Total 6 Junior Executive level Administrative / Clerical job vacancies in Hillingdon, UB8 3NN

To summarise, this role will provide clerical support to the R&I Department Professional Services team including co-ordination of diaries, planning meetings, circulation of papers Provide support with procurement orders. Systematic filing of documentation within the Trust electronic shared drive and the EDGE platform Assist with maintaining good communication both with the Trust and externally. The post holder will be a self-motivated individual with the ability to work flexibly within a team and work on own initiative, adaptable to change, making decisions where appropriate, with the ability to prioritise and organise own workload with some supervision. Commitment to team working and to have respect and consideration for the skills of others. Must be self-motivated to undertake continuing professional development (CPD). Key result Areas are; Liaising with Sponsors and Trials Units Uploading and maintaining filing electronically. Arranging appointments as necessary, to keep diaries up to date. Receiving sorting and distribution of external and internal post. Key Relationships are; R&I Professional Services team R&I delivery teams GHNHSFT support departments Estates Department (GMS) Creditor Payments (Gloucestershire Shared Services) Procurement (Gloucestershire Shared Services) Members of staff within Trials Units Partners within Gloucestershire Integrated Care System

The medical typist / admin assistant is responsible for: - Providing a comprehensive audio typing and administrative service to the medical staff and their supporting team. - Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records - Managing the mail for the unit. - Providing cover for colleagues in their absence to maintain service levels - Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians. - Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc. - Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

The medical typist / admin assistant is responsible for: - Providing a comprehensive audio typing and administrative service to the medical staff and their supporting team. - Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records - Managing the mail for the unit. - Providing cover for colleagues in their absence to maintain service levels - Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians. - Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc. - Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

To summarise, this role will provide administrative support to the R&I Department Senior Managers; Head of R&I Professional Service, Research Matron and the Academic Services Manager including co-ordination of diaries, planning meetings, circulation of papers Provide clerical support to the R&I Department Professional Services team including co-ordination of diaries, planning meetings, circulation of papers Provide support with procurement orders. Systematic filing of documentation within the Trust electronic shared drive and the EDGE platform Assist with maintaining good communication both with the Trust and externally. The post holder will be a self-motivated individual with the ability to work flexibly within a team and work on own initiative, adaptable to change, making decisions where appropriate, with the ability to prioritise and organise own workload with some supervision. Commitment to team working and to have respect and consideration for the skills of others. Must be self-motivated to undertake continuing professional development (CPD). Key result Areas are; Liaising with Sponsors and Trials Units Uploading and maintaining filing electronically. Arranging appointments as necessary, to keep diaries up to date. Receiving sorting and distribution of external and internal post. Key Relationships are; R&I Professional Services team R&I delivery teams GHNHSFT support departments Estates Department (GMS) Creditor Payments (Gloucestershire Shared Services) Procurement (Gloucestershire Shared Services) Members of staff within Trials Units Partners within Gloucestershire Integrated Care System

- Undertaking typing tasks as requested by the secretary supervisor or secretaries. - Filing clinic letters and reports into patient medical notes within the department (or this may be required to be done directly at Health Records in Gloucester or Cheltenham). - Managing the mail for the unit by opening and sorting incoming post, stuffing envelopes and sending out correspondence both internally and externally - Request and return notes on behalf of the department, including using the electronic tracer system - Taking/collecting urgent notes or requests to relevant departments in order to minimise delays - Clerical tasks as required i.e. faxing, photocopying, filing, answering the telephone, etc to support team members. - Comprehensive use of in-house patient administration system to check information on patients, outpatient appointments and results etc. - Responsible for chasing queries where patient contact details are incorrect - Undertaking collation tasks when required, such as photocopying and distributing meeting paperwork, making up clinical packs, etc - Undertake work when requested by the line manager or secretaries as well as prioritising workload appropriately - Communicate inter-departmentally with all levels of staff, MDT functions, GPs, patients and their relatives. - On the request from the lead coordinator you may be required to cover colleagues during absences/annual/sick leave etc. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Undertake any other appropriate duties, commensurate with the role as required at the request of your line manager.

Detailed job description and main responsibilities Main Tasks and Responsibilities: Provide a full PA service to the relevant team members including diary management, dealing with correspondence, telephone calls and enquiries, creating first draft responses to correspondence on behalf of the Division. Quickly and accurately solve issues raised via telephone and verbal messages from internal and external sources on behalf of the Division Ensure the smooth running of meetings chaired by, or on behalf of, the Division(s), including arranging meeting times and venues, collating agendas and papers for meetings, equipment and catering, ensuring that all participants are in receipt of appropriate documentation prior to the meeting, and taking accurate minutes at meetings as required. Maintain an efficient diary system for the Divisional leads, ensuring relevant papers are brought forward for their meetings and commitments. Be the point of contact and system lead for Euroking and birthrate plus (system used for maternity). You will be issuing passwords and have an understanding of the system for questions that may be raised. Ensuring that rota co-ordination for annual leave is recorded on the electronic staff record healthroster for the management team and support the service manager with the rotas for the medical rosters when needed. Maintain and review an efficient filing, bring forward and pending system, and establish any other necessary procedures to support the work of the Division. Manage incoming and outgoing mail (and if required, email) and delegate items, liaising with relevant senior managers. Have an in-depth understanding of the workload of, and initiatives within, the relevant Divisional management team in order to contribute to major projects. Meet with the quartet and senior service manager on a regular basis and assist in prioritising the workloads and key tasks as well as raising any areas for joint discussion. Create and critique documents and reports, offering suggestions as requested by the Division(s). Anticipate required actions, meetings etc to ensure a seamless service particularly in the absence of members of the Quartet. Cross cover and maintain a working knowledge of the planned care divisional PA role, and be able to provide cross-cover within the team as the needs of the service may require. Keep pace with IT developments and develop the technical skills and competencies to provide a fully effective PA service. Be the trust liaison and first point of contact As required Undertake other duties commensurate with this grade of post as required by the Division To view the main responsibility, please see the attached the Job Description and Person Specification