Total 299 security analyst job vacancies in 21650 Oxnard Street, Woodland Hills, CA

Job Summary:

We are seeking a proactive and skilled Security Analyst to join our cybersecurity team. In this role, you will implement and maintain a robust security architecture blueprint covering DevSecOps, applications, infrastructure, and operational security. You will engage in vulnerability scanning, manage access controls and SIEM tools, and support auditing processes while maintaining high standards in security operations.

Key Responsibilities:

Security Architecture and Access Management:

· Design and implement security architecture blueprints to support secure interactions between applications and systems.

· Define processes, provisioning, and interfaces, providing actionable recommendations to enhance security.

· Manage and enforce access control policies across the environment.

Vulnerability Scanning and Issue Resolution:

· Conduct and engage in security vulnerability scanning activities, including HCR, NVA, Pen Testing, SAST, and DAST.

· Analyse findings and implement effective resolutions.

Security Operations Management:

· Oversee and operate tools such as Access Management and SIEM (e.g., IBM Security Verify Access, IBM Qradar).

· Facilitate external auditing processes and ensure compliance with regulatory standards.

Operational Security Processes:

· Perform OS-level and application-level patching to address vulnerabilities.

· Implement and follow procedures for server and application hardening.

· Execute security incident detection, reporting, and resolution processes.

· Manage SSL certificate renewals and operational housekeeping tasks.

Technologies & Tools:

· OS Administration (Linux / Windows)

· IBM Security Verify Access

· IBM Qradar

· Thales HSM

· OpenSSL

· Vulnerability and Penetration Testing Tools (e.g., Tenable Nessus, Burp Suite Enterprise)

Required Skills and Qualifications:

Must-Have Skills:

Experience:

· Minimum 2+ years of experience in IT Security.

Certifications:

· Preferably certified in CISSP, CCSP, CCSK, or equivalent certifications.

Cybersecurity Expertise:

· Hands-on experience in at least 1-2 areas of cybersecurity domains such as Identity Access Management, Security and Risk Management, Application and Network Security, and Vulnerability Management.

· Broad understanding of other cybersecurity domains.

Good-to-Have Skills (Optional):

· Experience planning and executing SSAT, Security Compliance Checks, DAST, and SAST activities.

Job Description:

We are seeking a skilled Application Support and Operations Specialist to take ownership of multiple application products and their operational aspects, including patching, application support, and more. The ideal candidate will have a strong technical background, operational mindset, and experience in maintaining IT systems, with a focus on security, troubleshooting, and government-level standards.

Key Responsibilities:

Application Ownership:

· Manage the operational aspects of applications such as WebSphere, IBM MQ, QlikSense, SharePoint, Pega, etc.

· Collaborate with build teams during application architecture sessions to provide inputs on integration points (e.g., Web services, MQ, SFTP interfaces).

Operational Processes:

· Define and implement operational processes for application and system management.

· Perform OS and application-level patching.

· Handle operational housekeeping, archival, backup, and recovery.

· Troubleshoot application or infrastructure-related issues.

IT Security Compliance:

· Ensure compliance with government-level security requirements, including system hardening, scanning, and maintaining a strong security posture.

Support and Monitoring:

· Provide on-site support when issues occur, including after office hours as required.

· Monitor and maintain IT systems and application assets for the project.

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to john@oaktree.com.sg

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Data Analyst (Credit)

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

Data analyst will need to work with business to implement ML model enhancements, validations and implementations as required. To design and maintain a dynamic, user-friendly data visualization dashboard to support critical business decisions.

Primary Responsibilities:

· Developing a dashboard that enables stakeholders to assess model performance and make informed decisions, such as:

o Identifying if the current model's performance is deteriorating and requires retraining.

o Determining if any existing variables no longer align with business objectives and should be removed.

o Evaluating the potential inclusion of newly created variables in the model.

o Assessing if a retrained model outperforms the current model sufficiently for replacement.

· Enhancing existing model code to facilitate the easy addition or removal of variables.

· Assisting with the setup of an error-handling mechanism to provide end-users with informative error messages on the user interface.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ experience in data cleaning, wrangling, visualization, and analysis.

· Experience in:

o Developing codes in Python 3, VS Code

o MLOps, Git is desired

· Proficient with data visualization tools (e.g Power BI / Tableau)

· Familiar with:

o Various Machine Learning models

o Linux environment

· Requires an analytical mindset to interpret complex data and derive actionable insights.

· High attention to detail to maintain accuracy and reliability in data.

· Strong collaboration skills for partnering with business operations to ensure insights are accessible and effectively support decision-making.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to jointhatz@thatz.com.

