Total 1,975 job vacancies in Norwich, NR4 7UY

Crematorium Administrator

38.33 hours per week, Monday to Friday 9am - 5pm

Location: Earlham Crematorium, Norwich

Salary: £24,316.55 per annum (£12.20 per hour)

Join us in ensuring every goodbye is dignified and meaningful.

#DignifiedCareers #WorkingwithDignity

Our Administrators, play a pivotal role in maintaining the seamless operation of our services for families in need. They ensure accurate completion of all administrative duties throughout our branches, assist in addressing client inquiries via phone and email and manage sensitive documentation with utmost care.

We are seeking individuals who love to deliver an excellent client service, are highly detail-orientated, and grasp the importance of following best practices and compliance procedures.

Here is what a typical day could look like for you:

• Manage various administrative tasks which include, the accurate processing of sensitive information and legal documentation in regard to cremation and burial paperwork.
• Communicating regularly with clients through all avenues be it email, face-to-face and telephone as well as preparing letters.
• Coordinate with Funeral Directors, Ministers, and families to ensure specific service requests are accurately recorded.
• Compile financial data accurately such as branch inventory, credit control metrics and petty cash transactions, for weekly reporting to management and Head Office.
• Whilst the above duties will be a main part of your role, our teams work collaboratively, therefore you will be upskilled in other duties across our Crematorium Teams.
• We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area when required based on operational needs.

This role will suit someone who:

• Exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
• Emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.
• Proficiency in basic computer skills and office software.
• A key team player who enjoys working collaboratively with others and contributing to a positive working environment.

What we provide to you:

• Annual salary of £24,316.55.
• 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2.
• Free On-Site/Street Parking.
• Access to our internal apprentice & personal development schemes.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Mechanical Maintenance Assistant
Norfolk & Norwich University Hospital, NR4 7UY
Full time, Permanent (37.5 hours per week)
Salary: £23,200.32
- £27,389.71 depending on experience, plus Serco benefits.Monday to Friday 08:00AM – 16:00PM

Here at Serco, we are looking for an experienced maintenance assistant to join our team at Norfolk and Norwich University Hospital. Norfolk & Norwich University Hospital puts its patients at the heart of everything they do. The Hospital cares for the people of Norfolk, north Suffolk and further afield, providing almost one million out-patient appointments, day case procedures and in-patient admissions every year. The hospital has 1,200 beds and state of the art facilities and works closely with the University of East Anglia to train health professionals and have a strong focus on research. We are offering a unique opportunity to work in a diverse engineering environment providing a wide scope for development of skills and knowledge.

Reporting into the Engineering Supervisors you will be part of the engineering team providing electrical, mechanical and building maintenance across the Norfolk and Norwich University Hospital site as part of Serco’s Hard FM estates service to the NHS.

Main Accountabilities:

The post holder will ensure that the hospitals’ building, fabric, plant, electrical and mechanical services and equipment are maintained to a high standard and ensure their continued safety, efficiency and reliability. You will undertake electrical, mechanical and building planned preventative maintenance as well as first response to carry out minor repairs. This will typically include:


- Fire alarm testing.
- Lamp replacement and light cleaning.
- Emergency light testing.
- Replacement of nurse call leads and emergency pull chords.
- Fire sprinkler testing.
- Medical Gas routine testing.
- Assist with lift entrapment.
- Boiler safety checks to include chemical dosage checks.
- Ventilation grille cleaning.
- Water safety to include temperature monitoring, water sampling, TMV servicing etc.
- Repair leaking taps.
- Meter readings.
- Fire extinguisher checks.
- Replacement of fixtures and fittings.
- Involvement in planned Operating Theatre maintenance work.


What you’ll need to do the role:

To be considered for this role you will need to be able to demonstrate previous experience in a similar maintenance role and working within a large complex service organisation. It is preferable that you have knowledge of building and engineering trades as this will be an advantage. You will need to demonstrate a professional approach, strong awareness to health & safety, good communication and customer service skills and be able to work well in high pressure situations.

For an informal chat please contact:
Mark Speller, Engineering Manager Mechanical 01603 641140
Adam Taylor, Deputy Engineering Manager Mechanical on 01603 646782

Why Serco?

