Total 43 Junior Executive administrative clerical job vacancies in London, Greater London, SW19 7HB

Your new company
Hays are recruiting for a temporary HR Administrator. This role is immediate, starting for 3-6 months, dependent on business needs. This role is based in Manchester City Centre.
Your new role
You will assist the HR team with all administrative duties, provide first point of contact for telephone calls, coordinate meetings, maintain filing systems, process HR information, assist the recruitment team, raise letters, assist with new starters, produce letters, order and distrix post/mail and any other duties required via the team.
What you'll need to succeed
You will have previous administrative experience. If you have worked in HR, this will be advantageous, you will be an excellent communicator, you will have excellent attention to detail, and you will understand the importance of confidentiality. You will be immediately available and comfortable committing to a role on an ongoing temporary basis.
What you'll get in return
This role is for a reputable, fast-paced Manchester city centre company, the rate of pay is £12.60 per hour.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Legal Administrative Assistant

RCN London UK HQ/Birmingham Office, 21 months FTC

2 x 35 hours per week
1 x 24.5 per week (0.7FTE)

£25,629- £28,068 pro rata* plus London weighting if applicable


There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss if alternative office locations are available.

At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.

We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.

As a Legal Administrative Assistant to the Regulatory legal team you will use your positive attitude, organisational skills and your ability to deliver top quality customer service to provide administrative support to a busy team of Legal Officers representing RCN members in relation to regulatory and employment law matters.

It's a job full of possibilities as you could get involved in anything from arranging meetings with members to liaising with barristers’ chambers and preparing documents. We'll look to you to help plan diaries and organise and keep files up to date. It's a great way to build your knowledge of our work and develop your potential.

As a Legal Administrative Assistant you will have hands on involvement in supporting our members and direct contact on a daily basis, utilising your customer service skills and passion for our services.

To join us you’ll need good organisation skills and, ideally, a background in a relevant area such as working in an administrative role, preferably within a legal team.

Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

What we offer you

We expect you to look after our members and we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.

Our selection process

Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone

Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details

For more information or for an informal discussion about the role please contact Helen Duffield at helen.duffield@rcn.org.uk

For more information about the recruitment and selection process please contact recruit@rcn.org.uk

Opening date: 13 November 2024

Closing date: 27 November 2024

If we receive many applications after a week of advertising, this vacancy may close earlier.

Assessment & interview date: 11 December 2024

Proud member of the Disability Confident employer scheme

Job Title: Administrative Assistant

Contract: 6-month contract

Location: London, completely Remote

Salary: £116 per day

SRG are working with a leading Medtech company to help them find an Project Assistant to join their busy team.

This role involves administratively overseeing and tracking the progress of the Job Description (JD) review process. The incumbent will play a critical role in ensuring that all JDs are reviewed, completed, and stored in accordance with Standard Operating Procedures (SOP) and within the agreed-upon timelines. This includes monitoring compliance with SOP requirements, coordinating with relevant stakeholders, and providing updates on the status of the JD review exercise.

Key Responsibilities will include:

• Monitor, track status, and report the progress of the Job Description (JD) review exercise.
• Ensure that all JDs are reviewed, completed, and stored by the appropriate parties in alignment with the new global Standard Operating Procedures (SOP).
• Monitor, track, and align to strict adherence of established timelines for the overall JD review process.
• Coordinate with relevant stakeholders, providing feedback and direction to ensure smooth execution and timely completion of the review process.
• Provide regular updates and reports on the status and progress of JD reviews.
• Identify any issues or delays and report to project team to implement corrective actions to keep the review process on track.
• Provide reminders and follow-up and provide answers to questions as needed to keep the project on track with timelines.

Candidate Requirements:

• Proven experience in tracking project progress, organising and reporting data updates to ensure timely completion of tasks.
• Strong attention to detail and ability to ensure accuracy and alignment with Standard Operating Procedures (SOP)
• Effective communication and collaboration skills to work with multiple stakeholders, provide feedback across higher levels of the organisation, and ensure smooth process execution.
• Ability to prioritize tasks, act with urgency, and meet strict deadlines within an agreed timeframe.
• Ability to identify issues, propose solutions, and implement corrective actions promptly.
• Strong skills in providing progress updates, tracking metrics, and ensuring appropriate transparency throughout the project.
• Solid Microsoft Office skills, including at least intermediate skills in Excel
• Prior experience with Compliance Wire preferred but not required

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

An opportunity has arisen for an enthusiastic and highly motivated individual to join Therapy Services in the post of Receptionist at Homerton Healthcare and Sir Ludwig Gutman to deliver excellent service to our patients and a smooth and efficient support to our clinical team.

We are seeking to appoint a dynamic individual to work within our fast-paced service. Applicants should be able to demonstrate evidence of their organisational skills, be a committed team player with the ability to priorities their own workload, and work well under pressure.

