Total 46 Administrative / Clerical job vacancies in Newport, Newport, NP20 4GA

To provide an essential support service relating to all Service Users of the Clinical Photography Department, which includes handling telephone calls for diagnostic imaging appointments and meeting & greeting service users to the Department. To provide quality Clerical Officer Support to the department and its Service Users. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board policies and procedures, ensuring all documentation is updated in line with service requirements and standards. To answer telephone calls in an efficient and courteous manner ensuring a high level of professionalism is maintained. Main Responsibilities: To undertake booking of appointments in line with set criteria ensuring that all protocols are adhered too. To arrive clinics in a timely manner. Organises own day to day workload. Responsible for updating all waiting list entries in line with departmental standards. To receive, process and document referrals within agreed timescales, ensuring action is taken regarding urgent referrals in line with speciality requirements. Any cancellations are to be undertaken following the set criteria for the speciality. Patients must be rebooked within specified time scales. Any problems meeting these criteria, including late cancellations, should be highlighted to the Head of Service. Ensure that all appointments are booked in line with current booking criteria. Ensure acknowledgement and confirmation letters are sent to patients accordingly to set criteria and protocols. To receive telephone enquiries in a timely and efficient manner maintaining a high level of professionalism. Respond to enquiries / queries, escalating issues when necessary. Deal with telephone queries from internal and external agencies and patients in a professional manner in accordance with the Data Protection Act and Statutory policies and procedures. To deal with all enquiries and complaints promptly and sympathetically and inform the supervisor of any problems immediately. Maintain good communication and liaison with other staff, wards, departments, and the general public. Cancel and re-arrange existing appointments. Responsible for contacting patients by telephone regarding the cancellation of appointments at short notice. Record CNA (Cannot attend appointment) and DNA (Did not attend for appointment) as per protocols. Record accurate and complete information for all patients on relevant databases. All staff to liaise with colleagues regarding annual leave prior to authorisation from Head of Service. Assist with basic training of new staff by demonstrating own duties. To work within standard operating procedures with supervisor on hand to give advice when necessary. Clerks are responsible for covering colleagues during periods of annual leave and sickness. All staff must have a full understanding of current Welsh Assembly Referral to Treatment (RTT) guidelines. Undertake appropriate training. Undertake general office duties as required. To follow protocols and standards, manual and computerised, ensuring these are undertaken accurately within agreed timescales. Flexible to the needs of the service to ensure smooth running of the clinical photography & medical illustration department. Actively participate in the duties of the clinical photography & medical illustration department as required.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.

On the Isle of Wight our new Children’s Service leadership team understand that our social workers and our staff require the right environment to succeed in this challenging, rewarding, and important field.



Our vision is ‘creating change together’, which drives our values and behaviours to create change - in partnership with our children and families, our dedicated Children’s Service staff, our partners, and community services, to improve the lives of children on the Isle of Wight.



We value and respect the work you do and ensure our social work teams are given the right tools, conditions, support, and guidance needed to make real change happen.



Our social workers benefit from Social Work Personal Assistants to help with admin, diary management, visits, and recording; so social workers can spend more time with families.



This is a unique and exciting time to join our team. Following the successful completion of our 10-year partnership with Hampshire County Council on the 31st of January 2024, we have welcomed a brand-new senior leadership team with the determination and skill to build our new Children's Service.



Together they are already working to create one connected directorate, where Children’s Social Care and our Education, Inclusion and Access services are 100% focussed on improving the lives of children and families on the Isle of Wight.



Here in Children’s Social Care we are reviewing and redesigning our child assessment safeguarding service with the aim of reducing caseloads, improving the quality of reflective supervision, and creating the right conditions for social workers to focus on positive impacts and outcome for children.



We are seeking dedicated, skilled, and ambitious business administrators who share our vision to get things right for children, at the right time, in the right place, with the right support and intervention.



Do you...



Want a new challenge?

Want to work in a dynamic environment?

Want to focus on improvement and continual learning?

Share our vision and ambition to get things right for children?

Share our aim to intervene at the right time, in the right place and with the right support?



If the answer is yes, we would love to hear from you!



Our practice model is:

· Relational

· Strengths based

· Solution focussed

· Restorative



We embody this model in all our relationships. We embrace an inclusive culture and will support you in your role and challenge you to be your best.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

PA / Secretary

Salary: £13.09 per hour

Location: Newport / Hybrid

Hours: Full-Time 37 hours per week

Acorn by Synergie is recruiting for a PA position for one of our clients in the Public Sector.

This role will provide first line administrative support to the Divisional Directors in the company. The team are key in providing support and assistance to the Services Directors, ensuring efficient use of their time and key administrative / secretariat support.

