Total 27 Administrative / Clerical job vacancies in Leeds, West Yorkshire, LS11 8PG

Sales Clerical Assistant
Job no: Work type: Full Time Location: Sydney - West
Smithfield, NSW
At Visy, we dont just think outside the box; we build the boxand everything inside it. As a leader in packaging, paper, and recycling solutions, we are dedicated to innovation and sustainability. Join our Fibre division and be part of a team shaping tomorrows packaging solutions.
About the Role:
We are looking for a Sales Clerical Assistant to support our NSW Sales team at Smithfield. This role is pivotal in ensuring the smooth operation of our sales processes and maintaining strong relationships with our customers in one of our segments. Youll handle customer enquiries, quotes & specifications, coordinate product lifecycle management, and assist with administrative tasks to support the greater sales team.
What Youll Do:

Manage product specifications, approvals, and commercialization

... Click here to view more detail / apply for Sales Clerical Assistant

My client based in Thirsk is looking for a Sales Admin to join their team on a permanent basis

We are in a very fortunate position to be able to offer this role out to someone who is a graduate, or at entry level status, as extensive training and development will be provided on site.

In return, we are looking for someone who is committed to learning, has an enthusiastic approach to work and a great communicator as career progression is guaranteed for the right candidate!

Due to the location of the site, the role would only be suitable for someone who drives with their own transport.

Duties of the role include:

• Being the immediate point of contact for all incoming calls to the business, offering exceptional levels of customer service at all times
• Responding to calls/emails in a timely and professional manner
• Processing sales orders
• Coordinate UK and international shipments, liaising with customers and couriers on expected delivery dates
• Maintain logistics spreadsheets
• Data entry to generate shipping labels
• Support team collaboration between the customer service and account managers
• Supporting in all other admin/logistics based duties as and when required

Salary: £18.5k - £22.5k

Hours: 37.5hrs pw / Mon-Thurs 8:30am-5pm, Fri 8:30am-2:30pm

Role: Start date to begin in January, though we can interview ASAP

CPMiddlesbrough

The Recruitment Co is an equal opportunities employer

Client: Bradford Magistrates Court

Job Title: Admin Officer

Location: The Tyrls, Bradford, BD1 1LA

Pay Rate: £11.59 per hour rising to £11.88 per hour

Monday to Friday 9am-5pm, 37 hours per week

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

Job Overview

We are currently recruiting for a full time Admin Officer to Join the team at the Magistrates court

based in Bradford! The role will include working as part of a flexible team. You will need to have excellent attention to detail due to the nature of the role.

Responsibilities include but not limited to:

• Administration role,
• Preparing, resulting and clearing court files.
• Hosting Court Video hearings
• General administration duties
• Telephone and counter queries
• Good customer service is essential.
• The ability to work as part of a team or independently and any other duties required by the court

What we are looking for:

• Strong attention to detail
• Strong communication skills (verbal & written)
• Ability to work under pressure
• Ability to multitask
• Can do attitude
• Working with a high-volume output and 100% accuracy rates
• Strong IT skills

*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Title: Private Client Legal Secretary
Hours: Monday - Thursday: 9:00 am to 5:30 pm
Friday: 9:00 am to 5:00 pm, with a 1-hour lunch break (37 hours per week)
Salary: £25,000 (Dependant on experience)
Location: Shirley

Responsibilities

• Diary Management: Scheduling appointments, organising meetings, and managing calendars.
• File Management: Opening and closing files, ensuring filing systems are accurate and up to date. Includes email management, such as monitoring inboxes, filing emails, and ensuring urgent messages are addressed promptly or forwarded in the fee earner's absence.
• Client Liaison: Engaging with clients, taking messages, passing on information, and addressing straightforward queries.
• Team Collaboration: Working alongside other secretarial staff to deliver a professional and efficient support service to fee earners and clients.
• Financial Administration: Managing and coordinating fee earners' billing and financial tasks.
• Document Preparation: Typing legal documents and correspondence (audio and copy typing) to a high standard.
• Document Management: Overseeing the production of all documents from initiation to final delivery.
• Meeting Organisation: Arranging conferences and call meetings for fee earners.
• Compliance: Preparing client engagement letters, conducting conflict checks, and handling money laundering checks as directed by the fee earner.
• Wills and HMRC Forms: Filing and storing wills and other required forms.
• Administrative Tasks: Managing photocopying, scanning, and faxing for fee earners, as well as preparing case files.

Key Skills & Experience

• Experience: Minimum of 3 years as a Legal Secretary/PA within a private client team.
• Organisation: Excellent diary management, organisational, and prioritisation abilities.
• Communication: Strong interpersonal skills, with the ability to build effective relationships with clients and colleagues.
• Technical Proficiency:
  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Experience with document or case management systems.
  • Familiarity with legal computerised finance systems.

This role demands a proactive, professional individual with proven experience in a legal secretarial capacity, particularly within private client services.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Kickstart Your Career in Education!

Administration Assistant Wanted at an Inspiring SEN School near Burgess Hill- Immediate Start

Location: Haywards Heath
Position: Administration Assistant
Salary: Competitive, based on experience
Hours: Full-Time (Monday to Friday, 8:30 am - 4:30 pm)

About The School:
Are you ready to make a difference in a welcoming, supportive environment? This SEN school in Haywards Heath is more than just a place of learning-it's a vibrant community where every individual is valued. Here they're passionate about providing a nurturing space for both students and staff to grow. With exciting developments happening at the school, they're looking for a motivated Administration Assistant to join the team and help them continue on this journey.

What You'll Do:
As an essential part of the team, your role will go beyond day-to-day admin. You'll be the first point of contact for parents, students, and visitors, ensuring the school runs smoothly.
Some of your key tasks will include:

• Managing phone calls, emails, and the front desk with a friendly, professional approach.
• Assisting with student admissions and maintaining accurate records in our database.
• Supporting the senior leadership team by scheduling meetings, organising diaries, and preparing documents.
• Coordinating logistics for school events, trips, and activities.
• Making sure that our welcoming environment is upheld for everyone who walks through our doors.

What You Bring:

• Experience: Some admin experience is great (bonus points if it's in a school, but not essential).
• Tech Skills: Comfortable with Microsoft Office (Word, Excel, PowerPoint). Experience with school systems? Awesome! If not, they'll show you the ropes.
• Communication: Excellent at building rapport, whether it's face-to-face, over the phone, or via email.
• Organised: Able to juggle multiple tasks, prioritise your day, and keep things running like clockwork.
• Attitude: Positive, approachable, and ready to take on any challenge with a smile.

Why Join The School?

• Be part of a close-knit, energetic team where your contributions are recognised.
• Work in an environment that's dynamic, rewarding, and all about making a difference.
• Professional growth opportunities-whether you're starting out or looking to enhance your skills.
• Have a direct, positive impact on the lives of students and the day-to-day life of the school.

Ready to Make an Impact?
If you're passionate about working in a community-focused environment and want to play a key role in helping this school thrive, we want to hear from you! Apply today or get in touch with Paul Hirchfield at 01293 527416 for more information.

