Total 3 maintenance repair job vacancies in Sales / Marketing category in london london e14 4qz

To manage and coordinate legal disrepair cases and arbitration processes, ensuring all disrepair claims are dealt with efficiently, with minimal legal and financial exposure for the Council. The role will ensure value for money is achieved in settling disrepair cases, coordinating with the repairs partnering and legal teams, as well as with residents.
The Litigation Coordinator will handle a portfolio of cases, working closely with contractors and legal teams to ensure that disrepair cases are resolved promptly, while maintaining a high standard of service for tenants and leaseholders, and accurate record of the repairs history for individual repairs cases.
The role will ensure accurate monitoring of repair cases, including repairs history, expenditure and financial forecasting on legal disrepair cases, and enable informed decision making to effectively manage the overall disrepair programme, including prioritization of disrepair cases.

What we’re looking for:

We’re looking for someone who is immediately available, with these skills:

- Excellent customer service skills.
- Complaint handling experience.
- Great communications, both verbal and written.
- Experience within social housing would be ideal.

We are an equal opportunities employer and welcomes applications from all sections of the community.

We are planning for the future and to manage the risks of climate change, reducing flood risk and making our environment a better place. Our Field Operations teams protect people and the environment by maintaining and operating our Flood & Coastal Risk Management assets and responding to flooding incidents. We already have ISO 55001 certification and it is our ambition to deliver a world class asset management service.

The FOMMA plays a vital role in improving the effectiveness and efficiency of our maintenance programme delivery, assuring compliance and safety in our operations. In this role you will:

• Work across FCRM Operations teams to manage and co-ordinate successful completion of our maintenance programme.
• Have oversight of the specialist skills and training needs across the field teams, required to safely deliver the maintenance programme, operate our assets and for incident response.
• Support the Field Team Leaders by providing leadership of change and improvements within field teams (e.g. HSW initiatives, ways of working) and by carrying out assurance of the changes.
• Work collaboratively with colleagues to ensure our risk management & safety standards for operations maintenance and incident response are being maintained and improved.
• Assure compliance with statutory obligations, such as Reservoirs Act and CDM Regulations

As a Category 1 responder, you will support our response to incidents by having an incident role (either ‘incident activated’ or part of our regular standby roster for incident or emergency 24/7 response over a 7-day period – for which you’d receive additional pay).

You will be based either at Amwell End (Herts) or Hanwell Depot (West London), depending on where you live. The role will cover the Herts North London Area and your work will be split across the office/depot (including our office in Welwyn Garden City), and on site.
The team
You will be part of the field team, reporting into one of our Field Team Leaders, but you will be expected to work across all six field teams in HNL Area.

As our ‘frontline’ they provide operational response during flood events by operating our critical river and coastal assets 24/7. They also carry out an annual programme of maintenance, grass cutting, removal of obstructions from rivers and minor asset repairs.
Experience/skills required
Your energy and enthusiasm, combined with excellent communication and interpersonal skills to build relationships are critical to the success of this role.

Essential Skills:

• Full UK Driving Licence
• Aptitude for coaching and mentoring colleagues
• Managing HSWE on construction/maintenance sites
• Delivering projects/programmes in field-based/site-based teams
• Organisational skills and ability to work under pressure
• Delivering results against performance targets
• Experienced user of Microsoft Office (particularly Excel)
• Knowledge of/willingness to learn our in-house systems

Qualifications and Licences:
You will either have or we will support you to work towards:-

• Institute of Asset Management (IAM) Certificate
• Site Manager’s Safety Training Scheme (SMSTS)
• IOSH Managing Safely/NEBOSH (Construction or General)
• X63 CDM Principal Contractor accredited training (internal course)

Open spaces worker – job description

Aspire is an award-winning community enterprise that is seeking ambitious and outgoing people to work as key members of our lively crews. If you like clean, open spaces, have enthusiasm for the outdoors, can work hard and want to do the best you can while looking after the environment and improving the lives of disadvantaged people whilst improving yours, then we’re interested in talking to you.

Experience is not necessary as you will learn on the job, but a commitment to being good at what you do is essential, as too is the desire to get better. If you do have experience of the industry and skills and qualifications such as driving and technical skills we have a range of roles that may be available for you now or in the future.

Aspire is a community business that is campaigning for better conditions for frontline workers including the Real Living Wage and Good working conditions. Our frontline teams provide open space and estate management services to local councils, housing associations and estates, charities and the private sector. They are dedicated to maintaining clean and green public and private spaces in an environmentally friendly fashion and treating their customers in a friendly and respectful fashion. We currently work in London and around the M25 areas in Buckinghamshire, Hertfordshire and Bedfordshire.

Aspire teams carry out a range of different tasks from keeping public building outdoor space neat and tidy, to managing community gardens and maintaining sports grounds and football pitches.

As a valued member of our team, you will get the chance to use your skills or learn new skills in open space and estates management. You are likely to carry out a range of tasks including grass cutting, maintenance of car parks, play areas and footpaths, cleaning and maintenance of street furniture, litter-picking, leaf clearance and blowing. You will be expected to demonstrate the outcome of your work through regular reporting using digital channels and will be equipped with a works mobile to carry out such tasks.

You will work across a variety of sites within a small team, and will be expected to communicate with clients and residents in a friendly and professional fashion. You will be expected to work collaboratively within the team and to listen and learn from your supervisor and other members of the team. You will be trained to work in a safe and organised manner as health and safety is one of number one concerns.
This is a real chance for people who want a chance to prove their worth and to build and develop their personal skills and confidence in an organisation that wants to see you succeed and make a difference in your life while making things better for local communities.

Skills and experience
We do not have any essential skills, experience or qualifications for these posts. However, everyone has to sign up the Aspire ethos where everyone however different is treated with respect, as well as successfully pass the Aspire Challenge for which you will get help and support in achieving. Attributes that will help people to be successful include the following -
• Ability to get on with diverse groups of people
• Hardworking
• Practical
• Enthusiastic
• Sense of humour
• Ambitious to do good job
• Mobile friendly
• Interested in wider community

Hours and pay
Ideally, we need people who can work at least 24 hours a week or more but can be flexible to work around the needs of people for shorter hours. Aspire is a Real Living Wage Employer and you will receive the current Real Living Wage for your area.

Help and Support
Everyone who works at Aspire must pass the Aspire Challenge which tests people on the Aspire Standards that are an essential part of our day to day work. Being able to work within a team and effectively communicate with employees, clients and other stakeholders is an integral part of the daily job and part of the ongoing development for each one of our employees. It is an essential part of working within Aspire and passing the Aspire Challenge.

Aspire does not expect every employee to pass the Aspire challenge immediately, but it selects people on the basis that it believes that they have the potential to be successful. This does not depend on current skills, formal education or qualifications but on a desire to do the best for themselves and for Aspire. Those who wish to, can choose to take a range of online courses to develop their communications and teamwork skills.

How to apply
Please send us a copy of your CV and take a look at our website at www.aspirecommunityworks.com and then send us a message about why you think you would like to work with Aspire and what you think you could add to our community. This can be in a covering letter of no more than two sides, or a video, or a voice message, or whatever other method you choose.


Contact details
works@aspirecommunityworks.com

Once we have your submissions we will contact you to let you know whether you have been successful, and on to the next stage which will normally consist of an interview either online or face to face. If you need more information or need us to make reasonable adjustments please let us know using the contact details above.

Proud member of the Disability Confident employer scheme