Total 3 job vacancies by GoGlobal

Collaborate as a valued member of a dynamic problem-solving team. Your will be responsible for coordinating the onboarding process for new clients, ensuring seamless transition into our organization. Additionally, you will play a crucial part in enhancing accounting and payment processes, driving efficiency and ensuring high-quality service delivery.  

Roles and Responsibilities: 

Service Transition 

Onboarding Process Management 

• Assist Service Transition Manger to implement and standardize onboarding procedures and checklists.
• Assist Service Transition Manger to build onboarding processes in ClickUp and managing the system as ongoing basis.
• Coordinate with various departments (sales, operations, technology, etc.) to ensure a seamless client experience.
• Track and monitor onboarding progress, identifying and addressing any bottlenecks or delays. 

Client Relationship Building 

• Establish and maintain strong relationships with new clients throughout the onboarding process.
• Proactively address client inquiries and concerns, providing timely and effective solutions. 

Process Improvement 

• Continuously evaluate and optimize onboarding processes to improve efficiency and client satisfaction.
• Identify opportunities for automation or technology enhancements to streamline workflows. 

Reporting and Analysis 

• Prepare regular reports on onboarding metrics, including client satisfaction, time-to-value, and process efficiency.
• Analyse data to identify trends and areas for improvement. 

Service Optimization 

• Assist the Service Management Manager in designing and optimizing accounting and payment processes.
• Develop and maintain templates and Standard Operating Procedures (SOPs) for accounting and payment service delivery.
• Create detailed process maps and flowcharts to clearly outline workflows and steps involved in service delivery.
• Provide training to internal teams on newly developed processes to ensure smooth adoption and implementation.
• Drive continuous improvement initiatives to enhance and streamline current ongoing processes for greater efficiency.
• Resolve issues that arise within the service delivery team, ensuring efficient and effective operations. 

• 5 - 7 years of experience in the Business Process Outsourcing (BPO) industry with a focus on Accounting and Finance.
• Bachelor’s Degree, Post-Graduate, or Professional Degree in Business, Finance, Accountancy, or a related field.
• Experience with Europe/US business processes, particularly in payroll, banking, and accounting, is highly desirable.
• Proficiency in English.
• Proficiency in Office 365, including Outlook, Excel, Word, PowerPoint, SharePoint, Teams, and Visio.
• Experience with accounting systems such as Microsoft Dynamics Navision, Oracle NetSuite, SAP, and Xero is a plus.
• Knowledge of Excel Macros is an added advantage 

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions!  We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures.  This gives us the flexibility to quickly adapt to market changes and seize unique opportunities.  Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance.  Without expectations from external investors, we have the freedom to chart our own course and our success.  Winning in our own way is what drives us.  

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach.   With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback.  We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy. 

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognizes and rewards high performance 
• Hybrid work: Enjoy a flexible work arrangement, combining remote work with office presence.
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

• All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

• GoGlobal employees only use email addresses ending with "@goglobal.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

• Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

• GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

• If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at hr@goglobal.com before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.

Job Description:  

As the Manager/Assistant Manager of Payroll in Japan, you will play a critical role in ensuring the accurate and timely compensation distribution for our employees. This position requires a deep understanding of Japan's complex payroll regulations, tax laws, and labor standards. You will work closely with our HR and Finance teams to streamline payroll processes, ensure compliance, and provide valuable insights into compensation and benefits. The ideal candidate for this role is someone who excels at attention to detail, has exceptional organizational skills, and upholds the highest standards of confidentiality. This role is offered as a fixed-term contract for 1 year. 

Role and responsibilities 

• Oversee payroll operational activities for Japan including but not limited to payroll and benefit calculations, vendor coordination, annual payroll activities, research, system and template set up, payroll test run, statutory reporting, process documentation and other related activities, in alignment with global and regional objectives. 

• Responsible for monitoring team and individual performances by setting clear objectives and targets, including leading, guiding and managing the team. 

• Handle team escalation on client’s issues. Analyze the issue, provide advice and solutions to the team. Ensure client satisfaction before closing the case. 

• Maintain completion, consistency, and accuracy of payroll and employee information in local payroll system and GoGlobal system 

• Maintain payroll team service quality standardization by providing guidelines, SOP, policies, and procedures and ensure excellent service delivery. 

• Manage all aspects of daily payroll function related to Japan eg. calculate, validate, compile payroll report.  

• Responsible for statutory filings including, but not limited to the followings:  

• social insurance, labor insurance, Year-end tax adjustment, santeikisotodoke, geppen, rodohokennendokoshin etc., 

• Always ensure timely, accurate salary payment to employees and statutory payments to relevant authorities. 

