Total 16 job vacancies by Scoot Pte. Ltd.

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004705

The Scheduling Analyst / Senior Analyst will look at operationalizing the network plan by ensuring that schedule changes are executed accurately and all stakeholders and downline systems are updated with the latest schedules. The incumbent will also look at existing processes and work flows and make recommendations for enhancements and automation.

Responsibilities

• Perform and coordinate schedule changes with other departments to ensure that all passengers are notified in time and that all relevant stakeholders are informed about the schedule change
• Ensure that schedules are correctly loaded into various downstream platforms
• Handle passengers' re-accommodation based on established SOP and troubleshoot issues as and when they arise
• Resolve system related issues, including providing business case for required enhancements
• Regularly update and distribute operational and marketing schedules to internal and external stakeholders
• Keep updated and share with team on system functions and process changes that can help with scheduling work

Requirements

• Prior work experience in an airline network planning /scheduling related work will be an asset
• Experience using Navitaire or other schedule management systems preferred but not mandatory
• PC literate with strong skills in MS Excel
• Exceptional analytical and communication skills
• Able to solve problems and work independently within a fast paced, target driven environment
• A mature team player who is able to work well with other departments and stakeholders
• Pro-active attitude

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004705

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

We are searching for a Crew Performance & Engagement (CPE) Specialist to be part of the Crew Performance and Engagement team taking care of Crew's well being & engagement, performance management & development.

You will be working closely with CPE team, allocated Team Leaders and Human Resource team to improve the performance and craft development needs of cabin crew through identifying trends, areas for improvement and best practices.

Responsibilities

Crew Performance Management

• Manage the performance of the line crew as part of the Crew Performance Team, with the support of Team Leaders (TL)
• Responsible for ensuring that Crew Performance processes are correctly implemented with the support of Team Leaders
• Coaching Team Leaders for their leadership development in crew management
• Manage and resolve crew grievances whenever they are raised through the various feedback channels

Crew Discipline Management

• Manage Crew Discipline process in a fair and consistent manner
• Identify performance gaps to be addressed through training, coaching and counselling
• Conduct Primary investigation and assist in Disciplinary Inquiry
• Manage and resolve conflicts among crew. Ensure that follow-up actions (if any) are carried out and monitored for effectiveness
• Follow up with crew on complaints received

Crew Engagement

• Conceptualize, Plan and Execute Crew Engagement activities

Crew Recognition Management

• To manage the Best Scootee (Cabin Crew) of the Quarter/Year in their respective ranks
• To give recognition to crew for compliments received or jobs well done
• Provide guidance and advice to cabin crew on career advancement. Eg. re-designation and promotion

Cabin Crew Recruitment

• Work closely with Human Resource to recruit sufficient cabin crew to fulfil operational requirements
• Ensure recruitment criteria are implemented within regulatory requirements

Crew Welfare Management

• Posting of Birthday wishes in Mega Team chat monthly
• Sending of welfare entitlement (Fruit Basket/Flower Wreath/Baby Hamper
• Provide support to crew during overseas sickness
• Provide support/meet crew when there for any incident on flight (Eg. Death on Board/Abusive Pax)

Crew Performance & Engagement (CPE) Supervisor Duty

Perform CPE Supervisor duty once a month (Rotation among CP Specialists); the duty duration is 1 week from Monday to Sunday. Following tasks to be completed when on duty.

• Read and highlight matters requiring follow-up from the daily ops log
• Check on Sales Force for any pax complaint
• Check on Crew Report System (CRS) for Cabin Crew In-Charge (CIC)/Complex Leader (CL) feedback form
• Check on CRS for Passenger Compliment
• Action on emails from Cust care (Pax Compliments & Complaints)

Administrative Duty

• Checking and processing of contract renewal form submitted by Team Leaders (TLs)
• Checking and processing of probation confirmations submitted by TLs
• Checking of cabin crew MCs submission
• Compile Crew Performance statistics
• Submission of CPE statistics slides
• Conduct Exit interview for resigning crew
• Tabulate resignee statistics for CEO meeting
• Budget for Crew Engagement events
• Writing of event costing proposal
• Preparation of Graduation Slides and Logbook for new crew
• To build effective working relations with HR Business Partners

