Total 3,375 Junior Executive customer service job vacancies in Singapore

職責：

• 排除故障並修理醫療設備。
• 根據定義的範圍和標準作業程序執行定期維護。
• 關閉服務電話並及時完成服務報告。
• 培養牢固的客戶關係並在技術層面上升級。
• 上級不時指派的任何臨時職責。

要求：

• 生物醫學、電子或機電工程、電機和電子工程學士學位。
• 能夠在高壓環境下有效地確定優先順序並執行任務
• 良好的團隊合作精神和獨立工作者，具有良好的書面和溝通能力
• 優秀的人際溝通與分析能力
• 願意輪流在待機模式下工作。
• 具有處理生物醫學設備、醫療器材或相關醫療產品的技術支援/現場服務經驗的經驗是一個額外的優勢。
• 願意出差。
• 積極主動的學習態度。
• 將提供培訓。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

Job Responsibilities:

• Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
• Ensure communication with customers and clients with clear and relevant information
• Manage customers or client’s feedback and complaints in a professional manner
• Perform post-case administration for future reference 

Job Requirements:

• SPM / Diploma / Degree in any field. Relevant insurance certification will be an advantage
• Minimum 1-2 years of experience in customer service
• Enjoy people engagement and providing good advice and patience in dealing with complex problems
• Good interpersonal and communication skills
• Possess a pleasant and cheerful disposition

• Medical benefits
• Annual Leave
• Increment

Job Description:

We are looking for a Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

• Provide technical support and service barcode equipments (printer & scanner) at customer site.

• Manage all on-site installation, repair, maintenance and test tasks.

• Diagnose errors or technical problems and determine proper solutions.

• Comprehend customer requirements and make appropriate recommendations /briefings.

• Build positive relationships with customers.

• Produce timely and detailed service reports.

Requirements:

• Candidate must possess at least Diploma / Bachelor’s Degree in Electrical / Electronic or equivalent.

• Must be able to work independently with little supervision.

• Strong service orientation.

• Good analytical, troubleshooting and communication skills; both verbally and in writing.

• Possess own transport.

• Able to work during weekends and Public Holiday. .

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責：

• 處理各方面的詢問，有效維持我們聯絡中心的高水準可及性
• 確保透過清晰且相關的訊息與客戶和客戶進行溝通
• 以專業的方式管理客戶或客戶的回饋和投訴
• 事後管理以供日後參考

職位要求：

• SPM/文憑/任何領域的學位。有相關保險認證將優先
• 至少 1-2 年客戶服務經驗
• 享受人們的參與，並在處理複雜問題時提供良好的建議和耐心
• 良好的人際溝通與溝通能力
• 擁有愉快開朗的性格

• 醫療福利
• 年假
• 增量

Operational

• Manage Quotes: Request, present, and get approval for spot quotes; inform operations of accepted quotes.
• Coordinate Shipments: Record booking details and notify branches for processing.
• Handle Special Requests: Quickly respond to urgent shipment needs.
• Track Shipments: Monitor and update clients on shipment status.
• Prepare Reports: Create and share regular client reports.
• Enter Data: Input information accurately into client systems.
• Monitor Services: Check service performance including Hellogic transmissions, resolve issues, and inform clients.
• Resolve Billing Issues: Ensure clients receive correct invoices promptly.

Client Relationship

• Develop Clients: Identify and grow new client relationships.
• Maintain Relationships: Build and sustain effective client connections.
• Understand Clients: Learn key contacts and specific needs of assigned clients.
• Ensure Satisfaction: Work with clients and teams to maintain service satisfaction.

Other Duties

• Training: Attend training sessions or conferences as directed.
• Additional Tasks: Perform other duties as assigned.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• Minimum 2 years of experience in logistics or a similar field.
• Skilled in monitoring shipments, providing client updates, and completing regular reports.
• Ability to work with clients, operations, and sales to maintain client satisfaction and manage services.

• Permanent position
• Exposure into one of the largest international logistics providers
• Attractive Salary and Benefits
• Normal Working Hours 

職位描述：

我們正在尋找一名現場服務技術員來提供所需的客戶服務體驗。目標是推動服務成功，提高客戶滿意度、最大限度地保留客戶並提高獲利能力。

職責：

• 在客戶現場提供條碼設備（印表機和掃描器）的技術支援和服務。

• 管理所有現場安裝、維修、維護和測試任務。

• 診斷錯誤或技術問題並確定正確的解決方案。

• 了解客戶需求並提出適當的建議/簡報。

• 與客戶建立正向的關係。

• 及時產生詳細的服務報告。

要求：

• 候選人必須至少擁有電氣/電子文憑/學士學位或同等學歷。

• 必須能夠在很少監督的情況下獨立工作。

• 強而有力的服務導向。

• 良好的分析、故障排除和溝通能力；口頭和書面。

• 擁有自己的交通工具。

• 能夠在週末和公共假期工作。 。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

操作

• 管理報價：請求、提交現貨報價並獲得批准；通知營運部門已接受的報價。
• 協調出貨：記錄預訂詳細資訊並通知分公司進行處理。
• 處理特殊請求：快速回應緊急貨運需求。
• 追蹤貨運：監控並更新客戶的貨運狀態。
• 準備報告：建立並分享定期客戶報告。
• 輸入資料：將資訊準確輸入客戶端系統。
• 監控服務：檢查服務效能（包括 Hellogic 傳輸）、解決問題並通知客戶。
• 解決計費問題：確保客戶及時收到正確的發票。

