Total 1 Administrative / Clerical job vacancies in Alton, GU34 1AW

MAIN TASKS & RESPONSIBILITIES Service Delivery Provide an efficient reception service, greeting patients, public and all visitors as they arrive, dealing with enquiries promptly, acting as necessary and directing patients / relatives / carers accordingly, Provide a comprehensive clerical service to the Department, undertaking all relevant work-related tasks including retrieval, preparation and filing of patient information / data, arranging transport, booking appointments, correspondence, photocopying, emailing, distributing reports and letters according to the requirements of the service, where appropriate, Maintain systems and process to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate according to the agreed quality standard, Update patient information/data when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for patient information/data as required, filing diagnostic reports and essential documents in the appropriate place, Be able to use the required electronic systems for telephone calls, image transfers, correspondence, clinic management and the retrieval of results, as and when required. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients, Governance Establish and maintain effective communication, and confidentiality of information, Assist with the monitoring of standards, e.g. benchmarking, audit, and assist with the implementation of action plans to improve quality of services, Assist with the implementation of action plans, arising from risk reports/complaints, Ensure compliance with Trust policies, procedures and guidelines, taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.