Requirements

• Minimum 1-year supervisory experience managing a team
• Good time management and able to multitask and work under pressure
• Excellent interpersonal and communication skills for crew performance and engagement activities

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

Responsibilities

Sitting on the left-hand seat, you will take command of the flight and ensure the highest personal and professional standards are upheld at all times. Your focus is on ensuring that flights are safe, comfortable and on-time, every time. As a leader and a team player, you set the example and help develop members of the Scoot team to deliver the Scootitude experience to all passengers.

Successful candidates will be placed either on A320 / Embraer 190-E2 fleet.

Pilots with Jet experience:

• Total flight time of more than 3,500 hours on aeroplanes with MTMA of 5700kg or more
• At least 1,000 hours as Pilot-in-Command (PIC/P1) on multi-engine jet or turbine commercial airline transport aircraft certificated for multi-crew operation.

Pilots without Jet experience:

• Total Flight Hours of more than 4,000 hours on aeroplanes with MTMA of 5,700kg or more
• Minimum of 2,000 Pilot-in-Command (PIC) hours (exclude P1 U/S hours) on multi-engine turboprop, commercial airline transport aircraft certificated for multi-crew operation.

Licensing Requirements

• A Civil Aviation Authority of Singapore issued ICAO ATPL (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A leader with a strong passion to nurture and guide fellow teammates
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

Please apply via the following link for us to process your application:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

We offer you a wanderlust career where you’ll get to work and travel around the world (at the same time)!. You’ll also get to meet people from all walks of life in your line of duty, as well as experience new cultural exchanges anywhere you fly!

As if that’s not awesome enough, there is unlimited discounted staff travel perks to sweeten the deal for those looking to check off their travel bucket list!

Why be Scootees?

Let your sparkly dreams and wanderlust-filled heart take off when you join Scoot as cabin crew! Our Scootees don’t just fly; they are passionate about creating one-of-a-kind fun and quirky Scoot experience on board with their inflight hospitality while maintaining safety at every altitude.

Here, you will find your community of warm and inclusive teammates, made up of enthusiastic individuals from all walks of life, all with a deep passion for flying. Based in sunny and cosmopolitan Singapore, it's your perfect gateway to experiencing new destinations and cultural exchanges!

Kickstart your Scootee journey with an initial 3-year contract and the potential for additional contracts based on your performance. Enjoy a competitive monthly gross salary of around S$3,600* and unlimited staff travel perks for your family and friends so you can turn your wanderlust dreams into reality—at a fraction of the cost!

As if that’s not awesome enough, for our Singaporeans and PR folks, you’ll get to enjoy a S$4,000 sign-on bonus* and a contract renewal bonus* in addition to our yearly performance bonus!

If you are interested in our overseas Assessment Centre, you may want to consider visiting the other job postings on our career page.

Your responsibilities as Scootees

Your primary duty is to keep our passengers safe at every altitude. Working together as a team, you will also be responsible for delivering exceptional service and adding a vibrant touch to every flight. By maintaining up-to-date knowledge on all areas of duty, you are all set to impress and contribute to every enjoyable travel experience!

Ready to Soar? Here’s what to expect during training!

To get you Scoot-ready, you will undergo a 2-month training programme upon joining. Topics include:

• Safety emergency drills
• Door operation
• Fire fighting
• First aid
• Grooming
• Scootitude
• Passenger handling
• Inflight sales procedures

Go Scootin’ with us as Scootees today!

• You are 18 years old and above.
• You meet the min. height requirement of at least 1.58m for females and 1.65m for males to carry out safety and emergency procedures onboard.
• You have min. qualification of 3 GCE ‘O’ level subject passes (including English) or 5 GCE ‘N(A)’ / ‘N(T)’ level subject passes (including English), 3 SPM subject passes certification including English with a Grade C and above.
• You are able to work on a rostered schedule including weekends and public holidays.
• You are medically fit to perform the role of a cabin crew.
• You believe in delivering exceptional service.
• You embody team spirit and are ultimate team player.
• You handle situations with flexibility and excellence while maintaining safety.
• Due to our Grooming policy, please note that this position requires a professional appearance at all times and candidates with visible tattoos are not permitted.

Whether you are fresh out of school or a seasoned pro from any industry, come take to the skies with us!

Hurry, Apply with Us Now!

Only shortlisted candidates will be invited to our Assessment Centre!

Successful candidates must be able to commence employment with us within two months from the date of assessment centre.

*Terms & conditions apply

Please apply via the following link for us to process your application:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

We are seeking a dedicated and adaptable individual to join our team. This role involves addressing passenger queries, requests, and feedback from social media, as well as managing flight disruptions. The successful candidate will also serve as a subject matter expert in vendor management and coordinate with vendor to ensure smooth operations.

Responsibilities

Social Media Servicing

• Respond to customers' requests, enquiries, comments and complaints, pre and post-flight, utilising our social customer care Customer Relationship Management (CRM) platform - Salesforce
• Address and resolve issues by liaising with relevant departments for follow-up based on CSM handling guidelines
• Monitor and support daily social operations to ensure SL (case resolution & first response time) are met
• Liaise with other internal stakeholders to achieve case resolution
• Follow up and ensure closure of any customer feedback received via all social media platforms
• Support cases highlighted by Marketing and ensure closure where applicable
• Attend to cases escalated by vendor to Scoot HQ-Chat within the next working day
• Review and attend to internal department escalation pertaining to social
• Report daily social performance matrix

Disruption Handling

• Monitor of Disruption handling and represent Customer Service team for any assistance required by internal stakeholders
• Coordinate with Fulfillment team for passenger handling
• Determine service recovery options for disruption handling

Crisis & PR Support

• Be the eyes and ears of Scoot on social media platforms, alerting the corporate communication team when potential PR issues are spotted
• Support the corporate communication team in crisis and issues response on social media channels as necessary. This will include support during AOG’s, weather disruptions, etc.
• Liaise with web team and other internal stakeholders for closure of cases

Vendor Management

• Maintain and uphold Vendor’s product knowledge and competencies in delivering expected service standards set by CS
• Attend/Conduct QA Calibrations and Audits as assigned
• Be the SME POC for Vendor on product and/or customer service-related queries
• Identify knowledge gaps and/or concerns and raise timely to the appropriate channel/Supervisor

Refund Management

• Timely review and processing of refund submitted via Salesforce
• Assist customers from various channels with their refund request, if applicable

Requirements

• Ability to perform shiftwork
• Degree holder or a Diploma holder with 3-5 years' experience in a similar role
• Airline experience, prior working experience in social media, live chat, or experience in customer service is preferred

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

Summary

With a vision to disrupt the low-cost carrier category, Scoot started in 2012 armed with just three Boeing 777-200 aircraft. Today, Scoot is a proud family of over 50 aircrafts.

From the industry-leading Airbus A320 family to the wide-body Boeing 787 Dreamliners, we constantly seek new and innovative ways to improve your travel experience with us. With better technologies on our planes, you can look forward to a more comfortable travel experience thanks to quieter engines and reduced turbulence. We’ll be welcoming the Embraer E190-E2 to the family in 2024 to better service the region!

Working with the Captain, your focus is to deliver a safe, comfortable and on-time performance. You are also part of the Scoot team to deliver the Scootitude experience to all passengers.

Job Description

First Officer Requirements

• Total Fixed Wings Flight Time of more than 1500 Hours on aeroplanes with MTMA of 5700kg or more.

License Requirements

• A Civil Aviation Authority of Singapore issued ICAO CPL(A)/ ATPL(A) (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A keen learner with a strong passion for aviation
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

What’s Next

• Shortlisted applicants will be invited to complete a series of online aptitude tests.
• Shortlisted applicants after online assessment stage will be invited to attend an Assessment Centre in Singapore. The Assessment Centre will consist of a group stage and an individual interview.
• Successful candidates will need to attend a Simulator Assessment and MMPI Assessment.

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004695

The role of Groups Pricing Analyst, Products & Pricing, is to be responsible for the development and implementation of groups pricing strategies and tactics for a given set of routes/ markets, utilising pricing measures.

Responsibilities

Pricing Development & Strategy

• Assess and segment demand based on market conditions
• Maximise revenue by developing optimal group fare structure on all routes and beyond points originating from assigned point of origin/commencement.
• Identify opportunities for groups pricing actions for incremental traffic
• Benchmark and monitor pricing strategy vs competition
• Set group policy, procedures and fares for a given portfolio of markets
• Work closely with revenue analysts, pricing analysts, overseas managers and market contacts to identify revenue opportunities and take early pricing actions

Systems Settings/ Maintenance

• Ensure timely and accurate update of fares and settings in relevant distribution channels

Requirements

• Degree in relevant discipline
• Energy and enthusiasm, with demonstrable can-do attitude
• Self-starter
• Strong numerical and analytical skills with commercial acumen
• Fluent written, spoken and reading capability in English
• High level of accuracy and detail
• Strategic outlook and understanding
• Excellent communication skills and experience in working with people at all levels.
• Ability to maintain the overview and see the bigger picture
• Able to create and maintain strong internal and external networks
• Able to handle simultaneous projects and adapt to a fast-paced, changing environment

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004695

We are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist!

You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.

Responsibilities

Call Centre Operations Management

• Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained
• Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve better performance of the Call Centre
• Monitor Call Centre Customer Satisfaction Score (CSAT) / Dissatisfaction (DSAT) scores weekly and work closely with the appointed vendor to identify root cause of customer dissatisfaction and ways to improve customer satisfaction
• Monitor CRM system to ensure Call Centre clears the ‘Call Centre Level 1 (CCL1)/ Call Centre Level 2 (CCL2) Escalation’ and ‘CC Fulfillment’ queues and there are no backlogs
• Manage escalated cases pertaining to Call Centre, perform root-cause analysis and implement initiatives for improvement
• Support Manager to review and update phone lines and IVR call flow/ messages, as and when required
• Support Manager in Customer Relationship Management (CRM) system enhancements and identify key drivers to enhance productivity and effectiveness of the Call Centre

Passenger Notification

• Trigger Schedule Change notification (including flight cancellation, gauge changes) on a timely manner and coordinate with Call Centre Team if callouts are required
• Trigger ad-hoc passenger notification (overbooking, change of airport terminal, limited in-flight services etc.) and follow-up with any related workflows (e.g. refund/ rebook), as and when required
• Support manager in coordinating with Planning and Grounds Team in overbooking situations to determine whether voluntary or involuntary offload is required
• Support manager in coordinating with Planning Team during mass schedule change and/or cancellation to determine if the PNRs can be placed in multiple queues (notification to be staggered for call centre surge management)
• Monitor ad-hoc disruption during Disruption Week and ensure that Call Centre Team sends out passenger notification on a timely manner. Duty personnel will update template in CRM system as and when required and will be the point of contact for any issues faced by Call Centre Team

Escalated Cases Management

• Review escalated cases from the Call Centre and internal business units and provide the appropriate recommendations/ approvals
• Monitor and follow up to ensure that payment or system issues highlighted by the Call Centre are rectified by the responsible stakeholders
• Work closely with external stakeholders in handling customer enquiries for interline passengers