Meaningful and vital work: Working within a Hospital at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.


What we offer


- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution


All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Proud member of the Disability Confident employer scheme

L2 SEN Teaching Assistant Location: Quidenham, Norwich, NR16 2NZ Actual salary: £21,709.61 - £22,388.59 dependent on experience. Hourly rate: £12.15 - £12.53 per hour Hours: 40 hours per week - Term Time only - Monday - Friday - 8.30am - 4.30pm (5pm on Thursday, extra half hour taken off on another day) Aurora White House School We’re currently looking for a Level 2 Teaching Assistant to join our school. You will be working along side the teacher and therapy teams to create an enabling environment and supporting students to actively engage with their social and academic environment. Part of the Aurora Group, Aurora White House School in Quidenham, Norwich provides day placements for students aged 6 to 11 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning. With small classes, typically 7 children and a minimum of 3 staff per class you can focus on the needs of each student. There is a full clinical team onsite to support at all times and you will have the support of an experienced and stable SLT.The Role: The purpose of the Teaching Assistant is to support the children with their learning and care whilst in school and other settings. As well as developing and delivering personalised learning, you will work with colleagues to support pupils with their daily routines, transitions and positive behaviour management. A tailored approach to the individual child ensures that every student has the opportunity to reach their full potential in a caring and safe environment. The Teaching Assistant will need to support the Class Teacher with the day to day running of the class. This is an exciting opportunity to develop your career whilst you help shape and develop our provision to achieve this. Key Duties: To establish a warm, caring and supportive relationship with pupils in order to support them feeling safe and enabling them to enjoy and learn during their time at the School. To promote and encourage independence and personal development in pupils and maintain high expectations of behaviour at all times. To contribute to providing high quality, challenging and differentiated educational activities and experiences through supporting the teaching of a broad and balanced curriculum aiming at pupils achieving their full potential in all areas of learning. Support the Class Teacher in all areas of the day to day running of the class To respond to the varying and changing needs of the school and adapt to any task presented to achieve the smooth running of the school. To promote pupils’ cognitive, social, emotional, behavioural, physical development and spiritual well-being. Demonstrate a proven ability to work collaboratively within a multi-professional team.
Skills and Qualifications GCSE Maths and English qualification minimum Grade 4 or equivalent is essential. Level 2 - 3 Teaching Assistant Qualification (or working towards). Understanding of the Safeguarding principles and Child Protection procedures. Knowledge and experience of pupils with SEMH, ASD. Due to the location of the school, candidates must hold a full UK driving licence and have access to their own vehicle.Benefits and Additional InformationBe part of our successful team and also benefit from a generous package that includes: Life assurance Enhance Pension SchemeFree lunches when workingFree onsite parking Perkbox - offering high street discounts Employee assistance programme Car lease scheme Fully funded training and qualifications Bike to work scheme Family Swim Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many moreHow to Apply:To apply: Please complete the full attached application form Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.
The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Early Help & Attendance Officer and Deputy DSLLocation: Quidenham, Norwich, NR16 2NZ
Contract Type: Permanent
Hours: Full Time, 40 hours per week, Term time only
Hourly Rate: £14.00 - £15.28
Actual Salary: £25,015.19 - £27,302.29 per year dependant on experience
Closing Date: 12noon 13/12/24
Interviews: W/C 16th Dec
Aurora White House School and Aurora Eccles School
Part of the Aurora Group, Aurora White House School and Aurora Eccles School in Quidenham, Norwich are looking for a Early Help & Attendance Officer and Deputy DSL The schools provide day placements for students aged 6 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
Main Purpose of the Role:
To work within our Engagement Team, supporting the teaching staff in their work with students aged 7 to 16 years with communication and associated difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
To promote positive attitudes by students and families towards education and to ensure parents are aware of statutory responsibilities.
To identify, implement and lead on the Early Help Process across the school to safeguard and protect the children, young people and staff at Aurora Eccles School.
To oversee and enforce the attendance policy and working with individual students and their families with regards to attendance issues.
To support the Designated Safeguarding Lead (DSL) with safeguarding caseload management. To receive safeguarding referrals via the school’s safeguarding system, My Concern, and follow school safeguarding processes and policies.
To support the Engagement Leads with behaviour management within school.
To lead on the uploading of evidence & liaisons with the Anti-Bullying Quality Mark team.
Please note that duties will vary and you will be expected to contribute to the overall aims of Eccles when required. Skills and Qualifications
Qualifications:
GCSE Maths and English Language qualification minimum Grade 4 or equivalent is essential.
A relevant professional qualification or the ability to gain L3 in working with children and young people
L3 in working with children and young people is highly desirable
Qualifications in behavioural approaches or psychology would be desirable
Knowledge and Experience:
Knowledge and demonstrable experience of working with Children with autism/SEND
Understanding of the Safeguarding principles and Child Protection
DSL training desirable but not essential.
Early Help training desirable but not essential.
Previous experience of working for Social Care Services desirable but not essential.
Good appreciation and knowledge of health and safety, data protection principles and equal opportunities
Skills and Behaviours:
Commitment to the role, the desire to put the child/young person first and treat them as an individual.
Proven ability to solve problems quickly and decisively and able to stay calm in a crisis/emergency situation.
Excellent communication skills both written and verbal (English).
Be positive and creative in meeting young people’s needs.
Work on your own as well as part of a team
Work collaboratively with other Employees and professionals with good interpersonal skills.
Good numeracy and literacy skills.
Competent ICT skills.
Punctual and reliable.
Able to undertake the physical demands of the job role.
Due to the rural location of the school, candidates must hold a full UK driving licence and have access to their own vehicle.
Benefits and Additional Information
What’s on offer?
Training and Development - Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career.FREE Lunch! - All staff are able to take advantage of school lunches whilst onsite, at no cost along with free teas and coffees
Save money on your bills!! - With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme.Competitive Pay and Reward - Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance.UK Health Cash Plan - This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you.Employee Assistance Programme - Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7.Refer a friend for £1,000 - We’ll reward you for recommending friends and family to come and join the company (*terms apply)Family fun - Family swim on siteFree onsite parking
How to Apply:
You can apply online by completing our online application form. Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.
The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.
This advert could be taken down at any point in time without prior notice if the position is filled.
Please note that candidates that are shortlisted might be subject to an online search.