Excellent interpersonal and communication skills are essential with the role requiring high level of computer based skills. The successful applicant must be flexible, adaptable, and have a willingness to embrace change as and when required. The ability to use initiative when dealing with unexpected situations is also an advantage. Role will be cross-site and the successful applicant will be expected to cover Homerton and Sir Ludwig Gutman

Key duties include:
• To be the first point of call for patients and staff member when entering the department, contributing to the overall efficient and effective running of designated outpatient clinics.
• To work closely with Supervisor, APP'S, Physiotherapist, Speech and Language therapist and Dietitians to ensure that any issues in clinic are raised immediately to maintain an excellent level of service to patients.
• To manage the booking of designated new & follow up clinics and ensure that these are booked efficiently and that any booking issues are raised immediately with supervisor/Service Manager and clinicians to ensure patient care is not compromised

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

What's involved with this role:

Temporary Customer Service Administrative Assistant x 4 – Housing



Job Ref: Brent 5258412

Pay Rate: £17.27 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, webchat and social media channels.

Key Responsibilities:

Provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
Carry out all duties in accordance with relevant Council and Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering Housing & Neighbourhoods.
Take ownership and appropriate action to resolve enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.



Qualifications:

Good standard of education including Maths and English at GCSE level or equivalent.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: Brent 5258412


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425 This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

An exciting opportunity has arisen for an enthusiastic and highly motivated administrative assistant to join the newly formed Camden Musculoskeletal Service administrative team who will support a Single Point of Access for referrals into Camden MSK.



The successful candidate will need to be able to demonstrate robust administrative skills including booking patients appointments and communicating with patients via letter, phone and email, as well as showing initiative, strong organisational skills with the ability to prioritise workloads, meet deadlines and have excellent IT and communication skills.
If you have excellent people skills and are a team player with the ability to adapt to various tasks according to service needs and an eye for detail, we would love to hear from you.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and bea part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found athttps://www.nhsemployers.org/articles/pay-scales-202425


This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.



This advert closes on Tuesday 1 Oct 2024

Proud member of the Disability Confident employer scheme

To provide a timely, efficient, comprehensive and confidential secretarial and administrative service. To provide cross cover with the Management Assistant/P.A to the ED Clinical Director and ED Consultants. To provide support relating to Clinical Governance Incidents received in the ED and submit outcomes to the Clinical Lead and ED Data Manager. To work with the Senior Team to help ensure risk management processes are in place and up to date. To process / draft correspondence as required. Check all typing for accuracy, spelling and grammar. Liaise with Trust Risk Management advisors where necessary (ED Matrons and Head of Nursing Development, Patient Safety Manager, Clinical Governance Manager, PALS and Legal Teams) To close a specific group of clinical incidents on the Management Incident Safeguarding System. To provide General secretarial and administrative support including: Typing of documents, updating spreadsheets/documents, investigations, complaints, supporting the recruitment process for nursing staff, supporting the process for nurse starters and leavers, general staff correspondence including disciplinary and performance management and sickness management reports.

Legal Administrative Assistant

Location: Manchester City Centre

Salary: £12 per hour (weekly pay)

Contract: Temporary until Jan 2025

Hours of working: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm

We are seeking a detail-oriented and highly organised Legal Administrative Assistant to support our clients legal team. The ideal candidate will assist in all aspects of legal admin duties. ensuring the efficient operation of the legal department. This role requires excellent communication skills, the ability to handle sensitive information confidentially, and a strong understanding of legal procedures and terminology.

Responsibilities:

Administrative Support

• Provide comprehensive administrative support
• Manage and maintain legal files, both physical and electronic, ensuring all documents are organised and accessible.
• Prepare, edit, and format legal documents
• Schedule appointments, meetings, ensuring all parties are informed and prepared.

Document Management

• Draft routine legal documents
• Handle the filing and organisation of legal documents and ensure compliance with legal requirements.
• Assist in the preparation of case files, including gathering and organising necessary documents

Communication

• Act as a liaison between the legal department and clients, court personnel, and other external parties.
• Answer and direct phone calls, emails, and other correspondence related to legal matters.
• Coordinate and manage communication

Research and Information Gathering

• Conduct basic legal research using online resources and legal databases.
• Gather and compile information from various sources as requested

Billing and Invoicing

• Assist with the preparation and tracking of billing statements and invoices.
• Coordinate with the finance department to ensure timely processing of payments related to legal matters.

Compliance and Record Keeping

• Maintain and update legal department databases, ensuring accurate records of all legal matters.
• Ensure compliance with all legal administrative procedures, including document retention and disposal policies.

Miscellaneous

• Assist with special projects and perform other related duties as assigned by the legal team.
• Keep up to date with changes in laws and regulations relevant to the company's operations.

What we need from you:

High school diploma or equivalent required; an Associate's or bachelor's degree in legal studies, Business Administration, or a related field is preferred.

