Total 60 Administrative / Clerical job vacancies in EX2 4RY

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen to join our friendly and busy department as a Clinical Secretary. Within this role you will work closely with the ACE wards, Matrons and nursing team supporting them with day to day administration tasks. We are looking for an enthusiastic and motivated individual to join the admin team based at William Wright House, Royal Devon and Exeter Hospital Wonford. As an individual we are looking for someone who enjoys working as part of a busy and vibrant team, who is able to prioritise their workload, and can remain calm under pressure. You will need to have excellent communication and interpersonal skills, proven experience in dealing with service users on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the ward duties. As a Team we are encouraging of personal and professional development, full training and support would be provided to help you learn and develop within this role. If you feel you would be suited to this role then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. This position is fixed term for 12 months. Working Pattern: Monday - Friday, 37.5 hours Interview Date: To Be Confirmed For further information please contact: Ashleigh Stevens Admin Line Manager on 01392 406475 or ashleigh.stevens3@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting and unique opportunity has arisen for an Administrative Line Manager in the Oncology & Haematology department. The successful candidate will be accountable for the line management of the Oncology and Haematology admin team. They will need to have strong IT and administration skills, experience of PTL processes, along with driving change and improvements. They will have proven team lead experience. They will work closely with the Admin Services Manager, Clinical Leads and Team Leaders to provide a robust administration service and analysis of clinic utilisation, pathway management and other information as required by the team. They will be responsible for implementing process changes to improve the services and will also work closely with other Administrative Line Managers, Admin Services Managers, clinicians and Cluster Managers. Support and motivate the administrative workforce to focus on the needs and experience of our patients We are looking for someone outgoing, with a flexible approach to work, good problem solver and keen to get involved in improving patient services. The role may be challenging at times and a self-motivated individual would thrive in this position. Working Pattern: 37.5 hours per week. Monday to Friday, hours to be agreed Interview Date: Monday 18th November 2024 For further information please contact: Teresa Bosence, Admin Services Manager on 01392 406624 or via email teresa.bosence@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Our team is made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. They are organised problem solvers with strong attention to detail. Good IT and communication skills are a must. The working hours will be discussed at interview but they will be a total of 4 hours a day between Monday and Friday between the hours of 9am and 5pm. Working Pattern: Monday to Friday, 20 hours a week between the hours of 9am and 5pm. Shift pattern to be confirmed at interview Interview Date: To be confirmed For further information please contact: Jo Knight, Team Leader on joanneknight@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments. This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal. Comments from some of our current team: 'The role is varied, no two days are the same which keeps it interesting. It's nice to feel like you are helping the patients and making a difference and there is always something new to learn, especially in a service that is continually evolving.' As a team we always encourage and support personal and professional development, if this is something that interests you. If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: Monday to Friday, normal service hours are between 8am to 5pm. Interview Date: To be confirmed For further information please contact: Melanie Howland, Admin Line Manager on mhowland@nhs.net / 01392 403569 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen to join our friendly and busy department as a Clinical Secretary. Within this role you will work closely with the surgical team, consultants, junior doctors, matrons and nursing team supporting them with day to day administration tasks. We are looking for an enthusiastic and motivated individual to join the admin team based in Bowmoor House, Royal Devon and Exeter Hospital Wonford. As an individual we are looking for someone who enjoys working as part of a busy and vibrant team, who is able to prioritise their workload, and can remain calm under pressure. You will need to have excellent communication and interpersonal skills, proven experience in dealing with patients on the telephone. You will be flexible, proactive and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the ward duties. As a Team we are encouraging of personal and professional development, full training and support would be provided to help you learn and develop within this role. If you feel you would be suited to this role then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: Tuesday, Wednesday & Thursday 8am-4pm Interview Date: Wednesday 30th October 2024 For further information please contact: Matthew Trafford, Team Leader matthew.trafford@nhs.net or Charlotte Moore, Admin Line Manager - charlotte.moore29@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: This challenging post will offer you the opportunity to provide the administrative service across our busy Bramble Children's ward and Wynard Gynaecology Ward. This role encompasses working within the hospital setting whilst providing effective administration support within a multi-disciplinary team. You should be enthusiastic, hardworking and motivated and able to work independently and in pressurised situations. As a peripatetic ward clerk, you will be primarily covering Bramble Children's ward and Wynard Gynaecology Ward to ensure that all administration duties are performed to help support the clinical staff. You will provide administrative, clerical and receptionist services to patients and visitors calmly, sensitively and efficiently both on the telephone and in person you will be working as part of a team and in collaboration with others. You will liaise closely with nursing, therapy, medical and supporting services to provide an efficient and effective service for patients. You should be able to respond to changing priorities and have the ability to work under pressure and be an excellent team player. You will be computer literate and have experience of dealing with the general public. A good general education, proven experience in administration; a flexible can do attitude and the ability to use your own initiative. The successful candidate will have good interpersonal skills with the ability to communicate at all levels. Working Pattern: 30 hours per week,7.30am - 1.30pm Monday to Friday Interview Date: Thursday 7th November 2024 For further information please contact: Sue Browning, Admin Line Manager, on 01392 406519 or email susan.browning1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen to join our friendly and busy department as a Clinical Secretary. Within this role you will work closely with the ACE wards, Matrons and nursing team supporting them with day to day administration tasks. We are looking for an enthusiastic and motivated individual to join the admin team based at William Wright House, Royal Devon and Exeter Hospital Wonford. As an individual we are looking for someone who enjoys working as part of a busy and vibrant team, who is able to prioritise their workload, and can remain calm under pressure. You will need to have excellent communication and interpersonal skills, proven experience in dealing with service users on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the ward duties. As a Team we are encouraging of personal and professional development, full training and support would be provided to help you learn and develop within this role. If you feel you would be suited to this role then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. This position is fixed term for 12 months. Working Pattern: Monday - Friday, 37.5 hours Interview Date: To Be Confirmed For further information please contact: Ashleigh Stevens Admin Line Manager on 01392 406475 or ashleigh.stevens3@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for someone who enjoys working as part of a busy and vibrant team to join us as a Service Administrator/Medical Secretary. The successful candidate must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. You will have excellent communication and interpersonal skills, and proven experience on the telephone. You will be flexible and adaptable with excellent IT skills. Working Pattern: Monday to Friday 37.5 hours Interview Date: Thursday 31 October 2024 For further information please contact: Casey Bennett, Admin Line Manager on casey.bennett@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

ABOUT THE ROLEAs a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and a proven team member with good secretarial qualifications and/or experience. You will be working with a wide range of people and communicating with both patients and staff therefore empathy and patience is essential. Working Pattern: 37.5 hours per week. Monday to Friday. Interview Date: Tuesday 1st October 2024. Pay:The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Casey Bennett, Admin Line Manager on casey.bennett@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job Purpose The Call Referral Handlers within the First Response Service help to underpin all of our clinical activity, meaning this dedicated and enthusiastic 24/7 workforce is vital to the delivery ofa high standard of care. As the post holder will provide comprehensive administrative support to the service, there will be an expectation for them to be highly motivated, flexible and multi-skilled with excellent organisational expertise. The post holder will have a high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. The post holder will be required to answer telephone calls from Health Care Professionals, other specialised services, patients, care givers and others; taking mental health crisis referral information and accurately entering the data within electronic systems. The post holder will also at times be expected to share information with other professional disciplines such as the police in line with Data Protection Regulations. The post holder, with support from senior clinical staff will at times need to divert some calls directly to a clinician, waiting with them until there is clinical availability. The post holder will furthermore respond to telephone queries, requiring them to update electronic patient records, communicate with colleagues and redirect calls when required. The post holder will also need to meet deadlines, collate data and maintain standards relating toadministrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. The post holder will also be required to support with the general administration in the First Response Service within overarching guidelines and policies. Duties and Responsibilities Analytical and Judgemental Skills Action judgement involving facts or situations requiring administrative analysis Resolve problems relating to call diversions where appropriate Make judgements on how to respond to caller queries Keep appropriate records/information as and when required by the service for any audit purposes Provide statistical returns when required which may involve entering statistical data onto data bases Assess situations, identify and resolve potential problems within own skill set Refer and seek guidance on issues outside level of competency or authority to senior staff Proactively support cover arrangements in times of absence Planning and Organisational Skills Contribute to the smooth running of the service and systems including management ofgeneric email accounts, electronic filing systems and any other forms of correspondence Prioritise own tasks, exercising a degree of independence, initiative and judgement Deliver excellent levels of service by regularly assessing, problem solving and evaluating the nature of the work Escalate any concerns in a timely way to senior colleagues Implement any planned changes or actions Responsibility for Patient/Client Care, Treatment and Therapy Act as a principle point of contact for professional referrers to the service Provide non clinical advice and information to referrers/callers Maintain confidentiality of information at all times and comply with all aspects of the Data Protection Act Responsibility for Policy and Service Development Implementation Maintain and continue to improve knowledge and understanding of the Trust/Service including systems, policy and current issues, particularly to own area of work Adhere to all Trust and departmental policies and procedures relating to role Comply with local administrative procedures Participate in local review of administration services Responsibility for Finance, Equipment and Other Resources Maintain the safe keeping of Trust property Any concerns regarding misuse of Trust property shall be raised immediately with the Trust Counter Fraud Specialist Ensure the proper use of the Trust resources, such as stationary, telephone usage photocopying and other consumables used within the course of business Ensuring minimal waste and cost Suggest efficiency savings to more senior staff Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management The post holder has no managerial supervision responsibility but is expected to be a good example to other staff and use their experience to assist/guide new starter inductions Responsibility for Information Resources and Administrative Duties Produce confidential correspondence and reports Maintain efficient and effective electronic filing system/s Responsibility for ensuring accurate and up to date data is recorded onto electronic records systems at point of contact with the service Communicate with any other professionals as required regarding changes to information Any Other Specific Tasks Required Provide cover for colleagues when and where necessary Adherence to the principles of Duty of Candour regarding openness and transparency in day to day conduct and encourage the same behaviours within the wider organisation Adherence to Trust policy regarding the protection and use of personal information which provides guidance on the use of disclosure of information Meet requirements of Trust policies relating to the appropriate use of computer equipment and computer generated information Meet all other Trust policy requirements related to this role Communication and Working Relationship Skills Recognize the importance of effective communication as they can often be the first point of contact, representing the service Communicate clearly and effectively with professional referrers and other callers Communicate clearly and effectively with patients and carers Communicate clearly and effectively with team colleagues Develop and maintain strong working relationships with a range of stakeholders: GPs Police services Ambulance services Support services Health and social care professionals Patients Voluntary and independent sector agencies Others Administratively support clinicians who provide a 24/7 crisis mental health service Work within an environment that receives and makes a high volume of inbound and outbound calls Answer telephone calls into the First Response Service, aiming to achieve a positive stakeholder experience from all that use the service Take ownership of each call to ensure all required information is obtained and accurately recorded to include the registration of referrals in line with policy Communicate in a professional manner at all times Ensure high standards of customer service for all patients and staff that contact the service Handle any queries from Health Care Professionals/others Fully comply with both legal and local policies and procedures regarding confidentiality and employment practices Recognise peoples needs for alternative methods of communication and respond accordingly Communicate with clinical and non-clinical staff Effectively manage calls from potentially distressed referrers/ patients and carers; responding appropriately in a supportive, empathetic and courteous manner Escalate concerns to senior members of the team as appropriate Redirect calls when required, supporting the right time, right place