Total 4 job vacancies by Esprit LTD

*Possess own vehicle

*Able to commence immediately.

*Minimum 3 months commitment from commencement.

*Require to commit at least 4 fixed days per week

*Guaranteed $150.00 per day (average of 30 drops points daily). Paid weekly.

*Daily loading at Sembawang. Delivering general cargoes packed in cartons.

If interested, WhatsApp 97707746 to arrange interview. No calls.

All queries will be clarified at the face-to-face interview.

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Specific

• Responsible for the smooth, efficient, cost effective operation of the Housekeeping Department including  labor management, inventory control, and the development and maintenance of a positive and supportive work environment and inter/intra departmental relationships
• Oversees daily assignment of duties to Housekeeping staff
• Analyzes daily room turn and makes staff or procedural adjustments as necessary
• Assists in the management of Housekeeping Rooms Personnel, particularly during heavy turns
• Oversees daily operations of Housekeeping Department to ensure that the highest possible quality standards are consistently maintained and that service is provided in a highly professional manner
• Maintains Housekeeping staffing levels to provide for optimal performance
• Develops and maintains a quality assurance program for all guestrooms, storerooms, and service related to guest floors
• Uses guest comment responses to design additional training programs
• Inspects and evaluates physical condition of hotel daily for cleanliness and necessary repairs
• Ensures removal of Room Service trays from hallways and placement in appropriate location in service landings
• Responsible for overseeing the activities of Housekeeping Staff
• Monitors daily payroll and takes corrective action when disparities occur or productivity drops
• Assumes the duties of Director of Housekeeping in the Director’s absence
• Greets and interacts with guests in an outstandingly friendly and professional manner
• Works closely with Guest Services Manager to resolve all room discrepancies before the end of each day
• Possesses full knowledge of all matters relating to the proper administration of the Housekeeping department
• Possesses full knowledge of the specific duties, responsibilities, and skills of every member of the Housekeeping department, particularly those of the Housekeeping Manager, and performs in any capacity as needed
• Maintains close contact and ensures good communication with employees
• Ensures that responsive and efficient repair services are provided to satisfy guest requests
• Investigates guest complaints and takes corrective measures
• Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect
• Interviews and makes recommendations regarding hiring of Housekeeping personnel
• Interviews and selects Housekeeping line level personnel
• Provides training for employees regarding OSHA regulations, department policies and procedures, operation of equipment, and daily tasks
• Provides employee safety training to prevent accidents, comply with OSHA regulations, and ensure hotel life safety
• Sets agendas for training
• Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to attain same
• Coaches, counsels, retrains personnel as needed in order to ensure acceptable performance
• Responsible for projects assigned to second and third shift employees
• Makes special work assignments in advance for special events such as meetings, dinners, dances, etc. that may affect the lobby staff
• Coordinates departmental activities to coincide with other hotel department requirements in order to maintain the overall cleanliness of the guestrooms, public areas, and other assigned areas of responsibility
• Assists Housekeeping Manager in coordinating the repair of Housekeeping equipment such as vacuums, buffers, carts, and furniture
• Plans special lobby cleaning projects and ensures their completion
• Coordinates lobby maintenance projects with Engineering
• Plans maintenance of lobby floors
• Coordinates monthly accounting for all supplies requisitioned from other departments
• Attends staff meetings, Pre-Cons, Rooms Meeting and other special meetings when required
• Sets agendas for Housekeeping meetings and runs meetings as needed
• Schedules and implements training programs for assigned employees and attends and participates in training as needed
• Prepares monthly payroll and budget forecast for public space employees
• Writes and submits yearly performance appraisals for Housekeeping Staff
• Counsels employees regarding both positive and negative aspects of their performance, including accidents and safety violations
• Mediates disputes between employees as necessary
• Keeps Director of Housekeeping informed of all matters significantly affecting the department
• Keeps all other departments informed about Housekeeping operations as needed
• Approves departmental schedules
• In consultation with the Director, prepares master lists of general cleaning and all other cyclical projects
• Periodically inventories supplies and equipment
• Determines discard and maintenance regimes for each machine and equipment piece
• Prepares public area staff schedules, vacation list, and payroll
• Meets and interacts with outside vendors in an outstandingly professional manner
• Stays current with industry related technological improvements geared toward product improvement and increased efficiency
• Performs numerous responsibilities to meet time-sensitive deadlines
• Ensures that responsive and efficient uniform room and repair services are provided
• Prepares department purchase requisitions
• Conducts periodic storeroom inventories to ensure maintenance of adequate par levels necessary to support forecasted operational requirements
• Completes special projects related to housekeeping operations as assigned by the Director of Housekeeping
• Establishes work routines and schedules which address the needs of the hotel and are flexible enough to respond to emergency situations and fluctuations in occupancy
• Assists in the selection of employee uniforms and the determination of uniform purchase requirements
• Attends required hotel meetings to keep abreast of in-house activities/promotions and upcoming events; maintains communication with other departments within the hotel
• Holds daily, weekly and monthly department meetings designed to provide necessary contact and operating information for all departmental employees
• Interacts with guests to solve problems and ensure satisfaction
• Develops monthly usage reports for cleaning supplies and guestroom supplies
• Creates and maintains control procedures for keys, radios, pagers, etc.
• Creates comprehensive training programs utilizing diverse techniques
• Creates Quality Assurance and Cyclical Programs
• Creates Incentive/Rewards/Recognition Programs
• Creates an environment in which excellent staff morale is fostered and staff retention is a priority
• Ensures efficient operation of HOSTAR System
• Receives the weekly inventory of cleaning and guest supplies for the hotel
• Requisitions supplies needed to maintain weekly par levels
• Ensures that Storeroom is kept well-stocked with all necessary supplies, and ensures that all needed supplies are ordered in sufficient time to prevent shortages
• Works closely with Laundry Manager/Supervisors to ensure that Hotel linen quantity and quality needs are consistently met in a timely and efficient manner
• Ensures that Housekeeping office and storeroom are kept neat and organized
• Responsible for the submission of all performance appraisals for assigned employees
• Evaluates changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with and enforces hotel uniform and grooming standards

Qualifications

• Thorough knowledge of all matters relating to the proper administration and operation of hospitality housekeeping operations
• Three to five years of management experience in large, fast paced, hotel housekeeping environment with at least three years as Assistant Executive Housekeeper or above
• Ability to maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
• Effective management, leadership, organizational, and communication skills
• Able to read and interpret documents
• Able to work with and apply mathematical concepts
• Able to write routine reports and correspondence
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Able to speak effectively before groups of guests and hotel employees
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
• Expect to work a flexible schedule including weekends, holidays, evenings and nights

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Specific

• Assists arriving and departing guests in a highly professional manner and with utmost courtesy
• Handles all luggage, baggage, packages, etc. carefully and safely
• Rooms arriving guests and assists guests who are checking per Hotel standards
• Ensures that all luggage and bags are in a safe, secure area while awaiting transfer
• Completely familiar with all room types, room amenities and Hotel facilities, provides such information to Hotel guests
• Completely familiar with Hotel emergency procedures and provides necessary information to Hotel guests
• Handles guest inquiries professionally and with the utmost courtesy and accuracy
• Answers telephone in accordance with Loews Hotels Star Service standards
• Becomes familiar with guests’ names and acknowledges guests by name
• Provides guests with Hotel and surrounding area information and travel directions
• Promotes Hotel facilities, Food and Beverage outlets, and recreation programs
• Transports guests to/from recreation areas in a safe and timely manner
• Makes use of Handheld computer for check in purposes
• Handles master keys with care and follows proper sign-in/out procedures following key control and security procedures
• Maintains condition of Hotel lobby, picking up any trash or debris, contacting Housekeeping for major cleaning tasks
• Maintains a good working relationship with all Hotel departments, with special emphasis on Front Desk, Valet Parking, Concierge and Housekeeping
• Stands at post when not on a “Front” or “Last”
• Is alert to guest who appears to be intoxicated and intends to drive a vehicle – notifies Security
• Reads and initials all entries in Front Desk Log Book and all information on Front Desk Bulletin Board
• Reads Group Profiles and Banquet Event information on a daily basis
• Maintains the cleanliness and excellent condition of equipment and work area
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

This position directly reports to the Food and Beverage Director. This position is responsible for ensuring standards are met in banquet service including set up, service, breakdown, staffing and equipment needs for all banquet events.  Following events, the senior banquet captain will finalize all banquet checks and submit to accounting. The banquet captain will be primarily responsible for hiring and training staff.  The Senior Banquet Captain will also oversee the PM banquet captain and crews.

Essential Functions and Responsibilities

• Oversees all aspects of banquet functions coordinating set up, delivery of service, equipment distribution, quality of food presentation and breakdown
• Conduct pre shift meetings to ensure all staff members are assigned duties and have clear expectations for their shift
• Maintains banquet department staffing levels to provide services based on forecast and Brand Standards
• Works with F&B Director on establishing departmental guidelines, policies and procedures
• Ensure captain’s reports and completed and submitted daily to the appropriate departments for all banquet events.
• Reviews and maintains daily payroll
• Works with F&B Director on hiring, interviewing and trains according the Loews Hotel Standards
• Conducts ongoing training, coaching, counseling and discipline as needed with guidance from the F&B Director and HR Director
• Follows New Hire Training and ongoing Star Service program in accordance with hotel policy
• Attends all BEO and required hotel meetings to keep abreast of in house activities, special promotions and upcoming events and maintains communications with other department within the hotel
• Verifies banquet counts, prepares banquet checks, presents check for signature, finalize bills in Delphi, records in spreadsheet and forwards to accounting
• Responds to guest complaints/comments in a positive, professional manner
• Works closely with the chef to plan food presentation and distribution timing needed to achieve service goals and complete banquet set up
• Monitors all banquet personnel in their duties
• Inventories smallwares and equipment monthly reporting needs to the F&B Director
• Ensures that equipment is maintained and stored securely

General

• Promotes applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Complies with required safety regulations and procedures
• Complies with hotel and department standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards

Qualifications

• 4 years food and beverage experience with 1 year being supervisory
• High school diploma required
• Must be fluent in English
• Must have experience in training and motivating staff
• Must be able to work under pressure, handle multiple tasks and difficult situations
• Must be able to maintain high standards of service and be well versed in banquet set up and service
• Excellent communication skills are essential
• This position requires bending, lifting and carrying
• Must be able to lift up to 75 pounds
• Must be customer service oriented and have excellent hospitality skills
• Must be flexible to work any shift including holidays and weekends