Responsibilities

• Responsibility for ensuring the Director's diary is updated and maintained daily.

• Answer and prioritise incoming emails making decisions on what action is required.

• Record and track progress of Directors actions.

• Arranging meetings, collating meeting materials, briefing papers etc including uploading papers for meetings a software application.

• Provide secretarial support for meetings within Services, including management of agendas, actions and minutes.

• Deal with queries as they arise.

• Organise travel arrangements for the Director including international travel.

• Maintain Directorate Document Management System (SharePoint) records and libraries ensuring they are kept up to date.

• Arranging live events and providing support during the event.

• Provide cover and support to other PA's within the Team.

• Liaising with stakeholders at all grades, building good working relationships within an environment of respect and inclusion.

Experience / Skills

• Previous PA skills is essential for this role. Including managing a busy diary, prioritising emails, minute writing, booking travel.

• Works well within a team, excellent engagement skills and able to cover colleagues at short notice.

• Able to work with Senior Management in a confident, professional manner.

• Be flexible when asked to attend the office in person.

This role will be carried out in-line with the clients Hybrid working arrangements. The requirement for attendance on-site in Newport can vary by role but will be a minimum of 1 day a week.

You will be required to attend site for additional workshops, training, and other business essential work as and when required. This can be short notice.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

PA / Secretary

Salary: £13.09 per hour

Location: Newport / Hybrid

Hours: Full-Time 37 hours per week

Acorn by Synergie is recruiting for a PA position for one of our clients in the Public Sector.

This role will provide first line administrative support to the Divisional Directors in the company. The team are key in providing support and assistance to the Services Directors, ensuring efficient use of their time and key administrative / secretariat support.

Responsibilities

• Responsibility for ensuring the Director's diary is updated and maintained daily.

• Answer and prioritise incoming emails making decisions on what action is required.

• Record and track progress of Directors actions.

• Arranging meetings, collating meeting materials, briefing papers etc including uploading papers for meetings a software application.

• Provide secretarial support for meetings within Services, including management of agendas, actions and minutes.

• Deal with queries as they arise.

• Organise travel arrangements for the Director including international travel.

• Maintain Directorate Document Management System (SharePoint) records and libraries ensuring they are kept up to date.

• Arranging live events and providing support during the event.

• Provide cover and support to other PA's within the Team.

• Liaising with stakeholders at all grades, building good working relationships within an environment of respect and inclusion.

Experience / Skills

• Previous PA skills is essential for this role. Including managing a busy diary, prioritising emails, minute writing, booking travel.

• Works well within a team, excellent engagement skills and able to cover colleagues at short notice.

• Able to work with Senior Management in a confident, professional manner.

• Be flexible when asked to attend the office in person.

This role will be carried out in-line with the clients Hybrid working arrangements. The requirement for attendance on-site in Newport can vary by role but will be a minimum of 1 day a week.

You will be required to attend site for additional workshops, training, and other business essential work as and when required. This can be short notice.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Job summary: To provide general secretarial support to the practice manager, doctors and health professionals, involving word processing and audio typing skills with general clerical work. Job responsibilities: To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, in an accurate and quality manner. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To retrieve medical records and assist the completion of medical/insurance records, as and when required. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner. To assist with the gathering of statistics and information when required. To provide cover for members of the secretarial team during periods of sickness and annual leave. To receive and dispatch mail. Competent with using System One and eRS choose and book systems. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. To provide administration support to the diabetes optimisation team conducting diabetes optimisation reviews in the community. To support and assist in co-ordinating the administration duties for the Project Manage the clinic booking process To deal with telephone calls from members of the public, internal/external stakeholders who have contacted the team to book or change appointments and to give advice and support to those enquiring in relation to the diabetes reviews. To arrange and support meetings on behalf of the Diabetes Optimisation team to include the taking and transcribing of notes and action points as required. To copy and circulate documents as required, including paperwork relevant to diabetes assessments ensuring timely distribution. To undertake the co-ordination and processing of procurement requisitions using the Oracle system. Assist the team in meeting challenging deadlines which will require robust and timely systems of communication. Provide and receive information in an appropriate manner ensuring that all aspects of the Data Protection Act are complied with. Gather and input data necessary to compile reports To assist in the maintenance of the filing system. To assist in the co-ordination of Diabetes Optimisation Reviews. To be responsible for prioritising own work load and to be able to multi task where priorities dictate.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in TRAC.

Required Admin Assistant to work in busy legal practice. Experience would be desirable but no essential. A key attention to deal and ability to work under pressure. To assist fee earners and Solicitors with their day to day task.