Total 45 analyst job vacancies in Administrative / Clerical category in The United States of America

Digital Platform team provides leading infrastructure and platform capabilities to Singapore’s public healthcare sector. These capabilities enable our healthcare professionals to focus on transforming care for their patients and the public with digital access to their health records, healthcare transactions as well as empower individuals to take an active role in their health. By leveraging on Digital Platform, the public healthcare sector can also derive additional value through shared services and interconnectivity within the ecosystem.

Under Digital Platform, the teams work on multiple industry-leading digital initiatives and open up possibilities for public healthcare. This includes a consumer-focused technology backbone and the creation of an API economy that powers millions of transactions every month for multiple leading consumer health apps including HealthHub and OneNUHS. Other Smart Health initiatives include emerging telehealth technologies such as vital signs monitoring on-the-go and remotely, as well as automation of video consultation services leading to improved patient management. Robotic Process Automation (RPA), also managed by the team, frees up healthcare professionals to work on higher value-added tasks by automating repetitive processes.

This role involves the support and handling of the administration of Power Platform and essential to ensuring smooth day-to-day operations, monitoring platform performance, running of reports, and ensuring compliance with internal guardrails and best practices. Plays an important role in delivering high-quality service and support to various levels of internal users. Conducts technical and analytical work

• Manage the overall administration of Power Platform (including but not limited to Power Apps and Power Automate)

• Help guide teams to effective use of Power Platform

• Propose and run required reports for routine monitoring

• Ensure compliance with guardrails and other governance policies

• Understand business difficulties to provide solutions by applying problem-solving and decision-making skills

• Keep abreast of new technologies and be aware of industry standards, best practices, and trends

• Automate business processes with Power Apps and Power Automate

• Tertiary qualification in IT, Business or related disciplines

• Certifications in Power Platform

• Experience with M365 and cloud technologies will be an advantage

• Good professional written and verbal communication skills

• Ability to work independently, and cope in a dynamic environment

Digital Platform team provides leading infrastructure and platform capabilities to Singapore’s public healthcare sector. These capabilities enable our healthcare professionals to focus on transforming care for their patients and the public with digital access to their health records, healthcare transactions as well as empower individuals to take an active role in their health. By leveraging on Digital Platform, the public healthcare sector can also derive additional value through shared services and interconnectivity within the ecosystem.

Under Digital Platform, the teams work on multiple industry-leading digital initiatives and open up possibilities for public healthcare. This includes a consumer-focused technology backbone and the creation of an API economy that powers millions of transactions every month for multiple leading consumer health apps including HealthHub and OneNUHS. Other Smart Health initiatives include emerging telehealth technologies such as vital signs monitoring on-the-go and remotely, as well as automation of video consultation services leading to improved patient management. Robotic Process Automation (RPA), also managed by the team, frees up healthcare professionals to work on higher value-added tasks by automating repetitive processes.

This role involves the support and handling of the administration of Power Platform and essential to ensuring smooth day-to-day operations, monitoring platform performance, running of reports, and ensuring compliance with internal guardrails and best practices. Plays an important role in delivering high-quality service and support to various levels of internal users. Conducts technical and analytical work

• Manage the overall administration of Power Platform (including but not limited to Power Apps and Power Automate)

• Help guide teams to effective use of Power Platform

• Propose and run required reports for routine monitoring

• Ensure compliance with guardrails and other governance policies

• Understand business difficulties to provide solutions by applying problem-solving and decision-making skills

• Keep abreast of new technologies and be aware of industry standards, best practices, and trends

• Automate business processes with Power Apps and Power Automate

• Tertiary qualification in IT, Business or related disciplines

• Certifications in Power Platform

• Experience with M365 and cloud technologies will be an advantage

• Good professional written and verbal communication skills

• Ability to work independently, and cope in a dynamic environment

Roles and Responsibilities:

1. Experienced JIRA consultant having experience in the product and managing the entire lifecycle.
2. Act as the SPOC for JIRA with business and product owners to ensure the JIRA environment is maintained and solutions provided for the products.
3. Support in building of SOPs for the team members on the JIRA and the plugins.
4. Help develop training materials for the business and technical teams for the usage of JIRA.
5. Establish JIRA best practices and framework ensuring smooth services and management of the environment.
6. Plan for patching, upgrade and disaster recovery plans for the whole JIRA systems.