JOB DESCRIPTION Job Purpose The Administrative Assistant will be part of the Business Team within Research and Innovation. You will assist the Contracts Manager in delivering a high-quality contract negotiation, review and management service for research related contracts and provide a high level of administrative support to ensure efficient operating of the functions within the wider Business Team. You will produce documents and analyse and collate information in different formats e.g. Word, Excel and PowerPoint whilst managing own workload whilst using your initiative to adhere to time scales and deadlines. You will seek to identify and offer solutions to problems and areas for improvement. The Leeds Way Values Our values are part of what makes us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered Principal Duties and Areas of Responsibility Working with high levels of accuracy for tasks such as checking documents and recording numerical and alphabetical information. Identifying problems and areas for improvement and offer solutions. Using own initiative and judgement where appropriate, providing outcomes and solutions from a range of options for research delivery teams and other members of staff in the Business Team Dealing with complex enquiries, investigating and researching matters thereby providing appropriate information/guidance and advice, escalating issues to relevant senior staff. Liaises with external contacts/organisations and with internal colleagues to access appropriate information/advice as required to fulfil the role, including chasing parties for contract signatures and sending out contracts via electronic signature systems, ie. Adobe and Docusign. Working on your own, manage your own workload and use your initiative to adhere to timescales and deadlines. Ability and experience to carry out administrative duties such as filing, faxing, cash handling, photocopying, mail handling, diary management and arranging meetings. Attending meetings to take notes/minutes, prepare an accurate record of the meeting and distribute agreed minutes/statements as required. Ability to analyse and collate data and use it to produce reports and newsletters. Understanding of legal business, financial, audit, confidential and operational requirements of the service, and the impact on its day-to-day work. Willing to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development. To work autonomously on projects within the job role seeking guidance as required. Special Working Conditions There may be a requirement to support the delivery of the service at other sites as necessary. This could be a regular feature of the post or only an occasional requirement. This will be confirmed following a discussion with the line manager. Person Specification Essential QUALIFICATIONS/EXPERIENCE GCSE (or equivalent) English Language grade C or above A willingness to undergo training and new skills Previous experience of working in research in an administrative role, for example as a Clinical Trials Assistant. SPECIAL KNOWLEDGE/EXPERIENCE: A well-developed understanding and knowledge of office-based procedures/ systems and able to implement change and train colleagues where appropriate. Interpretation and analysis of reports, databases and spread-sheet information. Well-developed knowledge and experience of using a variety of IT applications in a Windows based environment. Aware of the Data Protection Act and Confidentiality in relation to the role. An ability to effectively implement and ensure adherence to the R&I policies and procedures associated with the role and the service. BEHAVIOUR/SKILLS Ability to manage a variety of tasks with competing deadlines. Have the ability to assess and resolve problems within the remit of the role. Able to adapt to new working practices/processes. Able to implement and review changes within the working practices/processes of the team. PRACTICAL SKILLS Excellent organisational skills with the ability to work both independently and as part of a team An ability to accurately transcribe complicated/complex notes and type complicated and complex information while subject to frequent interruptions. An ability to exercise judgement when dealing with enquiries to evaluate the situation and resolve problems within their remit, escalating issues appropriately. Desirable An understanding of the process of NHS research contracts Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

26th November,
Whats in it for you?

Be our next hero! - be part of a rewarding not-for-profit organisation
Working with an innovative and technologically advanced organisation
Experience a working environment with strong quality and compliance frameworks
Work in the wonderful town of Tenterfield
Competitive base rate (based on experience) 11.5% Super
Not For Profit Salary Packaging - Increase your take-home pay
Annual Leave Loading of 17.5% - Get paid more take leave!
Onsite & Online career development & programs
Culture that focuses on career development and working together
Who we are
Tenterfield Care Centre (TCC) is proudly part of the Apollo Care Alliance, an innovative national organisation with a unique vision to support not-for-profit aged care communities.
At TCC, we aim to provide the highest quality residential aged care in environments
... Click here to view more detail / apply for Personal Care Worker

Your new company
Hays are working with one of the largest civil engineering specialists in the UK. They are looking to welcome an Accounts Payable clerk to their finance team on a permanent basis.
Your new role
To administer, manage, and reconcile all aspects of assigned Supplier Accounts, ensuring processes are followed and all supplier accounts are up to date, accurate and paid in a timely manner, ensuring audit & process compliance.

• Sorting post, dealing with exceptions and any urgent requests, queries, particularly on stop accounts.
• Register Purchase Ledger and Sub contract invoices & credits daily (some will be subject to CIS tax & Reverse Charge VAT).
• Overhead invoices registered and forwarded for authorisation.
• Query resolution monitoring and control.
• Supplier reconciliation (preferably in excel format) to be performed in line with KPI's.
• Chase any missing invoices or credits with vendor and request a copy.
• Accounts Payable Journals - to correct errors etc.
• Direct Debits - Reconcile account, process documents & match against payments taken directly from our bank account.
• Ensuring the supplier email address recorded in the system is up to date and correct.
• Select suppliers for weekly payments (from list provided), check and authorise payment proposal list, when authorised by Manager execute for payment and pass to Treasury.
• Providing remittance information to vendors as and when required.
• In time - to be able to cover for colleagues in their absence, e.g. subcontract ledger (Certifications), cash postings, and Sales Ledger invoices and valuations - skills dependant.

