Total 69 job vacancies by IFS

1. Budget and Purchase Order Management: Assist in budget planning and monitor campaign expenses to ensure optimal resource allocation and adherence to financial guidelines. Raise and manage Purchased Order request.
2. Marketing campaign support: Support to identify global campaigns and content relevant for the Japan market, and collaborate with the team to localize and launch.
3. Process Improvement: Identify and address inefficiencies in marketing workflows to enhance productivity and effectiveness continually.
4. Performance Evaluation and Reporting: Track and work to rectify any inconsistencies in campaign performance results reflecting in the CRM and Marketing dashboards in collaboration with central marketing ops to ensure campaign progress is reflecting correctly and in a timely manner. Track KPIs set for marketing campaigns and conduct regular performance evaluations. Share insights into campaign performance, utilizing CRM and MA data to provide insights and recommendations for stakeholders.
5. CRM and Marketing Quality and Automation Management: Oversee CRM system data quality and operations, and utilize marketing automation tools for personalized and targeted communication.
6. Cross-functional Collaboration: Collaborate closely with teams across the organization to ensure alignment and synergy in marketing efforts.
7. Target Assessment: Collaborate with sales teams to develop and maintain a target company list. Utilize market research, CRM data, and industry insights to assess and prioritize target companies based on their potential for strategic partnerships or business expansion.
8. Contribution to Business Growth: Proactively identify opportunities for business growth through marketing initiatives, leveraging data-driven insights and strategic planning to maximize ROI and market penetration

Overview: We are seeking a well-experienced Digital Marketing Manager to join our dynamic team. The ideal candidate will possess a deep understanding of digital marketing strategies and tactics, with a proven track record of driving results and demand generation in a fast-paced environment. You will be responsible for developing and executing comprehensive digital marketing campaigns to achieve our business objectives.  If you are a strategic thinker with a passion for digital innovation, please join our team and play a key role in driving the growth and success of our digital marketing efforts. 

• Strategy Development: Lead the development of digital marketing strategies aligned with overall business goals and objectives. Analyze market trends, customer insights, and competitor activities to identify opportunities for growth and optimization.
• Campaign Management: Plan, execute, and optimize multi-channel digital marketing campaigns across various platforms including but not limited to social media, search engines, email, and display advertising. Monitor campaign performance metrics and adjust strategies as needed to ensure maximum ROI.
• Performance Analysis: Conduct regular analysis of key performance indicators (KPIs) to evaluate the effectiveness of digital marketing initiatives and ensure demand generation. Generate insights and recommendations for continuous improvement and optimization of campaigns.
• Budget Management: Develop and manage digital marketing budgets, ensuring efficient allocation of resources to maximize impact and achieve business objectives. Monitor spending and ROI to drive cost-effective marketing strategies.
• Brand Management: Uphold brand standards and guidelines across all digital marketing channels to maintain consistency and strengthen brand identity. Ensure messaging and creative assets resonate with target audiences and reflect brand values.
• Technology Utilization: Stay abreast of emerging trends and technologies in digital marketing tools and platforms. Evaluate and implement new technologies to enhance campaign performance, streamline processes, and drive innovation.
• Stakeholder Communication: Communicate regularly with senior leadership and key stakeholders to provide updates on digital marketing initiatives, performance metrics, and strategic recommendations. Collaborate effectively to align digital marketing efforts with overall business objectives.

IFSAM is in the business of fund management. It raises capital from investors to invest in private credit loans. If you have 5 years of corporate loans experience in the SME segment, this is an excellent opportunity to learn about the operation and risk management of collective private credit funds, and launch a career in asset management.

Responsibilities:

• Conduct thorough financial and qualitative analysis on companies.
• Conduct risk management analysis of various types of lending proposals
• Ensure all security documents are in order prior to disbursement.
• Perform annual credit review.
• Collaborate with fund administrator and perform fund-related administrative tasks.
• Collaborate with compliance company to fulfil all compliance requirements.