Technical Skills:

1. Having experience of JIRA administration along with associated products like Confluence, etc.
2. Experience on Jira Query Language (JQL).
3. Integration experience using APIs and act as POC for designing and implementation for any integration needs.
4. Having expertise in Automation for JIRA and ability to automate workflows.
5. Ensuring governance in Users, Roles, groups and projects is well established.
6. Experience in Agile, SCRUM methodologies to implement it in JIRA for the customer.
7. Maintain the high availability of JIRA instance for the end users.
8. Experience with Xray and Zephyr Scale for test and release management.
9. Experience in DevOps framework and tools for building CI/CD pipelines.
10. Knowledge of Software Development Life Cycle (SDLC), Project Management and Agile methodologies.
11. Experience or knowledge on EazyBI, YEST and UFT would be a plus.

Professional Skills:

1. Strong leadership skills and ability to connect with business users for requirement gathering.
2. Excellent command on communication including both written and verbal to interact with both technical and non-technical stakeholders.
3. Problem solving attitude and experience in handling complex issues.
4. Should have coaching and mentoring experience.
5. Able to suggest innovative ideas for provide solutions to the business users.

Certifications:

1. Atlassian Certified Professional Jira Administrator
2. Scrum Master and Product Owner certification(preferred)

Total Experience Expected: 06-08 years

Supporting ATFM system for MOT on GCC environment.

Candidate To be responsible for setting up and maintaining the infrastructure under GCC for the client. Also required to setup and maintain the integration for SAP SAC, Datasphere, Integration Suite. Expected to know Lamda scripting and setting up of CFT, SFTP etc

Must have: GCC environment, ATFM system, Azure/AWS, Windows/Linux OS SFTO,CFT Setup, Lamda scripting.

Good to have: SAP

ROLES & RESPONSIBILITIES:
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out
- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
- Handle ad hoc duties as required

REQUIREMENTS:
- Minimum 1 year of experience working in an administrative role
- Minimum education level: N levels subject to working experience
- Fast learner and good team player
- Demonstrates good communication skills and comfortable to work in a fast-paced environment
- Working/shift hours are 10am-10pm, 4 days a week
- Able to work rotating shift hours including weekends and public holidays

Onsite 100%,

Comfortable to work rotational shifts and on PH. Weekend allowance of $10 to $15 (TBC)

• Liaise with outlet leader on day-to-day store operations.

• Participate in manpower planning and manage staff scheduling

• Assist on leading continuous improvement initiatives and implement change through the use of lean principles

• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services

• Actively contribute to the successful implementation of marketing campaigns.

• Participate pre-opening initiatives for new outlets, overseeing staff scheduling and coordinating relevant training for store personnel.

• Conduct regular store inspections, identifying issues, crafting improvement plans, and ensuring their effective execution.

• Supporting FOH and BOH operations

• Other Ad-hoc duties as assigned

• Reseach & Development

Requirement:

• 4 years of experience in handing Administration activities

• Ready to work from office

• Extend the working as per business requirement

• Ability to work independently, multi-tasking abilities

• Knowledge of MS office (especially Excel & Power Point)

• Good communication & analytical skills

Job Description:

General Administration and Facility Management:

• Admin Executive.
Requirement:

• 3-4 years of experience in handing Administration activities.
• Ready to work from office.
• Extend the working as per business requirement.
• Ability to work independently, multi-tasking abilities.
• Knowledge of MS office (especially Excel & Power Point) 
• Good communication & analytical skills.

Job Description

Travel –

• Assist employees in Visa process. (Appointment, Documentations, Form filling etc.)
• Domestic and International travel arrangement such as flight booking, Hotel booking, Cab booking.

General Administration and Facility Management

• Facility upkeep- housekeeping mgmt., Security, day to day maintenance, Coordination with building manager, external vendor, meeting room booking etc.
• End to End support for Event management.
• Maintenance of various systems such as CCTV, Access control etc.

Procurement

• Creation of PR in SAP.
• Creation of SRN.

Transport Management

• Responsible for monitoring day to day employee transport services.
• Coordination with Transport vendors
• Ensure routing of cabs as per the employee’s schedule and location.
• Optimize the routes and increase vehicle utilization.

Job Descriptions:

Provide AML/CFT expertise in:

• Reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,
• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention,
• Recommend and provide risk mitigating plan for senior management consideration,
• Implement effective risk mitigating actions/plans for CFS as part of the team’s risk management activities.

Key learnings and responsibilities include 1 or more of the following AML/CFT control and risk mitigation activities:

• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Customers and internal stakeholder engagement on request of information and documents,
• Exit and closure of customer banking relationships,
• Activities progress tracking through MIS update and reporting,
• Provide AML advisory support to internal stakeholders where required.
• On demand risk management projects and activities, including optimisation, Risk Prioritisation Approach and AI RegTech initiatives.

Period:

• 3 to 4 months

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• up to $3000

Job Requirements:

• Degree/Diploma/GCR ‘A’ level holders
• Appreciation or willingness to learn/pick up in financial crime AML/CDD/CFT/Sanctions concepts, typologies and red flags with demonstratable work experience in Financial Crime Compliance
• Able to thrive in a fast-paced environment
• Multitasking skillset to manage and track the large volume of reviews and output arising from analytics triggers
• Details oriented and able to manage the processes and results which are subject to auditable checks by internal audit and regulators.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• About 3 to 10 years of experience in market analysis or a related role, with a proven track record of leading market research and providing strategic insights.
• Working knowledge of broader commodity markets (Crude, Gasoline, Distillates)
• Strong analytical and quantitative skills, with expertise in market modeling and forecasting.

Our client is a renowned and global energy trading MNC which is a market leader in its field. An opportunity now arises for an experienced fleet analyst with relevant freight analytics and research exp to join its shipping team.

For this role, you are in the Research / Trading Department. You will report to the Global Head of Research (based in Singapore) with a dotted line to the Head of the business.

Responsibilities:

• develop market fundamentals, short/medium term supply/demand analysis, and trader support for the trading function globally – with primary focus on Asia Pacific analysis for Middle Distillates products
• provide support for ship and cargo tracking for Asia region
• provide support to ad-hoc projects and analysis around market fundamentals to support trade ideas.
• work closely with trading team to develop outlook of market trends, incorporate downtime, seasonal cycles, macroeconomic variables and utilizing import/export data to ensure model accuracy
• demonstrate and develop strong understanding of commodity pricing, including location spreads, time spreads, crack spreads, commodity spreads, forward curves and seasonality
• communicate external and internal market views to assist traders with successful implementation of trading strategies
• understand/communicate geopolitical and regulatory events/factors which may impact price movements
• provide support to information gathering process and developing presentation packages as needed.
• drive improvement of existing forecast models and developing new models for commercial outcomes.

Skills:

• Strong analytical and quantitative skills, with expertise in market modeling and forecasting.
• Excellent communication and presentation skills, with the ability to convey complex information clearly.
• Proficiency in data analysis tools and software (e.g., Excel, Power BI, Tableau).
• Strong understanding of the energy sector and market dynamics.
• Working knowledge of broader commodity markets (Crude, Gasoline, Distillates)
• Working knowledge of refining/petrochemicals

Personal Attributes:

• Strategic thinker with a proactive approach to problem-solving.
• Strong leadership and team collaboration skills.
• Detail-oriented with a high level of accuracy in data analysis.

Qualifications:

• Education: Bachelor’s degree in business, Economics, Finance, or a related field. An MBA or advanced degree is preferred.
• Experience: About 3 to 10 years of experience in market analysis or a related role, with a proven track record of leading market research and providing strategic insights.

Additional Information:

• Occasional travel may be required.
• The role may involve working with confidential and sensitive information.
• For this MNC, it is a 100% work from office arrangement. The office is based in town.

