Total 2 customer service job vacancies in goole east yorkshire dn14 6an

Consisting of high-net-worth individuals and their representatives, our sales consultants arrange private jets charters for everything and anything from corporate business meetings to leisure trips.

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Duties will include but are not limited too: 

• Using multiple sources & platforms to generate potential leads - Client Acquisition
• Pro-actively target this list through outbound sales calls, emails and visits
• Convert potential clients into ACS clients 
• Build relationships with operators to ensure we can provide suitable options to match our clients requirement
• Manage the full sales cycle of a private charter from initial enquiry all the way through to completion 
• Build a wide and effective network of contact
• Meeting and exceeding sales activity and financial targets
• Flight watching and overseeing flight departures / flight rep

Working as a Flight Support Coordinator this role will be supporting the Sales Brokers in organising and managing their Group Charters. 

Duties will include but are not limited to: 

• Act as the liaison between brokers, airlines, clients and suppliers
• Preparing pre and post flight reports
• Filing all paper work and ensuring proper handover to brokers
• Flight watching/overseeing flight departures
• Accurate data entry, logging of flight times
• Report and maintain information about flight updates and issues
• Understanding or experience of flight planning
• Complete flight documents for confirmed charters and ensure that the flight packs are received
• Updating the customers and brokers on the progress of the flight when necessary
• Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completed