Total 14 Director/C-Level job vacancies in Jl. Mulawarman No. 15 Rt 010 Rw 000 Lamaru Balikpapan Timur Balikpapan Kalimantan Timur

We are seeking an experienced and motivated Assistant Director of Human Resources to join one of our properties in Labuan Bajo, East Nusa Tenggara. As the Assistant Director of Human Resources, you will work closely with the General Manager to develop and implement HR strategies and initiatives to support the organization's goals and objectives. You will oversee various HR functions, including recruitment, employee relations, performance management, and training and development. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws & regulations, managing employee relations, and administering employee benefit programs .
• Handling employee engagement, and talent management (succession planning) .
• Providing GA support
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Monitor and manage expenses and manning in collaboration with other departments.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• 10 years of experience in HR roles, with at least 5 years in a leadership or managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives.
• Strong understanding of labor laws and regulations.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry

Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts

• Develop and execute strategic plan to achieve sales targets and expand our customer base

• Build and maintain strong, long-lasting customer relationships

• Partner with customers to understand their business needs and objectives

• Effectively communicate the value proposition through proposals and presentations

• Understand category-specific landscapes and trends

• Reporting on forces that shift tactical budgets and strategic direction of accounts

Bertanggung jawab terhadap keamanan aset perusahaan dan ketertiban di lingkungan perusahaan untuk memastikan kegiatan operasional perusahaan berjalan lancar,Mengontrol kinerja security dalam menjalankan SOP security serta melakukan tindakan perbaikan untuk meningkatkan sistem pengamanan,Memberikan pelatihan anggota security untuk mendukung security dalam menjaga stamina dalam bekerja,Melaksanakan pembinaan anggota security yang melakukan pelanggaran secara administrasi baik teguran tertulis maupun SP dengan koordinasi dengan HR

Everything we do at Bromford comes from a desire to enable people to thrive. It’s why we provide over 47,000 homes; it’s why we genuinely care about over 112,000 customers and it’s why we’re committed to building 11,000 new homes by 2032. But we’re bold, and we want to do more.

Last year we launched the Bromford strategy 2023 to 2027 which builds on the technical, operational and financial platforms we’ve established over the past few years. One of the two main strategic shifts is to build on our neighbourhood coaching approach to become more focussed on place, where we understand more about the wider environment where our customers and future customers live. The reason for this is simple: we recognise that if we want our customers to thrive, the environment where our homes are located really matters!

About the Role:

To support us in achieving this shift we are looking for a dynamic and strategic leader to join our team in the newly created role of Director of Place.

You will be at the forefront of driving our strategic vision, leading place-based and neighbourhood coaching approaches across various services. This role is pivotal in fostering strong relationships with our customers and partners, ensuring high standards of customer excellence, and advocating for exceptional service experiences. You will be a key member of the Customer Experience senior leadership team, contributing to our strategic direction and operational performance.

Key Responsibilities:

Strategic Leadership: Develop and lead the strategic direction of our place-based model, housing-related services, and community engagement activities.

Strategic Planning: Deliver relevant targets and manage key risks, ensuring alignment with our strategic goals.

Customer Excellence: Drive a customer-obsessed culture, focusing on delivering exceptional service experiences.

Continuous Improvement: Lead on complaints and continuous improvement initiatives to enhance service delivery.

Team Development: Lead, develop, and coach your senior operational management team, enhancing performance and accountability.

Stakeholder Management: Build and manage strategic relationships with key internal and external stakeholders.

Governance: Ensure compliance with governance requirements and stay abreast of industry trends and best practices.

What We Are Looking For:

We are looking for someone with proven experience at a senior strategic level and a strong track record of exceeding targets in a quality-led environment. With this experience you will be highly skilled at leading and driving service improvement and value for money through policy development and transformation programmes.

You will have extensive experience in managing operational customer-facing teams and large-scale budgets, as well as expertise in strategic and business planning. You will be comfortable assessing options and actions based on trends and data.

You will have a strong technical understanding of customer experience and housing practices. Ideally you will have a professional housing or related qualification, but if you don’t, we will support you in attaining this.

