Total 4 Manager job vacancies in Leamington Spa, CV31 1JQ

We are looking for a Guest Services Manager to join us at Kimpton Blythswood Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!

At Kimpton Blythswood Square Hotel we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant. As Glasgow’s only 5* Hotel, our team are focussed on providing our guests with 5* service and making heartfelt human connections in our boutique hotel, standing strong in Glasgow’s city centre.

As a Guest Services Manager, we will support you to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Our Guest Services Manager’s main duties and responsibilities will be…

• Supporting the Front Office Manager to ensure each guest is met with a genuine welcome and that their needs are attended throughout their stay (No detail is too small, and no request is too large)
• Communicating both internally within the front office and externally, with the wider hotel team and immediate locale, to ensure the guest experience is personalised and always exceeds expectation
• Ensuring all Team Members have completed relevant training and are confident with all aspects of their role
• Managing the shift you are working, dealing with complex guest requests or complaints and making sure all tasks within the Team have been completed
• Working a variety of shifts including Days, Nights and Evenings (Weekends and Bank Holidays included) so you will have to be flexible and willing to work around Hotel demands

So, we are looking for someone who has…

• Availability to work 5 shifts per week (including weekends and bank holidays)
• Front Office duty management and team leadership experience for 2+ years in a property of similar size & standard.
• Proven track record with success at working with loyalty schemes and enrolments
• Have an awareness of market trends and the ability to implement new initiatives
• Good understanding of systems to support driving results Opera, Delphi, Microsoft suite
• Knowledge of a service optimization tool ‘Quore ’ is a plus
• Overall, you will be willing to work within our team to embrace our service and delight our guests!

Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…

• Financial security - up to £28,400.00 per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
• Hotel specific benefits – Generous discounts in our newly renovated Spa and our F&B outlets (*must be booked according to processes)!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram page @kimptonblythswoodsquare to see more.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

This role is based in the UK and will be working on site in our UK based College.

In order to comply with our mandatory pre-employment checks, the successful candidate will be required to provide original identification documents in person to our UK based HR Team.

PROTECTION OF CHILDREN AND YOUNG PERSONS (THE CHILDREN’S ACT 1989)

Any offers of appointment will be subject to a Disclosure and Barring Service (DBS) check (formerly CRB), a certificate of good conduct if applicable, plus receipt of satisfactory references, Occupational Health clearance, an understanding of safeguarding and qualifications verification. An Enhanced DBS check is required for this position as you will be working within 'Regulated Activity' within a specific place (i.e. the College).
This role is classed as working within Regulated Activity. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. By applying for this position, you agree to an Enhanced DBS check in line with DBS regulations.

BACKGROUND TO THE POST

The Lead WBL Manager for WBL Programmes will support the Head of Department for Work Based Learning in Engineering in the leadership and management of the Engineering Apprenticeship Work Based Learning area. With direct accountability for the success and positive progression of the student cohort under the leadership of the Director of Engineering Apprenticeships and Jaguar Land Rover Programmes.
The post holder will be supporting the Head of Work Based Learning in responsibility for curriculum, resource & financial management, and quality assurance.

Through the effective deployment of resources and College systems and procedures, the post holder will ensure that each student has access to and receives an outstanding experience including high quality teaching, learning and assessment that will ensure our students develop the employability skills to gain a competitive advantage as they progress towards and along their chosen careers.
Whilst working within the core values and through continuous improvement, the post holder will develop the WBL area to meet or exceed the College’s KPIs.

DUTIES AND RESPONSIBILITIES

● Supporting the Head of Work Based learning in student outcomes, attainment
positive progression and destinations.
● Supporting the Head of Work Based learning in quality of provision and
experience.
● Supporting the Head of Work Based learning in apprenticeship and curriculum
planning and efficient delivery models.
● Supporting the Head of Work Based learning in performance and management of
staff within the WBL area.
● Supporting the Head of Work Based learning in delivery of specialist provision
through Apprenticeships and Work based learning.
● Supporting the Head of Work Based learning in progressive application of
technologies to advance the specialist area.
● Supporting the Head of Work Based learning in awarding body compliance: and
● Supporting the Head of Work Based learning in work effectively with internal and
external partners to ensure priorities are met.

OFFERS OF WORK

For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to: DBS, Barred List check, right to work check, internet search, TRA check (academic posts).

Essential Attainments

● Educated to an appropriate level 4 in engineering or a related discipline or other
demonstrable experience.
● Recent experience of a wide range of enterprises in the specialist area.
● Experience as a Manager working with students.
● Proven track record of improving success rates.
● Experience of monitoring and evaluating student progress to improve success
rates.
● Experience in engineering EPA.
● Teacher Training Qualification.
● Internal Verifier Qualification.
● Assessor Award A1 or equivalent.


Desirable Attainments

● Qualification in Management.
● Track record in success.


Essential Key Experience & Attributes

● A flexible and enthusiastic approach.
● The ability to relate well with staff and students.
● The ability to be self-motivated and to motivate others.
● Good problem solving skills.
● The ability to work to deadlines.
● A willingness to undertake continuing professional development.
● Good verbal and written communication skills.
● Understanding of key government apprenticeship guidance and legislation.
● Ability to demonstrate behaviours, which support the Core Values of the College.
● Ability to demonstrate an understanding and knowledge of Equality & Diversity.
● Ability to demonstrate an understanding and knowledge of safeguarding and
promoting the welfare of children and vulnerable adults.