• Work closely with other internal teams and team members to ensure alignment in service delivery to clients and client workers. 

• Ensure compliance with legal and statutory requirements in related jurisdictions. 

• Be the point of contact for Japan based BPOs and build the relationship and network 

• Participate in other ad-hoc projects as requested. 

• A bachelor’s degree or equivalent in Finance, Accounting, Business Administration, or a related field. 

• Proven experience in leading Japanese payroll operations, knows how to calculate payroll in Japan 

• Proficiency in both written and spoken Japanese and English. 

• Deep understanding of social security calculation, experience in statutory filings, knowledge of taxes, and relevant laws in Japan. 

• Strong proficiency in MS Office systems, Outlook, and SharePoint. 

• Knowledge of payroll operations in other countries is considered an advantage. 

• A minimum of 8 years of experience in Japanese payroll management, worked in a BPO business is an advantage 

• Excellent organizational and interpersonal skills. 

• Possesses a positive attitude, an agile mindset, and a passion for working in a culturally diverse environment. 

• Self-motivated and dedicated to developing the team to excel in their roles.

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions!  We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures.  This gives us the flexibility to quickly adapt to market changes and seize unique opportunities.  Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance.  Without expectations from external investors, we have the freedom to chart our own course and our success.  Winning in our own way is what drives us.  

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach.   With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback.  We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy. 

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
• Remote work: Embrace flexibility with our remote work environment 
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

• All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

• GoGlobal employees only use email addresses ending with "@goglobal.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

• Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

• GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

• If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at hr@goglobal.com before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.

As the HR Country Lead for Thailand at Manager level with GoGlobal, you will play a pivotal role in overseeing all human resources functions within the country while also providing HR advisory support for Cambodia, Vietnam, and covering comprehensive onboarding processes. Additionally, you will take on the responsibility of Entity Directorship within the region. This role requires a seasoned HR professional with strong organisational skills and a comprehensive understanding of HR best practices.

Roles & Responsibilities:

• Provide HR advisory support to our client workers across Thailand, Cambodia, and Vietnam, addressing HR issues and ensure alignment with our procedures.
• Support on onboarding our client workers including preparation of their employment contracts, dispatch agreements, etc. 
• Set up the expense, leave and overtime tracking system for our client workers.
• Maintain the onboarding tool including online forms and any related templates. 
• Support on ensuring overall compliance and quality of the HR templates including employment agreements, letters of certification, separation letters, promotion letters, and other internal notifications. 
• Coordinate and project manage requests including background checks, medical insurance arrangements, staff benefit plans, visa applications, relocations, health check arrangements, etc. 
• Build up a comprehensive HR knowledge database and prepare an overview of all company/individual benefits plans, visa end-to-end process, and background check requirements
• Keep up to date with the latest HR trends and regulatory changes in countries that you cover and communicate with your team members as applicable.
• Oversee employee relations matters, including conflict resolution, disciplinary actions, and grievance handling, ensuring compliance with local labor laws and company policies.
• Assume the role of Entity Director for Thailand, overseeing corporate governance, compliance, and legal matters in accordance with local regulations and company policies.
• Gather and track the necessary information from our clients’ employees and be responsible for all necessary information being stored in specific locations.
• Other ad hoc projects, as requested.

• At least 5 years of experience in HR management, with a focus on Thailand and familiarity with labour laws and regulations in Cambodia and Vietnam.
• Excellent verbal and written communication skills in English, and proficiency in local language(s)
• Has a service-oriented mindset
• Passionate about working in an international and diverse environment
• Can work independently and is self-motivated

About us

GoGlobal is the world’s fastest growing, privately owned Global Employer of Record (EOR) service provider with a globally distributed and remote workforce.GoGlobal’s technology-enabled EOR solution allows businesses of all sizes and geographies to hire staff globally without the need to set up a local entity, opening new doors to rapid expansion and growth. GoGlobal clients can hire top talent anywhere in the world – quickly, cost effectively and compliantly.

Why now

The pandemic has shown that people can be just as productive without a commute and that talent is global, not within close proximity to an office. We believe that this societal shift will continue indefinitely, and companies and potential candidates will need organizations like us to help them “GoGlobal.”

Why GoGlobal and how we’re different

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business.
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything.
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference.
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term.
• We’re diverse. No, really, we are. Compare the “Our People” page on our website to others you know. We think you’ll agree!
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success.
• We’re structured as a partnership versus a corporation: We’re the only EOR in the world that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm.
• We are the scrappy underdog: We think it’s more fun to be a pirate than to be in the navy.

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

• All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

• GoGlobal employees only use email addresses ending with "@goglobalgeo.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

• Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

• GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

• If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at hr@goglobalgeo.com before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.