Total 6 health instructor job vacancies in Essentia Virginia Hospital

Building Location:

Essentia Virginia Hospital

Department:

46160 Registration

Job Description:

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.

This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Education Qualifications:

Key Responsibilities:

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision 
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
• Maintains all assigned work queues according to supervisor’s instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Preferred Qualifications:

• Previous Patient Access Representative or Patient Scheduler experience.
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date.

Licensure/Certification Qualifications:

FTE:

0

Possible Remote/Hybrid Option:

Shift Rotation:

Day/Eve/Night Rotation (United States of America)

Shift Start Time:

6am, 11am, 2pm, 10pm

Shift End Time:

2pm, 7pm, 10pm, 6am

Weekends:

alternating

Holidays:

Yes

Call Obligation:

No

Union:

VA Hospital AFSCME Service Workers (VAHOSPAIDE)

Union Posting Deadline:

11/13/2023 11pm

Building Location:

Essentia Health - Mid Dakota Bismarck Gateway Clinic

Department:

46160 Registration

Job Description:

This position provides leadership and support to patient access staff in designated department(s). Assists manager in maintaining optimal staffing models based on volumes and monitors quality and productivity. Exhibits and promotes the Essentia Health customer service philosophy to ensure patients and visitors receive exceptional service. Provides feedback and coaching to staff as necessary and assists with the development of training programs.

Key Responsibilities:
• Provides information to, and maintains relationships with external and internal providers, nursing staff, operation managers, front office staff, and customers to provide coordinated services.
• Stays current with clinical, provider, registration and scheduling information related to the serviced departments.
• Assists in maintaining scheduling protocols for many different Essentia Health departments.
• Assists in monitoring all work queues to ensure timely and quality patient care.

Preferred Qualifications:
• Previous leadership experience

Education Qualifications:

Associates degree or at least 64 credits completed towards BA, BA must be completed within three years of hire or transfer. (New hires as of 10/1/2021, must have an AA degree obtained within two years of hire or transfer)

Completion of Healthcare Business Insight’s Patient Access Certification Program within one year of hire date.

Licensure/Certification Qualifications:

Certification/Licensure Requirements:

• Completion of Healthcare Business Insight’s (HBI) Patient Access Certification Program within one year of hire date

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00 AM

Shift End Time:

5:00 PM

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Building Location:

Fosston Hospital

Department:

46160 Registration

Job Description:

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.

This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Key Responsibilities:
• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Preferred Qualifications:
• Previous Patient Access Representative or Patient Scheduler experience preferred

Education Qualifications:

No educational requirement.

Licensure/Certification Qualifications:

FTE:

0.8

Possible Remote/Hybrid Option:

Shift Rotation:

Day/Eve Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Building Location:

Fosston Hospital

Department:

46160 Registration

Job Description:

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.

This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Key Responsibilities:
• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Preferred Qualifications:
• Previous Patient Access Representative or Patient Scheduler experience preferred

Education Qualifications:

No educational requirement.

Licensure/Certification Qualifications:

FTE:

0.9

Possible Remote/Hybrid Option:

Shift Rotation:

Weekend Status (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Building Location:

St Marys Hospital Superior

Department:

46160 Registration

Job Description:

Responsible to facilitate the patient registration flow, including such activities as point of service patient identification; gathering demographic information; securing financial, third-party, and sponsorship data; obtaining required signatures and documents needed for compliance; and appropriately collecting co-payment and reconciling cash. May also be responsible for pre-registration, scheduling, benefit verification, pre-admission, and ED patient arrivals.

Education Qualifications:

Work Experience: 
1 year clerical/medical office and customer service experience.

Licensure/Certification Qualifications:

FTE:

0.6

Possible Remote/Hybrid Option:

Shift Rotation:

Day/Eve/Night Rotation (United States of America)

Shift Start Time:

0700, 1500, 2300

Shift End Time:

1500, 2300, 0700

Weekends:

rotating

Holidays:

Yes

Call Obligation:

No

Union:

SMMC USWA (SMUMS)

Union Posting Deadline:

02/14/2024 11pm

Building Location:

Essentia Health - Mid Dakota Bismarck 9th St Clinic

Department:

46160 Registration

Job Description:

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.

This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Education Qualifications:

Key Responsibilities:

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision 
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
• Maintains all assigned work queues according to supervisor’s instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Preferred Qualifications:

• Previous Patient Access Representative or Patient Scheduler experience
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date

Licensure/Certification Qualifications:

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00am

Shift End Time:

5:00pm

Weekends:

no

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline: