Total 200 information technology job vacancies in London, UK

Main Duties and Responsibilities To assist in any administrational duties required to ensure a full outpatient service is provided in the Outpatient reception, Outpatient Call centre and the Booking Teams. To be flexible to a wide range of duties and appropriate tasks on rotation as designated by the Outpatients Supervisor in order to ensure the smooth running of the department. Including covering for colleagues in times of sickness/absence and high workloads Greet patients and visitors in a pleasant and professional manner, providing a courteous reception service. Excellent communication skills and ability to deal with queries from patients, relatives and carers. To proactively deal with potential situations of conflict, to diffuse and prevent patient complaints. To regularly deal with patients either face to face or via telephone or email who may be emotional or challenging. Liaison with staff both within and outside of the department, GP surgeries and other healthcare professionals on any matters relating to patient referrals/queries Answer all telephone calls into the department promptly in line with the Outpatient Call centre KPIs, speaking to our patients and callers with respect and courtesy, be positive and helpful in providing excellent service and assistance. To participate in call reviews and call monitoring to achieve department KPIs. To monitor and action all incoming emails to generic outpatient team inboxes. Ensure all patient demographics are captured accurately and any changes updated on the Trust PAS when notified. To manage new referrals and outpatient appointment waiting lists in line with RTT national targets. To receive and respond to appointment requests. Booking, cancelling, and rescheduling all new and follow up outpatient appointments in line with the Access Policy and agreed clinic booking rules via the Trusts PAS systems. Liaise with relevant specialty service managers and teams to escalate capacity, waiting list and service issues that require urgent action. To check patients in and out of their appointments in real time via the Trusts PAS systems. Complete the checking out process, recording the appropriate outcome and 18-week RTT status documented on the outcome form and booking any respective appointments, ensuring all clinics are cashed up at the end of each day. To liaise with clinicians and services where outcomes are incomplete or missing. To check case note availability prior to clinic, escalating to the appropriate teams for missing records. To keep patients informed of any delays in outpatient clinics in conjunction with the nursing team. To maintain patient confidentiality and be aware of data protection issues when entering all patient information on all Trust administration and clinical information systems. Book interpreter services/transport as and when required and maintain and provide access to interpreter tablets To maintain good working knowledge of all office procedures and to be onboard with the implementation of new processes within the outpatients departments. To be competent and efficient in using the trust IT and PAS systems as required in your role. To maintain and update a variety of systems used within the call centre and kiosks, To assist in the induction and training of new and temporary members of staff in the department. To participate in the PDR process to ensure personal skills are enhanced. Attend team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development. To undertake minutes/actions of meetings as required To understand when to escalate issues and reporting incidents on the Trusts Ulysses system. To work from outpatient reports i.e. demographics reports, PIFU lists and return post and any new reports introduced to support outpatients transformation. Maintain stock levels, collect, store and keep stationary secure Duties and responsibilities as set out in this job description may be reassigned in order to reflect developments within the trust or operational needs within Outpatient transformation