Selling pts:

• The co is a top-notch brand name that is highly respected in the industry
• The co offers a global MNC culture. It also offers attractive var bonus and benefits for the employees

To apply, pl send your cv in word doc to resume@cap-cg.com. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 13 September 2024

Responsibilities:

• Assist with trade bookings in Murex, amendments, restructuring.
• Assist with P&L reports, risk reports, fund onboarding.
• Assist with digital platform and system automation testing, integration, and operations.
• Assist on ad-hoc desk automation tasks.
• Work closely with operations, structuring desks and finance team for day-to-day process.

Requirement:

• Bachelor’s Degree in Banking, Finance or in related majors.
• Good to have experience in Trade Analyst or similar role.
• Must have experience working in Murex.
• Good to have programming experience in Python or VBA.
• Able to work in a fast-paced and demanding environment.
• Good to have basic finance product knowledge.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

• About 3 to 10 years of experience in market analysis or a related role, with a proven track record of leading market research and providing strategic insights.
• Working knowledge of broader commodity markets (Crude, Gasoline, Distillates)
• Strong analytical and quantitative skills, with expertise in market modeling and forecasting.

Our client is a renowned and global energy trading MNC which is a market leader in its field. An opportunity now arises for an experienced fleet analyst with relevant freight analytics and research exp to join its shipping team.

For this role, you are in the Research / Trading Department. You will report to the Global Head of Research (based in Singapore) with a dotted line to the Head of the business.

Responsibilities:

• develop market fundamentals, short/medium term supply/demand analysis, and trader support for the trading function globally – with primary focus on Asia Pacific analysis for Middle Distillates products
• provide support for ship and cargo tracking for Asia region
• provide support to ad-hoc projects and analysis around market fundamentals to support trade ideas.
• work closely with trading team to develop outlook of market trends, incorporate downtime, seasonal cycles, macroeconomic variables and utilizing import/export data to ensure model accuracy
• demonstrate and develop strong understanding of commodity pricing, including location spreads, time spreads, crack spreads, commodity spreads, forward curves and seasonality
• communicate external and internal market views to assist traders with successful implementation of trading strategies
• understand/communicate geopolitical and regulatory events/factors which may impact price movements
• provide support to information gathering process and developing presentation packages as needed.
• drive improvement of existing forecast models and developing new models for commercial outcomes.

Skills:

• Strong analytical and quantitative skills, with expertise in market modeling and forecasting.
• Excellent communication and presentation skills, with the ability to convey complex information clearly.
• Proficiency in data analysis tools and software (e.g., Excel, Power BI, Tableau).
• Strong understanding of the energy sector and market dynamics.
• Working knowledge of broader commodity markets (Crude, Gasoline, Distillates)
• Working knowledge of refining/petrochemicals

Personal Attributes:

• Strategic thinker with a proactive approach to problem-solving.
• Strong leadership and team collaboration skills.
• Detail-oriented with a high level of accuracy in data analysis.

Qualifications:

• Education: Bachelor’s degree in business, Economics, Finance, or a related field. An MBA or advanced degree is preferred.
• Experience: About 3 to 10 years of experience in market analysis or a related role, with a proven track record of leading market research and providing strategic insights.

Additional Information:

• Occasional travel may be required.
• The role may involve working with confidential and sensitive information.
• For this MNC, it is a 100% work from office arrangement. The office is based in town.

Selling pts:

• The co is a top-notch brand name that is highly respected in the industry
• The co offers a global MNC culture. It also offers attractive var bonus and benefits for the employees

To apply, pl send your cv in word doc to resume@cap-cg.com. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 3 September 2024

• Has experience covering 3 areas: 1) financial accounting operations, 2) FP&A and 3) process change/improvement project experience
• Has some experience of drive finance/accounting projects, provide new insights and bring about process changes within the finance function.
• A 24-months contract role offering 2 months completion bonus at 12 months for a candidate who meets the set KPIs. The benefits extended are also similar to that given to perm staff.

Our client is a top notch and international management consulting MNC. It is based in town (within 5 min walk from the City Hall MRT station) and the co also offers flexi work arrangements.

This is a 24-months contract role offering 2 months completion bonus at the end of each yr if the cand meets the set KPIs. The benefits extended to this cand are also similar to that given to perm staff. For this role, you are part of the finance team and will cover the following functions:

End-to-end Finance support for Client Projects

• Prepare and support project pricing
• Support RFP submissions (Requests For Proposal)
• Review contracts for key commercial terms and assess tax implications/risks
• Ensure timely and accurate revenue recognition
• Work closely with other Bain offices on revenue transfers for cross office staffing
• Assist project management by providing data and analysis for decision making
• Work with project leadership to issue invoices, monitor AR and manage collections
• Support on revenue and other business-related reporting (KPI’s, management decks)

Financial Accounting & Compliance

• Support the monthly and year-end closing activities (financial and management aspects) across markets, ensuring accuracy and timeliness
• Support year-end audits, managing and coordinating audit processes, liaising with external auditors, and ensuring compliance with regulatory requirements
• Review/reconcile financial and management numbers for accuracy, suggesting course of action if any adjustments are needed
• Review and ensure timely and accurate filing of GST/VAT/SST returns, including reconciliation of related accounts
• Work with internal/external tax team on tax audits, tax refund process, includes preparing supporting documentation, resolving issues/discrepancies from tax office, monitoring progress, and updating leadership
• Support the team on payroll related matters

Processes and Improvements

• Critically review current processes, suggest improvements, and collaboratively implement improvements
• Undertake and support adhoc projects, working alongside the team to implement changes while managing stakeholders

Background requirements:

• A Bachelor's degree in accounting with minimum of 7-10 years of relevant post-qualification experience (background in audit & assurance preferred)
• Has experience covering 3 areas: 1) financial accounting operations, 2) FP&A and 3) process change/improvement project experience
• Has some experience of drive finance/accounting projects, provide new insights and bring about process changes within the finance function.
• Track record of delivering work on-time and zero defect; experience in a multi-geography/currency context preferred within a MNC environment
• Ability to analyze financial data and think critically
• Excellent English communication skills (written and verbal), ability to effectively communicate accounting information, policies, and/or procedures
• Strong systems proficiency in Excel to synthesize data
• Ability to understand concepts and data flows while offering opinions and ideas for improvement
• Ability to learn financial systems and reporting tools (e.g., SAP, Workday, Tableau)
• Meticulous and capable of working multiple projects independently and as a team
• Flexible and adaptable to change with a passion for results
• An ethical individual that acts with high levels of integrity at all times
• Able to commit to a 2-year contract assignment
• Ability to thrive in a fast paced and dynamic work environment
• Very team based. Hands-on, committed, professional with strong stakeholder management skills

To apply, pl send your cv in word doc to resume@cap-cg.com. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 11 June2024

Job Description

• Review and evaluate personal banking credit facility applications submitted by the various business units, including but not limited to credit cards, housing loans, premium financing loans etc. Ensure that credit applications submitted are in line with the Bank's credit guidelines and regulatory requirements.
• Approve personal banking credit facility applications within delegated approval authority. Review and submit for higher level approval if necessary.
• Contribute to the Bank's review and revision of various credit policies and procedures, and assist in the risk review of various business initiatives.
• Perform loan portfolio monitoring and reviews, identify risk areas and propose mitigating measures to discuss with business departments.
• Participate in user requirements gathering and system enhancement projects, as well as User Acceptance Testing.
• Complete other assigned works by the department.

Job Requirement

• Bachelor degree or above (finance, economics or related majors), familiar with personal banking credit products and relevant regulatory requirements.
• 3 years’ experience of credit analysis on personal banking products is preferred
• Strong credit risk analysis and data analysis abilities.
• Possess strong communication skills and demonstrate responsibility and ability to work in teams.
• Effectively bilingual in English and Chinese so as to communicate with Chinese-Speaking counterparts in head office.