Family Support Officer, Deputy DSL Location: Quidenham, Norwich, NR16 2NZ Contract Type: Permanent Hours: Full Time, 40 hours per week, Term time only Hourly Rate: £14.00 - £15.28 Actual Salary: £25,015.19 - £27,302.29 per year dependant on experience Closing Date: 12noon 13/12/24 Interviews: W/C 16th Dec
Aurora White House School and Aurora Eccles School Part of the Aurora Group, Aurora White House School and Aurora Eccles School in Quidenham, Norwich are looking for a Family Support Officer, Deputy DSL The schools provide day placements for students aged 6 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
Main Purpose of the Role: To work within our Engagement Team, supporting the teaching staff in their work with students aged 7 to 16 years with communication and associated difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning. To promote positive attitudes by students and families towards education and to ensure parents are aware of statutory responsibilities. To identify, implement and lead on the Early Help Process across the school to safeguard and protect the children, young people and staff at Aurora Eccles School. To oversee and enforce the attendance policy and working with individual students and their families with regards to attendance issues. To support the Designated Safeguarding Lead (DSL) with safeguarding caseload management. To receive safeguarding referrals via the school’s safeguarding system, My Concern, and follow school safeguarding processes and policies. To support the Engagement Leads with behaviour management within school. To lead on the uploading of evidence & liaisons with the Anti-Bullying Quality Mark team. Please note that duties will vary and you will be expected to contribute to the overall aims of Eccles when required.
Skills and Qualifications Qualifications: GCSE Maths and English Language qualification minimum Grade 4 or equivalent is essential. A relevant professional qualification or the ability to gain L3 in working with children and young people L3 in working with children and young people is highly desirable Qualifications in behavioural approaches or psychology would be desirable Knowledge and Experience: Knowledge and demonstrable experience of working with Children with autism/SEND Understanding of the Safeguarding principles and Child Protection DSL training desirable but not essential. Early Help training desirable but not essential. Previous experience of working for Social Care Services desirable but not essential. Good appreciation and knowledge of health and safety, data protection principles and equal opportunities Skills and Behaviours: Commitment to the role, the desire to put the child/young person first and treat them as an individual. Proven ability to solve problems quickly and decisively and able to stay calm in a crisis/emergency situation. Excellent communication skills both written and verbal (English). Be positive and creative in meeting young people’s needs. Work on your own as well as part of a team Work collaboratively with other Employees and professionals with good interpersonal skills. Good numeracy and literacy skills. Competent ICT skills. Punctual and reliable. Able to undertake the physical demands of the job role. Due to the rural location of the school, candidates must hold a full UK driving licence and have access to their own vehicle. Benefits and Additional Information What’s on offer? Training and Development - Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career.FREE Lunch! - All staff are able to take advantage of school lunches whilst onsite, at no cost along with free teas and coffees Save money on your bills!! - With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme.Competitive Pay and Reward - Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance.UK Health Cash Plan - This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you.Employee Assistance Programme - Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7.Refer a friend for £1,000 - We’ll reward you for recommending friends and family to come and join the company (*terms apply)Family fun - Family swim on siteFree onsite parking
How to Apply: You can apply online by completing our online application form. Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Early Help & Attendance Officer and Deputy DSLLocation: Quidenham, Norwich, NR16 2NZ
Contract Type: Permanent
Hours: Full Time, 40 hours per week, Term time only
Hourly Rate: £14.00 - £15.28
Actual Salary: £25,015.19 - £27,302.29 per year dependant on experience
Closing Date: 12noon 13/12/24
Interviews: W/C 16th Dec
Aurora White House School and Aurora Eccles School
Part of the Aurora Group, Aurora White House School and Aurora Eccles School in Quidenham, Norwich are looking for a Early Help & Attendance Officer and Deputy DSL The schools provide day placements for students aged 6 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
Main Purpose of the Role:
To work within our Engagement Team, supporting the teaching staff in their work with students aged 7 to 16 years with communication and associated difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
To promote positive attitudes by students and families towards education and to ensure parents are aware of statutory responsibilities.
To identify, implement and lead on the Early Help Process across the school to safeguard and protect the children, young people and staff at Aurora Eccles School.
To oversee and enforce the attendance policy and working with individual students and their families with regards to attendance issues.
To support the Designated Safeguarding Lead (DSL) with safeguarding caseload management. To receive safeguarding referrals via the school’s safeguarding system, My Concern, and follow school safeguarding processes and policies.
To support the Engagement Leads with behaviour management within school.
To lead on the uploading of evidence & liaisons with the Anti-Bullying Quality Mark team.
Please note that duties will vary and you will be expected to contribute to the overall aims of Eccles when required. Skills and Qualifications
Qualifications:
GCSE Maths and English Language qualification minimum Grade 4 or equivalent is essential.
A relevant professional qualification or the ability to gain L3 in working with children and young people
L3 in working with children and young people is highly desirable
Qualifications in behavioural approaches or psychology would be desirable
Knowledge and Experience:
Knowledge and demonstrable experience of working with Children with autism/SEND
Understanding of the Safeguarding principles and Child Protection
DSL training desirable but not essential.
Early Help training desirable but not essential.
Previous experience of working for Social Care Services desirable but not essential.
Good appreciation and knowledge of health and safety, data protection principles and equal opportunities
Skills and Behaviours:
Commitment to the role, the desire to put the child/young person first and treat them as an individual.
Proven ability to solve problems quickly and decisively and able to stay calm in a crisis/emergency situation.
Excellent communication skills both written and verbal (English).
Be positive and creative in meeting young people’s needs.
Work on your own as well as part of a team
Work collaboratively with other Employees and professionals with good interpersonal skills.
Good numeracy and literacy skills.
Competent ICT skills.
Punctual and reliable.
Able to undertake the physical demands of the job role.
Due to the rural location of the school, candidates must hold a full UK driving licence and have access to their own vehicle.
Benefits and Additional Information
What’s on offer?
Training and Development - Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career.FREE Lunch! - All staff are able to take advantage of school lunches whilst onsite, at no cost along with free teas and coffees
Save money on your bills!! - With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme.Competitive Pay and Reward - Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance.UK Health Cash Plan - This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you.Employee Assistance Programme - Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7.Refer a friend for £1,000 - We’ll reward you for recommending friends and family to come and join the company (*terms apply)Family fun - Family swim on siteFree onsite parking
How to Apply:
You can apply online by completing our online application form. Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.
The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.
This advert could be taken down at any point in time without prior notice if the position is filled.
Please note that candidates that are shortlisted might be subject to an online search.

Family Support Officer, Deputy DSL Location: Quidenham, Norwich, NR16 2NZ Contract Type: Permanent Hours: Full Time, 40 hours per week, Term time only Hourly Rate: £14.00 - £15.28 Actual Salary: £25,015.19 - £27,302.29 per year dependant on experience Closing Date: 12noon 13/12/24 Interviews: W/C 16th Dec
Aurora White House School and Aurora Eccles School Part of the Aurora Group, Aurora White House School and Aurora Eccles School in Quidenham, Norwich are looking for a Family Support Officer, Deputy DSL The schools provide day placements for students aged 6 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
Main Purpose of the Role: To work within our Engagement Team, supporting the teaching staff in their work with students aged 7 to 16 years with communication and associated difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning. To promote positive attitudes by students and families towards education and to ensure parents are aware of statutory responsibilities. To identify, implement and lead on the Early Help Process across the school to safeguard and protect the children, young people and staff at Aurora Eccles School. To oversee and enforce the attendance policy and working with individual students and their families with regards to attendance issues. To support the Designated Safeguarding Lead (DSL) with safeguarding caseload management. To receive safeguarding referrals via the school’s safeguarding system, My Concern, and follow school safeguarding processes and policies. To support the Engagement Leads with behaviour management within school. To lead on the uploading of evidence & liaisons with the Anti-Bullying Quality Mark team. Please note that duties will vary and you will be expected to contribute to the overall aims of Eccles when required.
Skills and Qualifications Qualifications: GCSE Maths and English Language qualification minimum Grade 4 or equivalent is essential. A relevant professional qualification or the ability to gain L3 in working with children and young people L3 in working with children and young people is highly desirable Qualifications in behavioural approaches or psychology would be desirable Knowledge and Experience: Knowledge and demonstrable experience of working with Children with autism/SEND Understanding of the Safeguarding principles and Child Protection DSL training desirable but not essential. Early Help training desirable but not essential. Previous experience of working for Social Care Services desirable but not essential. Good appreciation and knowledge of health and safety, data protection principles and equal opportunities Skills and Behaviours: Commitment to the role, the desire to put the child/young person first and treat them as an individual. Proven ability to solve problems quickly and decisively and able to stay calm in a crisis/emergency situation. Excellent communication skills both written and verbal (English). Be positive and creative in meeting young people’s needs. Work on your own as well as part of a team Work collaboratively with other Employees and professionals with good interpersonal skills. Good numeracy and literacy skills. Competent ICT skills. Punctual and reliable. Able to undertake the physical demands of the job role. Due to the rural location of the school, candidates must hold a full UK driving licence and have access to their own vehicle. Benefits and Additional Information What’s on offer? Training and Development - Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career.FREE Lunch! - All staff are able to take advantage of school lunches whilst onsite, at no cost along with free teas and coffees Save money on your bills!! - With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme.Competitive Pay and Reward - Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance.UK Health Cash Plan - This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you.Employee Assistance Programme - Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7.Refer a friend for £1,000 - We’ll reward you for recommending friends and family to come and join the company (*terms apply)Family fun - Family swim on siteFree onsite parking
How to Apply: You can apply online by completing our online application form. Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Ensure practice is in accordance with the NMC Code of Professional Conduct and work within limits of competence.Assist the Ward/Department manager in maintaining standards of nursing practice. Carry out and advise/supervise junior staff in the assessment, planning, delivery and evaluating of nursing care. Carry out the daily personal care of patients. To take charge of the clinical area in the absence of the Ward/Department Sister/ Charge Nurse. To ensure the patient administration systems e.g. PAS are up-dated to ensure real time data collection and confidentiality. To ensure the effective use of information technology for the benefit of patient care in accordance with the Trusts Cyber Code of Conduct. To ensure the confidentiality of information (written, verbal, electronic) is maintained, whilst being aware of the Freedom for Information Act. To co-ordinate and monitor the progress of patients within their plan of care and to promptly and effectively communicate relevant changes in patient status to the multi-disciplinary team. Effectively communicate complex, sensitive or contentious information to the multi-disciplinary team gaining their co-operation. To ensure that all staff adhere to Trust policies and the principles of their professional body. To manage complaints in accordance with the Trusts Complaints Procedure. To assist in the development of patient information liaising with PALS as necessary. Use leadership skills to create an environment that is safe and supportive to ensure effective teamwork and a motivated, efficient workforce. Gain awareness of resource management and departmental budgets utilising allocated resources appropriately. Conduct staff appraisal using constructive performance review and establish Personal Development Plans Please see the attached job description for full details.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. To carry out under the direction of the Principal Pharmacist, Operations Manager and Deputy Operations Manager the following duties in accordance with current Trust and departmental policies, the Guide to Good Manufacturing Practice and MHRA requirements. To develop and maintain systems of work and procedures. To assist the Principal Pharmacist, Operations Manager and DeputyOperations Manager with service development and improvement and to actively expand the service to include the introduction of new products and initiatives. To organise and supervise the preparation and reconstitution of theabove products in accordance with departmental procedures and to the standard of the Guide to Good Manufacturing Practice. To develop and maintain systems of work and procedures in order toachieve MHRA licensable status in non-sterile manufacturing. To promote the extemporaneous service in non-sterile manufacturing tooutside users. To liaise with users and purchasers of products manufactured/preparedin non-sterile manufacturing. To assist the Principal Pharmacist, Operations Manager and DeputyOperations Manager in the supervision and training of all staff in Preparative Services.

Your new company
Hays Accountancy & Finance are delighted to be partnering with one of Norfolk's leading providers of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment in their search for a Client Accounting / Property Accounting Manager. They are a highly reputable corporate business but with a small company/family feel.In this role, you will lead their client accounts team based in Norwich City Centre. The role of Client Accounting / Property Accounting Manager is to ensure the effective financial management of client property portfolios and align processes across the department.

Your new role
In this role, you will lead their client accounts team based in Norwich City Centre. The role of Client Accounting / Property Accounting Manager is to ensure the effective financial management of client property portfolios and align processes across the department.
Key Responsibilities

• Understanding and keeping up to date with rules and regulations of service charges
• Liaising with Accountants and property managers to ensure compliance with RICS guidelines
• Liaising with Partners and senior staff prior to the take on of new accounts/properties.
• Relationship building and management of Partners expectations involving visits to other offices.
• Annual/ Quarterly overseas tax reports
• Maintain department's metrics/KPI's.
• Unsettled receipts after clients
• Arrears chasing
• New client/tenant set-ups.
• Transfer accounts
• Stand-alone bank reconciliations
• First point of contact for staff and client complaints
• Arrange and conduct training for new members or staff.
• Understanding of team responsibilities to cover during periods of annual leave/absence.

Other Responsibilities:Financial Management and Control

• Ensure the accuracy and timeliness of financial reporting for client property portfolios, including budgeting, forecasting, reconciliations, and variance analysis.
• Ensure adherence to best practices in cash flow management, balance sheet control, and budget compliance.

Client and Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders, including clients, surveyors, and internal departments.
• Act as a point of contact for client finance teams, providing regular updates and resolving any financial queries.

System and Process Improvement

• Standardise workflows and procedures across the team to ensure consistent service delivery and compliance.

This is a full-time role, working 37.5 hours between Monday and Friday. Core hours in the business are 9-5.30, but there is flexibility for the right applicant. A hybrid working policy is in place of up to 1 day per week working remotely, but this is currently under review and could increase in the near future.