Requirements:

• Degree with at least 5 years of relevant credit work experience in corporate lending/credit to SMEs.
• Proficient written and verbal communication skills.
• Capable of working independently with minimal supervision
• Able to communicate effectively with various internal departments ensuring seamless coordination and collaboration.
• Possess strong analytical skills to assess the creditworthiness of SME borrowers.
• Team player, pro-active and results-oriented.
• Ability to raise capital from High-Net-Worth individuals and corporations would be an added advantage.

We are searching for a dedicated Data Engineer talent to join our Data Team at IFS Capital in Singapore. This internship offers an excellent opportunity for individuals with a strong passion for data and eager to gain hands-on experience to expand project exposure, especially in the field of data pipeline infrastructure and management.

Responsibilities:

· Build data schemas, mappings, and ETL (Extract, Transform, Load) workflows.

· Develop and maintain data ingestion pipelines, perform API integration.

· Implement automation data flows.

· Clean, preprocess, and transform raw data to ensure consistency, quality, and usability.

· Optimize data storage for cost-effectiveness and performance.

· Implement data quality checks and validation to ensure the accuracy and reliability of data.

· Govern data backup & recovery, data encryption and data integrity.

Requirements:

· Must be able to commit for 6 -12 months.

· Students pursuing Diploma / Degree/ Fresh graduate in computer science, data science, software engineering, information technology, mathematics, physics, or any related discipline.

· Strong problem-solving & analytical skills, critical thinking and resourceful.

· Positive attitude and willingness to learn.

· Excellent communication and collaboration skills.

· Proficient in SQL and Python

· Good knowledge of Database or Data warehouse

· Good knowledge of Cloud Computing i.e AWS, Azure, Google Cloud is a plus

· Good knowledge of Continuous Integration and Continuous Delivery and Version Control i.e Git is a plus

We are seeking a motivated Product Management Intern to join our Product Team in IFS Capital Singapore and the candidate will report to the Head of Product. This internship is an excellent opportunity for individuals who are looking to gain practical skills into the dynamic field of product management.

Responsibilities:

• Gathering data, conducting competitor analysis, and identifying trends and insights to support marketing strategies.
• Monitor and track marketing campaign results and provide recommendations for improvement.
• Assist in coordination of marketing events, including trade shows, conferences, and workshop.
• Stay updated on industry news, market best practices and emerging trends to contribute fresh ideas and insights.
• Analyze product performance metrics to track key performance indicators and identify areas for improvement.
• Prepare regular reports and presentations summarizing sales and product performance and propose recommendations for optimization.

Requirements:

• Must be able to commit for 6 months
• Pursuing a Diploma or University degree in either Banking & Finance, Business or any related discipline
• Proficient in data analysis tools such as Excel, SQL, etc
• Excellent written and verbal communication skills
• Positive attitude and willingness to learn
• Prior product management internship or co-curricular experience is preferred

In this pivotal position, you will play a critical role in shaping the future of IFS's ESM business. You will lead the development and execution of strategic growth initiatives, focusing on both short-term success through tactical execution and long-term vision through strategic planning.

Key Responsibilities:

• Demand Generation: Develop and manage effective programs to drive sustainable demand for IFS's ESM solutions. This includes creating demand generation plans, models, and cadences to ensure a consistent pipeline of qualified leads.
• Pipeline Management: Implement a rigorous Q+2 and Q+X pipeline management process to optimize short-term and long-term business and operational excellence.
• Cross-Functional Collaboration: Coordinate and lead the activities of various teams within the ESM organization, including Marketing, Communication, Sales, Partners, Consulting, and Presales. Ensure seamless alignment and collaboration among all go-to-market (GTM) teams.
• Go-to-Market Strategy: Partner with the GTM team to develop and execute a long-term strategy for bringing IFS's ESM solutions to market.
• Brand Building: Contribute to building the IFS brand in the global market through strategic external communications and event participation.
• Strategic Initiatives: Collaborate on strategic initiatives across various areas, such as recruitment, enablement both internal and external, and customer success services.
• Industry Development: Establish and maintain mutually beneficial relationships with new and existing players within the Enterprise Service Management space.
• Deal Management: Act as the executive sponsor for key long-term deals within the ESM business unit.

Interested candidates, please apply directly at: IFS Senior Presales Consultant | SmartRecruiters

Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

At IFS, as a Senior Presales Consultant, you will collaborate with account teams, prospects and existing customers to qualify and scope requirements, with a view to helping them understand how IFS ERP, EAM and Service Management Solutions will deliver positive outcomes for their organization.

You will need to be comfortable having close dialogue with external stakeholders, including C-level, technical management, and architectural teams to position IFS as the partner of choice for the adoption and enablement of IFS solutions in our core industry verticals. Often, you will act as the lead interface between our customer and local & offshore delivery teams.

Our customers are typically mid to large enterprises covering six key verticals; Aerospace & Defense, Energy/Utilities & Resources, Manufacturing, Engineering/Construction & Infrastructure, Services and Telecommunication. As such, this role is required to have knowledge in some of these industries to act as a trusted advisor and key technology ambassador for our customers in positioning our key solutions.

As this is a customer facing role focused on providing complex solutions, you need to be comfortable working in a multi-faceted role that will include requirements gathering, solution configuration, delivering both executive & detailed solution presentations, acting as a solution evangelist at conferences, trade shows and the like. You will be comfortable talking to subjects such as “The Art of The Possible” when faced with new customer challenges.

Ideally you have extensive experience in presales, consulting or solution design with other ERP or Asset Management solutions. Alternatively, experience with aligned solutions in either of the six key industries mentioned above will be highly regarded.

Experienced engaging in long and complex sales cycles with deals in excess of $500,000.

Key Responsibilities

• In this role, you will be a strong voice for our customers, bringing technical, industry and business acumen to the forefront to meet our customer’s needs
• Establish a deep understanding of our customers’ business and technical needs
• Create a “trusted technical advisor” relationship with our customer’s technologists and internal technical teammates
• Develop solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation and problem-solving ability across the landscape
• Lead change across large platforms / functional areas using technology solutions
• Provide software / hardware technical architecture expertise to ensure proper solution design
• Interface with all Presales Solutions Architects globally (and build a community) to train, mentor, guide through new solution architecture framework.
• Provide coverage for key customer-facing events, particularly C-level discussions.
• Build link to provocative selling model to ensure architecture views are properly integrated.
• Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders.

Qualifications

• Background in presales consulting, with 3 years+ of experience with software presales
• A strong understanding of ERP and/or EAM.
• Interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels.
• Ability to deliver compelling product demonstrations.
• Bachelor’s Degree in business, science, engineering, technology or related discipline or equivalent work experience.
• Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends – go beyond the status quo.
• Resilient, proactive, and inquisitive by nature
• Must be willing to travel (approximately 50% or more)
• Fluency in English is essential

At IFS, as a Senior Presales Consultant, you will collaborate with account teams, prospects and existing customers to qualify and scope requirements,  with a view to helping them understand how IFS ERP, EAM and Service Management Solutions will deliver positive outcomes for their organization. 

Singapore location preferred.

You will need to be comfortable having close dialogue with external stakeholders, including C-level, technical management, and architectural teams to position IFS as the partner of choice for the adoption and enablement of IFS solutions in our core industry verticals. Often, you will act as the lead interface between our customer and local & offshore delivery teams. 

Our customers are typically mid to large enterprises covering six key verticals; Aerospace & Defense, Energy/Utilities & Resources, Manufacturing, Engineering/Construction & Infrastructure, Services and Telecommunication. As such, this role is required to have knowledge in some of these industries to act as a trusted advisor and key technology ambassador for our customers in positioning our key solutions.

As this is a customer facing role focused on providing complex solutions, you need to be comfortable working in a multi-faceted role that will include requirements gathering, solution configuration, delivering both executive & detailed solution presentations, acting as a solution evangelist at conferences, trade shows and the like. You will be comfortable talking to subjects such as “The Art of The Possible” when faced with new customer challenges.

Ideally you have extensive experience in presales, consulting or solution design with other ERP or Asset Management solutions. Alternatively, experience with aligned solutions in either of the six key industries mentioned above will be highly regarded.

Experienced engaging in long and complex sales cycles with deals in excess of $500,000.