Radiology Department Assistant - Main Duties and Responsibilities To assist in any administrational duties required to ensure a full outpatient service is provided in the Outpatient reception, Outpatient Call centre and the Booking Teams. To be flexible to a wide range of duties and appropriate tasks on rotation as designated by the Outpatients Supervisor in order to ensure the smooth running of the department. Including covering for colleagues in times of sickness/absence and high workloads. Greet patients and visitors in a pleasant and professional manner, providing a courteous reception service. Excellent communication skills and ability to deal with queries from patients, relatives and carers. To proactively deal with potential situations of conflict, to diffuse and prevent patient complaints. To regularly deal with patients either face to face or via telephone or email who may be emotional or challenging. Liaison with staff both within and outside of the department, GP surgeries and other healthcare professionals on any matters relating to patient referrals/queries. Answer all telephone calls into the department promptly in line with the Outpatient Call centre KPIs, speaking to our patients and callers with respect and courtesy, be positive and helpful in providing excellent service and assistance. To participate in call reviews and call monitoring to achieve department KPIs. To monitor and action all incoming emails to generic outpatient team inboxes. Ensure all patient demographics are captured accurately and any changes updated on the Trust PAS when notified. To manage new referrals and outpatient appointment waiting lists in line with RTT national targets. To receive and respond to appointment requests. Booking, cancelling, and rescheduling all new and follow up outpatient appointments in line with the Access Policy and agreed clinic booking rules via the Trusts PAS systems. Liaise with relevant specialty service managers and teams to escalate capacity, waiting list and service issues that require urgent action. To check patients in and out of their appointments in real time via the Trusts PAS systems. Complete the checking out process, recording the appropriate outcome and 18-week RTT status documented on the outcome form and booking any respective appointments, ensuring all clinics are cashed up at the end of each day. Imaging Clerical Officer - Main Duties and Responsibilities Responsible to receive patients, carers, relatives and other staff, as they arrive in the department in a pleasant, helpful and caring manner. Confirm patients identification and complete any necessary data, e.g. ethnicity, patients telephone number, etc. on to iCare/Cerner and ensuring the data is transferred to the Radiology Information System (RIS) Responsible for directing patients through the Imaging department. Responsible for handling and assisting patients/visitors with queries of a sensitive nature, explaining procedures in laymans terms, what to expect in procedures, in the absence of a clinical staff, stressing the examination requirements, as per agreed procedures. Required to liaise with diagnostic coordinator with updates of patient delays i.e. sudden peaks in patient arrivals. Ascertaining the needs of patients and visitors and taking appropriate action, such as advising on waiting times and how to obtain results of examinations. Responsible for handling telephone and reception queries from patients, other hospital staff and General Practitioners. This will include advising patients regarding preparation for their examinations and taking details of cancellations ensuring they are acted promptly upon including updating RIS (Radiology Information System) accordingly. Responsible for handling enquiries from clinics, doctors and other hospitals requiring a copy of reports and printing and faxing these as necessary. Responsible for ensuring that paper referrals received are date/time stamped and then entered onto RIS (waiting list) prior to the appointment letter being sent. Responsible for booking patients for their examinations and issuing appointment letter to the patient, ensuring that relevant leaflet(s) and any special preparation for the examination are also sent. When booking patients, checking that all booking notes are complied with and the patient is booked appropriately for the correct Radiologist/Radiographer or Sonographers. Responsible for maintenance of the waiting list and advising the Imaging Lead Administrator of issues especially possible breaches before they arise so that actions can be taken early to ensure breaches do not occur.

To coordinate requirements and responses from both internal and external stakeholders with regards to FOIs and SARs service delivery. Act as the first point of contact for Information Governance enquiries, some of which will be of a confidential nature, referring callers onward where appropriate. Assist with Information Governance audits of clinical and corporate departments to ensure compliance information governance standards. Manage and update the information governance staff intranet and website pages. Promote and raise awareness of information governance by working with the Information Governance Manager to plan, organise and deliver training programmes to all levels of staff in the organisation. This includes staff induction, mandatory training and face to face. Assist and monitor Information Governance training reports and chasing staff members who are non-compliant Working within Trust policies and procedures, legislation and NHS standards. To maintain confidentiality and observe data protection guidelines. Attend internal and external meetings representing the information governance team To liaise and consult with departments, officers, local authorities, outside bodies and individuals as necessary by building a network of champions to support you in the role. Plan and manage own workload to weekly, monthly and annual timescales to ensure continuity of service. Demonstrate excellent time management skills and ability to work under pressure and meet tight deadlines. Supporting the implementation of Trust policies, strategies and supporting procedures. Undertake systematic Data Protection Act compliance audits in accordance with national guidance. Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement. Support with requirements of the Data Security and Protection toolkit submission Support with the maintenance of the Information Asset Register and registration of new Assets and Administrators Deliver against agreed objectives, achieving quality outcomes. Organise meetings or events and assist in the diary management requirements of individuals in connection with IG projects.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

An exciting opportunity has arisen at Capel Manor College and we are now seeking to appoint a Hybrid Technology Support Technician.
The post holder will assist with daily operations, deliver prompt and effective technical support and help manage system issues, ensuring that technical issues or requests are resolved swiftly and within designated service level agreements (SLAs), minimizing disruptions to technology services. They will support helpdesk tickets, and ensure data integrity across our systems. The post holder will play a critical role in maintaining the smooth operation of campus technology systems.
The ideal candidate would have a strong passion for technology and a keen interest in IT support. They will demonstrate excellent problem-solving skills, strong communication abilities, and an organised approach to tasks and documentation. The ideal candidate will have basic knowledge of DNS and DHCP. They will hold the ability to work effectively within a team and coordinate with various departments is essential, as is an ability to work flexibly with job tasks and working hours, work under little supervision and use initiative and own judgement in making decisions.