Call Centre Quality and Training

• Perform monthly call monitoring audit based on stipulated sample size and identify gaps and areas to improve the quality performance of the Call Centre
• Participate in weekly call calibration (to reduce variance in call monitoring scoring) and monthly QA review with Call Centre vendor, as and when required
• Work with relevant team in reviewing the call monitoring form and guidelines during the quarterly/ biyearly review exercise
• Identify common errors and service lapses made by call centre and highlight to Manager for coordination with relevant team on refresher/ reinforcement training
• Identify changes or updates required to the call centre operational processes/ procedures and highlight to Manager for coordination with relevant team to update Manual and training materials.
• Review the Knowledge Check (KC) and Dip Check (DC) questionnaires provided by Call Centre Vendor

Project and UAT Management

• CRM System POC for Customer Services department to bridge discussion on system enhancements
• UAT support on product and system upgrade and enhancement – Representative for CS and/or call centre, participate in project meetings and perform UAT prior to launch

Requirements

• Degree holder or a Diploma holder with 3-5 years experience in call centre/ customer service
• Preferably with experience in call centre management and is familiar with call centre metrics and Key Performance Indicators (KPIs)
• Ability to work within tight deadline and multi-task in a fast-paced environment
• Ability to articulate thoughts/ ideas with good communication and interpersonal skills
• Ability to work well as an individual as well as in a team
• Prior experience in aviation industry will be an added advantage

Summary

With a vision to disrupt the low-cost carrier category, Scoot started in 2012 armed with just three Boeing 777-200 aircraft. Today, Scoot is a proud family of over 50 aircrafts.

From the industry-leading Airbus A320 family to the wide-body Boeing 787 Dreamliners, we constantly seek new and innovative ways to improve your travel experience with us. With better technologies on our planes, you can look forward to a more comfortable travel experience thanks to quieter engines and reduced turbulence. We’ll be welcoming the Embraer E190-E2 to the family in 2024 to better service the region!

Working with the Captain, your focus is to deliver a safe, comfortable and on-time performance. You are also part of the Scoot team to deliver the Scootitude experience to all passengers.

Job Description

First Officer Requirements

• Total Fixed Wings Flight Time of more than 1500 Hours on aeroplanes with MTMA of 5700kg or more.

License Requirements

• A Civil Aviation Authority of Singapore issued ICAO CPL(A)/ ATPL(A) (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A keen learner with a strong passion for aviation
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

What’s Next

• Shortlisted applicants will be invited to complete a series of online aptitude tests.
• Shortlisted applicants after online assessment stage will be invited to attend an Assessment Centre in Singapore. The Assessment Centre will consist of a group stage and an individual interview.
• Successful candidates will need to attend a Simulator Assessment and MMPI Assessment.

Responsibilities

Sitting on the left-hand seat, you will take command of the flight and ensure the highest personal and professional standards are upheld at all times. Your focus is on ensuring that flights are safe, comfortable and on-time, every time. As a leader and a team player, you set the example and help develop members of the Scoot team to deliver the Scootitude experience to all passengers.

Successful candidates will be placed either on A320 / Embraer 190-E2 fleet.

Pilots with Jet experience:

• Total flight time of more than 3,500 hours on aeroplanes with MTMA of 5700kg or more
• At least 1,000 hours as Pilot-in-Command (PIC/P1) on multi-engine jet or turbine commercial airline transport aircraft certificated for multi-crew operation.

Pilots without Jet experience:

• Total Flight Hours of more than 4,000 hours on aeroplanes with MTMA of 5,700kg or more
• Minimum of 2,000 Pilot-in-Command (PIC) hours (exclude P1 U/S hours) on multi-engine turboprop, commercial airline transport aircraft certificated for multi-crew operation.

Licensing Requirements

• A Civil Aviation Authority of Singapore issued ICAO ATPL (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A leader with a strong passion to nurture and guide fellow teammates
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

Responsibilities

Sitting on the left-hand seat, you will take command of the flight and ensure the highest personal and professional standards are upheld at all times. Your focus is on ensuring that flights are safe, comfortable and on-time, every time. As a leader and a team player, you set the example and help develop members of the Scoot team to deliver the Scootitude experience to all passengers.

Successful candidates will be placed either on A320 / Embraer 190-E2 fleet.

Pilots with Jet experience:

• Total flight time of more than 3,500 hours on aeroplanes with MTMA of 5700kg or more
• At least 1,000 hours as Pilot-in-Command (PIC/P1) on multi-engine jet or turbine commercial airline transport aircraft certificated for multi-crew operation.

Pilots without Jet experience:

• Total Flight Hours of more than 4,000 hours on aeroplanes with MTMA of 5,700kg or more
• Minimum of 2,000 Pilot-in-Command (PIC) hours (exclude P1 U/S hours) on multi-engine turboprop, commercial airline transport aircraft certificated for multi-crew operation.

Licensing Requirements

• A Civil Aviation Authority of Singapore issued ICAO ATPL (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A leader with a strong passion to nurture and guide fellow teammates
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

Summary

With a vision to disrupt the low-cost carrier category, Scoot started in 2012 armed with just three Boeing 777-200 aircraft. Today, Scoot is a proud family of over 50 aircrafts.

From the industry-leading Airbus A320 family to the wide-body Boeing 787 Dreamliners, we constantly seek new and innovative ways to improve your travel experience with us. With better technologies on our planes, you can look forward to a more comfortable travel experience thanks to quieter engines and reduced turbulence. We’ll be welcoming the Embraer E190-E2 to the family in 2024 to better service the region!

Working with the Captain, your focus is to deliver a safe, comfortable and on-time performance. You are also part of the Scoot team to deliver the Scootitude experience to all passengers.

Job Description

First Officer Requirements

• Total Fixed Wings Flight Time of more than 1500 Hours on aeroplanes with MTMA of 5700kg or more.

License Requirements

• A Civil Aviation Authority of Singapore issued ICAO CPL(A)/ ATPL(A) (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A keen learner with a strong passion for aviation
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

What’s Next

• Shortlisted applicants will be invited to complete a series of online aptitude tests.
• Shortlisted applicants after online assessment stage will be invited to attend an Assessment Centre in Singapore. The Assessment Centre will consist of a group stage and an individual interview.
• Successful candidates will need to attend a Simulator Assessment and MMPI Assessment.

We offer you a wanderlust career where you’ll get to work and travel around the world (at the same time)!. You’ll also get to meet people from all walks of life in your line of duty, as well as experience new cultural exchanges anywhere you fly!

As if that’s not awesome enough, there is unlimited discounted staff travel perks to sweeten the deal for those looking to check off their travel bucket list!

Why be Scootees?

Let your sparkly dreams and wanderlust-filled heart take off when you join Scoot as cabin crew! Our Scootees don’t just fly; they are passionate about creating one-of-a-kind fun and quirky Scoot experience on board with their inflight hospitality while maintaining safety at every altitude.

Here, you will find your community of warm and inclusive teammates, made up of enthusiastic individuals from all walks of life, all with a deep passion for flying. Based in sunny and cosmopolitan Singapore, it's your perfect gateway to experiencing new destinations and cultural exchanges!

Kickstart your Scootee journey with an initial 3-year contract and the potential for additional contracts based on your performance. Enjoy a competitive monthly gross salary of around S$3,600* and unlimited staff travel perks for your family and friends so you can turn your wanderlust dreams into reality—at a fraction of the cost!

As if that’s not awesome enough, for our Singaporeans and PR folks, you’ll get to enjoy a S$4,000 sign-on bonus* and a contract renewal bonus* in addition to our yearly performance bonus!

If you are interested in our overseas Assessment Centre, you may want to consider visiting the other job postings on our career page.

Your responsibilities as Scootees

Your primary duty is to keep our passengers safe at every altitude. Working together as a team, you will also be responsible for delivering exceptional service and adding a vibrant touch to every flight. By maintaining up-to-date knowledge on all areas of duty, you are all set to impress and contribute to every enjoyable travel experience!

Ready to Soar? Here’s what to expect during training!