principle Take messages as appropriate Respond to queries by email, as needed Accurately input complex and sensitive data relating to people who use the service onto electronic patient records system Document information in accordance with the Trusts record keeping standards Support the manager and team by ensuring that records are up to date on patient systems as required and that items are dealt with quickly and efficiently Support with the day-to-day administration of the service Competent in the use of Microsoft Office and bespoke packages relating to Trust informatics/patient electronic records to produce correspondence to maintain records, spreadsheets and databases Produce clear and accurate written correspondence Participate actively in the services training strategy, including mandatory training and other identified training necessary for this role Plan and organise work using own initiative whilst being able to work flexibly as a valuable member of the team Support members of the team in the induction and training of new starters to the service. Undertake any additional duties as appropriate and delegated by the Supervisor

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: Would you like the opportunity to work in a supportive team environment that provides the first point of contact for our medicine ward patients and visitors? If so, we would love to hear from you! Our Welcome Clerks provide a proactive and professional welcome to the RD&E on a ward or reception area, acting as the public face for the Trust. We currently consist of 16 medicine ward and General outpatient reception each housing a Medical Team consisting of Consultants, Doctors, Nurses, other Clinical members, Housekeepers and Domestics, all requiring excellent administrative support. There will also be opportunities for you to work alongside other Welcome Clerk colleagues through-out the trust. Ideally, you would have a background in customer services and/or administration, but more importantly, we are looking for candidates who are enthusiastic, dedicated and who wish to make a difference. We actively encourage informal chats or department visits. Working Pattern: Monday to Friday 08:00 to 16:00. Interview Date: To be confirmed. Pay:The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Julie Woolley, Ward Clerk Team Leader on 01392 403136 or 078384 438200, Juliewoolley@nhs.net or Winnie Orchard, Ward Clerk Team Leader on 01392 403136 or 07771885437, winifred.orchard@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: As Team Leader you will be responsible for the day-to-day supervision and management, including the production of rotas for our Ward Clerks working across the 7 surgical wards at the Royal Devon & Exeter Wonford site. You will need sound organisational skills as this dynamic role will keep you both challenged and busy. You must have excellent communication and interpersonal skills as you will be working alongside; ward consultants, doctors, matrons, nurses and admin staff. You will also be adaptable, reliable and be able to multi-task along with being an excellent team player. Working Pattern: 37.5 hours per week, Monday to Friday 07:30 - 15:30 Interview Date: Thursday 19th September 2024 Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Charlotte Moore, Admin Line Manager, on 01392 403742 or charlotte.moore29@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: Provide a professional, efficient and effective reception and appointment booking service to patients and visitors in accordance with Royal Devon University Healthcare NHS Foundation Trust policies and standards; Acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust Undertake general clerical duties Ensure all information is secure and confidentiality of information is maintained at all times Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy Ensure the professional image of the Trust is maintained at all times Working Pattern: 37.5 hours per week, Monday to Friday Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Helen Harvey, Team Leader, on helen.harvey8@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: An exciting opportunity has arisen to join the Oncology and Haematology Administrative Service as a Welcome Clerk. We are looking to recruit a professional individual who can provide efficient and effective administrative support to both the Reception or Ward areas. This is a varied role supporting the multi-disciplinary team across the specialities within Cancer Services. The post holder will be required to demonstrates strong administration and IT skills along with excellent communication skills. It is essential you remain calm under pressure and show empathy when dealing with patients and relatives who can be distressed. Excellent interpersonal skills and a desire to provide a patient focus service is paramount along with a flexible approach to work. If you are looking for a new challenge and the opportunity to positively improve the patient experience, this could be the role for you. Working Pattern: The working hours are 37.5 per week worked over 4 days currently between Monday and Friday 07:45 17:45 for 3 days and one day of 07:45 - 17:15, the day off will be negotiated with the Team Leader. There is an expectation to work some Bank Holidays and possibly a Saturday subject to the needs of the service. Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Kirstie Parnell, Team Leader, on 01392 404257 or kirstie.parnell@nhs.net or Sally Veale, Admin Line Manager, on 01392 404588 or sallyveale@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.