Total 914 Administrative / Clerical job vacancies in NSW - Sydney - City & Inner West

• Managing a staff of 110 employees ranging from GS-5 to GS-13 within a contact center environment. Evaluates performance of subordinate supervisors and direct reports.
• Supervising the department level management services for the administration of accounts receivable programs.
• Interpreting and applying Federal Debt Collection laws and requirements. Reviews and interprets agency rules and regulations, laws and information received from other sources.
• Developing compassionate approach to the collection of overpayments.
• Responding promptly and courteously to inquiries from a variety of sources.
• Setting effective, efficient, and economical direction of debt collection operations measured through productivity, cost control, and customer satisfaction.
• Setting long/short term objectives to carry out the mission and goals.
• Leading Contact Center operations including: Quality Management, Workforce Management, Knowledge Management, telephony, training, technology reports, analytics, communications and customer feedback.
• Setting realistic performance targets for the division to achieve and supports staff in developing and implement plans to achieve.
• Employing a human capital strategy that supports mission accomplishment while maintaining alignment with human capital policies related to recruitment, training, leadership development, performance management, and diversity objectives.
• Identifying and correcting systematic concerns, resource issues, process breakdowns, and performance improvement opportunities ensuring effective internal controls are set to mitigate fraud, waste, and abuse within contact center and overall organization.
• Leading cost-effectiveness studies in operating/administrative programs, including organization structures, workload assessments and staffing models.
• Leading DMC telephony system capability and enhancements initiatives.
• Actively assists and supports DMC leadership in the completion of organizational goals and center-wide priorities and initiatives. Provides clear expectations and guidance on strategic initiatives and goals to supervisors, and employees within assigned teams.
• Performing other duties as assigned.

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.

OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.

Major Duties:

• Oversees the daily operation of the unit, ensures that agency policies and priorities are being followed.
• Develops performance standards; and evaluates work performance of subordinates.
• Approves expenses comparable to within-grade increases, extensive overtime and employee travel.
• Identifies requirements, plans for, organizes, and distributes authorized personnel resources.
• Hears and resolves minor complaints from employees.
• Interviews candidates for positions in the unit.
• Identifies and provides training needs.
• Recommends awards or bonuses for nonsupervisory personnel and changes in position classification.
• Prepares and presents justification for organization structure, manpower, and personnel requirements.
• Ensures development of organizational work plans, short and long range schedules, priorities, work assignments and position structures to effectively, efficiently, and economically carry out the work of the organization.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major duties:

• Duties include the receiving, indexing, scanning, and assignment of appropriate nomenclature to health and administrative information, as assigned, for incorporation into the correct patient's record in the computerized patient records system (CPRS.)
• Also performs filing of paper health and administrative documents in accordance with approved procedure. Maintains a system of paper medical records. Retrieves and delivers records or documents from such system upon request from persons having right of access. The incumbent will interface with personal computer applications as well as numerous VISTA and CPRS applications (computer technology).
• Incumbent also forwards requests for the transfer records to other Veterans Health Administration (VHA) medical facilities via Release of Information (ROI).
• Identifies and prepares records for retention and disposition. These functions are performed under established procedure.
• Promotes a positive image of this Medical Center with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Fully protects the confidentiality of patient information, access to computer files and release of access codes, according to established guidelines and policies.
• Employs a cooperative attitude in interaction with co-workers and supervisors. Regularly and cooperatively assists other co-workers when needs arise.
• Performs clerical duties, including, for example, the use of computerized records tracking, associated with the retention, maintenance, disposition, and control of administrative and medical records.
• Following approved procedure, routinely transfers or prepares for archiving records of patients not receiving medical care within a three-year period.
• Performs additional duties as assigned.

• Principle advisor to the Superintendent and park Management Team on all administrative, financial and business matters.
• Administer a variety of support programs, including budget and finance, commercial services, property, information technology, and agreements.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Initiate, develop and direct short-and-long term financial plans, long term funding and staffing levels.
• Actively participates in and supports the local decision-making process affecting park operations, long and short-range planning, human and financial resources management.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Plan, direct, coordinate, and provide executive leadership for the park management program.

MAJOR DUTIES AND RESPONSIBILITIES:

• This position is responsible for carrying out a variety of health information functions.
• The incumbent performs duties related to the receipt, scanning, indexing, and destruction of health and administrative information.
• The incumbent will interface with personal computer (PC) applications as well as numerous VistA applications. In this regard, the incumbent will index each scanned document into a SQL database which will be accessed via CPRS (Computerized Patient Record System) and GUI tools, then associate each scanned document with the correct patient's CPRS record, the appropriate TIU document, assign the appropriate document-named nomenclature, and electronically "sign on chart" scanned documents.
• A qualified typist is required.
• When records are received, the incumbent will ensure that all necessary health/administrative information is integrated into Computerized Patient Record System (CPRS) through the PC scanning software and hardware.
• The incumbent must index this information using PC/VistA Imaging application bridges.
• After the scanning and indexing process is complete, the incumbent will confirm information interchange by communicating with clinical and administrative team members.
• The incumbent will maintain a daily productivity log of scanning and indexing activities.
• The productivity log will be provided to the Chief of Community Care as requested.
• The incumbent is responsible for tracking, retrieving and performing follow-up activities on health records.
• Timeliness, accuracy, and organizational skills are essential to ensure that information becomes available for patient care.
• Communication skills are required to properly coordinate record transfers, record follow-up, and record scanning, and indexing functions with clinical team members.
• Sorts loose health record documents received daily, scan and indexes materials accordingly on a timely basis and within established guidelines; and makes the proper disposition of documents for unavailable records.
• The incumbent must be flexible in order to undertake a variety of miscellaneous duties not limited to, but including; requesting reports from community providers and answering the phone as assigned by the Chief of Community Care or Deputy Chief of
  Staff.
• The accuracy of entering/capturing workload and assuring the completeness of health records are critical components of this position.
• The incumbent is responsible for following all occupational health, fire, and safety instructions during the performance on the job and movement throughout the facility.
• The incumbent is responsible for informing the supervisor of any conditions or practices considered to be unsafe or fire hazard.
• The incumbent is responsible for ensuring the security of the ADP system by maintaining the confidentiality of patient information and by exiting (logging off) VistA when leaving the terminal.
• The employee's behavior must reflect the dignity and respect each patient, visitor, and fellow employee deserves and should expect. In this regard, the incumbent is responsible for interacting with others in a manner that fosters favorable relations as set forth in the facility policy on human relations.

We're currently looking for a for a Sales Ledger Clerk to join a fast paced and engaging team in the centre of Halifax!

Day to day you will be expected to carry out such roles as raising sales invoices, chasing local authority accounts for payment of invoices, dealing with queries, allocating cash received, reduce current debtor days on ledger to agreed target, manage queries with regions and customers. Also you will be expected to be able to invoice customers and have pro-active query resolution skills, have great interpersonal skills and to be able to effectively and efficiently organise and maintain concise communication records.

To be considered for this role you must have.

• Work well with strict deadlines.
• Fantastic interpersonal skills.
• Be able to use integrate systems.
• High proficiency using Excel and Microsoft systems.
• At least a year's experience in sales/purchase ledger roles.
• You must be punctual and professional and be able to manage your time accordingly.

Benefits include.

• £22,000 - £24,000 per year.
• Free parking.
• Monthly staff outings.
• Pension scheme.
• Quarterly bonus scheme.
• Vibrant and exciting work environment.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Personal Assistant needed in Preston, £12.09ph PAYE - Reference: RQ1360927

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.