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

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Take care of yourself and those around you.

Job Description:

We are seeking a Business Analyst with strong testing experience to join our dynamic team. The ideal candidate will have a background in the financial or investment industry, a deep understanding of SDLC and testing methodologies, and exceptional analytical and problem-solving skills. This role will involve collaborating with cross-functional teams to ensure high-quality delivery of business solutions.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.

• Translate business needs into detailed technical specifications and functional designs.

• Develop and execute test plans, cases, and scripts to ensure quality and accuracy.

• Perform thorough testing (manual and automated) and validate system functionality.

• Analyse and interpret test results to identify issues, suggest solutions, and validate fixes.

• Work closely with development teams to ensure clear communication of requirements and test scenarios.

• Provide insights and recommendations for process improvement.

• Generate detailed reports on test results, defects, and overall project quality.

Qualifications and Skills:

Education:

• Bachelor’s degree in computer science, Information Technology, or a related field.

Experience:

• Proven experience as a Business Analyst with extensive involvement in testing, preferably within the financial or investment sector.

Technical Skills:

• Strong understanding of SDLC and testing methodologies.

• Proficiency in SQL for data analysis and validation.

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to john@oaktree.com.sg

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.

Position: Analyst Intern

Location: 250 North Bridge Road, Raffles City Tower, Singapore 179101 (Walking distance from City Hall MRT)

Key Responsibilities:

· Conduct global macroeconomic and secondary market industry research.

· Analyze reports and data, monitoring real-time market developments affecting stock prices.

· Support other departmental tasks as assigned.

Requirements:

o Passion for buy-side investment research with strong self-motivation.

o Solid financial/accounting background and excellent statistical analysis skills.

o Prior internship experience in primary or secondary market analysis preferred; strong English& Chinese proficiency is a plus.

o Available to work 2–3 days per week.

o Competitive remuneration based on qualifications and experience.

o Potential opportunity for conversion to full-time permanent employment.

Job Summary:

We are looking for a dedicated Application Support Engineer to provide 24/7 application support in a rotational shift environment. The ideal candidate will have hands-on experience in troubleshooting, incident management, and production support for enterprise-level applications, preferably in banking or anti-money laundering domains.

Key Responsibilities:

• Provide rotational 24/7 application support, including health checks, monitoring, and ensuring SLA adherence.
• Manage incident and problem management processes effectively to minimize downtime.
• Troubleshoot and resolve production issues related to performance and reliability across the software stack.
• Proactively identify system bottlenecks and implement solutions to improve performance and reliability.
• Continuously enhance system performance through job automation, performance tuning, and bug fixes.
• Support applications built on Java, Spring Boot, and Microservices architectures.
• Maintain and troubleshoot banking applications running on Windows and Unix/Linux environments.
• Write and debug SQL scripts for SQL Server and Oracle databases.
• Utilize monitoring tools such as Grafana to ensure system health and performance.
• Collaborate with development teams to adapt and learn new technologies, frameworks, and tools.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3-5 years of experience in production support for applications running on full-stack technologies.
• Strong knowledge of Linux/Unix/Windows environments and scripting.
• Hands-on experience with SQL Server/Oracle databases and SQL programming.
• Familiarity with incident and problem management processes.
• Knowledge of tools such as GIT, Bitbucket, Jenkins, and Grafana is an advantage.
• Experience in Actimize, Hadoop, or related technologies is a plus.
• Banking or anti-money laundering domain experience is highly preferred.

Skills and Competencies:

• Strong analytical and troubleshooting skills.
• Ability to work effectively in a high-pressure, 24/7 environment.
• Good understanding of job scheduling, monitoring production systems, and performance tuning.
• A proactive mindset with the ability to identify and resolve system bottlenecks.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Willingness to learn and adapt to new tools and technologies.

Job Summary:

• Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling.

• The Business Analyst role provides support to business and credit users, assist users in translating business requirements into deliverables and handle business specific tasks in group-wide projects undertaken by the department from initialization to post-implementation BAU Support.

• The Data Analyst role provide support in collecting, profiling, cleansing, interpreting, analysing data to identify trends and patterns to gain insights and use it for problem solving or support business opportunities via Machine Learning or Traditional methods.

Role :

• To undertake business analyst and data analyst role in selected Corporate Credit Risk related projects and BAU Business Support for business and credit users from time to time as required.