We're particularly in candidates who can demonstrate the following competencies: Educated to post-graduate level or equivalent level of experience of working at a senior level in specialist area. Skilled at logical problem structuring, able to apply existing knowledge/skills to unfamiliar areas Ability to plan and lead projects or programmes of analytical work Ability to influence internal and external stakeholders Subject matter expertise across a number of key areas relating to analysis and statistics Full details of the fixed term role can be found in the attached documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Up to £600 per day (Outside IR35)

London / Remote

6 months initially

My client is looking for an OT Solution Architect to join a business-critical programme. The successful candidate will have a grounding in OT technologies and have a deep understanding of modern IT tools with the ability to tailor solutions to meet specific environment requirements.

Key Requirements:

• Proven experience working as a Solution Architect
• Strong working knowledge of Operational Technology.
• Confident working across high level designs (HLD) and low-level designs (LLD)
• Previous experience of designing and implementing the build and deployment of multiple hosts using Red Hat.
• Comfortable leading the design and management of a centrally controlled Privilege Access Workstation (PAW) using Microsoft tooling (e.g., Azure, Intune).
• Expertise developing the architecture for building and deploying hosts using Red Hat + KVM.
• Knowledge of automation tools such as Kickstart, Ansible, and Satellite for efficient deployment and updates.
• Expert knowledge of protocols like MQTT and OPC for seamless data transmission
• Excellent stakeholder management communication skills.

Nice to have:

• Immediate availability
  
  If interested, with relevant experience, please apply with your latest CV ASAP.
  
  
  
  

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Technology Delivery Manager - Finance and Human Resources - Healthcare - Immediate Start

Hybrid - London | Technology | Fixed Term Contract - 12 Months | Full Time

Competitive salary, depending on experience.

37.5 Weekly Hours

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a multi-skilled Technology Delivery Manager, you'll build, coach and guide multi-discipline teams to deliver within a mixed methodology delivery environment. We are looking for someone who is passionate about contributing to our Nuffield Health purpose 'to build a healthier nation'. Who can deliver alongside driving forward our Technology wide initiative to be more agile. We are currently operating within Units and Squads with cross-dependency technologies, meaning we're looking for someone with great collaboration & communication skills.

As our Technology Delivery Manager, you will:

You'll be working within the Finance, Procurement and HR squad who are at the heart of multiple important initiatives across our Nuffield estate. Fundamentally the purpose of the Delivery Manager role is to enable squad delivery - guarding the squad's time, removing all things that are hindering or 'blocking' the squad's progress, so they can focus purely on delivering business outcomes without obstacle. Within this role, you will be responsible for implementing delivery-related ways of working changes that drive improved outcomes and productivity.

We are looking for an experienced Delivery/Project Manager with experience within healthcare - ideally with a real interest in the key areas of finance and/or people solutions . This role requires the ability to understand and manage technically complex deliveries. Within this role you will be managing complex dependencies across squads and it requires a high level of stakeholder and supplier management along with the ability to manage multiple deliveries in parallel - in a busy, high performing team.

As our Technology Delivery Manager, you will be responsible for:

• Delivery, focusing squads on cost effective business outcomes

• Managing delivery risks and dependencies

• Squad Planning and Prioritisation

• Squad collaboration

• Ways of working

• Measuring success and continually improving squad performance

• Building and managing stakeholder relationships

• Being a squad's delivery advocate

• Supporting the Head of Delivery and Lead Delivery Manager in developing delivery processes & practices

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Management Information Officer LBS-008

Description
We are seeking a dedicated and skilled Management Information Officer (LBS-008) to join our dynamic team. The ideal candidate will play a pivotal role in enhancing our decision-making processes through the effective management and analysis of data. As the Management Information Officer, you will be responsible for developing and implementing comprehensive information systems that support organizational goals and improve operational efficiency. Your expertise in data analytics and reporting will be crucial in creating actionable insights that drive strategic initiatives across various departments. You will collaborate closely with senior management to assess information needs and develop data-driven solutions that inform policy and program development. Additionally, you will oversee the collection, processing, and dissemination of information, ensuring its accuracy and relevance. We are looking for someone who is not only adept at managing complex data sets but also possesses strong communication skills to present findings to stakeholders effectively. If you are passionate about leveraging information management to support organizational success and have the skills to thrive in a fast-paced environment, we invite you to apply for this exciting opportunity.

Responsibilities
Develop and maintain management information systems to facilitate data collection and analysis.
Prepare regular reports and dashboards for senior management to support decision-making processes.
Collaborate with various departments to understand their information needs and provide tailored solutions.
Monitor data quality and implement processes to ensure accuracy and integrity of information.
Analyze data trends and provide actionable recommendations to improve organizational performance.
Train staff on the use of management information systems and data reporting tools.
Ensure compliance with data governance and security policies.
Requirements
Bachelor's degree in Information Systems, Data Management, Business Administration, or a related field.
Proven experience in data management, analysis, and information systems.
Strong proficiency in data visualisation tools and reporting software.
Excellent analytical and problem-solving skills.
Ability to communicate complex information clearly and concisely to various stakeholders.
Experience with database management and data warehousing concepts.
Strong attention to detail and organisational skills.

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £19.11
Location: Southwark, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.

Full details about the role and application method can be found in the attached role summary. Application method is via CV via Odgers and Berndtson website - www.odgersberndtson.com/92552. Full details regarding the application method are in the attached role summary. For an informal and confidential discussion, please speak with our advisor at Odgers Berndtson; Alex Richardson on 0161 498 3409.

The Environment Agency are fully committed to inclusivity and equal opportunities, offering flexible work arrangements for all our vacancies. This role is a fantastic opportunity to achieve momentous change in the way we use data and information to manage fleet assets. Join us in a diverse environment where every voice is heard and valued. You will be leading on innovations to put data at the heart of business decision making, getting the right information, in the right format to the right people. You will be joining a team that is a key contributor to our organisation’s aims of reaching carbon Net Zero and meeting the Greening Government Commitments.


You will use your data management and analysis skills and experience to improve efficiency and promote evidence based decision making built on good data analysis and communication. The analysis you provide will enable us to deliver an affordable fleet that maintains operational effectiveness and incident readiness and supports our legal and health & safety responsibilities.


You will also lead a data and digital transformation project, working with colleagues across the business to appraise options and implement a new fleet asset management system. You will need to work with external delivery partners, so the ability to build and maintain a working network of contacts is essential as are excellent communication and influencing skills.
The team
Defra Group Fleet Services are an Environment Agency team that provide a wide range of fleet services to organisations within the Defra group. We manage around 30 contracts with service providers and suppliers, which in turn generates enormous amounts of data to manage. We are a dispersed team of supportive and motivated people, all focussed on achieving the outcomes set out in the fleet strategy.
Experience/skills required
You will have knowledge management, data and analytical skills, be able to produce reports to agreed timescales and quality, with an eye for customer service. The ability to build working relationships with internal and external partners is essential. Your experience will demonstrate some the following:

The ability to analyse and present complex data in a way that gets across the story behind the evidence.

A passion for using digital solutions to increase productivity.

The ability to work collaboratively with leadership teams.

Identify solutions to problems in a simple, engaging way.

Organisational awareness and sensitivity which enables the delivery of a first class service.

Good judgment, problem solving and decision making skills.

Good planning skills, with the ability to handle multiple priorities and deliver to tight timescales.

Experience of using the business intelligence tools available to us, such as the Microsoft Power Platform and the Qlik suite of programs.