客戶關係

• 開發客戶：識別並發展新的客戶關係。
• 維繫關係：建立並維持有效的客戶聯繫。
• 了解客戶：了解指定客戶的主要聯絡人和特定需求。
• 確保滿意度：與客戶和團隊合作以保持服務滿意度。

其他職責

• 培訓：按照指示參加培訓課程或會議。
• 附加任務：執行指派的其他職責。

資格

• 物流、供應鏈管理或相關領域的文憑或學位。
• 至少 2 年物流或類似領域的經驗。
• 擅長監控出貨、向客戶提供最新資訊並完成定期報告。
• 能夠與客戶、營運和銷售人員合作，以保持客戶滿意度並管理服務。

• 永久職位
• 接觸最大的國際物流供應商之一
• 有吸引力的薪資和福利
• 正常工作時間

操作

• 管理報價：請求、提交現貨報價並獲得批准；通知營運部門已接受的報價。
• 協調出貨：記錄預訂詳細資訊並通知分公司進行處理。
• 處理特殊請求：快速回應緊急貨運需求。
• 追蹤貨運：監控並更新客戶的貨運狀態。
• 準備報告：建立並分享定期客戶報告。
• 輸入資料：將資訊準確輸入客戶端系統。
• 監控服務：檢查服務效能（包括 Hellogic 傳輸）、解決問題並通知客戶。
• 解決計費問題：確保客戶及時收到正確的發票。

客戶關係

• 開發客戶：識別並發展新的客戶關係。
• 維繫關係：建立並維持有效的客戶聯繫。
• 了解客戶：了解指定客戶的主要聯絡人和特定需求。
• 確保滿意度：與客戶和團隊合作以保持服務滿意度。

其他職責

• 培訓：按照指示參加培訓課程或會議。
• 附加任務：執行指派的其他職責。

資格

• 物流、供應鏈管理或相關領域的文憑或學位。
• 至少 2 年物流或類似領域的經驗。
• 擅長監控出貨、向客戶提供最新資訊並完成定期報告。
• 能夠與客戶、營運和銷售人員合作，以保持客戶滿意度並管理服務。

• 永久職位
• 接觸最大的國際物流供應商之一
• 有吸引力的薪資和福利
• 正常工作時間

Your new company
Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.
Your new role
As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the Concession tickets. You will be looking through applications and approving them on the system for the concession tickets. Occasionally, you will be required to input information from the paper applications onto the system.
As this job is a Customer Service Advisor, you will be required to take any inbound calls from customers regarding the process of their application or any queries.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to have previous experience working in a call centre or contact centre. Furthermore, you should be able to articulate yourself well due to the nature of this role.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary role based in Birmingham. This is a three-month contract but may be open to extension. The pay rate for this job is £13.46 per hour, paid on a weekly basis.
At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now
If you're interested in this job, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Advert

We are looking for a friendly and organised person with a passion for great customer service. You will work as part of the catering team and present a comfortable and welcoming environment to customers in our café, conference centre and those attending matchday hospitality and other events.

As the first point of contact the role requires someone who is able to provide a high quality of customer service and is a good communicator. The post holder will also be required to assist with the preparation of food and drinks.

You will be required to undertake work outside normal office hours including evenings and weekends.

If you are interested in applying for this role, please visit My Job Scotland.

To apply, please register with Myjobscotland and complete the online application form. Please note that we do not accept CV’s.

For further information, please contact Allison or Linzi on 01324 618740

Proud member of the Disability Confident employer scheme

[Job ID: 780880]

Responsibilities:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• Process customer orders efficiently.
• Perform general administrative duties.
• Provide backup support for supply chain management activities.
• Complete other ad-hoc tasks as required.

Requirements:

• At least 1 year of relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Office applications (Excel, Word, PowerPoint), Adobe, and ERP systems.
• Mature, self-motivated, and able to work independently as well as part of a team.
• Ability to thrive in a fast-paced environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours - 7.30 - 5.00 Monday to Friday

Location - Unit 3, Wood Street, Manchester, M11 2FB

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• Passion for working with people

• A positive can-do attitude

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!