What's involved with this role: Title: Temporary Business Support Officer/ Admin - Note TakingJob Ref: Bristol 5255662Pay.....
What's involved with this role:
Title: Temporary Business Support Officer/ Admin - Note Taking
Job Ref: Bristol 5255662
Pay Rate: £13.93 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
Role Length: This opening assignment is for 2-3 months
City: BRISTOL
Standard DBS disclosure required
Meetings are in person at various BCC sites in Bristol, so candidates will need to be flexible and be able to either drive or use public transport.
Normally there is one conference a day either morning or afternoon after which the candidate will write up notes. Some conferences will be shorter and on some occasions, may ask candidates to cover two conferences in a day, but will allow necessary time for writing up notes.
Candidates should be aware that the conferences deal with difficult conversations and should have the skills needed to note take and resilience to sensitive and sometimes distressing information.
The role is a Business Support Officer to support notetaking in Safeguarding Children’s Case Conferences, Adult Safeguarding meetings, Fostering Panel and support to Disabled Colleague's Network.
Key Responsibilities:
Provide a range of business support services for one or more service areas, taking ownership and responsibility.
Make real time service decisions in response to operational issues in line with local procedures and established guidance.
Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
Prepare and provide documentation and information.
Check service delivery and processes are in line with local guidance and legislation.
Communicate effectively with colleagues, senior management, internal customers and external agencies.
Qualifications:
Relevant level 3 qualification e.g. NVQ level 3, BTEC, relevant A levels etc. and/or able to demonstrate equivalent knowledge and understanding through experience.
Knowledge:
Working knowledge of business support systems and procedures.
Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of developing effective business support systems and procedures - desirable
Skills & Abilities:
Good literacy and numeracy skills.
Minute taking skills.
Good time management skills and the ability to prioritise a diverse workload.
Interpersonal skills with the ability to communicate clearly and concisely in ways that promote understanding including the ability to converse with citizens and provide advice in accurate spoken English, or through a BSL interpreter
Able to work well as part of a team by communicating effectively with colleagues and have a willingness to assist where needed.
Ability to deliver work to agreed targets and standards.
Ability to solve problems and to make balanced decisions in relation to own work area.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Clients are generally looking for candidates who are local to/or who can commute easily to the place of work. It will help your application if your CV states in broad terms where you reside - no need for a full address.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
ALD
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Job Ref: Bristol 5255662
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