The Head of Planning and Governance is responsible for a set of key corporate functions. Working closely with the Chief Executive, Chair and AGC Chair, the post holder will develop, implement and measure performance against corporate strategy, the corporate plan and annual business plans. They will take responsibility for corporate oversight of project and programme management and the running of the Chair and Chief Executives Office function as well as ensuring robust risk management arrangements. The Head of Planning and Governance will ensure that corporate decisions are taken and implemented effectively, and that board and committee business is conducted in accordance with standing orders. Strategic planning 1. Lead on the development of organisational strategy, a three year corporate plan (required by our framework agreement with our DHSC sponsors) and annual business plans, in liaison with the Authority, SMT and the Corporate Management Group, ensuring business planning and operational delivery arrangements are agreed and in place on an annual basis. This will include facilitating conversations among teams and managers about workflow, priorities, and interdependencies, and having oversight of the annual business planning process, leading prioritisation discussions as needed and line managing the Risk and Business Planning Manager. Corporate governance 2. Take overall responsibility for corporate governance and decision making through effective board and external advisor governance, and the recruitment, onboarding and development of members as needed, including the line management and development of the Board Governance Manager (BGM). 3. Take overall responsibility for ensuring up to date and appropriate governance policies and practices are in place, including the running of Authority and AGC meetings and Standing Orders, ensuring that annual reviews of Standing Orders and committee effectiveness take place. 4. Oversee the flow of work through the Authority, Corporate Management Group (CMG) and Project Assurance Group (PAG), ensuring that effective and timely decision-making is taking place, and that our strategy and business plans are being delivered through the activities that come before members or staff groups for consideration. 5. This will include oversight of the arrangements for board and committee agendas and meetings, such as scheduling, agenda planning, bundling and postings, minute taking, report production etc., working with the BGM, and leading on the shaping of future Board agendas, alongside SMT. 6. Attendance at and reporting to AGC as required by agendas and current work relating to planning, risk, performance and recent internal audits. This may also involve participation in or running of training for members from time to time. 7. Take overall responsibility for the timely recruitment, onboarding, training, and development of external members and panels, and dealing with the onboarding and induction of newly recruited Authority members. 8. Oversight of the Chair and CEOs office function, ensuring the Chair and Chief Executive have the administrative support they need. 9. Lead and coordinate the organisations response to external reviews and responses to Cabinet Office and Department requests for returns. Performance measurement 10. Take overall responsibility for corporate performance reporting, ensuring that the HFEA has in place a performance scorecard, reporting arrangements, and that both performance and reporting accuracy are both regularly reviewed and issues highlighted to SMT and the board. This will involve working closely with the RBPM and Corporate Performance Officer and considering ways of improving and updating our KPIs in line with current HFEA work and other organisations current practices. Project management 11. Take overall responsibility for the HFEAs project management methodology, ensuring that the Project Assurance Group (PAG), project managers and sponsors are well supported and that tools and processes are maintained and improved over time. This will include working with the RBPM and the Project Support Officer (PSO) to identify and resolve and issues and blockages with current projects, escalating to SMT as needed. Risk management 12. Leadership of the risk management function, ensuring we have in place a sound and up to date risk strategy and associated documentation, and liaising and networking with the DHSC and other ALBs as needed. This will include working with and advising the RBPM to ensure ongoing management of risks and reporting to SMT, the Audit and Governance Committee (AGC) and CMG on strategic and operational risk registers, the risk strategy and the internal incident system. The Head will also be responsible for leading a complete triennial review of the strategic risk register in response to each new strategy. 13. Lead on the setting of internal audit parameters for GIAA audits of areas of the teams work, and take responsibility for reviewing internal audit reports and agreeing management actions and required evidence, in collaboration with the relevant Manager. General management 14. Manage the planning and governance teams overall work, direction, staff and budgets. 15. Operate as an effective membership of the Finance and Planning leadership team. 16. Advising the Chair and Chief Executive on matters relating to planning, strategy, performance and governance, risk as needed.

Our client is looking to recruit a new Finance Manager to work out of their growing Long Eaton based offices. You will be responsible for taking on and developing the reporting and forecasting of MI and financial information with the goal of promoting commercially focused decision-making across the business whilst driving and optimising profitability and cash flow.

Within this position, you’ll also be:

• Holding responsibility for having up to date financial information available
• Confident at managing and forecasting the company cashflow position
• Owning and developing forecasting models improving their speed and accuracy and identifying the commercially relevant variables reporting to the leadership team
• Providing value on analysis and present findings to key stakeholders to ensure they understand the impact of their plans on the delivery of project budgets
• Overseeing 2 members of staff within the finance function
• Owning the annual budgeting process including the budget models, coordination of data inputting and producing the budget presentations
• Assessing the existing software systems and identifying opportunities to improve functionality

As Finance Manager, you will add further financial and MI reporting in response to the growing needs of the business, its workload and client base. You’ll play a large role in information and data being made available to stakeholders within the business to aid in the decision-making process. You will report directly into the MD and external FD.

To be considered for the role, you’ll require the following essentials:

• CIMA or ACCA qualified or qualified by experience
• The ability to demonstrate knowledge of Financial Planning, Analysis and reporting
• Ability to produce financial reports and present in a clear and concise manner
• The ability to derive useful insight from MI/financial information, formulating an understand of problems, developing solutions and following these through to implementation
• Be confident providing the MD advice on financial decisions for the business
• Someone who is a team player
• Excellent management skills
• Ability to organise workload and prioritise to maximum effect for both you and your team
• Flexible approach in a fast-paced business which is constantly changing, keep a clear head under pressure
• Excellent attention to detail when checking information with an ability to recognise and question anomalies
• Keen problem solver who can focus on appropriate detail when solving problems and propose effective solutions
• Willingness to take on a variety of duties as required
• Strong communicator with good interpersonal skills

This is a superb opportunity for a commercially focused finance professional to join a forward thinking and ambitious SME during a pivotal point of growth.

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as a Recruitment Agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662