Key Responsibilities

• In this role, you will be a strong voice for our customers, bringing technical, industry and business acumen to the forefront to meet our customer’s needs
• Establish a deep understanding of our customers’ business and technical needs 
• Create a “trusted technical advisor” relationship with our customer’s technologists and internal technical teammates 
• Develop solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation and problem-solving ability across the landscape
• Lead change across large platforms / functional areas using technology solutions
• Provide software / hardware technical architecture expertise to ensure proper solution design
• Interface with all Presales Solutions Architects globally (and build a community) to train, mentor, guide through new solution architecture framework.
• Provide coverage for key customer-facing events, particularly C-level discussions.
• Build link to provocative selling model to ensure architecture views are properly integrated.
• Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders.

We are looking for a hungry, focused and resilient hunter sales person with great collaboration and sales execution skills to help grow the business across the market unit. 

The Account Executive will be selling into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with our existing customer base. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

For this role the focus is on Field Service customers and solutions, including field service mobile devices, optimization and scheduling of services, resource management etc. Applicants must have field service industry experience.

The Solution Architect (Consulting) is responsible for leading the overall business value and delivering an IFS solution fit for the customer. Key to this is gaining buy-in from both the Customer and the IFS teams. The Solution Architect enjoys the challenge of creating and communicating well thought through practical solutions that form the basis for successful implementations/transformations and ultimately lead to highly referenceable customers.

The Solution Architect – is responsible for leading all aspects of the solution, working closely with the IFS implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Essential Duties and Accountabilities:

• Bring Manufacturing and Field Service industry expertise to guide customer project implementation
• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution with the customer project and management team
• Work closely with the IFS Project Manager to ensure the risks from complex  requirements are minimized
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism
• Be familiar and advise on the successful application of IFS Accelerators
• Maintain the focus on ensuring we deliver value to the customer
• Be involved in the successful delivery of additional consulting services; Select, Success, Safeguarding
• Articulate product direction and the potential value it could bring to our customers

 IFS Japan is seeking for a dynamic and ambitious individual to join our team as a Senior Maintenance, Repair and Overhaul (“MRO”) Application Consultant.  You will be at the forefront of IFS product implementations working directly with IFS customers and partners on cutting edge industry solutions in the Aerospace & Defense sector. Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will provide you with international exposure through project implementation and commercial execution.

To be successful in the role, you will have a background of successful project implementations and enjoy being the key functional expert in the Aerospace and Defense MRO domain. You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of core IFS business solutions.

Responsibilities include: 

•    Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators. 
•    Understanding the customer’s Aerospace and Defense business, industry and local asset, service and maintenance practices and policies.
•    Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
•    Seeking opportunities to increase customer satisfaction and deepen customer relationships.  
•    Understanding customer business needs and guiding them in the most effective usage of IFS Products.
•    Leading and owning the solution definition and scope for the MRO portion of the IFS Solution. 
•    Identifying and bridging the gap between the customer’s business requirements and IFS Products.
•    Conducting customer training sessions and workshops.
•    Guiding and assisting the customer with testing and Go Live cut-over strategies. 
•    Keeping up to date with regulatory and compliance requirements of MRO domain in the key focus industries.
•    Managing, coaching and mentoring IFS colleagues. 
•    Contributing to the continuous improvement of existing IFS products, processes and methodology.

This position is accountable for the Partner-driven sales success of the Japan Market Unit. The overall objective of this role is to achieve or exceed budgeted sales revenues in each financial year.

WHAT WE WANT YOU TO BRING TO IFS Japan

 •         You have a passion and intellectual curiosity for technology, solutions, marketing, sales, and service delivery. Your drive comes from the willingness to help IFS and its partners to grow their respective businesses.

•         You have exceptional interpersonal skills. You will know how to form relationships as well as maintain them, be focused on working with cross-functional people as well as being culturally sensitive to those stakeholders.

•         You are assertive, open to feedback, and have the ability to get creative to find ways to work around challenges. You are able to leverage Global Partner Program initiatives to drive local Partner activity with a focus on our target industries.

•         Your role is very collaborative, within a global matrix organisation.  Reporting to the Market Unit Leader for Japan with a dotted line to the VP Partner Sales, you will orchestrate the channel partner and alliance activities within Japan market unit.