• Experience as a Legal Administrative Assistant or in a similar role within a legal environment.
• Experience with legal document management systems and legal research tools is a plus.
• Strong understanding of legal terminology and procedures.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• Ability to handle confidential and sensitive information with discretion.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.

Company information:

This contract vacancy is being advertised by Rullion Ltd

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. NCoates

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Barts Health is one of the largest NHS trusts in the country, and one of Britains leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

Job title - Housing Administrative Assistant
Location - London, N1
Hybrid - 2 days in the office, 3 days from home
Contract - Temporary ongoing
Hours - Full Time 35 hours - 9 - 5
Start Date: ASAP

We are seeking number of Housing Administrative Assistants in north London. As a housing administrative assistant you will be providing essential support to Property Managers and Housing Officers. This is a great opportunity to contribute to housing management efforts and offer excellent service to residents.

• Duties would include:
• Managing group inboxes and responding to internal business inquiries and external stakeholders.
• Logging complaints and inquiries.
• Maintaining paper and computer-based systems, ensuring filing and records are up to date.
• Coordinating the department plan, ensuring information is current on the intranet and key achievements are recognised.
• Supporting our program of customer surveys and feedback, including daily data uploads and basic analysis.
• Acting as ICT administrator/super-user for key systems in the department, including being sub-editor for our intranet.
• Organising internal and external meetings and events, including drafting agendas, booking rooms and refreshments, dealing with invitations and responses, collecting visitors, and typing minutes.
• Producing purchase orders and managing invoicing and payment processes, both manually and through the finance purchase order system.
• Providing the team with data or business information reports as required.
• Providing cover and support for team members who are out of the office or on leave.
• Leading on specific projects or events and undertaking any other duties necessary to support the work of the department.

Essential criteria and experience:

• Preferred experience in housing management, but not essential.
• Experience of working within an office / administration environment
• Providing clear information and answering questions both on the phone and via email
• Computer literate in particular with Word and Excel
• At least 1 years administrative experience in a busy, customer service focused office environment
• Knowledge of housing providers and support services
• Working knowledge of Microsoft applications including Outlook, Word and Excel or equivalent and the ability to learn new IT and paper-based systems.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Job Title: Administrative Assistant

Company: Sai Pharmacy Ltd


Employment Type: Full-time

About Us:
Sai Pharmacy is a community-focused pharmacy dedicated to providing high-quality healthcare services and medications to our customers. We aim to support our community's health and well-being through exceptional service, professional advice, and a comprehensive range of pharmaceutical products. We are committed to maintaining a welcoming environment and ensuring the satisfaction of our customers.

Job Overview:
The Administrative Assistant at Sai Pharmacy will play a crucial role in supporting the day-to-day administrative operations of the pharmacy. This position involves handling a variety of tasks including customer service, data entry, inventory management, and clerical duties. The ideal candidate will be detail-oriented, organized, and capable of managing multiple tasks efficiently. They should also possess strong communication skills and a customer-friendly attitude.

Key Responsibilities:

Customer Service:

Greet and assist customers both in person and over the phone, directing inquiries to the appropriate staff.
Provide basic information regarding pharmacy services, hours, and policies.
Manage customer complaints and feedback professionally, escalating issues as necessary.
Administrative Support:

Perform general administrative duties such as filing, photocopying, and scanning documents.
Maintain and organize pharmacy records, ensuring confidentiality and compliance with data protection regulations.
Assist with the preparation of reports, correspondence, and other documentation.
Data Entry and Management:

Accurately enter and update customer and prescription information in the pharmacy’s computer system.
Maintain up-to-date records of inventory, including ordering, receiving, and tracking stock.
Help with the preparation and maintenance of financial records, including invoices and payments.
Inventory and Supplies Management:

Assist in the monitoring and management of pharmacy inventory, ensuring adequate stock levels.
Help in receiving and unpacking deliveries, verifying the accuracy of orders, and stocking shelves.
Coordinate with suppliers and vendors as needed.
Clerical Duties:

Manage incoming and outgoing mail, including sorting, distributing, and preparing correspondence.
Schedule appointments and manage the pharmacy's calendar of events.
Assist with organizing and maintaining a clean and orderly work environment.
Health and Safety Compliance:

Support the maintenance of a safe and healthy workplace by adhering to pharmacy policies and health and safety guidelines.
Assist in implementing procedures related to the disposal of pharmaceutical waste and hazardous materials.
Qualifications:

High school diploma or equivalent; additional qualifications in office administration or related field is a plus.
Previous experience in an administrative or customer service role, preferably within a healthcare or retail environment.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with pharmacy software systems.
Excellent communication and interpersonal skills.
Ability to handle sensitive information confidentially.
Strong multitasking abilities and capability to prioritize tasks effectively.
A friendly and professional demeanor with a commitment to providing excellent customer service.