• Special Asset Management Team to enhance/ support Enterprise-wide, Special Asset Management application, which includes digital memo approval workflow, post approval workflow, General Ledger Posting, Data Ingestion/ Curation, Dashboard and Reports

• T&M Credit & Credit Control Unit to deliver solution for post-event limit monitoring application which includes rule-based engine which will trigger breach notification, breach escalation workflow, reminders & escalation and Dashboard

• SME Credit & Data Chapter to deliver generic approval workflow to assess Potential Watchlist cases triggered by Machine Learning and/or rule-based rules in the capacity of Business Analyst

• Understand how the Internal Credit systems work end to end, integrate/interact with other credit systems, product source systems and front-end workflow systems for wholesale banking relationship managers and credit risk managers.

• Define/ collate business requirements, prepare functional requirements, write User Stories and initiate User Requests (Request for Service) on behalf of the business and risk management / credit units.

• Recommend solution design considering pros & cons of available options

• Review business process supported by the credit systems to optimize efficiency.

• Plan for test scenarios, perform pre-UAT sanity checks and co-ordinate with end-users to perform UAT

• Conduct training for new and existing system related processes and functionality.

• Maintain business related documentation for the credit systems including requirements, user guides, Frequently Asked Questions, and ensure these are updated to the Intranet for on-going access by credit and business users.

• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification.

• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.

In capacity of Data Analyst:

• Understand internal data and collect relevant external data

• Identify required data for project and profile, analyze, clean-up and transform/prepare it for processing

• Obtain insights into the data and prepare clear visualization to present findings

• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends

• Understand the different types of data analytics and use of Machine Learning

Technical Experience:

• Degree in Banking, Commerce or Information Systems-related field.

• Min 7 years experiences as business analyst and data analyst handling end to end delivery preferred.

• Product Owner or Scrum Master experience preferred.

• Excellent people management skill.

• Able to understand and articulate business objectives, risk and dependencies.

• Good at defining and defending scope.

• Experience in wholesale banking / credit risk projects

• Must have product knowledge and prior experience on corporate credit products, credit risk, loans, trade and treasury markets

• Knowledge of credit products, risk monitoring / control processes and credit processing systems of banks preferred.

•Experience with Data Analytics/ Machine Learning project/ application preferred.

•Experience working in AGILE methodology preferred

•Experience with SQL, Excel

•Experience in Java Scripts, and Phyton (not a must)

Good to have:

• Strong leadership, communication, presentation and analytical skills.

• Task oriented and follow through with attention to detail.

• Strong discipline to adhere to procedures and standards.

• Tolerance for ambiguity and job stress.

• Clear, analytical mind and good/ creative problem-solving skills required.

• Fast learner who can work independently with minimal guidance.

• Tenacious.

• Can prioritize work quickly.

• Maintains good relationships at all levels – junior to senior.

• Team player & able to mentor and guide support staff

• Good listener.

• Not afraid to escalate issues.

• Able to distill IT speak into business language and vice-versa.

• Solution oriented, not problem oriented.

What you'll be doing

• Implement and manage security solutions like firewalls, IDS/IPS, and encryption
• Perform security audits, vulnerability assessments, and risk analyses
• Develop and enforce security policies, procedures, and controls
• Integrate security into IT systems, ensuring secure configurations and hardened settings
• Investigate and escalate security incidents promptly
• Collaborate with IT teams to embed security across systems and applications
• Stay updated on security trends and technologies
• Work with contractors to deliver network and security services
• Handle additional IT duties as assigned

What we're looking for

• Bachelor Degree in Information Technology, Computer/ Network Engineering
• 4 - 6 years of experience in similar role and/ or with CyberTrust Mark certification, preferably in Healthcare will be advantageous
• Extensive expertise in security technologies, including firewall administration, encryption, network protocols, and designing robust security architectures
• Certification such as CISSP, CCSP, CEH, or advanced security certifications will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

We are seeking a business development manager for our client in the security industry.

In this role, you will be responsible for expanding the customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Job Title: Business Development Manager

Responsibilities:

Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.

Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.

Conduct market research to understand potential clients and the competitive landscape.

Create and deliver compelling sales proposals that showcase the value of our security services.

Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.

Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.

Strategize business expansion, balancing financial goals with customer satisfaction.

Attend industry events and networking sessions to promote company services and build business relationships.

Prepare regular reports on sales performance, market trends, and competitor activity.

Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements:

3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.

Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.

Track record of success in sales, business development, or account management, particularly in achieving revenue targets.

Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.

Ability to conduct market research and competitive analysis to identify new business opportunities.

Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.

Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.

Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

Salary negotiable based on experience and industry expertise.

Performance-based incentives to reward high achievers and drive growth.

A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.

Collaboration with senior leadership, providing exposure to high-level decision-making.