A full UK driving licence and flexibility to travel will be needed for the role.

A DBS check will also be required.

This is an exciting time to be joining an ambitious, customer obsessed housing association. If you are a visionary leader with a passion for community engagement and customer excellence, you Belong at Bromford.

The closing date for applications is Sunday 1 September 2024.

The Assistant Director of Human Resources at AYANA Hospitality plays a vital role in overseeing all aspects of the human resources function within the company. As the Assistant Director of Human Resources, you will manage all aspects of the HR function to support the growth and success of all of our hotel operations and services.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws and regulations, managing employee relations, developing and implementing training and development initiatives, and administering compensation and benefits programs.
• Handling performance management, employee engagement, and succession planning.
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Responsible for analyzing HR metrics and providing insights to drive continuous improvement in HR operations and processes.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in a senior HR role, preferably in the hospitality industry.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Experience in talent acquisition, performance management, employee relations, and training and development.
• Ability to handle sensitive and confidential information with discretion.
• Strong analytical and problem-solving skills.
• Proficient in HRIS and other HR software applications.
• Professional HR certifications are a plus.

• Collaborate closely with bid teams, crafting intricate win strategies that align with our sales objectives for target clients.
• Play a pivotal role in advising the segment on profitable growth opportunities, utilizing your expertise to foster business retention, cross-selling, and market exploration.
• Establish and execute business development plans, particularly focusing on expanding our QoL services, especially in the realm of Facilities Management.
• Act as the conduit between our customers and segment leadership, championing their needs and influencing our strategic decisions.
• Play a key role in Food Transformation for the region.

• Proven success in leading complex bid management and driving business development efforts.
• Strong team leadership experience with the ability to inspire motivation and engagement.
• In-depth understanding of facilities management, both hard and soft services, within a matrix organizational structure.
• Ideally have exposure to the food industry due to the exciting transformation of our food offering
• Exceptional project management skills and the ability to collaborate across functions.
• Proficient in commercial negotiations and a strategic thinker with innovative solutions.

• Performance-related bonus
• Company car allowance
• Contributory pension scheme
• Biennial health assessments
• 35 days holiday (inclusive of bank holidays) – rising to 36 after 3 years
• Flexible benefits fund of £1,300 to utilise across an array of benefits – including Private Medical Insurance (PMI), dental cover, gym memberships, and various retail / hospitality discounts

The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Manage a team of Product Managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product
• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Experience managing across multi-function and/or global business
• Functional experience in marketing, credit, acquisitions, product development, or analytics
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

- Esta persona será responsable de liderar el producto en Afore

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Info Security Prof Group Mgr is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks.The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Coordinate application testing efforts that support protecting the confidentiality, integrity, and availability of business information that are stored and processed
• Educate and advise business and technical leaders on the development, delivery and management of security solutions
• Define and implement security policies and standards, and provide periodic Information Security (IS) management reports
• Provide security oversight for major system designs and monitor the implementation of approved Corrective Action Plans
• Plan and implement IS administration for Information Technology (IT) projects, and plan short to medium term IS actions and resources
• Contribute to the evaluation and selection of applications and systems, focusing on IS implications
• Manage a large/complex team or multiple teams, including the people, budget, policy formation, and strategy planning
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience
• Proven experience with Databases preferred
• Additional technical certifications preferred
• Advanced analytical and problem solving skills
• Consistently demonstrates clear and concise written and verbal communication
• Proficient in interpreting and applying policies, standards and procedures
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This position acts as a liaison with local business and functions team and the global Cybersecurity capacities in order to maintain a coordinated and consistent approach to address cyber-events (incidents), cybersecurity exercises and relevant cybersecurity related conversations (i.e. regulators, partners, vendors, peers, customers). The Info Security Prof Group Mgr also leads a team of experts that will track any information security incident and ensure adequate compliance with regulatory requirements, including regulatory and customer notifications, guide the business and third parties on adequate incident containment and recovery and ensure adequate root/cause analysis are being developed and any learning action plans are addressed.

Qualifications:

• 10+ years of relevant experience

• Proven experience with Databases preferred

• Additional technical certifications preferred

• Advanced analytical and problem solving skills

• Consistently demonstrates clear and concise written and verbal communication

• Proficient in interpreting and applying policies, standards and procedures

• Demonstrated ability to remain unbiased in a diverse working environment

• Fluent conversational English (spoken and written)

• Ability to create network connections with senior management stakeholders

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Product Management Senior Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Manage strategic program roadmap, program/product launch, and program marketing to gain maximum benefit from each product
• Monitor client and competitor market research to ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Engage with external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
• Deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
• Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Previous supervisory experience across multi-function and/or global business
• Experience with banking and investment products
• Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
• In-depth knowledge of industry and competitor products/services
• Working knowledge of industry practices and standards
• Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
• Ability to develop strategy, resources, and inspire a diverse set of individuals
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

FUNCION PRINCIPAL

Esta posición será responsible del desarrollo y administración de la cuenta digital incluyendo la definición de la oferta de valor, características y atributos del producto

También será responsable de dar seguimiento y coordinar los esfuerzos relacionados con el proceso de rebranding de DDA’s 

SE REQUIERE:

Nivel mínimo de Licenciatura o experiencia equivalente

Con experiencia en administración de productos / gerencia de productos

Con habilidad de negociación y muy enfocado al trabajo en equipo

Con habilidad de organización y seguimiento a proyectos

Inglés intermedio-avanzado

Office básico

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Product Management Senior Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Manage strategic program roadmap, program/product launch, and program marketing to gain maximum benefit from each product
• Monitor client and competitor market research to ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Engage with external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
• Deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
• Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Previous supervisory experience across multi-function and/or global business
• Experience with banking and / or rewards products
• Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
• In-depth knowledge of industry and competitor products/services
• Working knowledge of industry practices and standards
• Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
• Ability to develop strategy, resources, and inspire a diverse set of individuals
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

FUNCIÓN PRINCIPAL:

Asegurar la mejor experiencia del cliente en la búsqueda de nuevos partners y alianzas en los programas de lealtad

SE REQUIERE:

• Licenciatura preferente económico administrative, marketing
• Experiencia en productos de tarjetas de crédito y programas de lealtad (6 a 10 años)
• Experiencia liderando iniciativas con diferentes equipos
• Habilidades de comunicación, crear relaciones con socios
• Inglés avanzado, de negocios
• Office Intermedio-Avanzado
• Conocimientos de P&L
• Deseable maestría

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Mid-Corp Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• This people leadership role is responsible for leading a team of Relationship Managers (RMs).
• Responsible for calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, roadblocks or risks, , in addition to identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
• Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
   

Qualifications:

• 10+ years of experience
• In-depth knowledge of all aspects of commercial banking; commercial credit knowledge and an ability to quickly learn new products and services
• Possesses sound judgment and is creative in providing credit/deposit solutions to bank clients
• Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions
• Minimum intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a senior credit officer
• Ability to work effectively in team setting
• Able to effectively interact with a variety of internal and external constituencies
• Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent   
• Proven leadership ability with excellent interpersonal communication skills
• Must be able to express a sound opinion, able to agreeably present another viewpoint
• Must have a sharp business development focus and demonstrate innovative approaches
• Able to quickly adapt priorities based on the latest data insights

Education:

• Bachelor’s/University degree, Masters degree preferred

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We are currently seeking qualified candidates for the position of MERL Director for the upcoming USAID/Uganda Targeting the Learning Crisis activity. This position will be based in Kampala, Uganda and is contingent upon award. 

Project Description

The USAID/Uganda basic education activity—Targeting the Learning Crisis (TLC)—seeks to utilize USAID/Uganda’s past programming and leverage the global evidence base to implement cost-effective, sustainable, and impactful programming to significantly improve math and reading outcomes for Ugandan primary students. The activity will provide programming to learners from pre-primary education to primary grade 5 (P5). The activity will emphasize targeted instruction and other evidence-based approaches to significantly improve math and reading outcomes.

Position Description

The MERL Director is responsible for establishing and managing the project’s overall monitoring, evaluation, research and learning (MERL) system and leading MERL team to track all progress made towards meeting program results, indicators, and targets, ensuring that they are being consistently and systematically documented, tracked and reported. S/he will lead the development of the MERL and CLA plans; design, implement, and maintain MERL systems and processes to capture program activities and results; and ensure the collection and analysis of quality, timely and valid data. They will collaborate with the Deputy Chief of Party (DCOP) and relevant technical staff to design and oversee Project learning and research to support learning, adaptive management, and planning, and oversee the implementation, analysis, dissemination, and use of research products. The MERL Director shares MERL data and improvement plans and collaborates with staff and stakeholders on strategies for program improvements for greater program effects.

Job Summary/Responsibilities

• Lead the development and implementation of the MERL plan for the Activity, including indicator selection and definition, target setting for all indicators, planning of all necessary data collection and analysis. 

• Oversee and directly contribute to the development and implementation of MERL tools and systems to collect, interpret and aggregate data that track tangible, measurable progress toward project results and data that meet donor reporting requirements.

• Lead the development of the project learning agenda, design and implement learning and research studies, building evidence on which approaches tested by the program works and why.

• Develop and support collaborative, learning and adaptive (CLA) approaches throughout the entire project to ensure that findings from all monitoring, assessment and survey activities are fed back into the project and disseminated to stakeholders and consortium partners for continuous program adjustments.

• Oversee and coordinate data collection activities, including learning assessments and contextual assessments.

• Develop high quality quantitative and qualitative methods and participatory methodologies to monitor program quality for performance and results; design appropriate feedback mechanisms to assess whether approaches implemented by the project are effective. 

• Working closely with the COP, lead team of MERL officers and provide training to staff, primary stakeholders, and implementing partners on MERL components in project design; such as monitoring plan, assessments, reviews, surveys and evaluations. 

• Provide ongoing oversight and technical assistance to consortium partners implementing monitoring and evaluation system, ensuring data and analysis are of high quality.

• Lead data systems strengthening efforts, building the capacity of government and other stakeholders.

• Oversee the publication and dissemination of information on successful and promising approaches, lessons learned and other program results to program partners, donors, government counterparts, and other key stakeholders.

• Provide high quality and timely submission of all required project reports, including documentation of success stories, analysis of data for indicator calculation, summary of qualitative findings, etc.

• Work collaboratively with members of FHI 360’s Research & Evaluation team to achieve project MERL goals.

Required Qualifications

• Master’s degree in monitoring and evaluation, education, international development, or related field from an accredited university.

• At least 12 years of experience related to monitoring, evaluating and reporting on programs related to education in complex, resource-constrained settings.

• Experience in design and implementation of MERL systems for USG-funded projects.

• Experience with learning assessments; experience with early grade reading assessments preferred.

• Experience with Collaborating, Learning and Adapting (CLA) Frameworks and related data utilization.

• Strong quantitative and analytical skills and ability to articulate technical information clearly and effectively to both technical and non-technical audiences.

• Expertise in education integrating gender equality and social inclusion into MEL systems.

• Demonstrated expertise in rigorous quantitative and qualitative education research and analytical methods.

• Excellent report writing, analytical, and communication skills, including oral presentation skills.

• Demonstrated statistical analysis skills and use of relevant software (Excel, ODK/Kobo, PowerBi, SAS, Stata, SPSS, Epi Info, Atlas).

• Strong facilitation skills for training enumerators, counterparts and project and partner staff; additional experience building the capacity of local partners preferred.

• Ability to collaborate effectively with program staff and supervise and develop junior staff.

• Experience in the education sector in Uganda or the region strongly preferred.

• Demonstrated knowledge of US Government rules, regulations, policies and procedures regarding compliance and reporting on projects and programs.

• Fluent in English.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.
 

We are currently seeking qualified candidates for the position of Deputy Chief of Party (DCOP) for the upcoming USAID/Uganda Targeting the Learning Crisis activity. This position will be based in Kampala, Uganda and is contingent upon award to FHI 360.   