To be successful you will have: 

•       track record of sales / direct sales experience in the related industry/reseller markets.

•       excellent English language skills both in writing and verbally.

•       Focus on generating and driving sales independently and through partners.

The Service Desk Manager is responsible for managing the daily operations of the service desk team, managing the team's performance and ensuring the customer service standards are maintained while enforcing that the service desk team is constantly developed and improved. 

The ideal candidate has excellent interpersonal and situation management skills along with excellent analytical and troubleshooting skills. And also a passion to deliver customer service excellence.

Duties & Accountabilities

• Operational Duties
  • Represent Service Desk team in meetings with customers, internal stakeholders, external stakeholders, partners and suppliers
  • Implement relevant performance metrics, Objectives and Key Results (OKRs) and conduct regular performance assessments of the team
  • Conducting and sharing results from service and operation performance reviews
  • Produce data driven suggestions to improve service efficiency and quality
  • Act as an escalation point and develop team members to make well-informed judgements on their own
  • A strong ability to coordinate and manage all relevant stakeholders including customers, partners and other teams that are involved in or impacting upon service desk operations
  • Understand the strategic vision of Unified Support and shape the teams long term and short term directions accordingly
  • A continuous interest to keep abreast of industry trends and practices that allows you to effectively lead the strategic vision and long-term direction of the service desk
  • The commitment to ensure that all processes used by the service desk are thoroughly documented and continually improved
  • Market and promote the service desk, advocating the necessary resources, support, and recognition to ensure that it is properly viewed as a core business asset
  • Regularly inform and advise senior management about service desk issues and concerns
  • Be aware of the costs of running the service desk
  • Ownership and delivery of the Japanese translation service for the Service Desk team
  • Hands-on work delivering the Japanese translation services when the need comes up (busy times/staff sick/etc.)
• People Management
  • Effectively manage, develop, and train all Japan based Unified Support - Service Operations resources
  • Lead a cohesive team across physical and virtual environments
  • Ensure all resources directly reporting to you have clearly defined and achievable personal and organisational goals and are supported to achieve those goals
  • Perform employee performance monitoring & appraisals, including initiatives to improve performance
  • Facilitate employee welfare activities/events in conjunction with the wider Unified Support team
  • Ensure compliance with local/company regulatory and legal requirements
  • Ensure all ergonomics and IT facility/equipment requirements of staff are duly addressed
  • Identify & organize required training/coaching programs to continually improve and upkeep team performance
  • Implement human resource management best practices as per company, org & industry standards/directives
  • Develop and maintain a conducive work environment and a collaborative culture

Technical Skills

A wide-ranging baseline of technical knowledge covering the core relevant technologies for the IFS product suite will be useful, including:

• Cloud based technologies (e.g. App Services, SQL Database, Storage, Redis Cache, etc.)
  • Any mainstream Cloud platform provider is acceptable - Azure, AWS, GCP or OCI
• Oracle Database/Middleware, Web Servers, Proxies, Firewalls
• Network architecture technologies and concepts (e.g. vNets, NSGs, VPN, ExpressRoute, SSL/TLS certificates, DNS)
• Monitoring Technologies (native Azure monitoring and 3rd party monitoring tools such as Thousand Eyes, Nagios, and others)
• Security principles – encryption, authentication, authorization, integrity, auditing, pen-testing, etc. – and how these are applied in a cloud environment.
• Understanding of the capabilities of common ITSM platforms such as ServiceNow or Jira ServiceDesk

To be successful in the role, you will:

• Have fluent interpersonal and communication skills in the English language
• Have the ability to collaborate well with others regardless of function or seniority
• Be accepting of responsibility, accountability, and ownership
• Be committed to deadlines
• Have a strong ability to be pragmatic, structured, forward-thinking, and dependable
• Be calm under pressure
• Have a proven ability to manage time effectively while setting the tone of the team through role modelling and leadership
• Have understanding other parties’ needs and balancing stakeholders
• Be managing own time, and that of a team, efficiently and effectively
• Have ability to bring teams and individuals together to achieve common goals and motivate work in international, multi-discipline, cross-functional teams
• Have flexibility to work to deadlines and needs of the role
• Have problem-solving skills and the ability to change approach based on information gathered during the process
• Be able to steer and motivate a team of individuals to deliver, both when working physically together and remotely
• Have strong organizational skills and ability to multi-task
• Have a natural ability to live the IFS Corporate values of Agile, Collaborative, Trustworthy

