Total 2 job vacancies by HIJOBS

Lochaber Hope seeks to employ a full time Reception Admin person (35 hours per week) to manage the day to day running of reception; speak with prospective clients to signpost and register them for Mentoring or Counselling; and provide administration support for our Mentoring and Counselling Teams.

As the initial person clients will speak with here at Lochaber Hope, a suitable candidate will be dedicated and passionate about supporting our community, while maintaining the values of Lochaber Hope. Ideally, they will be compassionate and able to listen, resourceful, and be able to meet people where they are with genuine care and consideration for their needs. Adoption of a non-judgemental approach will be essential as you will be working alongside a wide variety of different clients from all different backgrounds. Confidentiality, setting and maintaining boundaries are also essential to this role.

Key skills required for the role are organisation and time management as this person will be responsible for ensuring bookings for clients are effectively managed. Knowledge of Microsoft systems is needed, and although the successful candidate will be trained on internal client management software, a good level of computer literacy is required for the role.

Working collaboratively within a small team, the successful candidate will use their initiative, this person will be expected to have a flexible, proactive and ‘can-do’ attitude; using their organisational and time management skills to problem solve accordingly.

Due to the nature of the role, this position will not be offered part-time or in a job-share capacity.

Please note that there will be rolling interviews and applications for this role may close early should we find a suitable person for the position.

Role and Responsibilities of the Personal Assistant

• Diary management.

• Assist with arrangements for events – this may include venue research and bookings; compiling and managing guest-lists; liaising with suppliers; and providing on-the-day event support as required.

• Open, handle and action email, post and social media enquiries. Respond to enquiries by telephone, email, and social media, passing on queries to other team members/the MP as appropriate.

• Provide administrative support in relation to the MPs’ expenses scheme via IPSA Online.

• Handle administrative arrangements for meetings with members of the public/MP surgeries.

• Provide administrative support for Angus with his business and charity interests

· Photocopying, filing, record-keeping and typing correspondence.

• Engage professionally and with care and integrity with members of the public, through a variety of methods.

• Exposure to complex cases.

• Assist in the compilation of briefing packs and the writing of speeches.

• Assist in the updating of social media on request.

• Efficient data and file management to ensure the office complies with the data protection legislation.

• Minute taking.

• Database management using office software to handle administrative cases.