What you'll need to succeed

• Strong IT skills including MS Office (Excel, Word)
• Strong verbal and written communication skills
• Ability to produce accurate, relevant information in a timely manner
• Work well with other colleagues
• Proactive in problem solving
• Adapts well working on their own or in a team environment
• The ability to work under pressure and to deadlines is required

What you'll get in return
As well as offering a competitive salary, remuneration for this role includes a range ofbenefits

• 5% Company pension contribution
• Life Assurance at 2 x notional salary
• Single person's private medical cover
• Permanent Health Cover
• Company Profit Share Scheme
• Career Development and ongoing training
• Staff Referral Scheme
• 25 days annual leave with additional loyalty days (Full-Time equivalent)
• Volunteering Scheme
• Environmental and Social Value initiatives

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Personal Trainer

Harrogate Fitness and Wellbeing Gym | Permanent | Full Time
Salary up to £35,792.64​ OTE per annum depending on experience
40 hours per week

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Harrogate Fitness and Wellbeing Gym, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £35,792.64 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Strong interpersonal and team-working skills.

What the school offers its staff

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with the 3rd best Progress 8 score nationally for our 2019 GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

• Review project costs incurred to ensure all expenditures are appropriately documented and remain within the department's established operating budget.
• Prepare and review a variety of procurement documentation, funding documents, administrative reports, and similar documents required to support program funding and procurement actions.
• Coordinate the organization's hand receipts to properly account for high-value items, lab and/or durable equipment in support of operations.
• Assist in coordinating organization events which include but are not limited to: cadet summer internships, project competitions, conferences and other events sponsored or attended by the organization's staff.
• Maintain Approving Official's (AO) budget by loading funding targets into the Defense Travel System (DTS) budget module, updating as required.
• Assist in the preparation, consolidation and completion of a variety of management and research reports.
• Maintain calendars for organization and its leadership.
• Serve as the point of contact for information on policies, procedures, and requirements on matters pertaining to administrative functions.

Starting at $57,594 Per Year (GS 7)

• Review project costs incurred to ensure all expenditures are appropriately documented and remain within the department's established operating budget.
• Prepare and review a variety of procurement documentation, funding documents, administrative reports, and similar documents required to support program funding and procurement actions.
• Coordinate the organization's hand receipts to properly account for high-value items, lab and/or durable equipment in support of operations.
• Assist in coordinating organization events which include but are not limited to: cadet summer internships, project competitions, conferences and other events sponsored or attended by the organization's staff.
• Maintain Approving Official's (AO) budget by loading funding targets into the Defense Travel System (DTS) budget module, updating as required.
• Assist in the preparation, consolidation and completion of a variety of management and research reports.
• Maintain calendars for organization and its leadership.
• Serve as the point of contact for information on policies, procedures, and requirements on matters pertaining to administrative functions.

Starting at $57,594 Per Year (GS 7)

Join Our New Flagship Female Acute/PICU & Mental health Rehabilitaion service:

Cygnet Kenney House is our New purpose built, Flagship Acute/PICU & Mental health rehabilitation service located in Oldham. Set to open its doors soon.

We are looking for a dedicated Medical Secretary with a passion for making a difference to others.

You’ll be working full time 40 hours a week at Cygnet Kenney House, helping ensure the safe and smooth running of services for the people in our care.

Developed in collaboration with the NHS to with the aim to support women from the North West to be treated closer to home. There will be three wards at Cygnet Kenney House;

The PICU and Acute environments will offer rapid access to care, supporting women to move quickly and safely through to the most appropriate and least restrictive setting.

The mental health rehabilitation and recovery ward (level 2) will support individuals moving on from the Acute ward, as well as external referrals from other services such as secure, CAMHS, prison services and more.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while reaping the rewards of making difference to people’s lives.

Your day-to-day...

• Provide a high standard of secretarial support to members of the medical team
• Maintain a good working relationship with clinicians & caring professionals
• Attend & take minutes at a variety of clinical meetings, hearings & tribunals
• Produce high quality admission & discharge summaries & tribunal reports
• Type minutes, care plan approach reports & care plan outcomes
• Create & maintain patient records & paper files

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• “Cycle to work” scheme & employee discount savings

We are looking for someone who is...

