Field Research Manager- Philadelphia, PA
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Job Description
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Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.
Learn more about CoStar.
The Role
As a Field Research Manager, you will be responsible for managing and growing a team of full-time researchers capturing data that supports CoStar Group products. CoStar Group researchers collect data, research, and imagery on assigned commercial properties to capture the features and highlights of each building. CoStar Group customers rely on our team to offer content that drives real estate transactions. As a Field Research Manager, you will be responsible for ensuring that researchers are always meeting both production and quality standards. Meeting deadlines for our internal clients is a critical part of your responsibilities. Working in the field with each of your researchers throughout the month to ensure best practices are implemented and provide coaching and mentoring is required. This role will be based in market.
Responsibilities:
- Build, train, mentor, and coach a growing team of 8-10 professional field researchers.
- Daily review of the team’s production measured against KPI metrics.
- Spend quality time in the field with local and regional team members to demonstrate best practice with data collection, time management and overall efficiency.
- Review incoming data and imagery to determine its quality relative to standards and guidelines.
- Provide constructive and actionable feedback to team members to meet both production and quality expectations.
- Create action plans to help team members grow, succeed, and maintain their engagement.
- Professional and effective communication with employees and internal partners to meet company objectives.
- Frequent travel within your region, and some travel to the Richmond, VA office is required.
Qualifications:
- Bachelor’s degree from an accredited, not-for-profit University or College
- 3-5 years’ direct operations management of 6+ employees, virtual management a plus
- Leadership and management skills, including the ability to prioritize and control the workload of a team, coaching, and mentoring through professional development.
- Experience with creating and managing effective KPIs, along with meeting performance metrics and being results-oriented.
- Ability to work in a collaborative setting.
- Success in building strong, cohesive teams by leading and motivating towards action/execution through influence and collaboration.
- Ability to articulate and execute corporate strategy, well-communicated with the ability to influence.
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
- Creative problem solving, attention to detail, objectivity, and the ability to think strategically.
- Analytical approach with the ability to interpret information and trends, adapting quickly.
- Ability to interact at all levels and establish rapport with internal stakeholders.
- The ability to quickly learn and apply new concepts such as commercial real estate terminology, mapping, and GIS concepts.
- Field experience is a plus.
- Proficiency with MS Office applications including PowerPoint, along with Apple OS and other Internet applications.
What's In It For You?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
