Total 931 Sales / Marketing job vacancies in India, Pune

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the Team:

Technology delivery of Projects and Client Engagement for FIS® Wealth as a Service business. FIS® Wealth as a Service delivers modernized and agile technology, backed by a comprehensive global outsourcing and asset servicing model, to firmly put Wealth Management firms in control of their core business.

What you will be doing:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
• Identifies and documents business strategies, objectives and drivers.
• Analyzes and documents business processes and metrics, and identifies improvement opportunities.
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.
• Re-engineers processes to deliver greater effectiveness and efficiency.
• Identifies/documents how applications and systems interact to support business processes.
• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.
• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

GENERAL KNOWLEDGE& SKILLS :
• Knowledge of FIS’ products and services
• Knowledge of financial services industry
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas

EDUCATION REQUIREMENTS
Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience. Master’s degree desirable.

What you bring: 
• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.
• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct.
• Conducts tests using client data to be certain client needs will be met.
• Verifies through testing that changes made by programmers to one part of the application do not impact other parts.
• Reports and reviews testing results.
• Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.
What we offer you:

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Business Analyst (8 to 10 Years) Gurgaon/Pune/Bangalore

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions. We are looking to hire for a team working on internal applications and services. This team specializes in various domains such as Marketing, Sales, Billing, Security, ITSM, Employee experience etc. They manage complete software development lifecycle, emphasizing collaboration with stakeholders, security, user-centric design, and continuous improvement.

What you will be doing:

As a business analyst, your role involves a combination of analytical, technical, and business skills to help make informed decisions and improve their overall performance. Here are some key responsibilities and activities you might engage in:

• Requirements Gathering: Work closely with stakeholders to understand their business needs and document detailed requirements for new or improved systems, processes, or projects.
• Process Improvement: Evaluate existing business processes and identify opportunities for improvement. Propose and implement changes to increase efficiency, reduce costs, or enhance overall performance.
• Solution Design: Collaborate with technical teams to design solutions that meet business requirements. Ensure that proposed solutions align with the organization's strategic goals.
• Project Management: Take on a project management role for business analysis activities. This includes defining project scope, creating timelines, managing resources, and ensuring that projects are delivered on time and within budget.
• Stakeholder Communication: Act as a bridge between business stakeholders and the IT team, ensuring clear communication and understanding between both groups. Present findings and recommendations to various stakeholders, including executives.
• Risk Management: Identify potential risks associated with proposed solutions or changes and work on developing mitigation strategies to minimize these risks.
• Training and Documentation: Develop training materials and documentation to help end-users understand new systems or processes. Conduct training sessions as needed.
• Continuous Learning: Stay updated on industry trends, best practices, and
• Mentoring and Leadership: Provide guidance and mentorship to junior business analysts. As a senior professional, you may also be involved in leading and directing the work of the business analysis team.

What you bring:

• Relevant experience of 8+ years, preferably in IT Industry
• Tools: Knowledge of following tools
  • Must Know: Azure DevOps, Microsoft Teams, Office Productivity Tools(MS Office, Excel, PowerPoint for documentation, data analysis, presentation and communication), Burndown Charts and Velocity Tracking tools, retrospective tools
  • Good to Know: JIRA, SSMS, Vision, Pencil, Draw.io, Power BI, SharePoint
• Agile Methodology: Expertise in iterative development, user story creation, active participation in Agile ceremonies, and fostering collaboration within cross-functional teams to deliver value incrementally.
• SAFe Methodology(Good to know): Understanding the principles of the Scaled Agile Framework and aligning business requirements with the SAFe framework to ensure successful large-scale Agile implementations
• Knowledge of project management tools like Azure DevOps, JIRA etc.
• Reporting: SQL Knowledge- Basic understating of querying databases for data analysis.
• Documentation: Ability to create clear and comprehensive  documents like BRD, FRD, NFRD, User Stories, Workflow diagrams, Data flow diagrams, System design documents etc.

Education Requirements:  

Bachelor’s degree or the equivalent combination of education, training, or work experience.