What you'll need to succeed
You will ideally be a fully qualified accountant and have experience working within property or agricultural industries. You will ideally have experience using Qube or Re-Leased software packages and have exposure to a system's migration process, but this is not essential. You will have strong leadership qualities, staff management experience and take a proactive approach to problem-solving. You will have strong analytical skills and be accustomed to working with a portfolio of clients.

What you'll get in return

• 25 days holiday increasing each year up to 28 days after 3 years of service.
• Life Assurance of 4x your basic salary
• Private Medical Cover (After passing probationary period)
• Travel Insurance (After passing probationary period)
• Salary Sacrifice Pension Scheme
• Enhanced maternity, paternity, adoption and shared parental leave
• Enhanced carers leave.
• Holiday Buy Back Scheme
• Long Service Awards
• Free parking nearby

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To triage patients referred to UCCH as part of the multidisciplinary team. To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible. To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. To support activity within UCR Hub (triage) and Community Virtual Ward. To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].

1 To carry out and prioritise a variety of administrative and clerical duties and undertake other general office duties (prioritising and generate own workload), which will include: Assist Managers in the HR and recruitment process for MSK new starters and prepare relevant paperwork for Managers to authorise changes to current staffs circumstances. Be point of contact for staff to provide information on Trusts processes (i.e. HR, Mileage claims and answer general enquiries to assist staff, especially new starters). Dealing appropriately with all telephone enquiries as well as face to face patient contact, which may on occasion be upsetting. Using a range of software programmes and audio-typing to produce, maintain and distribute documents, including reports, spreadsheets, databases and presentations. This may include regularly dealing with matters of a complex and/or distressing nature. Understanding of a range of work procedures and practices, some of which are non-routine, which require a base level of theoretical knowledge. This is normally acquired through formal training or equivalent experience. Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents. Setting up and maintaining comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date and filing is carried out in a timely manner. Opening, date-stamping, sorting and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner. Researching appropriate websites, downloading and circulating documents, as requested. Identify and report areas within working processes and procedures that could improve service delivery. 2 To maintain schedules, ledgers, rosters and diaries, organise service meetings and clinics, which may involve travel to and from other venues. This will include resolving appointment conflicts, ensuring notes are ready for clinics, issuing meeting invitations, formulating agendas, distributing papers, making room bookings, arranging meeting room layout, equipment, hospitality, greeting visitors and taking formal minutes or notes at meetings. Where necessary, booking accommodation for staff to attend training or meetings, such as hotels, meeting venues, and supporting with populating the paperwork for bookings as necessary, such as filling out booking request forms, invoices and completing purchase orders 3 To work closely and build working relationships with the MSK Team Leads, MSK Senior Managers, MSK Clinical colleagues, Performance and Information Team, Clinical Systems Analysts and Clinical Systems Champions 4 To receive and process Diagnostic reports and referrals into the service, which may be urgent. To liaise with health professionals to triage, correctly process referrals and to employ effective waiting list management and appointment booking 5 To contact patients to confirm choose of secondary care provider which includes uploading appropriate referral letters and documentation to the referral system (e-RS) 6 To work with the MSK Administration Coordinator and the MSK Business Manager to review and cleanse reports and data 7 To communicate with patients when required to rearrange appointments, respond to queries and to inform them of changes to their provision of their care 8 To communicate professionally and effectively with patients, colleagues, stakeholders and service users at all levels, providing clear information and guidance, exercising tact and judgement in dealing with and resolving enquiries, taking accurate messages and ensuring these are actioned and/or passed to the relevant person in a timely manner. 9 To provide and receive contentious or sensitive information about difficult or complex matters and to respect confidentiality at all times. 10 Exercising tact and judgement in dealing with and resolving routine enquiries, taking accurate messages and ensuring these are passed to the relevant person in a timely manner. 11 To be responsible for the efficient use of office equipment and supplies, monitoring and maintaining stock levels, requisitioning/authorising and receipting goods and services on the NHS procurement system, Powergate, and carrying out research into goods and services as directed 12 Inputting onto various databases and systems, e.g. SystmOne, and designated spreadsheets, within the required timescales and deadlines. This may include scanning referrals, which may be urgent, and liaising with health professionals to correctly process the referrals. 13 To report maintenance, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site manager informed at all times 14 To be committed to working within a changing environment, embracing new demands and changes. To be an active team member recognising potential problems, escalating these and any constructive ideas for improvement on to the MSK Administration Coordinator and/or the Admin Team Leader 15 To implement policies for own work area and propose changes, as necessary and demonstrating required duties to new starters. 16 To monitor and report on own sickness absence and annual leave 17 Deal with any queries on a daily basis in relation to processes, problems, complaints and if needed refer these to the Service Manager or Team Leader. To implement policies for own work area and propose changes, as necessary and demonstrate own duties to new starters 18 To ensure own continuous professional development, in particular with regard to SystmOne, PAS, reporting and the use of Microsoft Excel. 19 It is the post holders responsibility to ensure that they have undertaken all mandatory training, in line with Trust policies and procedures 20 Provide cover for the team and other departments, including reception, during periods of absence, as directed by the Admin Team Leader. This may require travelling to other sites 21 To attend relevant meetings. These may be virtual or in person. This may require travelling to other sites.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Undertake responsibility for Ophthalmology waiting lists, ensuring compliance with local and national target/policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT systems. To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies. To implement booked admission protocols and procedures for Ophthalmology. This will involve mutually agreeing a booked date for patients attending the unit and initiating action regarding cancellation. To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the Consultants and the Unit. Close liaison with the medical secretarial staff to ensure accurate updating of information. Compile the departmental theatre lists, and assign patient confirmation times. Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner. To verify and record all patients details on the patient management system in use within the unit as required. Ensure all urgent referrals are dealt with in accordance with Patient Access policy. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Step Teachers has partnered with a Secondary School in the outskirts of Norwich that is looking for a Chemistry Teacher to join their dynamic team. As a Chemistry Teacher, you will help shape the next generation of students. Your enthusiasm for science and dedication to student success will inspire interesting and meaningful learning in our classrooms. This is a full-time role but the school would consider part-time.

Key Responsibilities-Chemistry Teacher:

• As a Chemistry Teacher you will be responsible for designing and delivering comprehensive science lessons that inspire curiosity and foster a deep understanding of scientific concepts.
• Utilise a variety of teaching strategies, including hands-on experiments, demonstrations, and multimedia resources, to accommodate diverse learning styles.
• Foster a supportive and inclusive classroom environment where students feel encouraged to ask questions, explore ideas, and make connections between science and the world around them.
• Assess student progress, provide timely feedback, and adjust instruction as needed to meet the needs of individual learners.

Requirements - Science Teacher:

• QTS
• Bachelor’s degree in science, education, or a related field.
• Experience at the secondary level.
• Strong subject knowledge across multiple scientific disciplines, including biology, chemistry, and physics.
• Excellent communication and interpersonal skills, with the ability to effectively engage and motivate students.
• Dedication to ongoing professional development and a commitment to staying current with best practices in science education.

Why Step Teachers?
With a rich history spanning over two decades, our teacher recruitment agency proudly serves North London, East London, Hertfordshire, Norfolk, Suffolk, Cambridgeshire, Oxfordshire, Cornwall, and Devon. We foster exclusive relationships with schools and academies in these regions. Our dedicated team, stationed in branches across Barnet, Enfield, Havering, Norwich, Cambridge, Abingdon, and Plymouth, is committed to supporting and nurturing teachers. Explore rewarding opportunities with our trusted education recruitment services.

Step Teachers are an agency listed as an approved supplier on the Crown Commercial Service and are proud to be REC audited. This ensures we are carrying out comprehensive checks in line with the REC Code of Professional Practice and are fully committed to safeguarding and promoting the welfare of children and young people. Upon registration, candidates will be subject to a variety of checks including an enhanced DBS check, full references including your most recent employer and eligibility to work in the UK. 

Weekly pay is processed through PAYE. High street, travel, gym membership and many other exclusive discounts, along with physical and emotional wellbeing services as standard with our pay portal. 

Recommend a friend and both you and the person you recommend receive £100 each in Amazon vouchers and a chance to win a holiday worth up to £1000 – If you know anyone who is looking for temporary, permanent or supply work then get in touch with us today!