Total 72 credit control executive job vacancies in Singapore

Roles and Responsibilities:

• Data Entry: Accurately enter financial and administrative data into systems and databases.

• Data Analysis: Analyse financial data to generate reports and identify trends.

• Financial Reporting: Assist in preparing financial reports and summaries for management.

• Record Keeping: Maintain and organize financial records and documentation.

Requirements:

• Diploma in Accounting and Finance or a related field.

• Minimum of 2 years of relevant work experience.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development
• Medical Benefit

Job Title: Admin Executive

Company: Best Rising Trading Sdn Bhd

Job Description:

We are looking for a detail-oriented and efficient Admin Executive to join the team at Best Rising Trading Sdn Bhd, the distributor of Joyday ice cream in Malaysia. The Admin Executive will play a crucial role in supporting daily administrative operations and ensuring smooth workflow within

the office.

Key Responsibilities:

1. Office Administration:

• Provide administrative support to the management and sales team.

• Organize and maintain office files, records, and documentation.

• Handle incoming and outgoing correspondence, emails, and phone calls.

2. Inventory and Order Management:

• Assist with inventory tracking and stock management.

• Process orders and coordinate with suppliers and customers to ensure timely delivery of products.

3. Data Entry and Reporting:

• Maintain and update databases with accurate information.

• Prepare and generate reports for management, including sales and inventory data.

4. Customer Support:

• Assist customers with inquiries, orders, and product information.

• Address any administrative issues or concerns promptly and professionally.

5. Scheduling and Coordination:

• Coordinate meetings, appointments, and events as needed.

• Support the planning and organization of company events or promotions.

6. Finance Assistance:

• Assist with basic accounting tasks, including invoice preparation and payment tracking.

• Prepare and maintain financial records as required.

7. Ad-Hoc Administrative Tasks:

• Assist with any other administrative duties as assigned by the management.

Job Requirements:

• Proven experience in administrative roles or office management.

• Strong organizational skills and attention to detail.

• Good communication skills (both written and verbal).

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to multitask and prioritize tasks effectively.

• Strong problem-solving skills and ability to work independently.

• Basic knowledge of accounting or finance is a plus.

Apply now to be a part of our dynamic team at Best Rising Trading Sdn Bhd

Contact Number: +60 10-288 1266 (Ms. Lily)

Email: lilyw8291@gmail.com

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Handle Full set of Accounting ( by using SQL Accounting software )
• To prepare monthly payroll and ensure all documentations are complying statutory requirements (including EPF, SOCSO and EIS and PCB)
• Performing basic office tasks, such as filling, data entry, answering phones, processing the mail, etc.
• Handling communications with clients and vendors via phone, email, and in-person.
• Follow up on customer overdue payments and credit control.
• Familiar with tradelines such as BA,LC,OD etc..
• Handle Bank Reconciliation
• Ability to meet account deadlines.
• Preparing monthly financial reports such P&L,Cash Flow & etc.
• Be alert on raw materials usage monthly to prevent losses and should inform Purchasing,Production & CEO.
• Assisting with audits, fact checks and resolving discrepancies.
• Liaise with Auditors ,Tax Agent, Bankers.
• Prepare tax computation and submission.
• Have a great knowledge in Tax computation,be alert for SME Subsidy & Grants or any other government benefits provided to SME that can be applied.
• Prepare year end closing management account for audit purpose

Requirements: 

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent.
• Required language(s): English, Bahasa Malaysia
• At least 5 Year(s) of working experience in the related field is required for this position.
• At least 2 Year(s) of working experience as an auditor in audit firm may be prioritized.
• Required Skill(s): Microsoft Office, SQL Accounting(Mandatory)

Perks & Benefits

• EPF & Socso
• Medical Benefits
• Annual Bonus
• Annual Salary Increment
• Company Activities : Karaoke, sports activities,annual dinner, etc
• Working Hours: Monday-Friday (8.30am-5.30pm)
• Location:Rawang Integrated Industrial Park,Rawang,Selangor.
• Salary Range:RM4500-RM7000 (based on experience, skills & education)

Job Description

Daily Operations:

• Oversee daily warehouse operations, ensuring incoming and outgoing materials are processed efficiently, accurately and in good condition.

Warehouse Organization:

• Ensure goods inside the warehouse are properly stacked and arranged tidily.
• Enforce segregation practices and maintain cleanliness within the warehouse.

Transportation Management:

• Conduct daily audits of lorries for both local and outstation deliveries.
• Manage local and outstation transportation to ensure timely and cost-effective deliveries.

Health & Safety :

• Regularly inspect the warehouse to ensure adherence to safety regulations, particularly for chemical storage.

Inventory Control:

• Maintain accurate inventory records by conducting periodic stock checks.
• Oversee proper documentation for all incoming and outgoing materials.

Reporting & Communication:

• Coordinate with internal teams, including procurement, sales and customer service, to ensure operational alignment.
• Supervise and train warehouse staff to uphold operational standards.
• Identify areas for improvement within the warehouse and logistics operations and propose solutions to the management to enhance efficiency.

Job Requirements

· Candidate must possess at lease Diploma level

· Knowledge in driving forklift

· Knowledge in using computer in basic Microsoft office tools

· Proficiency in Bahasa Malaysia and English

· Minimum 2 years of working experience in warehouse operation

· Good interpersonal and communication skills

· Candidates without experience but who are willing to learn are encouraged to apply. Management will provide comprehensive training.

Benefits

· 5-days work

· Attractive salary and bonuses

The Marketing Executive will be responsible for developing and executing online and offline

marketing strategies to increase brand awareness, drive customer engagement, and boost sales.

This role requires a creative and strategic thinker with experience in marketing and campaign

management.

Key Responsibilities:

Strategic Planning and Execution:

• Develop and implement marketing strategies that align with company objectives.

• Conduct market research and analyse trends to identify new marketing opportunities.

• Collaborate with cross-functional teams to ensure cohesive marketing efforts.

Campaign Management:

• Plan, execute, and oversee offline marketing campaigns including print, direct mail, in-store

promotions, and events.

• Monitor and analyse campaign performance, providing regular reports and insights.

• Optimize campaigns to improve ROI and achieve KPIs.

Event Planning and Execution:

• Plan and execute promotional events, product launches, and community outreach programs.

• Coordinate logistics, negotiate contracts, and manage vendor relationships for events.

• Measure event success and report on outcomes.

Retail and In-Store Marketing:

• Develop in-store marketing strategies to enhance customer experience and drive sales.

• Oversee the creation of point-of-sale materials, displays, and signage.

• Coordinate with store managers to implement in-store promotions and campaigns.

If You Have the Following, We Want to Hear from You!

• Willing to work at Johor Bahru Town.

• Bachelor’s degree in Marketing, Business Administration, or related field.

• Minimum of 3 years of experience in marketing field.

• Experience in the optical retail or healthcare industry would be added advantage.

• Proven experience in developing and executing successful marketing campaigns.

• Excellent analytical and project management skills.

• Exceptional communication and interpersonal skills.

• Creative thinker with a strategic mindset.

Benefit：

• EPF | SOCSO | EIS

• Medical claims , Check up , Dental care

• Staff Purchase for Optical Products

• Attractive bonus

• Staff Welfare

• Career growth opportunities

Interested candidate, please email your resume to hr@eyesmate.com.my

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

 Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The KLASS IT Support Executive plays a crucial role in ensuring the smooth operation of IT systems and providing excellent customer service to users within the organization. They act as a bridge between technical IT solutions and non-technical users, helping to resolve issues and improve overall productivity.

Technical Support: 

• Provide Level 0-1 technical support to staff and students according to established Service Level Agreements (SLAs).
• Troubleshoot and resolve a wide range of hardware and software issues, including desktops, laptops, tablets, printers, internet connectivity, and educational software.
• Document support interactions and solutions for future reference.
• Escalate Level 2-3 support issues to the IT Manager or designated team member for further resolution.

User Support and Training:

• Assist staff and students with basic technology use and provide training on new software and applications.
• Develop and maintain user guides and documentation for commonly used technology tools.
• Answer user inquiries regarding technical issues and school technology policies.

Hardware and Software Management:

• Assist with the setup, configuration, and maintenance of school devices.
• Manage software licenses and ensure software compliance within the school.
• Participate in inventory control of IT equipment and accessories.

Classroom Technology Support:

• Set up and troubleshoot classroom technology equipment, including projectors, smart boards, and sound systems.
• Collaborate with teachers to integrate technology effectively into their lessons.

Other Responsibilities:

• Assist with the preparation and execution of IT-related events or projects.
• Stay up-to-date on evolving educational technology trends and applications.
• Maintain a positive and professional demeanor, providing excellent customer service to all users.

Qualifications and Requirements:

• Degree/Diploma in Information Technology (IT) or Computer Science.
• Maintain an up-to-date approved IT systems certification for the entire duration of the contract period. An IT-approved certification list will be reviewed and published annually based on the technology currently being utilized within the school’s IT infrastructure.
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills (written and verbal)
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new technologies
• Be proactive and independent in creative development 

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free Parking
• Free to use School's facilities such as gym, swimming pool and sports court
• Working hour : 7.30am - 4.00pm

Job Description

Daily Operations:

• Oversee daily warehouse operations, ensuring incoming and outgoing materials are processed efficiently, accurately and in good condition.

Warehouse Organization:

• Ensure goods inside the warehouse are properly stacked and arranged tidily.
• Enforce segregation practices and maintain cleanliness within the warehouse.

Transportation Management:

• Conduct daily audits of lorries for both local and outstation deliveries.
• Manage local and outstation transportation to ensure timely and cost-effective deliveries.

Health & Safety :

• Regularly inspect the warehouse to ensure adherence to safety regulations, particularly for chemical storage.

Inventory Control:

• Maintain accurate inventory records by conducting periodic stock checks.
• Oversee proper documentation for all incoming and outgoing materials.

Reporting & Communication:

• Coordinate with internal teams, including procurement, sales and customer service, to ensure operational alignment.
• Supervise and train warehouse staff to uphold operational standards.
• Identify areas for improvement within the warehouse and logistics operations and propose solutions to the management to enhance efficiency.

Job Requirements

· Candidate must possess at lease Diploma level

· Knowledge in driving forklift

· Knowledge in using computer in basic Microsoft office tools

· Proficiency in Bahasa Malaysia and English

· Minimum 2 years of working experience in warehouse operation

· Good interpersonal and communication skills

· Candidates without experience but who are willing to learn are encouraged to apply. Management will provide comprehensive training.

Benefits

· 5-days work

· Attractive salary and bonuses

Job Requirements:

• Candidate must possess at least a Degree in Accounting / Finance
• 3 Years experience in accounting function
• Able to travel to project sites for meetings or discussions
• Knowledge in CSS software or any other property management accounting software.
• Working experience in Property Management field will be an added advantage.
• Posses good interpersonal skills and able to communicate in English and Bahasa Malaysia.

Job Descriptions:

• Prepare monthly financial management reports.
• To monitor daily cash balance, bank reconciliation and daily accounts entries.
• Cash flow management, budgetary review and control.
• To ensure timely payments to trade creditors, contractors and other third parties
• To assist in auditing and taxation assignments.
• Any other duties and responsibilities that may be assigned from time to time by Head of Finance.

Perks & Benefits:

• Nearby public transport

Job Description

Daily Operations:

• Oversee daily warehouse operations, ensuring incoming and outgoing materials are processed efficiently, accurately and in good condition.

Warehouse Organization:

• Ensure goods inside the warehouse are properly stacked and arranged tidily.
• Enforce segregation practices and maintain cleanliness within the warehouse.

Transportation Management:

• Conduct daily audits of lorries for both local and outstation deliveries.
• Manage local and outstation transportation to ensure timely and cost-effective deliveries.

Health & Safety :

• Regularly inspect the warehouse to ensure adherence to safety regulations, particularly for chemical storage.

Inventory Control:

• Maintain accurate inventory records by conducting periodic stock checks.
• Oversee proper documentation for all incoming and outgoing materials.

Reporting & Communication:

• Coordinate with internal teams, including procurement, sales and customer service, to ensure operational alignment.
• Supervise and train warehouse staff to uphold operational standards.
• Identify areas for improvement within the warehouse and logistics operations and propose solutions to the management to enhance efficiency.

Job Requirements

· Candidate must possess at lease Diploma level

· Knowledge in driving forklift

· Knowledge in using computer in basic Microsoft office tools

· Proficiency in Bahasa Malaysia and English

· Minimum 2 years of working experience in warehouse operation

· Good interpersonal and communication skills

· Candidates without experience but who are willing to learn are encouraged to apply. Management will provide comprehensive training.

Benefits

· 5-days work

· Attractive salary and bonuses

Job Responsibilities:

• Handle the administration of HR processes including recruitment process

• Resolve communication issues, support a positive work environment, arrange and streamline employee workflows.

• Support in handling employee disciplinary and performance management and ensure adherence to company and HR policies.

• Organize office events, training sessions and professional development programs for employees.

• Support payroll processing and update to system (e.g. EPF, SOCSO,EIS, LHDN, HRDF)

• Maintain HR records, prepare reports, and handle routine matters with government departments.

• Handle general administration duties and support to the various departments (e.g. preparing invoices, filing)

Job Requirements:

• Minimum Certificate/Diploma in any field

• At least 2 years of experience in HR and administrative roles.

• Familiar with HR software and labor laws.

• Strong communication and organizational skills.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Able to write & speak in Mandarin, English & Malay and proficient in spoken Mandarin is an added advantage

Benefit：

• EPF | SOCSO | EIS

• Medical claims , Check up , Dental care

• Staff Purchase for Optical Products

• Attractive bonus

• Staff Welfare

• Career growth opportunities

⭕ 5.5 Days / week

⭕ 9am-5.30pm

⭕ Work at Taman Sentosa, Johor

Interested candidate, please email your resume to hr@eyesmate.com.my

Working Hours

• Monday to Friday 8am-5pm
• Saturday 8am-12pm (Alternate)

What will you do?

• Engage with our customers through friendly follow-ups on WhatsApp or by phone, providing personalized service every step of the way!

Do you meet the requirement?

• Detail-oriented with strong focus on accuracy and precision in every task
• Outgoing, cheerful and patient

Perks & Benefits

• Full attendance allowance
• EPF, SOCSO, EIS
• Medical benefit
• Personal accident insurance
• Casual dress code
• New Year bonus
• Performance bonus
• Company trips
• Yearly increment

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

Our World

We are a supportive, connected community that innovates, explores and learns together.

Job Purpose 

The Academic Support Executive provides a professional standard of assistance for the school PE and Sports department. The purpose of the role is to support the day- to-day life of the school by providing a wide range of strategic and operational administrative support, in particular by leading on all areas of administrative support relating to the PE and Sports Department. The Academic Support Executive plays an active part in supporting the PE and Sports community through excellent communication, collaboration, responsive problem solving and by maintaining a professional image at all times.

Responsibilities/Duties:

1. Administrative Tasks

The nature of this role means that the Academic Support Executive must be responsive

to the needs and demands of the school on a daily basis. The following examples represent some of the administrative tasks that the Academic Support Executive should expect to undertake:

• To handle parents enquiries via phone, email, ensuring issues are passed to the appropriate member of the PE & Sports team.
• Manage, plan, support and co-ordinate the administration of the PE & Sports Team, such as assist with the sports venues booking and schedule meetings.
• Update all fixtures to calendars and to School's Buddy termly basis.
• Follow up with staff to ensure that action points are actioned throughout the week.
• Be responsible for the ordering of student (Sports Leader, GCSE, ALevel) T- shirts.
• Manage the booking and payment of hired officials. (referees)
• Liaise with transport for local fixtures and sport related trips.
• Liaise with the host school to complete all necessary administrative tasks for overseas trips. This includes booking flights and creating travel booklets. 
• Collate student information (contact details, photos, dietary and medical information) and share with staff in charge.
• Assist to update and keep track on budgets for local and overseas trips that includes flights, transport etc
• Work with the Head of Sport and Director of Sport to liaise with other departments for PE & Sports events.
• Assisting in updating all events to PE and Sports calendar.
• Regularly update the PE website under the guidance of the PE and Sport Leadership team.
• Send parent communication under the direction of the PE and Sport Leadership team.
• Assist in productions of student progress reports.

2. Events

Whether face-to-face or virtual, school events are pivotal to the reputation, functioning and sense of community of our school. It is important that we run our events professionally and sensitively. The Academic Support Executive plays a crucial role in overseeing the logistical arrangements of events under the oversight of SLT. This may include the following:

• Overseeing communication with relevant departments and individuals around the organisation of events such as booking space, seating arrangements and creating event forms and ensuring all information is accurate and uploaded via KissFlow.
• Plan with the sound technician for sound and lighting for the event.
• To determine either TI support is needed for the event.
• Process all purchase orders and any payment due to the event with suppliers and ensure delivery is timely.
• Assisting with the distribution of invites, via email and assisting with the management of guest lists for school performances and special events at the school venues such as RSVP list or ticketing counter.
• Organising refreshments by liaising with the food providers on the menu depending on the nature of the event, number of delegates.
• Producing performance programmes and other related materials such as slides/ scripts in both (electronic or hard copy.
• Coordinating the preparation of presentations, assemblies and celebration events overseen by SLT (preparation of awards and certificates) and supporting other school events where appropriate.