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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JR0259886 Associate Director - Business Process (Project management, Workforce management)

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

This role requires a combination of technical expertise, business acumen, and strong interpersonal skills. You will be responsible for driving data-driven decision-making, optimizing processes, and collaborating with various stakeholders to support the organization's workforce management and financial forecasting efforts

• Lead CX forecasting, financial planning, and workforce management
• Oversee hiring processes, contractor approvals, and attrition analysis
• Drive automation initiatives using Alteryx and PowerBI
• Optimize processes and support data-driven decision-making
• Manage job requisitions and prepare executive summaries for leadership review
• Ensure timely resolution of Finance requests and streamline executive information

About the team:

• We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions.
• Our solutions include – Cleared Derivatives, Tax Information Reporting
• Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools.
• About 2500 FIS employees around the globe working with our solutions.
• Total $1.1 Billion Annual Revenue
• 68 of our clients are FIS Top 125 clients.

What you will be doing:

• Utilize Alteryx (desirable) and PowerBI to analyse, visualize, and report on complex data sets
• Create, document, and illustrate technical data using advanced visualization tools
• Perform data testing and validation to ensure accuracy and reliability
• Support CX in monthly financial forecasting cycles
• Analyse monthly exit, hiring, and attrition counts and rates
• Oversee monthly hiring processes and approvals
• Manage the workforce team, including contractors and automation needs
• Support the optimization of current processes and introduce new or modified processes
• Streamline processes to improve efficiency and effectiveness
• Investigate reasons for missing JR submissions and advise on corrective actions
• Work closely with business stakeholders to resolve finance requests timely
• Communicate complex data insights and recommendations to stakeholders
• Prepare executive summaries and reports for senior management review
• Check and validate each JR, interpreting justifications provided by hiring managers
• Ensure accuracy and quality in all data analysis and reporting tasks
• Maintain and update QuickBase to keep it clean and current
• Lead and manage multiple projects simultaneously
• Prioritize tasks and manage time effectively to meet deadlines
• Adapt to changing business needs and priorities in a fast-paced environment
• Stay updated on new technologies and processes in data analysis and visualization
• Contribute to the development and implementation of best practices in workforce management
• Provide insights and recommendations for process improvements based on data analysis

What you will need:

• A master’s degree, such as an MBA or equivalent in related field can provide additional skills and knowledge, making the candidate more competitive
• Lean Six Sigma Certification: Lean Six Sigma training and certification can help the candidate improve processes and reduce waste, leading to increased efficiency and productivity.
• Project Management Certification: A certification like the Project Management Professional (PMP) or PRINCE 2, Organization Change Management, or PRAXIS™.
• Data Analysis and Visualization Certification: Certifications in data analysis and visualization tools like Alteryx and PowerBI, Tableau can help to derive insights from data and improve decision-making processes.
• At least 10 years’ experience in service delivery OR Project / Program Management

Added bonus if you have:

• Strong communication, collaboration, leadership, attention to detail, time management, and organizational skills.
• Attention to detail – track record of authoring high quality documentation.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team.

What we offer you:

• At FIS, you can learn, grow and make an impact in your career.
  • Extensive Health Benefits Program along with the Family Protection Plan
  • Best-in-class career mobility options across the globe
  • Award-winning learning offerings for career development
  • Adaptable home - office work model
  • Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Job Description

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

The successful candidate will join our Pune based Software Delivery Center and participate in the requirement analysis, configuration, testing, delivery of payment solutions based on a J2EE Payments Product (AvantGard Trax) along with creating valuable Project & Practice documentation. 

You will work in a dedicated project team and will be involved in a project from start (requirement gathering and estimation) to finish (go-live).

What you will be doing

• Work end to end on upgrade projects to bring our existing clients on older Trax versions to the latest Trax version.
• Build an understanding of the product on a technical and functional level, understand the context of our clients, participate in solution design, testing activities, and deliver solutions that address the business needs of our clients.
• In the context of the upgrades, work with the PS consultant (in other geographies) and our clients to understand client’s business, their business drivers to implement and upgrade Trax, functional scope and requirements of the current upgrade.
• Identify requirement gaps and functional risks in the upgrade so that these can be addressed early in the process.
• Construct an upgrade backlog accurately identifying all the functional gaps between the customer specific implementation and their base product version. Add detail to items where necessary- create user stories/functional use cases.
• Reconfigure the customer specific functionality on upgraded version as seen fit for the project and aligned with the product offerings.
• Evaluate the client’s test data and/or engineer test data to be used throughout the upgrade.
• Drive all phases of test execution (with test frameworks and tools created and maintained by the dev team) and documentation including functional, regression, usability, and acceptance testing.
• Actively participate in the SCRUM rituals within your team (Planning Meeting, Stand-up, Retrospective, Demo, Backlog review meetings, etc.).
• Work closely with the Developers in your team for better understanding of the technical aspects of Trax configuration and tools.
• In all the above, follow the prescribed upgrade approach and bring improvement ideas to the table.
• Deliver working solutions to our clients.

Along with the deliveries of these solutions, you will be responsible to play a vital role in designing and managing information systems, as well as analyzing and tracking data needed to facilitate upgrade projects and various related tasks.

This will include:

• Conducting analysis and developing information artifacts
• Collect, calculate, and check information from various data sources
• Devise solutions/design system to implement information management process
• Generating accurate and comprehensive reports on operational data
• Cooperate and communicate well with other personnel across departments in order to explain and assist In the integration of information management and data communication systems
• Recommend other methods and/or technology to maximize the efficiency of information management

What you bring:

• Bachelor's degree, preferably in an IT-related discipline or the equivalent of education and experience
• Strong analytical and problem-solving skills is a must.
• Ability to develop an in-depth understanding of business procedures
• Fluency in the English language and good interpersonal and communication skills is a must.
• Relevant experience and knowledge in the Finance, Payments domain is a must
• Customer interfacing experience is an asset.
• Familiarity with test automation is an asset.
• Ability to meet deadlines, goals and objectives within assigned time.
• Self-motivated, strong initiative, flexible and good time management skills.
• Enthusiastic, good team player.
• Willing to work in/build an Agile environment.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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What you will be doing

As a Technical Consultant, you will bring expert-level depth/breath of skills, implementation experience and knowledge of asset finance industry practices, regulations and processes, as well as understanding the individual client configurations.  With expertise in auto and equipment financing business process, provide with business or technical guidance to clients’ enterprise software implementations of FIS Asset Finance system. Formulate systems scope and objectives considering client business plan and industry requirements. Technical skills in data structure, data migration, .net and SQL.

• Works individually or within a team on technology business consulting implementation projects to meet specific client requirements.

• Expertly consults with clients on business, technology or regulations related to implementations, system design, enhancements

• Defines business process, user stories, design approach and detailed designs.

• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex business and technical problems related to client requirements.

• Defines acceptance criteria, test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests.

• Consults directly with clients and may travel to client site.

• Can act as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.

• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.

• Researches and resolves critical issues related to client solution in a timely and professional manner.

• Provides technical and business domain expertise.

• Leveraged across multiple large, complex client projects/programs

• Other related duties assigned as needed.

What you bring:

• Typically requires ten or more years of related experience

• Expert knowledge and expertise of Asset financing systems.

• Expert knowledge of Asset Finance industry practices, regulations and processes

• Expert knowledge of end-to-end systems development and implementation life cycles, e.g., iterative, waterfall, and agile

• Ability to multi-task and manage multiple engagements concurrently.

• In-depth ability in defining and implementing an overall solution and expertise in the business architecture

• Expert analytical, statistical, problem-solving skills

• Ability to utilize judgment in decision-making processes and decisions related to job tasks

• Requires excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations

• Ability to travel periodically

Added bonus if you have:

• Knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering

• Knowledge of FIS Asset Finance system

• Understanding of enterprise implementations

Experience:

• Bachelor’s degree in business, computer science or information systems or the equivalent combination of education, training, or work experience.

• Recognized by peer group and external clients as a subject matter expert (SME) in FIS Asset Finance

• Five or more years working in FIS Asset Finance as a developer, business systems analyst or technology business consultant.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A variety of career development tools, resources and opportunities

• FIS offers the chance to work on some of the most challenging, relevant issues in financial services & technology

• Implementing new and innovative developments for clients to deliver industry changing solutions

• A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team

We are FIS Capital Markets Shared Technical Services Group, provide Test Automation solutions to our FIS Capital Markets products Clients.

About the role

As a Technology Business Consultant Senior/Specialist, you would participate in Project implementation as a Test Lead and would be part of Project Life cycle that includes Pre-sales support (SOW preparation, estimation of efforts), Requirement discussion with client, preparation of Test plan, Test Cases scenario, Test case detailing, Work with Test scripting team, Automation execution testing.

What you wil be doing

• During Presales, work with the internal/external client to confirm the scope of testing capabilities to be automated, including confirming test plan and classifying an inventory of proposed test cases along with associated complexity (i.e., T-Shirt size).
• Work with client testing team to create written test cases from business functional requirement.
• Translate written test cases in scope using the standard FIS test case template.
• Liaison between client and scripting team to transfer required test case knowledge to the FIS scripting team, acting in a liaison role, for any questions initiated by the scripting team.
• Hold regular review sessions through the automation process with the FIS scripting team to confirm correct understanding of automation requirements.
• Work with the Client Test Manager to review and approve the completed scripts prior to client use.
• Analyse execution failures in the automated Test Results Report received from the test automation tool.
• For failures introduced by the scripting itself, notify the FIS scripting team to correct and rerun the tests.
• For any failures due to client configuration issues, liaison with the client project team to resolve, and afterward notify the FIS scripting team to adjust the automation accordingly. 
• For any failures due to core code issues, liaison with the client project team to resolve via a defect ticket using the standard software defect resolution process, and afterward notify the FIS scripting team to correct automation accordingly.
• Work with client to reach agreement on closing the automated test cycle when all failures have explanation or remediation plans.
• Answer queries regarding the Testing Accelerator Service received from client
• Review Release Notes as part of any client upgrade and identify changes to existing client test cases. Translate any like-for-like changes into test case adjustment requests to the scripting team to be addressed as part of the script maintenance process.
• Work with the FIS scripting team to assess scope and estimate new automation scope resulting from Client Test Manager change requests.
• Participate in monthly Change Board to review changes to the automation scope following completion of initial onboarding.
• Work with client to assess and approve changes to the automation scope resulting from upcoming product releases, configuration changes and/or new automation scope.
• Provide new onboarding services for the client resulting from mutually approved change requests authorized by the joint client and FIS Change Board
• Negotiate a solution to any problems resulting from new scripting changes.
• Coordinate execution of any commercial impact associated with new automation scope.
• Approve changes to automation scope and authorize any major deviation from agreed plans.
• Work with client to amend the Testing Accelerator Service commercial arrangement to incorporate approved additional automation scope, as requested.

What you bring

• Industry experience of 10+ Years
• Hands-on Phase3 product - securities processing along with experience in Wealthstation, Valdi
• Min 5-8 years of experience in Capital Markets (Treasury/Asset Finance/Fund Accounting/ Lending)
• 1-2 years of experience in securities processing is necessary for this role.
• Experience in Testing web applications
• Assist clients to re-engineer their business processes and build a strong relationship with your clients
• Develop your understanding of the database structure by utilizing report writing tools
• Some experience within Consulting and/or working on software application implementations
• Good understanding of the financial markets
• Sound understanding of a typical project lifecycle
• Good presentation and communication skills
• Willingness to deliver to tight timeframes

What we offer you

• A competitive salary and benefits
• Attractive benefits including private medical cover, dental cover, and travel insurance.
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A work environment built on collaboration, flexibility, and respect.
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:.

Act as the primary processing agent for the accounting/investment related service delivery for one or more assigned clients strategic to the Enterprise. As an Accountant, you will be responsible for the accurate delivery of the database assigned to you (including transaction posting, asset and cash reconciliation, report generation, outstanding queries resolution).

About the team:

The Investments BPaaS team provides accounting and reconciliation services for Insurance companies, in accordance to the rules and regulations laid out by the NAIC (U.S. regulatory body for Insurance). The services include transaction posting and portfolio maintenance, Cash and Asset Reconciliation and report generation based on NAIC regulations or specific client requirements.

What you will be doing:

• Ensure a positive and consistent relationship for one or more assigned clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Develop strong working relationships with assigned clients and FIS resources
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts

• As primary liaison, is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities.
• Responsible for various processing tasks for the database assigned (multiple). This includes, but not restricted to :

Trade Processing : Acquisitions, Incomes, Paydown, Call, Sink, Corporate Actions, Disposals, etc. Reconciliation : Cash Recon, Asset Recon Post Processing : Scrub the payments, Market Price updation, Ratings updation, Variable rates updation. Generate appropriate reports and special requests, as per client. General Ledger update.

• Review client's investment portfolio and accounting records.

• Provide client with accounting and compliance reports periodically.
• Keeps abreast of new products/services and changes to existing products/services.
• Maintains comprehensive knowledge of applicable products, services and company policies and procedures.
• Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager.
• Manages and communicates expectations internally and externally.
• Manages the service component of the client relationship.
• Will need to work from the FIS office.
 

What you will need:

• Bachelor’s degree in business with a concentration in accounting, finance or related discipline or the equivalent combination of education, training, or work experience (2+ years).
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Ability to understand and apply concepts
• Ability to handle projects commensurate with job expectations
• Ability to analyze and solve problems using learned techniques and tools

• Understanding of Accounting concepts (GAAP, etc)

• Knowledge of investments and the accounting of those investments

• Worked with Corporate Actions and Stocks/Bonds and other security instruments

• Skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Flexibility, versatility, dependability
• Prior banking or finance related experiences a plus; personal banking experience preferred
• Organizational and time management skills required
• Strong problem solving skills
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Is resourceful and proactive in gathering information and sharing ideas
• Ability to work both independently and in a team environment
• Some flexibility of hours is required
 

Added bonus if you have:

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent analytical, decision-making, problem-solving, team and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Insurance accounting experience
• Investment accounting experience

What we offer you:

At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

GENERAL DUTIES & RESPONSIBILITIES

As an Analyst, you will be responsible for completing intermediate to advanced adjustments to correct plan participant accounts. You will act as a subject matter expert, participate in team projects as assigned, and assist colleagues as needed. You may also function in a SME capacity within the team to review and sign-off on the work of other Specialists, which may include adjustments and trades.

• Responsible for completing intermediate to advanced adjustments to correct plan participant accounts.
• May contact other departments and/or outside agencies to resolve problems. 
• Processes retirement plan adjustments that are intermediate to advance in nature on the OmniPlus/AdminWeb system to correct erroneous transactions. (Ex. Current day adjustments, Loan corrections. Withdrawals, Contributions, Tradelink, and Plan-wide corrections using complicated calculator texts, manual calculations.)
• Having general understanding of other roles within RPS Operations (including but not limited to PSTs, PCTs, Cash Group, Tax Group, Asset Reconciliation, Dividend and Pricing Team and Trading) contributes to the development of problem resolution.
• This position also acts as a subject matter expert and participates in team projects as assigned.
• Senior Specialist will assist colleagues as needed and acts in a SME capacity within the team to review and sign-off on the work of other Specialists, which may include adjustments and trades.
• Appropriately escalates issues to management that involve potential financial exposure of impact to the firm.
• Prepares custom T966 reporting (customer report generators using system application language) on an as needed basis.
• Solid system knowledge for adjustments desired.
• As a specialist on the team, the incumbent will assist colleagues as needed on departmental policies, procedures, and processes.
• Creates and sustains positive working relationships with colleagues in Client Administration, Transactions and across Control and Services Support.
• Other related duties assigned as needed.

What you bring:

• Solid understanding of the Omni system and transactions associated with adjustments.
• 12 months of prior RPS Operations adjustment or Omni transaction processing experience and/or knowledge
• Ability to work effectively both independently and in a team environment.
• Solid interpersonal skills and ability to effectively collaborate to solve business challenges.
• Excellent organizational skills and the ability to handle multiple tasks and prioritize accordingly.
• Advanced knowledge of Word & Excel PC application software
• Demonstrated ability to apply strong analytical skills to effectively problem solve.
• Excellent verbal and written communication skills
• Solid mathematical ability 
• Demonstrated ability with excel and calculator text to perform mathematical equations.
• Basic knowledge of ERISA guidelines

EDUCATION AND OTHER REQUIREMENTS

• Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.
• MS Access software proficiency.
• Experience using Agency, InfoPac, OmniPlan/OmniPlus/Adminweb, Business Objects, Agency Account Transfer System, AWD preferred.
• Aptitude toward data analysis.

About the team

FIS empowers small to large retirement plan providers around the globe with a comprehensive, integrated suite of retirement solutions. Our industry-leading offering includes an extensive selection of technology and services.  From record keeping technology and plan administration and compliance solutions, to financial wellness that supports all aspects of retirement services business and positions our clients for future growth.  We are looking for a talented resource, who is comfortable working multiple appropriately prioritized issues and/or projects at a time.  One who desires to be a part of this global dynamic retirement technology team where they will grow personally, technically and professionally.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A variety of career development tools, resources and opportunities
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Broad knowledge of FIS’ products and services, business practices and processes
• Requires highest level understanding of organization’s business systems and industry requirements
• In-depth knowledge of financial services industry practices, regulations and processes
• Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
• Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering
• Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma
• Proficiency in quality management methods, tools and technologies
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent training/presentation skills to educate the organization on new or updated processes
• Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas

FIS JOB LEVEL DESCRIPTION
Career professional role. Highly-skilled with extensive proficiency. Develops large and/or complex business process solutions that require complex analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple business process areas and business segments. Coaches and mentors junior Business Process Analysts. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires six or more years of demonstrated business process analysis/consulting experience and at least one project as the business process lead on a “large” project, i.e., a project with duration of more than 6,000 hours or spanning more than 4 months.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

A Marketing Manager manages the implementation of branding and marketing efforts for an organisation. Responsibility for managing the brand image, marketing communications and promotional campaign lies with the Manager, who also guides marketing research on brand awareness, market trends and target consumer landscape. The Manager then develops measures based on this research to enhance promotion of product and service offerings.

KEY ROLES AND RESPONSIBILITIES:

• Conceptualise collaterals on the ground according to events' themes
• Develop marketing campaigns that are aligned with brand and marketing strategies
• Develop measures to enhance customer experience across traditional, digital and social media platforms and customer touch points
• Develop measures to improve future marketing campaigns based on identified areas of improvement
• Develop measures to increase e-commerce traffic and presence based on analysis of website trends and patterns
• Develop strategies to enhance brand reputation based on current brand position and market awareness
• Evaluate how current workplace technology approaches can be improved to raise productivity
• Evaluate how latest technology trends can be leveraged to spur innovation in product and customer brand experienc
• Liaise with key internal stakeholders to develop marketing strategies
• Manage organisation's website design and performance
• Manage relationships with vendors and creative agencies
• Propose department’s financial budgets for management approval
• Propose marketing channels according to target customers and market segments based on data analysis
• Provide on-the-job training to subordinates
• Review press releases and media kits for distribution to targeted media partners

ADDITIONAL INFORMATION:

• Degree in Business Administration or equivalent
• Minimum 10 years of progressive experience in marketing with at least 3 years in a managerial role in a sizeable company in a consumer or engineering industry
• Pleasant, eloquent with excellent communication skills
• Strong business acumen to partner with the sales/commercial teams to drive business profitability
• Creative and well-verse with digital marketing
• Teamplayer

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

oles & Responsibilities

We are looking to employe a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Updates managers by consolidating, analysing, and forwarding daily action summaries.

Assist with the sales process by maintaining a fully stocked store.

Recommend and display items that match customer needs.

Manage point-of-sale processes.

Maintain an up-to-date knowledge of product features and sales promotion

Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

Update customer records in the company database as required

Perform any other duties assigned by the director.

Requirements:

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

The Ability to multitask and work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

The ability to work under pressure.