Operation Manager ( construction)
1 month ago
Developing and implementing operational policies and procedures to ensure efficient and effective operations
Improving systems, processes, and best.....
Developing and implementing operational policies and procedures to ensure efficient and effective operations
- Improving systems, processes, and best practices
- Managing day-to-day operations as well as the operations team and operations department
- Ensuring that organizational processes remain legally compliant with regulations and standards
- Maintaining and enforcing health and safety guidelines
- Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
- Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
- Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives
- Developing and maintaining good relationships with vendors and suppliers
- Negotiating contracts with suppliers and vendors to obtain the best pricing
- Streamlining the organization’s business travel processes, including ensuring the best corporate management rates, automating expense reports, and maintaining compliance
- Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics
- Developing ways to increase the quality of customer service and increase customer satisfaction
- Analyzing data and trends to identify opportunities for process improvement and cost savings
- Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers
- Optimizing workflows and processes to save time and money
- Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control
- Overseeing staffing plans and supervising, hiring, and training new employees
- Reporting on operational efficiency and quality standards
- Using strong communication skills to foster a culture of innovation and productivity in the workplace
- Keeping up-to-date with industry trends and best practices
- Incorporating new technologies, operating systems, and business processes when necessary
- Maintaining service operations with the goal of ensuring sustainability across business operations
- Creating and managing conflict-resolution programs and leading conflict-management practices
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