We're hiring an Executive Administrative Assistant (EA). In this role, you will provide direct support to the SVP, Executive Director of Land O’Lakes Venture 37, and provide support across the C-Suite as a shared resource. As an EA you’ll work to proactively manage and prioritize the ever-changing flow of the executive office by performing a diverse range of complex, confidential and time-sensitive duties.

Essential Duties:

• Provides sophisticated calendar management that maintains the executive’s schedule, including day-to-day management and long-term management of meetings, projects, and priorities
• Provides central support & coordination across the C-suite for compliance tracking, invoice management, expenses, catering, office-supply management & work-orders.
• Arranges complex domestic and international travel coordinating pre-departure through arrival details
• Coordinates events ranging from small to complex in person, virtual, and hybrid events, understands meeting technology and has the technical savvy to support events 
• Coordinates preparation of meeting briefings including agenda, meeting materials, key talking points, and research as requested  
• Collaborates across the EA team and acts as backup support as needed
• Is willing to be pulled into projects outside the immediate job description, where administrative support is needed
• Meet business deadlines which may require occasional working after business hours and/or weekends

Knowledge, Skills and Abilities:

• Professional verbal and written communication
• Possess composure under pressure and demonstrate good decision-making skills
• Flexibility in changing work priorities at a moment’s notice
• Strong planning and organizational skills
• Driven to deliver work with the highest degree of accuracy
• Proactively identifies problems and works to resolve them before they escalate
• Advanced proficiency in Microsoft Suite of products (Outlook, Word, PowerPoint, Teams, Publisher etc.)
• Ability to maintain confidentiality

Experience required:

• High School diploma/GED or higher
• 7 or more years of administrative support; including at a VP/C-suite level
• Proficient in planning and booking international travel arrangements, including but not limited to visa management and in-country coordination of ground travel and accommodations

Preferred Experience and Education:

• Experience operating in a high-profile executive assistant position that interacts with all levels of management including senior executives
• Experience interacting with Board members
• Post-secondary education strongly desired

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.  

The Sr. Group Billing Clerk serves within a high volume financial shared services environment supporting an exciting collection of hotel properties across North America.  This team member supports the Group Billing team by serving as the first point of escalation for their questions, reviewing/auditing their work, and communicating directly with leaders at all levels at our hotel properties.  This team member also validates, organizes, and sends the final invoice for complex billing scenarios such as multi-property billing and unique billing requests.  This team member represents Loews as our Group Billing Concierge, providing expertise, problem resolution, and outstanding service levels to our valued group clients.  Timeliness and accuracy of the work performed by the Sr. Group Billing Clerk is critical as this is often the last impression a valuable group client will have of the hotel and brand.  Achievement of daily, weekly, and monthly excellence targets while delivering extraordinary customer service to our hotel teams and clients is of utmost importance.  The Sr. Group Billing Clerk reports to the Billing Services Manager.

Job Specific:

• Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.
• Uses hotel sales, financial, and property management systems to reconcile charges posted to group and catering master accounts.
• Calculates contractual concessions owed and adjusts accordingly in property management system.
• Researches and resolves missing or discrepant charges to ensure highest levels of billing accuracy.
• Compiles final invoice for hotel group and catering functions for timely delivery to clients and third party planners.
• Collaborates with other Billing Services and hotel team members to resolve guest billing disputes.
• Maintains strong relationships with hotel Finance, Sales, Catering, and Conference Services team members to ensure client needs are understood and met.
• Performs daily audit of department's financial transactions to ensure accuracy and compliance.
• Collaborates with Training Manager, STAR Trainers, and Billing Manager to maintain training environment focused on continuous improvement.
• Accountable for achievement of metrics and targets associated with the position.

General:

• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all training sessions and meetings
• Other duties as assigned

Qualifications:

Required

• Ability to work cooperatively with others.
• Ability to maintain confidentiality.
• Ability to read, write and speak English effectively.
• Ability to communicate effectively both written and verbally.
• Ability to work effectively, maintain composure and make decisions in stressful situations.
• Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines.
• Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel.
• Proficiency in windows-based computer programs to include e-mail, internet and word processing applications.
• Strong computer skills and ability to learn new computer applications.
• General knowledge of mathematics and accounting principles.

Preferred

• High School Diploma or GED equivalent
• Minimum 6 months service in Group Billing Clerk role
• 1-2 years customer-facing work experience in a hospitality or financial environment