Total 6 job vacancies by 1DE02 NorthgateArinso Deutschland GmbH

Delivery Key responsibilities:
• Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Where applicable ensure Data Management is performed accurately and on time
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation
• Working knowledge of systems and tools to perform daily tasks
• Ability to recognize and deal appropriately with sensitive and confidential information
• Successful completion of all learning objectives
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
• Time Recording to be completed accurately and on time
• NGA Security Standards are understood and adhered to
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Ensure you are up to date with all NGA HR announcements
• Participates in projects as needed and assigned

Administrative tasks

• Receiving the post from the employees or external companies (Pension for example) and signed documents and upload them to ticket system
• Check and provide all the information related to contracts, agreements that are filed there in Frankfurt. Everything is on paper there saved in the personal files of the employees
• Check and provide the applicable templates to the Granada team in different cases depending on the type of contract that the employees have signed and that is stored in Frankfurt
• Entering the job history on reference letters once they check the type of contract signed by the employee
• Jubilee diploma creation
• Posting and getting signatures from client

Professional /Job Experience

• Basic understanding of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast paced environment
• Attention to detail
• Excellent written and verbal skills 
• Self-motivated and a willingness to learn

Knowledge about German contracts and legal documents

Fluent German and English is a must

Academic Degree Education and Training

High School diploma or equivalent
Desired but not required:
• Experience in customer service or working with HR and payroll data

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Job Summary

As part of our Professional Services Consulting team DACH we are looking for candidates with Payroll Process/Operations experience and ideally first SAP PY/SFSF ECP configuration experience to become part of our Professional Services DACH Payroll Academy program 2024. The payroll academy consists of different regular learning blocks, with coaching and hands-on work on projects or maintenance (AMS) for existing customers. The goal is to develop and enable a group of payroll consultants to lead SAP PY / SFSF ECP implementation projects and to work within support of our customers regarding incidents and change requests for the Payroll module and processes.
Cross team collaboration in English with our Service Center teams (e. g. in Granada, Spain) is an important part of the role.

Going forward within the further career you also have the option to extend skills within SFSF Time Tracking or other SAP/SFSF or Alight (and/or partner) solutions.

Key Responsibilities

Within Alight Payroll Academy

• Get certified in SAP HCM Payroll and/or SFSF Employee Central Payroll
• Complete certifications and trainings on time as planned on program timeline
• Actively participate in internal SAP Payroll trainings (local and supported by Granada Service Center)
• Actively share with the group payroll knowledge and experience

One or multiple customer assignments

• Lead workshops with customer for payroll topics
• Support Sales/Pre-Sales within Due Diligence Workshops for payroll with our prospects
• Analyzing client requirements for the PY module
• Implementing customer requirements in SAP HCM PY or EC Payroll module
  (with support of technical consulting team in our service centers)
• Creating functional documentation / workbooks
• Data Migration with the team especially for master data and wage accounts (Lohnkonten)
• Be involved and support Testing Cycle (Unit, System Integration Testing, UAT)
• Proactive alignment cross workstreams (e. g. in hybrid EC, SAP Payroll projects)
• Work on and solve incidents within AMS of existing SAP PY/ECP customers within according SLAs (when needed supported by other team members)

Knowledge, Skills, Abilities, and Experience

Knowledge, Education, Certification, Skills & Technical Proficiencies

ESSENTIAL

• Solid knowledge in Payroll Operations and processes for Germany, and/or Austria and/or Switzerland (Lohnbuchhalter, Payroll Admin for multiple years)
• Customizing/Configuration affinity and first experience
  (e. g. also in other SAP modules or other software)
• German and English fluent
• Client focus and a good understanding of client needs
• Positive attitude and collaboration internally and externally
• Motivation to excel and develop besides working on first customer assignments

PREFERRED (but not Essential)

• Understanding of software development lifecycles gained by working in a structured project environment
• Experience within maintenance and support of SAP Payroll solutions
• Understanding of SAP Reporting tools (query, wage type reporter etc.)
• Understanding of post payroll processes (e. g. B2A manager)
• Experience in information and collaboration with client’s workers council

Work Experience

ESSENTIAL

• Experience working in a virtual team-oriented, collaborative, multinational environment
• Business proficient spoken and written communication skills
• Experience working in busy environments balancing multiple tasks

PREFERRED (but not Essential)

• Knowledge within SAP PY customizing
• Knowledge within Payroll Control Center
• Knowledge within SAP PT (Time Management)

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

THE ROLE

As an SAP Payroll Functional Consultant, you will be key in ensuring all client configuration requirements are correct. You will have ownership for the technical and functional implementation of client projects. You will collaborate with cross-functional work-streams to provide support and guidance for data migrations and operational activities.

RESPONSIBILITIES

• Partnering with our clients to understand their current payroll requirements to propose effective Alight solutions
• Understanding client business issues and constraints and recommend the best solutions
  • Capture and document client requirements as appropriate and create the relevant work packages according the agreed signed of solutions
• Leading the Solution design, review and alignment of deliverables to ensure we deliver on-time and in-scope
  • Ensure that lessons learned activities from a functional and technical point of view are completed
  • Provide deliverables and project objectives to functional and technical resources assigned to the project
  • Document any deviations from alight standards and report them to the project team
• Providing subject matter expertise for all SAP payroll related technical and functional issues in the country
  • Provide subject matter expertise to all technical and functional resources assigned in the project
  • Act as the primary escalation point within the project for all project issues related to functional implementation
  • Ensure proficiency and quality in the configuration, use and deployment of OM/PA/PY/TM modules in the project currently assigned with
  • Implementation Standards and Thought Leadership
• Partnering with internal cross-functional teams to ensure successful delivery
  • Mentoring project resources
  • Support the Sales and Pre-Sales teams where needed
  • Working with payroll implementation team on the build of the system

REQUIREMENTS

• Bachelor or Master degree with a Business or Technical emphasis, or equivalent
• Demonstrate exceptional SAP Payroll Functional and Technical implementation and configuration experience
• Have extensive experience leading a project team delivering SAP Payroll implementations for country specific clients
• Have an exceptional understanding of country specific Payroll legislation and practices
• Have experience in a consulting role within a payroll technology environment
• Demonstrate excellent analytical capabilities and have an eye for detail
• Be highly organised and able to prioritise effectively in a fast-moving environment
• Be a natural communicator and have the ability to build successful relationships with clients and teams
• Have excellent written and verbal skills in German and English

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

German/English speaker HR Admin Delivery Associate

To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities maybe focused on payroll and/or customer services and you will be flexible supporting either as or when required
Delivery Key responsibilities:
• Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country-specific legislation and tasks
• Where applicable ensure Data Management is performed accurately and on time
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also, support the updating of DWIs
• Proficient in using systems and tools
• SOC Controls completed on time and with the necessary evidence
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences o Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Ability to recognize and deal appropriately with sensitive and confidential information
• Successful completion of all learning objectives
• Time Recording to be completed accurately and on time
• NGA Security Standards are adhered and followed
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Ensure you are up to date with all NGA HR announcements and communications
• Build good relationships with all lines of businesses where appropriate
• Update internal stakeholders, when needed, in a timely and accurate way
• Participates in projects and activities as needed and assigned
• Adherence to all Security and Compliance procedures
• 100% Attainment of customer SLA agreements
• Adherence to quality standards
• Demonstrate professionalism and act responsibly

NGA Human Resources offers you a unique chance to build a career in a vibrant, agile, and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA HR, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.

You have:
•
Fluent German/English is a must
• Knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast-paced environment
• Attention to detail
• Excellent written and verbal skills

Self-motivated and a willingness to learn

Essential
• High school diploma or equivalent
• 1-2 years relevant experience administering Payroll or Health & Welfare/Benefits in HR Consulting, HR Outsourcing, or other corporate environments
• HRIS knowledge

Desirable
• Experience working with HR and payroll data

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

The Role

Summary / outline of the role

Our customers are increasingly looking to improve their ability to support their employees to do their best work through effective HR teams supported by digital HR technology. Alight Advisory is dedicated to supporting our customers on their HR Transformation journeys. We help customers to achieve successful HR Transformation by advising them on the digital HR technology, particularly Cloud systems available to suit their needs. We then help facilitate a successful system implementation by aligning business processes and providing the change management advice required to meet their goals.

More detail nature of the role / “day in the life” of the job holder

As an Advisory local Practise Leader, you will build strong relationships with board level customer contacts and learn an ever more varied set of skills. There is great variety to this role. You will be working on many of the following activities, leading or as part of a global project team:

• Lead the Advisory Team in the Country, reporting to the EMEA Advisory Practice Leader
• Drive the local Business execution, from a Sales and Delivery perspective
• Work with customers to build their HR transformation strategy and plans
• Advise customers on how HR Information systems and cloud technology can support their HR Transformation
• Help customers to optimise their workforce and build its capabilities
• Engage customers through innovative workshops, events and communications
• Transform customer business processes
• Advise customers on the use of AI, robotic process automation and chatbots
• Build customer employee engagement through delivery of effective change management
• Allow customers to realise the benefits of their HR technology through analytics and reporting insight
• Build strong customer relationships leading to increased business opportunities.
• Support our sales teams to win new business
• Manage global projects
• Lead and develop other consultants
• Become a thought leader in your field by (for example) publishing blogs and white papers, speaking at industry events
• Work with customers and colleagues to discover innovative ways to solve customer problems

Skills and Experience

Alight offers you the rare opportunity of building a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. As a business, we have a clear sense of who we are, where we’re going and how we’re going to get there.

At Alight, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to Alight and discover what A World of Opportunity can mean for you.

Required Skills for this position:

• Previous experience working in a consultancy or professional services environment
• Working knowledge of common consultancy methods, analysis and process mapping
• Deep understanding of how Human Resources contributes to the success of global organisations
• Working knowledge of at least one market-leading HR Cloud System e.g. SAP Successfactors, Workday, Oracle or Cornerstone
• Excellent communication and presentation skills to a wide range of audiences in [Insert local language(s) here] and English
• Genuine team player and collaborative worker
• Ability to build and maintain relationships with customers at Director and Board level
• Good knowledge of MS Office especially PowerPoint, Excel

Desirable Skills

• Any other languages, particularly [insert other languages]
• Masters level qualification relating to Human Resources or Technology
• Good knowledge of MS Project, MS Visio or similar project management and process tools
• Previous experience of SuccessFactors
• Working knowledge of Cloud technology, especially knowledge of how Cloud HR solutions interact with the wider business and systems landscape within an organisation
• Experience of applying change management principles, methodologies and tools

Description of CORE Competencies

• Building Effective Teams - Open up the World of Opportunity, develop networks and blend people into teams where needed. Ensure effective communication, foster open dialogue, encourage people to act responsibly & take accountability for their work, defines success in terms of ‘One Team’. Creates strong morale and spirit in the team.
• Drive Innovation - Be a problem solver. Enable & drive innovation by working with teams to develop new approaches and solutions to problems that have not been previously done. Embrace & support change and suggest implementation strategies. Seek, develop and test unique opportunities for business improvement and/or growth.
• Develop Others - Delegates responsibility allowing employees freedom to decide how they will accomplish their goals and resolve issues. Applies sound people management practices, to enable others to deliver, whilst actively provides feedback and coaching to maximise their full potential.
• Grow Client Relationships - Establish and develop effective relationships with clients and gains the trust and respect in developing ideas, proposals, projects and solutions that are mutually & financially beneficial.
• Be Results Oriented - Maintain and apply a broad understanding of the business vision and the Alight Way of working. Understand financial management principles to ensure decisions are based on this. Establish & embed quality processes, that are repeatable and scalable, to create discipline, accountability & focus whilst driving others to deliver results.

Our Values

One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team.

Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life.

Agile: We are adaptable, flexible and proactive. Our energy and focus means that we always deliver quality, quickly and efficiently

Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.

We work on the basis that our well defined Employee Value Proposition (EVP) allows us to describe the unique characteristics of Alight and why candidates should join our organization.

Speak to us to find out more about the World Of Opportunity at Alight Human Resources!

Location

You will be home based in [country or region]

You must be available to travel nationally and internationally

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Client  Executive - Role Description

Alight is a HR solutions provider. As such we aim at a high customer satisfaction to ensure expansion of our services footprint in an organization but also positive referencing. The Client Executive Teams stand in the front line to the customer by carrying the commercial responsibility to grow Alights business for an account and acting as senior facilitators of the needs and demands of both parties

The Client Executive is responsible for the expansion  of business achieving sales growth with the client as well revenue realization, retention, and renewal of the Client for the breadth of Alight services through a consultative engagement.  The focus is both achieving the current fiscal revenue objectives by upselling as well as supporting the Delivery teams convert the existing backlog by leveraging the Client Executives C-level relationships in escalation management. The Client Executive is  responsible for building the backlog for future periods through winning new contracts that generate Total Contract Value. The Client Executive cultivates broad C-Level relationships to unlock customer value  to support their digital transformation. Alight often acts in multiple aspects of a Cloud Transformation journey and thus needs to offer and balance various complex offerings at the same time (Advisory, Payroll, CoreHR, WFM, Benefits, Payment Services etc). The individual will work closely with assigned Solution Architects on new business opportunities.

The individual will maintain overall accountability for all Alight scope of services and serve as a client escalation point on all matters related to commercials, customer satisfaction, delivery, installation, solution adoption, and product renewal. The Client Executive leads the extended Alight team supporting their client such as  the Client Service Leader (CSL) who is responsible for day-to-day service delivery mgmt, billing and issue resolution. The Client Executive has overall business performance accountability for their portfolio of clients and will be expected to closely partner with Delivery on strategic planning, client satisfaction, relationship health, contractual adherence, revenue retention and exceeding in-year revenue targets.

Responsibilities

Domain expertise

• The individual has a solid background in modern HR and Payroll technology and services and will become knowledgeable in the entire Alight portfolio to be able to take a 1st level discussion with the appropriate C level in their client
• The Client Executive is the relationship owner for the client globally representing the One Alight portfolio, and therefore able to represent the full Alight portfolio at a C-Level in the Client, not just the current scope of service.
• The Client Executive has the experience, credibility, and presence to be respected by the C-Level in the client and to build a strong relationship with the entire Decision-Making Unit in the client
• Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process and product solutions.

Commercial process

• Expands business for Alight in named clients and retains them by maintaining sustainable relationships and understanding the key competitors in the client by successfully leading lead high-level discussions at the corporate level of the Client

• Ability to generate and close new opportunities for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs and the value proposition of Alight
• Identifies key success measures for solutions within Client and then manages to the plan. Leverages strategic customer relationships to support delivery in escalation of major Service Delivery issues
• Leads Client Service Leader and Finance to plan at Client level pricing strategy, analytics, business review prep & presentation.
• Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth
• Ensures client satisfaction through product adoption and renewal, and continuously monitors ongoing client satisfaction throughout all phases in the sales cycle
• Provide timely and accurate forecasts and reports to inform management’s strategic decision-making.
• Develop full understanding of Alight's contractual items, and differentiating traits to manage the current scope of the services vs what has been contracted.

Client Relationship Management

• Serve as a strategic partner/trusted advisor, understanding client needs and digital marketing dynamics to identify how client business goals can best be met and exceeded, and highlighting creative thinking to establish long-term client trustPrioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives
• Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals

Requirements

Formal education and certification

• Bachelor's degree preferred

Knowledge and Experience

• 5-8+ years professional sales experience
• Excels in the areas of client management, upselling and forecast accuracy,
• Highly analytical approach to defining client outcomes and articulating value
• Ability to inspire the team and excite the organization to rally behind the strategy
• Maintains strong content knowledge across entire Alight portfolio 
• Proven ability of working under pressure with resilience and tenacity
• Proven ability to be a proactive leader
• Proven ability to create energy and focus in highly matrixed team
• Travel Expectation 10 – 25% of the time (sometimes on short notice) to support meetings with clients

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.