Total 6 administrative clerical job vacancies in Harrow, HA1 3UJ

To view the main responsibility, please see the attached the Job Description and Person Specification.

• Work as part of the Outpatients Department multi-disciplinary team, providing an efficient administrative and Outpatient reception service
• Complete admin duties as required
• Record all outpatient attendances (cashing-up) on the Patient Access System
• Book follow-up appointments
• File documents according to Information Governance policy
• Communicate with patients, visitors and staff in a professional and courteous manner
• Communicate effectively using all available forms of communication
• Maintain an uncluttered and tidy reception area
• Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
• Support the Managers and Supervisors in developing a patient focused service
• Book patient follow-up appointments
• Analyse patient pathways vs outcomes and escalate to relevant clinical / non-clinical staff if the patient requires an earlier appointment or diagnostic in order to achieve RTT targets
• Record outpatient attendances on Cerner and chase the clinicians for Did Not Attends (DNAs) and Could Not Waits (CNWs) within stipulated timeframes to ensure that the Trust receives appropriate funding
• Ensure all patient information is complete and up to date on the Trust PAS
• Identify, investigate and correct PAS discrepancies ensuring GP and personal contact details are accurate and up to date
• Follow the appropriate processes for audit forms, walk-in patients, booking of BSL interpreters and transport patients in line with Trust standards
• Use your written and verbal communication and interpersonal skills to interact with patients, their carers and relatives, visitors and staff
• Be a calm, supportive, flexible and adaptable member of the team
• Deal with all enquiries in a professional and co-operative manner
• Respond politely but firmly with people behaving antisocially and report any verbal abuse
• Redirect queries to the appropriate person using available information and initiative and send messages via email where possible.
• Provide non-clinical advice and guidance regarding appointments
• Process patient data and appointments using the Trust Patient Access System (PAS)

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.


This advert closes on Wednesday 11 Dec 2024

To view the main responsibility, please see the attached the Job Description and Person Specification

We require a project administrator to assist in providing operational support and
project co-ordination to our ISRH service. The post-holder will assist in
management of projects related to the ISRH service. The post holder will assist in
managing projects from start to finish including developing any relevant business
cases or reports with support from the Service Manager. The post-holder will
provide project co-ordination, planning and administrative support to the ISRH
service, they will be required to build positive working relationships with staff at all
levels and across all professional groups. This role will require experience in
supporting projects, strong administrative, planning and organisational skills as well
as confident communication skills. The post-holder will work within Integrated Sexual
and Reproductive Health Services, and with operational and clinical teams.

KEY RESPONSIBILITIES
Project delivery and management
 Ensure that all ISRH service projects are uploaded to Trakit and regularly updated.
 Assist in providing operational support across the ISRH service.
 Proactively liaise with team members and wider stakeholders to develop project plans
and documents and ensure they are kept up to date
 Organise and co-ordinate meetings, including preparing agendas, coordinating
meeting papers and proactively liaising with attendees.
 Take meeting minutes, ensuring accurate and appropriate recording of key decision
points and actions, and liaise with stakeholders to ensure actions are followed up.
 Work with the project team to identify and agree clear, measurable SMART goals, timelines
and KPIs for the projects you are managing.
 Monitor project risks and ensure that appropriate action is taken to mitigate project
risks.
 Monitor project timelines to ensure that projects are implemented on time.
 Drafting of project reports and business cases with assistance from the Service
Manager.
General Manager




London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, Hillingdon and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We run community services across LNWUH.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification


This advert closes on Tuesday 8 Oct 2024

To view the full main responsibilities, please see the attached the Job Description and Person Specification.

What skills and experience we're looking for

WHITMORE HIGH SCHOOL

ADMINISTRATIVE ASSISTANT (COVER CO-ORDINATOR)

Are you looking for an innovative and forward thinking school which genuinely invests and develops you? Then come and join us at Whitmore High School where we believe all our exceptional staff contribute to transforming students’ lives!

We are looking for an Administrative Assistant who would like to join our dynamic and successful school and be responsible for the daily cover arrangements for teaching staff; someone who would like to be part of a friendly and hard-working team.

The successful candidate will:

• Possess strong organisational skills with the ability to prioritise own work load, meet all deadlines and remain calm under pressure
• Have an excellent level of administrative and computer skills including MS Office Excel & Word
• Be numerate and literate, have strong attention to detail and accuracy with a good level of education
• Have excellent communication skills with the ability to communicate effectively, clearly and accurately both orally and in writing with a wide range of people e.g. recruitment agencies students, teachers, parents/carers
• Embrace new technologies and ideas that enhance and improve administrative tasks
• Be self-motivated, enthusiastic, hardworkingand flexible in their approach with a pro-active approach to problem solving
• Be a positive team player, willing to pitch in and help out where needed and believe in the importance of team work and a collaborative approach
• Be committed to Equality, Diversity and Inclusion and the principles and practice of equal opportunities
• Be committed to the principles and practice of safeguarding all young people

Full details of the post, application form and more information on our school can be viewed on our website www.whitmore.harrow.sch.uk Completed application forms must be submitted by the closing date – Monday 8th July at 9.00am.

Shortlisted candidates will be interviewed on Wednesday 10th July 2024

Whitmore High School is committed to safeguarding and promoting the welfare of young people and all staff are expected to share this commitment. A copy of our child protection policy can be found on the school website. All appointments are subject to an Enhanced Disclosure and Barring Service check and pre-employment checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Under the Rehabilitation of Offenders Act 1974, this post is listed as an exempted employment. You therefore need to reveal all spent convictions during the recruitment and vetting process.

What the school offers its staff



Why work for Whitmore High School?

• State of the art building with well-equipped classrooms, excellent resources and modern facilities
• Fantastic support from your line managers and SLT who will develop you and want to see you succeed in your career
• You’ll be working in an OFSTED rated ‘Outstanding’ school
• Exceptional and wide ranging CPD opportunities
• Staff Wellbeing group who promote a healthy work life balance and arrange activities such as weekly staff yoga, on-site massage, weekly fruit, well-being garden, book club with free Kindle loan for staff etc.
• Free annual flu jab
• Free use of the on-site gym
• Cycle to Work tax free bike scheme

OFSTED graded the school outstanding in all areas and commented “Students have outstanding attitudes to learning and take a pride in their work”. Our students are happy, well behaved and make excellent progress.





Commitment to safeguarding

Whitmore High School is committed to safeguarding and promoting the welfare of young people and all staff are expected to share this commitment. All appointments are subject to an Enhanced DBS check and pre-employment checks. Online searches may be completed for shortlisted candidates as part of due diligence checks. It is an offence to apply for any role if you are barred from engaging in regulated activity relevant to children. Under the Rehabilitation of Offenders Act 1974, all posts are listed as exempted employment. You therefore need to reveal all spent convictions during the recruitment and vetting process.