Selection Criteria:

Essential: 

• Possessing and developing the IT skills and knowledge necessary to support the administrative needs of the school.
• Communicate sensitively and confidently with parents, students, teachers and colleagues, conveying ideas clearly and working respectfully and collaboratively.
• Show initiative in decision making and problem solving, considering different perspectives, variables, pathways and outcomes.
• Be flexible and adaptable, thinking creatively and multitasking to handle a multitude of projects/concerns/enquiries. This includes a high level of organisational skill and time management.
• Demonstrate forward thinking in working independently, at times with minimal supervision.
• Be a team player by striving to make the work environment as cheerful and productive as possible and by maintaining a positive and solutions-focused attitude.
• Display honesty and integrity in all aspects of their interactions with others and seek to establish positive and supportive working relationships.
• Possess and develop the TI skills and knowledge necessary to support the administrative needs of the school.
• Display a proactive attitude to their own professional growth and support that of their fellow team members through the sharing of practice, leading on and taking part in training and seeking out opportunities for further growth and development.

In addition, to be an effective team player, the Academic Support Executive is expected to have, or demonstrate the capacity to develop, skills and attributes in the following key areas which are deemed essential for the position:

1. Learnability 

2. Resilience

3. Agility

4. Collaboration

5. Verbal communication

 6. Written communication

7. Creativity

8. Problem-solving

9. Kindness, compassion and empathy

Desirable:

• Specific experience of working in a school
• Passionate about education
• Experience of managing Zoom meetings, school events
• Experience in iSAMS and GMASS
• Experience with Google and Windows
• Experience with Adobe Creative Cloud, e.g. Photoshop and InDesign, Canva, Video Maker
• Excellent written and spoken English.

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder.

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free parking
• Free to use School's facilities such as gym, swimming pool, sports court

職位描述

日常運作：

• 監督日常倉庫運營，確保進出材料得到高效、準確和良好的處理。

倉庫組織：

• 確保倉庫內貨物堆疊正確、排列整齊。
• 實施隔離措施並保持倉庫內的清潔。

運輸管理：

• 對本地和外地送貨的卡車進行日常審核。
• 管理本地和外地運輸，確保及時且經濟高效的交付。

健康與安全：

• 定期檢查倉庫，確保遵守安全規定，特別是化學品儲存。

庫存控制：

• 透過定期庫存檢查來維護準確的庫存記錄。
• 監督所有進出材料的正確記錄。

報告與溝通：

• 與內部團隊（包括採購、銷售和客戶服務）進行協調，以確保營運協調一致。
• 監督和培訓倉庫員工遵守營運標準。
• 確定倉庫和物流營運中需要改進的領域，並向管理層提出解決方案以提高效率。

職位要求

· 候選人必須至少擁有文憑水平

· 堆高機駕駛知識

· 具備使用電腦的基本Microsoft Office工具的知識

· 精通馬來語和英語

· 至少2年倉庫營運工作經驗

· 良好的人際溝通與溝通能力

· 鼓勵沒有經驗但願意學習的候選人申請。管理層將提供全面的培訓。

好處

· 5天工作制

· 具吸引力的薪資和獎金

Digital Marketing Executive (Specializing in FB Meta)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Internal Campaigns

- Developing and implementing marketing plans and campaigns for Karuna

- Creating compelling and engaging content for various marketing channels

- Collaborating with other departments to develop effective marketing strategies

- Keeping up-to-date with industry developments and trends

Client Campaigns

- Conducting market research to identify trends and opportunities

- Managing budgets and ensuring cost-effectiveness of marketing efforts

- Analyzing data and metrics to evaluate the success of marketing campaigns and make adjustments

as needed

- Communicating with customers and networking with industry contacts to gather feedback and stay

informed of new developments and opportunities

- Preparing proposals and presentations for clients regarding digital marketing strategies

Digital Marketing Mastery (Specialisation in FB Meta)

- Mastering a range of digital marketing services to enhance Karuna's offerings

- Developing and executing digital marketing strategies to increase brand awareness and drive

website traffic and sales

- Gaining technical skills to plan and execute SEO, Facebook Ads, and LinkedIn marketing

- Collaborating with the design team to create visual assets for campaigns and social media posts

Overall

- Managing and overseeing marketing campaigns and initiatives across multiple channels,

including digital and traditional marketing

Requirements :

• Bachelor’s degree in marketing with good grades
• More than 2 years of experience in digital marketing (specialisation in Facebook Meta)
• Extensive knowledge of marketing strategies, channels, digital marketing, SEO and branding
• Superb leadership, exceptional analytical and problem-solving skills;
• Strong time management and organisational abilities;
• Proficiency in electronic marketing automation software will be advantageous
• Able to develop content
• Able to liaise with clients

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor