It’s an exciting time to join our Claims Technical and Central Services team here at AXA. We’re looking for a Claims Audit Manage.....
It’s an exciting time to join our Claims Technical and Central Services team here at AXA. We’re looking for a Claims Audit Manager to join us based at any of our Claims sites. You will deliver Claims audit oversight through the leadership of audit activity and the teams performing this, to provide stakeholders with an objective view of the effectiveness of AXA claims internal control framework / supplier external control environment. Oversight will be of both internal and external audit within Retail and Commercial Claims. This is a collaborative role linking in with multiple Claims teams and external business areas, so excellent stakeholder management and interpersonal skills are key to successful deliveries, together with being an influential leader to the Audit Team.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
Lead, motivate, manage and direct a team of 13 Auditors/Senior Auditors to deliver effective audit oversight that adds value to AXA Insurance Claims.
Lead the delivery of audit reviews across AXA Insurance Claims (internal) and 3rd parties and suppliers (external) in accordance with the annual review plan and to agreed targets and quality standards, including issue and action tracking processes, de-brief to senior staff on control gaps, and the production of accurate, timely and well-presented reports.
Develop and maintain systems and processes necessary for the efficient and timely delivery of audit reviews – including continuous improvement in approach.
Management of action tracking processes where issues are identified ensuring that regular updates are provided to senior management, and reported to key committees (CRC), as required. This will include pro-actively driving the closure of any outstanding issues, working with colleagues and business action owners on an ongoing basis.
Develop and maintain a good working knowledge of the risk and control environment within AXA, and how this may be impacted by future internal and external developments, recommending any changes to the audit plans and/or approach to reflect the changing risk profile.
Develop and maintain good working relationships with Claims business areas, championing an internal control culture and gaining commitment from the business to address any risk control gaps identified during audit reviews.
Contribute to the production of any management reporting in relation to the audit reviews including identifying key themes.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
