consultants and other medical staff and subsequently file in patients notes. Identify urgent results and bring to Consultants attention. Ensure that case notes are controlled, delivered and tracked. Ensure patient notes are filed at the earliest opportunity to ensure that patients case notes are as accurate and up-to-date as possible. Act as receptionist at clinics, if required, dealing with patients and their carers by assisting with enquiries. Undertake other general office duties, which may include facsimile, e-mailing, photocopying, scanning and filing. Attend service and clinical meetings, as required and provide feedback to colleagues Deal with incoming and outgoing post. For full details of the duties and criteria for the role please refer to the job description and person specification attached.