Project Description

The USAID/Uganda basic education activity—Targeting the Learning Crisis (TLC)—seeks to utilize USAID/Uganda’s past programming and leverage the global evidence base to implement cost-effective, sustainable, and impactful programming to significantly improve math and reading outcomes for Ugandan primary students. The activity will provide programming to learners from pre-primary education to primary grade 5 (P5). The activity will emphasize targeted instruction and other evidence-based approaches to significantly improve math and reading outcomes.

Position Description

The DCOP works in close coordination with the Chief of Party (COP) and is responsible for managing the quality and timeliness of the project’s overall technical workstream. They will supervise the technical team, liaise with technical partners, relevant national stakeholders, beneficiaries and the donor, as needed. 

The DCOP should have a deep understanding of the context of the Ugandan basic education system, as well as evidence-base practices to improve foundational literacy and numeracy acquisition amongst pre-primary and primary students. This should include, but not be limited to, experience with and knowledge of targeted instruction and Teaching at the Right Level.  

Job Summary/Responsibilities

• Coordinate closely with the COP on all technical matters; provides support to the overall leadership and management of the project

• Provide technical leadership over all technical workstreams, activities and products.

• Lead the design and implementation of workplans; ensure strategic and cohesive program direction.

• Oversee technical outputs (activities, strategies and deliverables) and capacity building of all implementing partner organizations, ensuring cohesive technical strategy across the consortium

• With the COP, serve as primary technical liaison to the Ministry of Education and Sports and other relevant government counterparts.

• Support the MEL Director to oversee project monitoring and evaluation activities. 

• Promote sustainability of project activities with effective networking, coordination and linkages to other programs, partners and counterparts, capacity building of project staff, and institutional strengthening of implementing partners and community-based organizations.   

• Contribute to timely and accurate donor reporting.

• Supervise the recruitment, hiring, and management of technical staff and consultants.    

• Provide leadership to technical staff and ensure clear roles and responsibilities; maintain clear lines of communication with project team members

• Collaborate with in-country and headquarter-based technical staff to ensure the project is implemented according to FHI 360 and industry best practices, program framework, and regulations • Serve as project representative in the absence of the COP  

Required Qualifications 

• Master’s degree required in education, curriculum and instruction, primary teacher education or related field.; PhD or EdD preferred  

• Expertise in early grade reading and math, early childhood education, teacher professional development, and targeted instruction strategies (e.g., Teaching at the Right Level)

• 12+ years of related work experience in increasingly senior roles, with 8+ years in leadership positions; experience working in a non-governmental organization (NGO) preferred

• Experience in the education sector in Uganda

• Proven technical leadership in USAID-funded projects preferred

• Ability to build positive working relationships with local communities, government officials, implementing partners and donors

• Demonstrated ability in complex environments, working across different cultures, and managing diverse teams to deliver impact within agreed timelines

• Expertise in gender equality and social inclusion preferred and universal design for learning (UDL) preferred

• Oral and written fluency required in English

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.
 

• Collaborate closely with bid teams, crafting intricate win strategies that align with our sales objectives for target clients.
• Play a pivotal role in advising the segment on profitable growth opportunities, utilizing your expertise to foster business retention, cross-selling, and market exploration.
• Establish and execute business development plans, particularly focusing on expanding our QoL services, especially in the realm of Facilities Management.
• Act as the conduit between our customers and segment leadership, championing their needs and influencing our strategic decisions.
• Play a key role in Food Transformation for the region.

• Proven success in leading complex bid management and driving business development efforts.
• Strong team leadership experience with the ability to inspire motivation and engagement.
• In-depth understanding of facilities management, both hard and soft services, within a matrix organizational structure.
• Ideally have exposure to the food industry due to the exciting transformation of our food offering
• Exceptional project management skills and the ability to collaborate across functions.
• Proficient in commercial negotiations and a strategic thinker with innovative solutions.

• Performance-related bonus
• Company car allowance
• Contributory pension scheme
• Biennial health assessments
• 35 days holiday (inclusive of bank holidays) – rising to 36 after 3 years
• Flexible benefits fund of £1,300 to utilise across an array of benefits – including Private Medical Insurance (PMI), dental cover, gym memberships, and various retail / hospitality discounts