Total 6 Sales / Marketing job vacancies in Naval Research Laboratory, Washington, District of Columbia

Job title : Freelance Sales Executive

Company : Britishpedia Media Group Sdn.Bhd.

Employment type : Part time

Commission : Full Commission Avg earning of RM5000 - RM10000 (unlimited potential earning)

Location : All states ( include Sabah & Sarawak )

About the company :

BPH - British Publishing House was founded in 2013 as a leading publishing house that specializes in sharing the inspiring life stories of successful individual across Europe . We have expanded our operation into Malaysia and Singapore and will be expanding to Indonesia in 2025. BPH offers a dynamic working environment with exceptional earning potential for the chosen candidates. 

Position Overview:

Join our team as a Sales Executive cum Interviewer to embark on an exciting journey to meet with Successful Personality to share their life inspiring stories. Your role includes conducting interview, documenting the achievements and presenting the personality our exclusive range of products offering.

Key Responsibilities :

- Conduct market research to identify interview & selling possibilities and evaluate personality needs

- Invite personality for an interview via various communication channels

- Actively seeking out new sales opportunities for interview invitation through networking & social media 

- Schedule and conduct interviews with personalities in the designated markets (Malaysia, Singapore) following BPH's standardized questionnaires

- Conduct a minimum of 10-15 interviews monthly, both virtually and face-to-face

- Product presentation & offering to the personality

- Drafting the biography & other relevant information in our CRM system

- Follow up with personalities for biography confirmation

- Collaborate closely with the Sales Admin team to achieve both personal and company targets 

Requirements :

1) Must possess at least SPM/ O-Level , Diploma or Degree in any field. 

2) Proven min 2 years sales experience 

3) Proficiency & Fluency in English are essential

4) Fast Learner and passion for sales

5) Strong writing, interpersonal , communication & listening skills.

6) Ambition & Drive

7) Willingness to accept responsibility & to embrace work challenges

8) Self motivated & able to work independently 

Prefer Malaysian applicants.

Benefits :

1) Unlimited earning potential

2) Career development & growth

3) 2 full days training provided

4) Selling materials provided includes encyclopedia book made of Cabra leather

5) Work remotely & flexible hours

Job title : Freelance Sales Executive

Company : Britishpedia Media Group Sdn.Bhd.

Employment type : Part time

Commission : Full Commission Avg earning of RM5000 - RM10000 (unlimited potential earning)

Location : All states ( include Sabah & Sarawak )

About the company :

BPH - British Publishing House was founded in 2013 as a leading publishing house that specializes in sharing the inspiring life stories of successful individual across Europe . We have expanded our operation into Malaysia and Singapore and will be expanding to Indonesia in 2025. BPH offers a dynamic working environment with exceptional earning potential for the chosen candidates. 

Position Overview:

Join our team as a Sales Executive cum Interviewer to embark on an exciting journey to meet with Successful Personality to share their life inspiring stories. Your role includes conducting interview, documenting the achievements and presenting the personality our exclusive range of products offering.

Key Responsibilities :

- Conduct market research to identify interview & selling possibilities and evaluate personality needs

- Invite personality for an interview via various communication channels

- Actively seeking out new sales opportunities for interview invitation through networking & social media 

- Schedule and conduct interviews with personalities in the designated markets (Malaysia, Singapore) following BPH's standardized questionnaires

- Conduct a minimum of 10-15 interviews monthly, both virtually and face-to-face

- Product presentation & offering to the personality

- Drafting the biography & other relevant information in our CRM system

- Follow up with personalities for biography confirmation

- Collaborate closely with the Sales Admin team to achieve both personal and company targets 

Requirements :

1) Must possess at least SPM/ O-Level , Diploma or Degree in any field. 

2) Proven min 2 years sales experience 

3) Proficiency & Fluency in English are essential

4) Fast Learner and passion for sales

5) Strong writing, interpersonal , communication & listening skills.

6) Ambition & Drive

7) Willingness to accept responsibility & to embrace work challenges

8) Self motivated & able to work independently 

Prefer Malaysian applicants.

Benefits :

1) Unlimited earning potential

2) Career development & growth

3) 2 full days training provided

4) Selling materials provided includes encyclopedia book made of Cabra leather

5) Work remotely & flexible hours

Job Title: Sales Executive

Job Description:

• Present company products and services to current and potential clients.

• Achieve individual sales targets.

• Ensure timely collection of payments from customers.

• Prepare weekly sales reports.

Responsibilities:

• Attend to sales inquiries and meet sales targets.

• Prospect new customer accounts and maintain existing ones.

• Prepare sales documentation, including proposals and quotations, and ensure timely payment collection.

• Exhibit strong negotiation and follow-up skills.

• Demonstrate a willingness to learn, work hard, and complete tasks within deadlines.

• Monitor customer satisfaction to ensure quality service fulfillment.

• Support other sales team members as needed.

Requirements:

• Minimum qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Professional Degree in Business Studies, Administration, Management, Marketing, or equivalent.

• Proficiency in MS Office.

• Fluent in English, Chinese, and Bahasa Malaysia.

• 1-2 years of relevant industry experience preferred; fresh graduates are encouraged to apply.

• Ability to work independently and communicate effectively.

• Positive working attitude; energetic, fast learner, highly self-motivated, customer-oriented, and disciplined.

• Willingness to travel and possess own transport.

Benefits:

• Allowance and commission.

Working Hours:

9 AM - 6 PM

Let me know if you need any further adjustments!

Perks & Benefits

• Miscellaneous allowance
• Parking
• Regular hours
• Mondays - Fridays
• Business (e.g. Shirts)
• Basic + High Commision + Allowance

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. Although you must reside and perform the job functions in the specific geographic location, it will not require you to report to the agency worksite on a regular and recurring basis. The location of this position will be determined upon selection in one of the following states: Virginia, Maryland, Florida, District of Columbia, Georgia, California, Colorado, North Carolina, South Carolina, Arizona, Massachusetts , New Hampshire, or Ohio.

*The duty station will be determined upon selection and will be located within the geographic area described.

Major duties include but are not limited to the following:

• Champions the client missions and acquisition needs of customers within all Acquisition Procurement Center of Excellence (APEX) sectors. As such, is an agency expert on client needs and requirements, working with client senior executives or leaders to ensure GSA acquisition solutions and services continue to evolve in line with dynamic changes to client mission, financial, business, or strategic needs and objectives.
• Serves as technical program and project expert-consultant, and manager responsible for providing expert advice to satisfy unusual or sensitive requirements, generate new programs, and program components to further state-of-the-art efficiency and effectiveness of GSA to deliver critical client acquisition needs and projects.
• Oversees and leads subordinates in developing and executing nationwide and Governmentwide acquisition business projects that directly impact client programs of nationwide and/or worldwide significance.
• Uses business acumen and technical leadership to design and manage processes using innovative acquisition management techniques.

We are seeking a skilled professional with a background in markets, front office control, Business Analyst, to join our dynamic team. The ideal candidate will have a strong understanding of front-to-back trade flows and possess the ability to analytically challenge processes and decisions.

Key Responsibilities:

• Analyse and document business requirements related to front-to-back trade lifecycles.
• Collaborate with cross-functional teams to drive improvements in our internal regulatory framework, focusing on risk management.
• Utilise your knowledge of various asset classes, with a preference for equities, to enhance operational effectiveness.
• Work independently to conduct in-depth analysis and provide actionable insights.
• Participate in discussions surrounding technology enhancements related to ERD (Entity Relationship Diagrams) and other tech-driven initiatives.

Qualifications:

• Experience in markets or product control, specifically within front office functions.
• Strong analytical and critical thinking skills with the ability to challenge existing processes and frameworks.
• Familiarity with business requirement documentation and the trade lifecycle.
• Knowledge of asset classes, particularly equities, understanding of risk management regulations is a plus.
• Open to candidates who may have been out of work for a year, provided there are justifiable reasons for the gap.
• Strong technical aptitude and comfort with ERD and related technologies.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.