Protect and assure patient data and services against cyber security risk, while enabling secure delivery of new patient services and systems Provide leadership and guidance to the Trust on cyber security policy, risk and compliance issues Provide leadership and support to the Cyber Security Risk Manager and team Deputise for the Head of Information Security when required Develop and drive adoption of the Trusts cyber security strategy, policy, standards and procedures, including policy exception management, in alignment with Trust strategic objectives and with legal and NHS Digital requirements for cyber security and data protection Development of cyber security portfolio, including alignment with clinical and IT strategic objectives and initiatives Partner with business and IT leaders and key decision makers to ensure that appropriate cyber security controls are deployed and operated to time and budget Develop and ensure delivery of the Trust strategic cyber improvement programme, including engagement with NHS Digital and other key partners to drive improvements in cyber capability and maturity Shape commercially acceptable business cases and propositions for Cyber Security investment which balance cyber security risk control with accessibility, usability and cost considerations Lead for providing formal response to cyber security compliance elements of the NHS Digital Data Security & Protection Toolkit Develop and drive adoption of the Trust security risk and assurance framework Lead for embedding cyber risk and assurance controls within development lifecycle for Trust services and systems Provide direction and assurance for cyber security service development and operation, including assurance on cyber security services and systems provided by suppliers Lead the Trust response to major cyber incidents, and on preparatory work for major incidents, including cyber resilience planning and rehearsals Assess and report on cyber security risk posture and compliance through specification and collection of relevant cyber security metrics and KPIs Ensure that the Trust can meet the requirements of national cyber security standards and legislation, including the Data Security & Protection Toolkit, Cyber Essentials Plus, the Data Protection Act (2018) / GDPR and the Directive on the security of Network and Information Systems Monitor and audit Trust processes to identify gaps or weaknesses in current policy and practice, for manual and or electronic systems. Ensure all recommendations are implemented to deliver a continuous improvement in Trust service delivery Agree an annual audit programme with the Trusts Internal Audit department and external auditors. Ensure senior Trust engagement and support for cyber initiatives through regular briefings and reports to senior management boards and forums on cyber risk posture, action planning, and compliance with required standards Provide colleague education and awareness on cyber threat and how to safely respond to cyber incidents As a member of the Trusts senior cyber security team, ensure that cyber security considerations are effectively raised and addressed within appropriate IT and business management forums Set objectives for the Cyber Security Risk team, monitoring performance to assure delivery of the cyber security work programme Develop the skills and foster the career paths for cyber security professionals within the Cyber Risk team. Responsible for overseeing information security systems in place. Reporting on security systems in place and producing reports and audits for relevant governance forums.

What skills and experience we're looking for

We are looking for an enthusiastic and innovative teacher to join our Art, Design and Technology team at Southfields Academy in January of 2025. The successful candidate will be a team player with a flexible and positive approach, organised, creative and have a passion for the subject area. We are looking for someone who is not only keen to promote the subject around the school but who is also dedicated to improving the lives of our young people.

The successful candidate will be able to teach across the ability and age range, supporting the development of Art and D.T to the highest standards for all pupils between Key Stages 3 and 4.

This is a Fixed Term role for the remainder of the 2024-2025 Academic Year in the first instance.

What the school offers its staff

Southfields Academy is a thriving non-selective secondary Academy located in South West London. The Academy benefits from cutting edge facilities, in addition to spacious and bright communal areas and classrooms. All of these are equipped with the latest technology and designed by our staff and students to ensure their fitness for purpose to educate the children of today and future-proofed for the children of tomorrow.

The aim of Southfields Academy is to provide the highest quality education to secure the best life chances for all our students. We recognise that all staff within our community are indispensable in helping us to achieve this goal together.

Southfields Academy offers a comprehensive and well thought out support programme for Early Career Teachers led by Senior Staff and Lead Practitioners.

All Southfields Academy teaching staff experience to up to 20% PPA.

In addition, all Southfields MAT staff are entitled to free membership of the onsite Gym at Aspire, access to the Nursery@Aspire at a reduced cost, a cycle to work scheme and many other benefits.

Further details about the role

• Please note that Southfields Academy will only accept applications directly from candidates themselves.
• We reserve the right to close this vacancy early should a sufficient number of applications be received.With this in mind, we encourage early submission of an application to avoid any disappointment.
• If you do not hear from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.
• Southfields Academy is unable to provide visa sponsorship.
• Southfields Academy is proud to be an equal opportunity employer and recognises the importance of an inclusive and diverse workforce.We welcome applications from all suitable qualified candidates.

Southfields Academy is committed to safeguarding and promoting the welfare of children and young people.The successful candidate will be subject to an enhanced DBS check, along with other relevant pre-employment checks.In line with the recommendations in KCSiE, these include basic online checks of shortlisted candidates’ social media presence and other internet-based public forums.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.