Total 3 Others level Administrative / Clerical job vacancies in L1 1JE

Administration duties specific to the role. Providing support as required e.g. typing, data input, scanning, telephone cover, generic inbox management, liaison with patients and colleagues, appointment and diary management, maintaining accurate records, reception cover and problem solving. The role may require contact with distressed and anxious patients; you will be provided with training and support to enable you to manage potentially challenging situations. For full details of the duties and criteria for the role please refer to the job description and person specification attached.

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STRATEGY, PERFORMANCE AND BUSINESS SOLUTIONS
Customer Services and Corporate Administration

Administrative Officer (Enterprise and Economic Growth)

35 hours per week
Permanent
£27,853 - £28,455 / £15.26 - £15.59 per hour (including Distant Islands Allowance)

We are looking for a motivated individual to take up the position of the Administrative Officer within the Enterprise and Economic Growth team embedded within the Economic Development team.

The successful candidate will provide all aspects of administrative support to the Economic Development team as required. This will include direct working with the team to support customer and client project work associated with the Council's economic development and community development fund, Business Gateway Service and other project and programme activities. The post holder will also work closely with the Team Manager, Business Support and Enterprise Manager to ensure a high level of business support is provided.

You will ideally already have experience of working as an effective team member within an administration team, have excellent administration and computer skills, ideally using Microsoft Office applications. In all cases you will need to be able to work under pressure to strict deadlines, use your own initiative, maintain confidentiality and be able to work unsupervised. We are looking for a good communicator and with excellent organisational skills as you will be part of a team liaising with a wide range of customers.

You should hold an SVQ level 3/HNC or equivalent level qualification in Business Studies/Administration or Accountancy (SCQF level 6) or, where the essential qualification is not held, a minimum of 3 years’ experience of working in a relevant administrative role is required.

This post is subject to Basic Disclosure Scotland clearance.

Prospective applicants are invited to discuss the post by contacting Gavin Barr, Economic Development Manager, telephone 07741121271 or by email gavin.barr@orkney.gov.uk or Wendy Pickles, Business Gateway Manager, telephone 01856 886666 or by email wendy.pickles@orkney.gov.uk or Melanie Slater, Service Manager - Customer Services and Corporate Administration, telephone 01856 873535 extension 3301 or by email melanie.slater@orkney.gov.uk.

Closing Date: Sunday 7 July 2024

Please note that interview expenses are not payable for this post

Proud member of the Disability Confident employer scheme

The post-holder should recognise the importance of effective communication within the team and will strive to: Maintain effective communication between teams At all times provide effective, confident and efficient administration service. To be responsible for the taking and production of any minutes of meetings as required. Answer and manage telephone calls from patients, relatives, members of the public, healthcare professionals and hospital departments. Prioritise and action incoming and outgoing mail, including email, internal and external correspondence with the timely distribution of mail to the relevant place. At all times the post holder will be dealing with matters of a highly confidential, sensitive and sometimes commercially sensitive nature. To provide effective, efficient and accurate diary management, at all times assessing the appropriateness of meeting timings and arrangements with the intent of improving productivity through effective time management. This will include planning for situations which are known and planning to re-prioritise work to accommodate unexpected situations and interruptions. To use email, electronic diaries, internet/intranet and the MS applications specifically Word, PowerPoint and Excel. Willing to train in the use of other applications and databases. Compilation of reports and presentations using the full range of Microsoft Office applications to strict timescales and deadlines to the care organisation teams to ensure this is achieved. This will involve keeping to deadlines to ensure information is available for key meetings. Provides, receives and manages information electronically, verbally or in writing which may be of a confidential or sensitive nature, which may involve individual, staff or patient matters or matters of commercial confidence.