• Service orientated, with Medical Secretary experience & knowledge of mental health
• Flexible, adaptable, organised & responsible
• An excellent typist, preferably to RSA 2 level & with audio transcription skills
• Calm under pressure & able to work independently & as part of a team
• A strong written & verbal communicator with excellent interpersonal skills
• Highly proficient in Microsoft Office programs, including Excel, Word and databases

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Proud member of the Disability Confident employer scheme

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

To provide a comprehensive and high-quality secretarial service to support the multi-disciplinary teams (Consultants, their medical teams e.g. junior medical staff or specialist nursing staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate.. 3. JOB DIMENSIONS The post-holder will: Work as part of a team to ensure that all clinical correspondence is turned around in a timely manner to allow patients to move through their pathway without any delays. Work with Consultants and their medical teams. Manage their workload in line with departmental requirements. Play a key role in ensuring that patients move systematically through their pathways by ensuring that the next steps are in the pipeline. 4. ORGANISATIONAL CHART Business Manager Assistant Business Manager Assistant PSC Administration Team 5. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Qualifications Good Standard of Education (essential) Audiotyping/Word Processing (essential) RSA II (or equivalent) (desirable) Experience Using a variety of Microsoft office packages including word, excel and PowerPoint (essential) Using patient information systems such as PAS (essential) and PPM (desirable) or the ability to quickly develop this knowledge in a short time frame. Prioritising and managing workload to meet deadlines (essential) Dealing with internal and external enquiries originating from a variety of sources including but not limited to: staff in other Departments, patients, staff in GP surgeries (desirable) At least one year of secretarial experience (essential) Previous secretarial experience in a healthcare setting (desirable) Skills & Knowledge The candidate must demonstrate excellence and ability within the following areas: Interpersonal and communication skills (essential) Organisational skills and time management (essential) Understanding of customer care principles (essential) A broad understanding of medical terminology and its use within clinical correspondence (essential) Ability to work as part of a team (essential) Ability to communicate sensitively with a wide range of people including patients, using tact and diplomacy (essential) Ability to deal with sensitive and often emotive information (essential) Ability to deal with enquiries in an appropriate and supportive manner (essential) Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information (essential). A good understanding of relevant Trust standards and National Waiting Time Standards e.g. 5-day turnaround of clinical correspondence, 18 week wait for patients (desirable). Training will be offered as part of the role to ensure appointed candidates meet this requirement during the course of their employment. 6. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values 7. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition 8. CORE BEHAVIOURS AND SKILLS The individual will be expected to work well as part of a team and should be patient focused, professional and flexible in their approach to work. 9. CORE KNOWLEDGE AND UNDERSTANDING See Knowledge/Skills and Experience above 10. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Clinical Correspondence & Support to Clinical Services Typing/proof reading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams. Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spreadsheets to monitor test results for patients Support administrative process as deemed appropriate by the Senior Medical Secretary and PSC. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: ensuring that follow-up and/or discharge appointments have been made for patients when required escalating to the Assistant Patient Services Co-ordinator where appointments have been booked outside the requested timescales). Any other general administrative duties associated with the consultant/clinical team outpatient workload. Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel. Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload. Maintain appropriate databases (both Trust and Departmental) to support with the delivery of the 18-week pathway or other waiting time standards as appropriate. Assist in the coordination of test results, bringing these to the attention of the consultant and taking resulting action as required. Maintaining an effective administration service Together with colleagues to cross cover in cases of absence to ensure Departmental standards are maintained In conjunction with other Team Medical Secretaries and under the supervision of the Assistant Patient Services Coordinator to work collectively as a team proactively planning workloads to meet different deadlines and timescales. Create and maintain appropriate record systems relating to clinical workload e.g. tests and results spreadsheets Provide guidance to other team members as necessary. Access information systems to obtain clinical information as required by the medical teams including investigation results or other information e.g. from results server, PPM or WinDIP Work as part of the team to ensure that all phone calls are answered within the department during core office hours. Provide information to Assistant PSC, as appropriate, relating to workload and work outstanding. Additional duties Any other duties that from time to time may be deemed necessary by the Trust/Directorates that are commensurate to the role. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.