Sales Operations Specialist
9 months ago
Responsibilities:
Generate backlog and inventory reports from Oracle and send it to sales operation team
Revise device name for shipments from CN.....
Responsibilities:
- Generate backlog and inventory reports from Oracle and send it to sales operation team
- Revise device name for shipments from CN or TWN based update from fulfillment teams
- Schedule daily shipments for sales regions
- Coordinate with logistic department on shipment issues
- Communicate with regional sales and CN/TW/SG team regarding shipment matters
- Response to daily shipment inquiries from regional sales
- Coordinate with Accounting Department in regards to payments from customers prior to scheduling shipments
- Participate in daily conference call with CN and help to resolve any shipping issues
- Help generate Ad-hoc reports when needed
- Help Applications group and Sales to perform Part Transfer for module builds
- Act as manager’s backup when manager is on vacation/sick leave
- Maintaining scheduled quantity on allocation file for sales regions
- Provide feedback to QA for any late shipments for monthly On-Time-Report
- Send out shipping documents to regional team for parts shipping from US
- Pick up evaluation modules from Applications group when ready for shipment
- Submit job requests to Applications group for new evaluation kit orders daily
- Bring modules and evaluation kits to shipping department for shipping daily
- Enter and process paid orders and urgent sample requests from US sales
- Performs other projects and duties as assigned
- Participate in Oracle system testing for system improvement updates
Requirements
- GCE 'O'/'A' Level or Diploma in Logistics/Supply Chain/Business Administration or equivalent
- Minimum of two (2) years of experience in sales operations
- Proficiency in Excel, such as pivot tables, freeze frames and graphs, is a must
- Ability to speak/read Mandarin and translate to English is a strong plus
- Prior experience in Oracle or another ERP system is preferred
- Must have strong written and verbal communication, organizational, detail-oriented, interpersonal and communication skills
- Able to multi-task, work independently and as a member of a team, interface with other branches of the organization, work effectively with diverse constituencies, and solve problems and make decisions while under pressure and time constraints
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