Responsibilities

• Timely submission of periodic and ad-hoc leasing reports, management reports, budgetary controls, and budgeting.
• System security controls and administration, managing data integrity and updates, and carrying out IT-enabled initiatives to support workflow.
• Centralization, standardization, and maintenance of manuals, templates, reports, forms, letters, and legal documents to meet service quality standards.
• Assisting and supporting the review of internal and inter-department workflow, policy formulation, staff orientation programs, and liaising with auditors, lawyers, and external parties when necessary.
• Assisting in managing system-level space requirement
• Assisting the manager in communicating leasing duties to staff, providing feedback on process and system improvements.
• Lead or assist in budgeting, forecasting and valuation exercises
• Monitor operational and financial performance of portfolio assets
• Formulate the asset business plans to enhance the value of portfolio assets
• Carry out market research, competitors’ analysis and data analysis to generate insights
• Prepare management reports and performance updates for key stakeholders
• Drive new initiatives to create value and future-proof our business

Period

• 2 Year Contracts

Location

• Tanjong Pagar

Salary

• Up to $5,400

Working Hours

• Monday to Friday, 8.30am to 6pm

Requirements

• Degree/Diploma in Accounting/Business/Real Estate, with at least 2 years' relevant work experience with a strong focus on real estate reporting (including financial analysis), management reporting, policy formulation, documentation, processes, and procedures.
• Highly numerate with sharp analytical, research and problem-solving skills and strong attention to details with sound quantitative skills and a strong foundation in financial analysis
• A good working knowledge of real estate practices and documents will be an added advantage.
• IT-savvy with proficiency in MS Office applications.
• Good analytical skills, dedicated, service-oriented team player with good initiative, meticulousness, and multitasking ability to work under pressure to meet tight deadlines.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We are looking for a monetisation-focused Ad Product Quality Analyst to join our Business Operations team. As a member of the Ad Product Quality team, you will be responsible for growing Snapchat’s advertising business by identifying opportunities to improve the quality of our current or future monetization product offerings. You will serve as the voice of our customers by bringing product expertise and a specific understanding of the challenges our advertisers face to cross-functional partners across Engineering, Product, Sales, and Support teams.

What you'll do:

• Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ads platform. Support key advertising partners with overcoming technical challenges faced when onboarding, activating, or delivering ROI on the platform
• Perform pre-release QA and UAT to ensure product releases and updates work as intended and do not disrupt the customer experience
• Write technical product and process documentation, organize training sessions, and design workflows that prepare supporting teams for new product releases
• Derive quantitative and qualitative insights into ads products usage, systems stability, and the customer experience. Produce trend analyses of common customer pain points coupled with actionable recommendations for addressing them
• Maintain a backlog of software bugs and product improvements, and serve as a customer advocate as you prioritize with Product and Engineering teams
• Partner with our Product Marketing and Sales teams to collect customer feedback and identify opportunities to improve our products

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, Marketing, Advertising or related areas of study, or full stack coding bootcamp certification, or equivalent industry experience
• 4+ years work experience in digital advertising operations or analytics or related field

Preferred Qualifications:

• Strong analytical skills, with demonstrable experience working with large data sets to solve business problems
• Understanding of programmatic ad buying and auction marketplace dynamics; ability to draw inferences into how macro-level trends impact advertisers on a micro scale
• Advanced SQL Ability - write new SQL queries referencing multiple large data sets for use in solving customer problems
• Advanced Javascript/HTML5/CSS3/Python skills for troubleshooting complex issues with advertiser integrations with our platform
• Advanced understanding of APIs and server integrations
• Mastery of tracking pixels and third-party measurement of digital advertising campaigns
• Experience working with Mobile Measurement Partners (MMPs); deep industry knowledge of attribution modeling for mobile app install advertising
• Strong analytical skills, with demonstrable experience working with large data sets to solve business problems, and providing practical business insights via data visualization software (Looker, Tableau, etc.)
• Proficient in use of G Suite software (Gmail, Google Docs, Google Sheets, etc.)
• Excellent verbal and written communication skills with high attention to detail
• Proven project management skills, identifying problems areas, designing solutions, and driving them to completion

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office at least 80% of the time (an average of 4 days per week).

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!