IFS Japan is seeking for a dynamic and ambitious individual to join our team as a Senior Enterprise Assets Management (“EAM”) Application Consultant.  You will be at the forefront of IFS product implementations working directly with IFS customers and partners on cutting edge industry solutions in the EAM sector. Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will provide you with international exposure through project implementation and commercial execution.

To be successful in the role, you will have a background of successful project implementations and enjoy being the key functional expert in the EAM domain. You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of core IFS business solutions.

Responsibilities include: 

•    Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators. 
•    Understanding the customer’s business, industry and local asset, service and maintenance practices and policies.
•    Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
•    Seeking opportunities to increase customer satisfaction and deepen customer relationships.  
•    Understanding customer business needs and guiding them in the most effective usage of IFS Products.
•    Leading and owning the solution definition and scope for the EAM portion of the IFS Solution. 
•    Identifying and bridging the gap between the customer’s business requirements and IFS Products.
•    Conducting customer training sessions and workshops.
•    Guiding and assisting the customer with testing and Go Live cut-over strategies. 
•    Keeping up to date with regulatory and compliance requirements of EAM domain in the key focus industries.
•    Managing, coaching and mentoring IFS colleagues. 
•    Contributing to the continuous improvement of existing IFS products, processes and methodology.

Company Overview

IFS Asset Management (IFSAM) is a fund management company registered with the Monetary Authority of Singapore. IFSAM aims to provide institutional and individual investors with the opportunity to participate directly and securely through direct lending to SME borrowers in this rapidly growing market segment in Singapore and ASEAN. IFSAM is a wholly owned subsidiary of IFS Capital Limited.

IFS Capital Limited (IFS) is a regional provider of commercial financing services such as Accounts Receivable Purchase (Domestic and/or Export), property financing, term loans, working capital loans and government-assisted schemes to business enterprises. The Group also manages a diversified business portfolio from Insurance and FinTech. IFS was incorporated in Singapore in 1987 and has been listed on the Mainboard of the Singapore Exchange (SGX) since July 1993.

Job Description

IFSAM is in the business of fund management. It raises capital from investors to invest in private loans. If you have 5 years of lending experience in the SME segment, this is an excellent opportunity to learn about the operation and administration of a collective fund and launch a career in fund management.

If selected, and subject to approval by the regulator, you will be licensed by the Monetary Authority of Singapore as a representative of IFSAM, to invest in loans. As part of on-the-job training, you will learn how to manage a fund, onboard investors and assist in raising capital.

Lenders with experience in lending to large corporates in Singapore may also apply.

Responsibilities:

• Source for prospective borrowers, ensuring the achievement of sales targets.
• Foster and maintain strong relationships with existing accounts, ensuring exceptional service delivery.
• Actively manage clients’ needs and objectives.
• Conduct thorough financial and qualitative analysis on companies.
• Conduct risk management analysis of various types of lending proposals
• Ensure all security documents are in order prior to disbursement.
• Perform annual credit review.
• Collaborate with fund administrator and perform fund-related administrative tasks.
• Collaborate with compliance company to fulfil all compliance requirements.

Requirements:

• Degree with at least 5 years of relevant credit work experience in loans to SMEs.
• Strong acquisition skills with the ability to excel under pressure.
• Proficient written and verbal communication skills.
• Capable of working independently with minimal supervision
• Able to communicate effectively with various internal departments ensuring seamless coordination and collaboration.
• Possess strong analytical skills to assess the creditworthiness of SME borrowers.
• Team player, pro-active and results oriented.
• Exposure to corporate lending/credit will be considered a valuable advantage.
• Ability to raise capital from High-Net-Worth individuals and corporations would be an added advantage.

If you meet the above requirements, you are invited to submit your resume by clicking the "Apply Now" button below. We regret that only shortlisted candidates will be notified.