Flexibility and autonomy in managing client relationships and business development initiatives.

---------------------------

Please click apply, or submit resumes to marcgoh@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking a meticulous and data-driven Data Analyst to support our contact center operations by extracting, analyzing and presenting data to drive insights and inform business strategies. In this role, you will work closely with various teams to ensure accurate data reporting, develop automated solutions and provide actionable insights to enhance contact center performance.

Responsibilities:

• Extract, clean, and analyze data from multiple sources to generate daily, weekly, and monthly reports.
• Develop and execute SQL queries to retrieve information efficiently.
• Fulfill ad-hoc data requests from projects and management to meet business needs.
• Collaborate with developers to automate reporting processes, enhancing data availability and accuracy.
• Liaise with projects on data-related queries and issues, ensuring clear and timely communication.
• Analyze contact center performance metrics, including call volume, response times and customer satisfaction scores.
• Develop and maintain dashboards to monitor Key Performance Indicators (KPIs) and improve operational visibility.
• Identify trends and patterns in data to provide actionable insights and support strategic decision-making.
• Collaborate with management and cross-functional teams to deliver data-driven recommendations.
• Assist in implementing process improvements based on data analysis and findings.
• Ensure data integrity and accuracy across all reports and dashboards.
• Contribute to demand forecasting and capacity planning by analyzing historical data trends.
• Stay informed on industry best practices and emerging technologies in data analytics.
• Perform additional duties as assigned, contributing to the overall data strategy and operations.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis and reporting, preferably within a contact center environment.

Technical Skills: Proficiency in SQL, with experience in writing complex queries. Experience with data analysis tools (Excel, SQL, Python) and data visualization tools (Tableau, Power BI, AWS QuickSight). Demonstrated ability to build reports and dashboards that effectively communicate key metrics and trends.

Soft Skills: Strong communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders. Proactive, detail-oriented, and capable of working independently with minimal supervision. Excellent time management, critical thinking, and problem-solving abilities.

Additional Skills: Familiarity with statistical analysis, modeling, and industry best practices in data integrity.

Preferred Qualifications:

Experience working in a contact center environment or with contact center analytics.

Knowledge of process improvement methodologies and capacity planning.

As a Security Engineer, the portfolio includes responding to intrusion alarm system activation, performing maintenance service, commissioning of alarm systems. Attending to customer request on alarm and card access systems and conducting patrols at night. You are required to work on 12-hr rotating shift.

You should possess at least a Higher Nitec with a high level of energy, good interpersonal communication skills and a valid class 3 license. 1-2 years working experience, those who obtained Enhanced Basic Security certification will be an added advantage.

Monthly gross salary from $2,820 to $3,270 (16 Shifts a month / 12-hr rotating shifts)

Benefits: - AWS, Variable Bonus, Annual Leave, Insurance & Medical, Salary increment, Full CPF Contribution, Overtime Opportunities.

Additional Info

Salary range : $2420- $2520 (Higher Nitec), $2570 -$2670 (non poly diploma), $2670 –

$2870 (poly diploma & degree)

Working hrs : 12-hr rotating shift, 7.30am-7.30pm, 7.30pm-7.30am

Annual Leave : starts with 8 days, additional 1 day each year from 3rd year till max 14 days

(1 day=1.5 days of a normal 5 work week staff)

AWS : 1-mth

Good Performance incentive : $400 (payout every month)

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Security Engineer, the portfolio includes responding to intrusion alarm system activation, performing maintenance service, commissioning of alarm systems. Attending to customer request on alarm and card access systems and conducting patrols at night. You are required to work on 12-hr rotating shift.

You should possess at least a Higher Nitec with a high level of energy, good interpersonal communication skills and a valid class 3 license. 1-2 years working experience, those who obtained Enhanced Basic Security certification will be an added advantage.

Monthly gross salary from $2,820 to $3,270 (16 Shifts a month / 12-hr rotating shifts)

Benefits: - AWS, Variable Bonus, Annual Leave, Insurance & Medical, Salary increment, Full CPF Contribution, Overtime Opportunities.

Additional Info

Salary range : $2420- $2520 (Higher Nitec), $2570 -$2670 (non poly diploma), $2670 –

$2870 (poly diploma & degree)

Working hrs : 12-hr rotating shift, 7.30am-7.30pm, 7.30pm-7.30am

Annual Leave : starts with 8 days, additional 1 day each year from 3rd year till max 14 days

(1 day=1.5 days of a normal 5 work week staff)

AWS : 1-mth

Good Performance incentive : $400 (payout every month)

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.