To get you Scoot-ready, you will undergo a 2-month training programme upon joining. Topics include:

• Safety emergency drills
• Door operation
• Fire fighting
• First aid
• Grooming
• Scootitude
• Passenger handling
• Inflight sales procedures

Go Scootin’ with us as Scootees today!

• You are 18 years old and above.
• You meet the min. height requirement of at least 1.58m for females and 1.65m for males to carry out safety and emergency procedures onboard.
• You have min. qualification of 3 GCE ‘O’ level subject passes (including English) or 5 GCE ‘N(A)’ / ‘N(T)’ level subject passes (including English), 3 SPM subject passes certification including English with a Grade C and above.
• You are able to work on a rostered schedule including weekends and public holidays.
• You are medically fit to perform the role of a cabin crew.
• You believe in delivering exceptional service.
• You embody team spirit and are ultimate team player.
• You handle situations with flexibility and excellence while maintaining safety.

Whether you are fresh out of school or a seasoned pro from any industry, come take to the skies with us!

Hurry, Apply with Us Now!

Only shortlisted candidates will be invited to our Assessment Centre!

Successful candidates must be able to commence employment with us within two months from the date of assessment centre. ​

*Terms & conditions apply

Please apply via the following link:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

Job Description

Responsibilities

Sitting on the left-hand seat, you will take command of the flight and ensure the highest personal and professional standards are upheld at all times. Your focus is on ensuring that flights are safe, comfortable and on-time, every time. As a leader and a team player, you set the example and help develop members of the Scoot team to deliver the Scootitude experience to all passengers.

A320 / Embraer 190-E2 Captain Requirements:

• Total flight time of more than 3,500 hours on aeroplanes with MTMA of 5700kg or more
• At least 1,000 hours as Pilot-in-Command (PIC/P1) on multi-engine jet or turbine commercial airline transport aircraft certificated for multi-crew operation.

Licensing Requirements

• A Civil Aviation Authority of Singapore issued ICAO ATPL (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A leader with a strong passion to nurture and guide fellow teammates
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.

Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

Summary

With a vision to disrupt the low-cost carrier category, Scoot started in 2012 armed with just three Boeing 777-200 aircraft. Today, Scoot is a proud family of over 50 aircrafts.

From the industry-leading Airbus A320 family to the wide-body Boeing 787 Dreamliners, we constantly seek new and innovative ways to improve your travel experience with us. With better technologies on our planes, you can look forward to a more comfortable travel experience thanks to quieter engines and reduced turbulence. We’ll be welcoming the Embraer E190-E2 to the family in 2024 to better service the region!

Working with the Captain, your focus is to deliver a safe, comfortable and on-time performance. You are also part of the Scoot team to deliver the Scootitude experience to all passengers.

Job Description

First Officer Requirements

• Total Fixed Wings Flight Time of more than 1500 Hours on aeroplanes with MTMA of 5700kg or more.

License Requirements

• A Civil Aviation Authority of Singapore issued ICAO CPL(A)/ ATPL(A) (foreign ATPL will be required to undergo licence conversion which requires an instrument rating and a proficiency check that has a minimum of 6 months' validity.)
• Demonstrate the ability to speak and understand English with a minimum of ICAO level 4.
• Satisfy all vaccination requirements as required by CAAS.

Desirable Traits

• A keen learner with a strong passion for aviation
• A team player who demonstrates composure, confidence and maturity
• A sense of humour to brighten up the day of everyone around you
• Definitely the 'Scootitude' DNA in you!

Training Co-Payment & Training Bond

• Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating for the assigned fleet.
• Successful candidates who are provided with type rating training will be subjected to a co-payment of the training cost and will be required to enter a training bond.

What’s Next

• Shortlisted applicants will be invited to complete a series of online aptitude tests.
• Shortlisted applicants after online assessment stage will be invited to attend an Assessment Centre in Singapore. The Assessment Centre will consist of a group stage and an individual interview.
• Successful candidates will need to attend a Simulator Assessment and MMPI Assessment.